{"id":"https://openalex.org/W4416088296","doi":"https://doi.org/10.37311/ijpe.v5i3.31161","title":"Medication Adherence to Bisoprolol and Patient Satisfaction With Community Pharmacy Services: A Cross-Sectional Study","display_name":"Medication Adherence to Bisoprolol and Patient Satisfaction With Community Pharmacy Services: A Cross-Sectional Study","publication_year":2025,"publication_date":"2025-11-10","ids":{"openalex":"https://openalex.org/W4416088296","doi":"https://doi.org/10.37311/ijpe.v5i3.31161"},"language":"en","primary_location":{"id":"doi:10.37311/ijpe.v5i3.31161","doi":"https://doi.org/10.37311/ijpe.v5i3.31161","is_oa":true,"landing_page_url":"https://doi.org/10.37311/ijpe.v5i3.31161","pdf_url":"https://ejurnal.ung.ac.id/index.php/ijpe/article/download/31161/11995","source":{"id":"https://openalex.org/S4210179546","display_name":"Indonesian Journal of Pharmaceutical Education","issn_l":"2775-3670","issn":["2775-3670"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4404664026","host_organization_name":"State University of Gorontalo","host_organization_lineage":["https://openalex.org/P4404664026"],"host_organization_lineage_names":["State University of Gorontalo"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Indonesian Journal of Pharmaceutical Education","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ejurnal.ung.ac.id/index.php/ijpe/article/download/31161/11995","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5120335485","display_name":"Ngafifatul Laili","orcid":"https://orcid.org/0000-0002-6362-3374","observed_orcids":["https://orcid.org/0000-0002-6362-3374"]},"institutions":[{"id":"https://openalex.org/I4210148257","display_name":"Universitas Ibnu Chaldun Jakarta","ror":"https://ror.org/046xqdg50","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210148257"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ngafifatul Laili","raw_affiliation_strings":["Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia"],"raw_orcid":"https://orcid.org/0000-0002-6362-3374","affiliations":[{"raw_affiliation_string":"Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia","institution_ids":["https://openalex.org/I4210148257"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5120335486","display_name":"Feni Susanti","orcid":"https://orcid.org/0000-0003-3305-354X","observed_orcids":["https://orcid.org/0000-0003-3305-354X"]},"institutions":[{"id":"https://openalex.org/I4210148257","display_name":"Universitas Ibnu Chaldun Jakarta","ror":"https://ror.org/046xqdg50","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210148257"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Feni Susanti","raw_affiliation_strings":["Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia"],"raw_orcid":"https://orcid.org/0000-0003-3305-354X","affiliations":[{"raw_affiliation_string":"Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia","institution_ids":["https://openalex.org/I4210148257"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091290731","display_name":"Errol Rakhmad Noordam","orcid":"https://orcid.org/0009-0004-1025-1759","observed_orcids":["https://orcid.org/0009-0004-1025-1759"]},"institutions":[{"id":"https://openalex.org/I4210148257","display_name":"Universitas Ibnu Chaldun Jakarta","ror":"https://ror.org/046xqdg50","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210148257"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Errol Rakhmad Noordam","raw_affiliation_strings":["Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia"],"raw_orcid":"https://orcid.org/0009-0004-1025-1759","affiliations":[{"raw_affiliation_string":"Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia","institution_ids":["https://openalex.org/I4210148257"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Anjas Wilapangga","orcid":"https://orcid.org/0009-0007-8177-8808","observed_orcids":["https://orcid.org/0009-0007-8177-8808"]},"institutions":[{"id":"https://openalex.org/I4210148257","display_name":"Universitas Ibnu Chaldun Jakarta","ror":"https://ror.org/046xqdg50","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210148257"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Anjas