{"id":"https://openalex.org/W4415959263","doi":"https://doi.org/10.71458/mgsvgw39","title":"Unpacking the Adoption of Artificial Intelligence chatbots by students in tertiary institutions in Mashonaland Central, Zimbabwe","display_name":"Unpacking the Adoption of Artificial Intelligence chatbots by students in tertiary institutions in Mashonaland Central, Zimbabwe","publication_year":2025,"publication_date":"2025-11-06","ids":{"openalex":"https://openalex.org/W4415959263","doi":"https://doi.org/10.71458/mgsvgw39"},"language":"en","primary_location":{"id":"doi:10.71458/mgsvgw39","doi":"https://doi.org/10.71458/mgsvgw39","is_oa":true,"landing_page_url":"https://doi.org/10.71458/mgsvgw39","pdf_url":"https://journals.zegu.ac.zw/index.php/o/article/download/419/294","source":{"id":"https://openalex.org/S5407037577","display_name":"Oikos The Zimbabwe Ezekiel Guti University bulletin of Ecology Science Technology Agriculture Food Systems Review and Advancement","issn_l":"2957-8434","issn":["2957-8434","3007-2883"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Oikos: The Zimbabwe Ezekiel Guti University bulletin of Ecology, Science Technology, Agriculture, Food Systems Review and Advancement","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://journals.zegu.ac.zw/index.php/o/article/download/419/294","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5116682178","display_name":"Takudzwa Chidembo","orcid":"https://orcid.org/0009-0003-5644-8453","observed_orcids":["https://orcid.org/0009-0003-5644-8453"]},"institutions":[{"id":"https://openalex.org/I2802209371","display_name":"Zimbabwe Ezekiel Guti University","ror":"https://ror.org/052ygfd66","country_code":"ZW","type":"education","lineage":["https://openalex.org/I2802209371"]}],"countries":["ZW"],"is_corresponding":false,"raw_author_name":"Takudzwa Chidembo","raw_affiliation_strings":["Zimbabwe Ezekiel Guti University, Department of Development Programming and Management"],"raw_orcid":"https://orcid.org/0009-0003-5644-8453","affiliations":[{"raw_affiliation_string":"Zimbabwe Ezekiel Guti University, Department of Development Programming and Management","institution_ids":["https://openalex.org/I2802209371"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5120280050","display_name":"William Muchono","orcid":"https://orcid.org/0009-0005-5241-2757","observed_orcids":["https://orcid.org/0009-0005-5241-2757"]},"institutions":[{"id":"https://openalex.org/I2802209371","display_name":"Zimbabwe Ezekiel Guti University","ror":"https://ror.org/052ygfd66","country_code":"ZW","type":"education","lineage":["https://openalex.org/I2802209371"]}],"countries":["ZW"],"is_corresponding":false,"raw_author_name":"William Muchono","raw_affiliation_strings":["Zimbabwe Ezekiel Guti University, Department of Development Programming and Management"],"raw_orcid":"https://orcid.org/0009-0005-5241-2757","affiliations":[{"raw_affiliation_string":"Zimbabwe Ezekiel Guti University, Department of Development Programming and Management","institution_ids":["https://openalex.org/I2802209371"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011035733","display_name":"Enock Musara","orcid":"https://orcid.org/0000-0001-7502-403X","observed_orcids":["https://orcid.org/0000-0001-7502-403X"]},"institutions":[{"id":"https://openalex.org/I2802209371","display_name":"Zimbabwe Ezekiel Guti University","ror":"https://ror.org/052ygfd66","country_code":"ZW","type":"education","lineage":["https://openalex.org/I2802209371"]}],"countries":["ZW"],"is_corresponding":false,"raw_author_name":"Enock Musara","raw_affiliation_strings":["Zimbabwe Ezekiel Guti University, Department of Development Programming and Management"],"raw_orcid":"https://orcid.org/0000-0001-7502-403X","affiliations":[{"raw_affiliation_string":"Zimbabwe Ezekiel Guti University, Department of Development Programming and Management","institution_ids":["https://openalex.org/I2802209371"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I2802209371"],"apc_list":null,"apc_paid":null,"fwci":0.8153,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.70456915,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"37"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14414","display_name":"Artificial Intelligence in Education","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14414","display_name":"Artificial Intelligence in Education","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.0017999999690800905,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ai-chatbots","display_name":"AI