{"id":"https://openalex.org/W4413439293","doi":"https://doi.org/10.21874/cadernos.n140.3","title":"Tecnologia e Acessibilidade das Ouvidorias Gerais Estaduais Brasileiras: panorama","display_name":"Tecnologia e Acessibilidade das Ouvidorias Gerais Estaduais Brasileiras: panorama","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4413439293","doi":"https://doi.org/10.21874/cadernos.n140.3"},"language":"pt","primary_location":{"id":"doi:10.21874/cadernos.n140.3","doi":"https://doi.org/10.21874/cadernos.n140.3","is_oa":true,"landing_page_url":"https://doi.org/10.21874/cadernos.n140.3","pdf_url":null,"source":{"id":"https://openalex.org/S5407051061","display_name":"Cadernos ENAP","issn_l":"0104-7078","issn":["0104-7078"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cadernos ENAP","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.21874/cadernos.n140.3","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038937294","display_name":"Natasha Borali","orcid":"https://orcid.org/0000-0002-5531-1311","observed_orcids":["https://orcid.org/0000-0002-5531-1311"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Natasha Borali","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5038937294"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":"140","first_page":"64","last_page":"107"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8544999957084656,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8544999957084656,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12481","display_name":"Digital Accessibility for Disabilities","score":0.09749999642372131,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13659","display_name":"Ombudsman and Human Rights","score":0.0142000000923872,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/accessibility","display_name":"accessibility","score":0.6520000100135803},{"id":"https://openalex.org/keywords/inclusion","display_name":"inclusion","score":0.6209999918937683},{"id":"https://openalex.org/keywords/assistive-technology","display_name":"assistive technology","score":0.6650000214576721},{"id":"https://openalex.org/keywords/citizen-services","display_name":"citizen services","score":0.734000027179718},{"id":"https://openalex.org/keywords/public-administration","display_name":"public administration","score":0.5839999914169312},{"id":"https://openalex.org/keywords/disability","display_name":"disability","score":0.3930000066757202}],"concepts":[{"id":"https://openalex.org/C2780580889","wikidata":"https://www.wikidata.org/wiki/Q41363","display_name":"Panorama","level":2,"score":0.46005886793136597},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.45654726028442383},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.4038010239601135},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10909610986709595},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.21874/cadernos.n140.3","doi":"https://doi.org/10.21874/cadernos.n140.3","is_oa":true,"landing_page_url":"https://doi.org/10.21874/cadernos.n140.3","pdf_url":null,"source":{"id":"https://openalex.org/S5407051061","display_name":"Cadernos ENAP","issn_l":"0104-7078","issn":["0104-7078"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cadernos ENAP","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.21874/cadernos.n140.3","doi":"https://doi.org/10.21874/cadernos.n140.3","is_oa":true,"landing_page_url":"https://doi.org/10.21874/cadernos.n140.3","pdf_url":null,"source":{"id":"https://openalex.org/S5407051061","display_name":"Cadernos ENAP","issn_l":"0104-7078","issn":["0104-7078"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cadernos ENAP","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","score":0.7578999996185303,"id":"https://metadata.un.org/sdg/10"},{"display_name":"Industry, innovation and infrastructure","score":0.5378999710083008,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2947067197","https://openalex.org/W7120635293","https://openalex.org/W4312311126","https://openalex.org/W7082999563","https://openalex.org/W2941528312","https://openalex.org/W4415545660","https://openalex.org/W2997030744","https://openalex.org/W2232442532","https://openalex.org/W2318994089","https://openalex.org/W3038206121"],"abstract_inverted_index":{"Esta":[0],"pesquisa":[1],"tem":[2],"como":[3],"objetivo":[4],"elaborar":[5],"um":[6],"panorama":[7],"das":[8,16],"tecnologias":[9,37],"e":[10,14,35],"pr\u00e1ticas":[11],"de":[12,32,44],"acessibilidade":[13],"inclus\u00e3o":[15],"Ouvidorias":[17],"Gerais":[18],"Estaduais":[19],"(OGE)":[20],"brasileiras":[21],"no":[22],"atendimento":[23],"ao":[24],"cidad\u00e3o.":[25],"O":[26],"projeto":[27],"visa":[28],"a":[29],"analisar":[30],"relat\u00f3rios":[31],"ouvidorias":[33],"estaduais":[34],"mapear":[36],"utilizadas":[38],"por":[39,42],"essas":[40],"institui\u00e7\u00f5es":[41],"meio":[43],"question\u00e1rios.":[45]},"counts_by_year":[],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2025-10-10T00:00:00"}