Wilapangga","raw_affiliation_strings":["Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia"],"raw_orcid":"https://orcid.org/0009-0007-8177-8808","affiliations":[{"raw_affiliation_string":"Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia","institution_ids":["https://openalex.org/I4210148257"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115814528","display_name":"Bangun Sutyono","orcid":"https://orcid.org/0009-0003-7993-5844","observed_orcids":["https://orcid.org/0009-0003-7993-5844"]},"institutions":[{"id":"https://openalex.org/I4210148257","display_name":"Universitas Ibnu Chaldun Jakarta","ror":"https://ror.org/046xqdg50","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210148257"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Bangun Sutyono","raw_affiliation_strings":["Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia"],"raw_orcid":"https://orcid.org/0009-0003-7993-5844","affiliations":[{"raw_affiliation_string":"Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia","institution_ids":["https://openalex.org/I4210148257"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115814529","display_name":"Trisna Permadi","orcid":"https://orcid.org/0000-0002-7732-6629","observed_orcids":["https://orcid.org/0000-0002-7732-6629"]},"institutions":[{"id":"https://openalex.org/I4210148257","display_name":"Universitas Ibnu Chaldun Jakarta","ror":"https://ror.org/046xqdg50","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210148257"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Trisna Permadi","raw_affiliation_strings":["Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia"],"raw_orcid":"https://orcid.org/0000-0002-7732-6629","affiliations":[{"raw_affiliation_string":"Department of Pharmacy, Faculty of Pharmacy and Health Sciences, Ibnu Chaldun University, Jalan Pemuda I Kav. 97, Rawamangun, East Jakarta 13220, Indonesia","institution_ids":["https://openalex.org/I4210148257"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5115814526","display_name":"Dian Yudianto","orcid":"https://orcid.org/0009-0003-8534-0388","observed_orcids":["https://orcid.org/0009-0003-8534-0388"]},"institutions":[{"id":"https://openalex.org/I4210135589","display_name":"Kementerian Kesehatan Republik Indonesia","ror":"https://ror.org/03r419717","country_code":"ID","type":"government","lineage":["https://openalex.org/I4210135589"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dian Yudianto","raw_affiliation_strings":["Center For Health of Hajj, Ministry of health Republic of Indonesia"],"raw_orcid":"https://orcid.org/0009-0003-8534-0388","affiliations":[{"raw_affiliation_string":"Center For Health of Hajj, Ministry of health Republic of Indonesia","institution_ids":["https://openalex.org/I4210135589"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"5","issue":"3","first_page":"368","last_page":"377"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11620","display_name":"Medication Adherence and Compliance","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/2714","display_name":"Family Practice"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11620","display_name":"Medication Adherence and Compliance","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/2714","display_name":"Family Practice"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13970","display_name":"Pharmacy and Medical Practices","score":0.024700000882148743,"subfield":{"id":"https://openalex.org/subfields/3611","display_name":"Pharmacy"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10496","display_name":"Pharmaceutical Practices and Patient Outcomes","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/2717","display_name":"Geriatrics and Gerontology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/treatment-adherence","display_name":"medication adherence","score":0.9919999837875366},{"id":"https://openalex.org/keywords/bisoprolol","display_name":"bisoprolol","score":1.0},{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":0.843999981880188},{"id":"https://openalex.org/keywords/community-pharmacy-services","display_name":"community pharmacy