chatbots","score":0.9459999799728394},{"id":"https://openalex.org/keywords/artificial-intelligence-in-education","display_name":"artificial intelligence in education","score":0.8849999904632568},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.7020000219345093},{"id":"https://openalex.org/keywords/tertiary-students","display_name":"tertiary students","score":0.8679999709129333},{"id":"https://openalex.org/keywords/student-perceptions","display_name":"student perceptions","score":0.7319999933242798},{"id":"https://openalex.org/keywords/higher-order-thinking-skills","display_name":"higher-order thinking skills","score":0.8320000171661377},{"id":"https://openalex.org/keywords/plagiarism","display_name":"plagiarism","score":0.6779999732971191},{"id":"https://openalex.org/keywords/academic-integrity","display_name":"academic integrity","score":0.527999997138977},{"id":"https://openalex.org/keywords/assignment-writing","display_name":"assignment writing","score":0.5820000171661377},{"id":"https://openalex.org/keywords/test-preparation","display_name":"exam preparation","score":0.9700000286102295},{"id":"https://openalex.org/keywords/academic-libraries","display_name":"academic libraries","score":0.453000009059906},{"id":"https://openalex.org/keywords/responsible-use-of-ai","display_name":"responsible AI use","score":0.5849999785423279}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.795199990272522},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.48249998688697815},{"id":"https://openalex.org/C2779356329","wikidata":"https://www.wikidata.org/wiki/Q922625","display_name":"Checklist","level":2,"score":0.47209998965263367},{"id":"https://openalex.org/C2776447739","wikidata":"https://www.wikidata.org/wiki/Q484","display_name":"Laziness","level":2,"score":0.47099998593330383},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.4431000053882599},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4275999963283539},{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.35910001397132874},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3547999858856201},{"id":"https://openalex.org/C3019033257","wikidata":"https://www.wikidata.org/wiki/Q9166713","display_name":"Tertiary level","level":2,"score":0.351500004529953},{"id":"https://openalex.org/C2777256151","wikidata":"https://www.wikidata.org/wiki/Q7897273","display_name":"Unpacking","level":2,"score":0.3287000060081482},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.30880001187324524},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.30160000920295715},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.2994999885559082},{"id":"https://openalex.org/C2776050585","wikidata":"https://www.wikidata.org/wiki/Q7439360","display_name":"Scrutiny","level":2,"score":0.28279998898506165},{"id":"https://openalex.org/C157170001","wikidata":"https://www.wikidata.org/wiki/Q4781507","display_name":"Applications of artificial intelligence","level":2,"score":0.2825999855995178},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.2816999852657318},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28130000829696655},{"id":"https://openalex.org/C2780910867","wikidata":"https://www.wikidata.org/wiki/Q1952416","display_name":"Multimodality","level":2,"score":0.27889999747276306},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.27709999680519104},{"id":"https://openalex.org/C16443162","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Educational technology","level":2,"score":0.27320000529289246},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2727999985218048},{"id":"https://openalex.org/C50817715","wikidata":"https://www.wikidata.org/wiki/Q79895177","display_name":"Regret","level":2,"score":0.2524000108242035},{"id":"https://openalex.org/C17305859","wikidata":"https://www.wikidata.org/wiki/Q382944","display_name":"Soar","level":2,"score":0.25220000743865967}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.71458/mgsvgw39","doi":"https://doi.org/10.71458/mgsvgw39","is_oa":true,"landing_page_url":"https://doi.org/10.71458/mgsvgw39","pdf_url":"https://journals.zegu.ac.zw/index.php/o/article/download/419/294","source":{"id":"https://openalex.org/S5407037577","display_name":"Oikos The Zimbabwe Ezekiel Guti University bulletin of Ecology Science Technology Agriculture Food Systems Review and Advancement","issn_l":"2957-8434","issn":["2957-8434","3007-2883"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Oikos: The Zimbabwe Ezekiel Guti University bulletin of Ecology, Science Technology, Agriculture, Food Systems Review and Advancement","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.71458/mgsvgw39","doi":"https://doi.org/10.71458/mgsvgw39","is_oa":true,"landing_page_url":"https://doi.org/10.71458/mgsvgw39","pdf_url":"https://journals.zegu.ac.zw/index.php/o/article/download/419/294","source":{"id":"https://openalex.org/S5407037577","display_name":"Oikos The Zimbabwe Ezekiel Guti University bulletin of Ecology Science Technology Agriculture Food Systems Review and Advancement","issn_l":"2957-8434","issn":["2957-8434","3007-2883"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Oikos: The Zimbabwe Ezekiel Guti University bulletin of Ecology, Science Technology, Agriculture, Food Systems Review and Advancement","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.9901999831199646}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4415959263.pdf","grobid_xml":"https://content.openalex.org/works/W4415959263.grobid-xml"},"referenced_works_count":1,"referenced_works":["https://openalex.org/W4367355363"],"related_works":["https://openalex.org/W4391239262","https://openalex.org/W4408105873","https://openalex.org/W4392560755","https://openalex.org/W7128956406","https://openalex.org/W7110390478","https://openalex.org/W7214405788","https://openalex.org/W7215036764","https://openalex.org/W4400653778","https://openalex.org/W4414196869","https://openalex.org/W7221026092"],"abstract_inverted_index":{"This":[0],"research":[1,52],"article":[2,27],"unpacks":[3],"the":[4,7,11,31,56,61,85,96,108,112,192,244,254,287],"perceptions":[5,57],"of":[6,13,33,44,60,63,98,100,114,194,247,256,289],"academic":[8],"community":[9],"on":[10,177,243,292],"adoption":[12,62],"artificial":[14],"intelligence":[15],"(AI)":[16],"chatbots":[17,35,47,65,88,102,165,190,271],"(chatting":[18],"robots)":[19],"by":[20,91,116,198],"tertiary":[21,92,117,123,158],"students":[22,104,242,266,275],"in":[23,36,48,66,182,218,236],"Zimbabwean":[24],"universities.":[25],"The":[26,51,79,131,144,160,185,229],"seeks":[28],"to":[29,83,94,103,106,157,171,238,252,261,267,279],"understand":[30],"usage":[32,113],"AI":[34,46,64,87,101,115,148,164,189,227,251,270,281,293],"education,":[37,67],"their":[38],"opportunities,":[39],"challenges,":[40],"concerns":[41],"and":[42,58,73,105,126,141,154,180,204,215,241,249],"prospects":[43],"using":[45,250,269],"educational":[49],"settings.":[50],"findings":[53,145],"revolve":[54],"around":[55],"scepticism":[59],"as":[68,220,222,272],"seen":[69],"from":[70,122,286],"students,":[71,93,124,219],"lecturers":[72,125],"librarians":[74],"developing":[75],"higherorder":[76],"cognitive":[77,196],"skills.":[78],"main":[80,86],"objectives":[81],"were":[82,120],"identify":[84],"commonly":[89],"used":[90],"explore":[95],"opportunities":[97],"adopting":[99,248],"expose":[107],"pitfalls":[109,207],"associated":[110,225],"with":[111,226,282],"students.":[118,159],"Participants":[119],"drawn":[121],"university":[127],"library":[128],"staff":[129,240],"members.":[130],"study":[132,161,186,230],"employed":[133],"qualitative":[134],"methodologies,":[135],"including":[136],"in-depth":[137],"interviews,":[138],"observational":[139],"checklist":[140],"focus":[142],"groups.":[143],"suggest":[146],"that":[147,163,188,232],"chatbot":[149],"is":[150],"both":[151],"a":[152,155],"curse":[153],"blessing":[156],"reveals":[162,187],"enhance":[166],"learning":[167],"experience,":[168],"enable":[169],"them":[170],"overcome":[172],"skill":[173],"gaps,":[174],"bring":[175],"insights":[176],"assignment":[178],"writing":[179],"aid":[181],"exam":[183],"preparation.":[184],"foster":[191],"development":[193],"higher-order":[195],"skills":[197],"augmenting":[199],"traditional":[200],"lectures,":[201],"test":[202],"preparation":[203],"personalisation.":[205],"However,":[206],"include":[208],"plagiarism,":[209],"outdated":[210],"information,":[211,213],"shallow":[212],"indolent":[214],"slothful":[216],"laziness":[217],"well":[221],"financial":[223],"constraints":[224],"chatbots.":[228,294],"recommends":[231],"universities":[233],"must":[234],"invest":[235],"workshops":[237],"train":[239],"responsible":[245],"ways":[246],"reduce":[253],"increase":[255],"luddites.":[257],"Universities":[258],"are":[259,276],"recommended":[260,278],"develop":[262],"referencing":[263],"systems":[264],"allowing":[265],"acknowledge":[268],"sources.":[273],"Tertiary":[274],"also":[277],"fuse":[280],"human":[283],"capacity,":[284],"desisting":[285],"culture":[288],"relying":[290],"solely":[291]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2025-11-06T00:00:00"}