services","score":0.9950000047683716},{"id":"https://openalex.org/keywords/cardiovascular-disease-treatment","display_name":"cardiovascular disease treatment","score":0.6840000152587891},{"id":"https://openalex.org/keywords/morisky-medication-adherence-scale","display_name":"Morisky Medication Adherence Scale","score":0.8679999709129333},{"id":"https://openalex.org/keywords/pill-count","display_name":"pill count","score":0.8679999709129333},{"id":"https://openalex.org/keywords/pharmacist-counseling","display_name":"pharmacist counseling","score":0.5709999799728394},{"id":"https://openalex.org/keywords/regimen-simplification","display_name":"regimen simplification","score":0.7860000133514404}],"concepts":[{"id":"https://openalex.org/C3018553135","wikidata":"https://www.wikidata.org/wiki/Q67004728","display_name":"Medication adherence","level":2,"score":0.8888999819755554},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.8873000144958496},{"id":"https://openalex.org/C2779670145","wikidata":"https://www.wikidata.org/wiki/Q412515","display_name":"Bisoprolol","level":3,"score":0.6603999733924866},{"id":"https://openalex.org/C104863432","wikidata":"https://www.wikidata.org/wiki/Q614304","display_name":"Pharmacy","level":2,"score":0.6574000120162964},{"id":"https://openalex.org/C2775944032","wikidata":"https://www.wikidata.org/wiki/Q22907659","display_name":"Patient satisfaction","level":2,"score":0.6553000211715698},{"id":"https://openalex.org/C81603835","wikidata":"https://www.wikidata.org/wiki/Q3457430","display_name":"Pill","level":2,"score":0.6492000222206116},{"id":"https://openalex.org/C2994493120","wikidata":"https://www.wikidata.org/wiki/Q13107184","display_name":"Community pharmacy","level":3,"score":0.6182000041007996},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.5640000104904175},{"id":"https://openalex.org/C2781413609","wikidata":"https://www.wikidata.org/wiki/Q7308373","display_name":"Regimen","level":2,"score":0.47690001130104065},{"id":"https://openalex.org/C3019451088","wikidata":"https://www.wikidata.org/wiki/Q67004728","display_name":"Patient compliance","level":2,"score":0.426800012588501},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.388700008392334},{"id":"https://openalex.org/C2426938","wikidata":"https://www.wikidata.org/wiki/Q3355478","display_name":"Medical prescription","level":2,"score":0.3637999892234802},{"id":"https://openalex.org/C142052008","wikidata":"https://www.wikidata.org/wiki/Q954027","display_name":"Cross-sectional study","level":2,"score":0.3382999897003174},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.3328999876976013},{"id":"https://openalex.org/C2779861157","wikidata":"https://www.wikidata.org/wiki/Q5154967","display_name":"Community hospital","level":2,"score":0.3197999894618988},{"id":"https://openalex.org/C2779457091","wikidata":"https://www.wikidata.org/wiki/Q105186","display_name":"Pharmacist","level":3,"score":0.3075999915599823},{"id":"https://openalex.org/C1862650","wikidata":"https://www.wikidata.org/wiki/Q186005","display_name":"Physical therapy","level":1,"score":0.2874999940395355},{"id":"https://openalex.org/C10446079","wikidata":"https://www.wikidata.org/wiki/Q155491","display_name":"Clinical pharmacy","level":3,"score":0.26989999413490295},{"id":"https://openalex.org/C2775951005","wikidata":"https://www.wikidata.org/wiki/Q3473024","display_name":"Community health","level":3,"score":0.2624000012874603},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.2556999921798706},{"id":"https://openalex.org/C2779951463","wikidata":"https://www.wikidata.org/wiki/Q7268788","display_name":"Quality of life (healthcare)","level":2,"score":0.2535000145435333},{"id":"https://openalex.org/C106436119","wikidata":"https://www.wikidata.org/wiki/Q836575","display_name":"Quality assurance","level":3,"score":0.25200000405311584},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.2506999969482422}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.37311/ijpe.v5i3.31161","doi":"https://doi.org/10.37311/ijpe.v5i3.31161","is_oa":true,"landing_page_url":"https://doi.org/10.37311/ijpe.v5i3.31161","pdf_url":"https://ejurnal.ung.ac.id/index.php/ijpe/article/download/31161/11995","source":{"id":"https://openalex.org/S4210179546","display_name":"Indonesian Journal of Pharmaceutical Education","issn_l":"2775-3670","issn":["2775-3670"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4404664026","host_organization_name":"State University of Gorontalo","host_organization_lineage":["https://openalex.org/P4404664026"],"host_organization_lineage_names":["State University of Gorontalo"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Indonesian Journal of Pharmaceutical Education","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.37311/ijpe.v5i3.31161","doi":"https://doi.org/10.37311/ijpe.v5i3.31161","is_oa":true,"landing_page_url":"https://doi.org/10.37311/ijpe.v5i3.31161","pdf_url":"https://ejurnal.ung.ac.id/index.php/ijpe/article/download/31161/11995","source":{"id":"https://openalex.org/S4210179546","display_name":"Indonesian Journal of Pharmaceutical Education","issn_l":"2775-3670","issn":["2775-3670"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/P4404664026","host_organization_name":"State University of Gorontalo","host_organization_lineage":["https://openalex.org/P4404664026"],"host_organization_lineage_names":["State University of Gorontalo"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Indonesian Journal of Pharmaceutical Education","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.979200005531311}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4416088296.pdf","grobid_xml":"https://content.openalex.org/works/W4416088296.grobid-xml"},"referenced_works_count":9,"referenced_works":["https://openalex.org/W3171683215","https://openalex.org/W4322584071","https://openalex.org/W4378471184","https://openalex.org/W4382798688","https://openalex.org/W4388306300","https://openalex.org/W4392605124","https://openalex.org/W4399586146","https://openalex.org/W4402936792","https://openalex.org/W4406202068"],"related_works":["https://openalex.org/W3181819830","https://openalex.org/W7131132661","https://openalex.org/W2941889513","https://openalex.org/W2973296132","https://openalex.org/W3043541011","https://openalex.org/W3143592453","https://openalex.org/W4405508760","https://openalex.org/W3172360048","https://openalex.org/W2945691800","https://openalex.org/W4411533071"],"abstract_inverted_index":{"Medication":[0,41],"adherence":[1,37,71,76,91,118,133],"is":[2],"critical":[3],"in":[4,105,144],"cardiovascular":[5],"therapy,":[6],"while":[7],"patient":[8,56],"satisfaction":[9,57,113],"reflects":[10],"the":[11,39,45,102,129],"quality":[12],"of":[13,33],"community":[14,115,145],"pharmacy":[15,116,146],"services.":[16],"This":[17],"descriptive":[18],"cross-sectional":[19],"study":[20],"at":[21],"Nirmala":[22],"Pharmacy,":[23],"South":[24],"Tambun,":[25],"Indonesia":[26],"(January\u2013April":[27],"2025)":[28],"consecutively":[29],"recruited":[30],"adult":[31],"users":[32],"bisoprolol":[34,120],"and":[35,49,53,65,85,108,123,141],"measured":[36],"using":[38],"Morisky":[40],"Adherence":[42,46],"Scale":[43,51],"(MMAS-8),":[44],"to":[47,119],"Refills":[48],"Medications":[50],"(ARMS),":[52],"pill":[54,83],"count;":[55,84],"was":[58,95],"assessed":[59],"across":[60],"reliability,":[61],"responsiveness,":[62],"assurance,":[63],"empathy,":[64],"tangibles.":[66],"Among":[67],"respondents":[68],"with":[69,101,114],"complete":[70],"data,":[72],"57%":[73],"showed":[74],"moderate":[75],"on":[77],"MMAS-8;":[78],"73%":[79,86],"were":[80,87],"adherent":[81],"by":[82,92,125],"classified":[88],"as":[89],"low":[90],"ARMS.":[93],"Satisfaction":[94],"high":[96,112],"overall":[97],"(mean":[98],"83%,":[99],"satisfied),":[100],"highest":[103],"scores":[104],"tangibles":[106],"(90.6%)":[107],"assurance":[109],"(85.6%).":[110],"Despite":[111],"services,":[117],"remained":[121],"suboptimal":[122],"varied":[124],"measurement":[126],"approach,":[127],"underscoring":[128],"need":[130],"for":[131],"targeted":[132],"support":[134],"through":[135],"structured":[136],"brief":[137],"counseling,":[138],"refill":[139],"reminders,":[140],"regimen":[142],"simplification":[143],"practice.":[147]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2025-11-10T00:00:00"}