{"id":"https://openalex.org/W4412948856","doi":"https://doi.org/10.32664/j-intech.v13i01.2044","title":"Webqual 4.0 Analysis of Java Dancer Resto and Caf\u00e8 Ordering Website","display_name":"Webqual 4.0 Analysis of Java Dancer Resto and Caf\u00e8 Ordering Website","publication_year":2025,"publication_date":"2025-07-29","ids":{"openalex":"https://openalex.org/W4412948856","doi":"https://doi.org/10.32664/j-intech.v13i01.2044"},"language":"en","primary_location":{"id":"doi:10.32664/j-intech.v13i01.2044","doi":"https://doi.org/10.32664/j-intech.v13i01.2044","is_oa":true,"landing_page_url":"https://doi.org/10.32664/j-intech.v13i01.2044","pdf_url":"https://jurnal.stiki.ac.id/J-INTECH/article/download/2044/1059","source":{"id":"https://openalex.org/S4210199665","display_name":"J-INTECH","issn_l":"2303-1425","issn":["2303-1425","2580-720X"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/I4405275169","host_organization_name":"Universitas Bhinneka Nusantara","host_organization_lineage":["https://openalex.org/I4405275169"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"J-INTECH","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W4412948856"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jurnal.stiki.ac.id/J-INTECH/article/download/2044/1059","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106738395","display_name":"Rizki Nur Iman","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210103768","display_name":"Universitas Gajayana Malang","ror":"https://ror.org/018vvrr03","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210103768"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rizki Nur Iman","raw_affiliation_strings":["Gajayana University, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Gajayana University, Indonesia","institution_ids":["https://openalex.org/I4210103768"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Muhammad Jibril","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210103768","display_name":"Universitas Gajayana Malang","ror":"https://ror.org/018vvrr03","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210103768"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Muhammad Jibril","raw_affiliation_strings":["Gajayana University, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Gajayana University, Indonesia","institution_ids":["https://openalex.org/I4210103768"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058735873","display_name":"Rizqiyatul Khoiriyah","orcid":"https://orcid.org/0000-0001-8520-4923","observed_orcids":["https://orcid.org/0000-0001-8520-4923"]},"institutions":[{"id":"https://openalex.org/I4405261658","display_name":"Politeknik Negeri Malang","ror":"https://ror.org/05n29k456","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405261658"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rizqiyatul Khoiriyah","raw_affiliation_strings":["State Polytechnic of Malang, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"State Polytechnic of Malang, Indonesia","institution_ids":["https://openalex.org/I4405261658"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091453805","display_name":"Fachrudin Pakaja","orcid":"https://orcid.org/0000-0003-3441-5506","observed_orcids":["https://orcid.org/0000-0003-3441-5506"]},"institutions":[{"id":"https://openalex.org/I4210103768","display_name":"Universitas Gajayana Malang","ror":"https://ror.org/018vvrr03","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210103768"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Fachrudin Pakaja","raw_affiliation_strings":["Gajayana University, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Gajayana University, Indonesia","institution_ids":["https://openalex.org/I4210103768"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"13","issue":"01","first_page":"214","last_page":"219"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.63919997215271,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.63919997215271,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.18140000104904175,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.09690000116825104,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/webqual-4-0","display_name":"WebQual 4.0","score":0.9589999914169312},{"id":"https://openalex.org/keywords/website-usability","display_name":"website usability","score":0.7229999899864197},{"id":"https://openalex.org/keywords/online-ordering","display_name":"online ordering","score":0.6930000185966492},{"id":"https://openalex.org/keywords/restaurant-websites","display_name":"restaurant websites","score":0.7910000085830688},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.8230000138282776},{"id":"https://openalex.org/keywords/information-quality","display_name":"information quality","score":0.9290000200271606},{"id":"https://openalex.org/keywords/service-interaction","display_name":"service interaction","score":0.8460000157356262},{"id":"https://openalex.org/keywords/transaction-security","display_name":"transaction security","score":0.7360000014305115},{"id":"https://openalex.org/keywords/personalized-services","display_name":"personalized services","score":0.7400000095367432},{"id":"https://openalex.org/keywords/consumer-perception","display_name":"consumer perception","score":0.35100001096725464}],"concepts":[{"id":"https://openalex.org/C548217200","wikidata":"https://www.wikidata.org/wiki/Q251","display_name":"Java","level":2,"score":0.7601199746131897},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6181057691574097},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.40785589814186096},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.40682148933410645}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.32664/j-intech.v13i01.2044","doi":"https://doi.org/10.32664/j-intech.v13i01.2044","is_oa":true,"landing_page_url":"https://doi.org/10.32664/j-intech.v13i01.2044","pdf_url":"https://jurnal.stiki.ac.id/J-INTECH/article/download/2044/1059","source":{"id":"https://openalex.org/S4210199665","display_name":"J-INTECH","issn_l":"2303-1425","issn":["2303-1425","2580-720X"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/I4405275169","host_organization_name":"Universitas Bhinneka Nusantara","host_organization_lineage":["https://openalex.org/I4405275169"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"J-INTECH","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:58214d42c8a6454c9d80d89c6ac027da","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/58214d42c8a6454c9d80d89c6ac027da","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information and Technology, Vol 13, Iss 01 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.32664/j-intech.v13i01.2044","doi":"https://doi.org/10.32664/j-intech.v13i01.2044","is_oa":true,"landing_page_url":"https://doi.org/10.32664/j-intech.v13i01.2044","pdf_url":"https://jurnal.stiki.ac.id/J-INTECH/article/download/2044/1059","source":{"id":"https://openalex.org/S4210199665","display_name":"J-INTECH","issn_l":"2303-1425","issn":["2303-1425","2580-720X"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/I4405275169","host_organization_name":"Universitas Bhinneka Nusantara","host_organization_lineage":["https://openalex.org/I4405275169"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"J-INTECH","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4412948856.pdf","grobid_xml":"https://content.openalex.org/works/W4412948856.grobid-xml"},"referenced_works_count":2,"referenced_works":["https://openalex.org/W4318713617","https://openalex.org/W4405761000"],"related_works":["https://openalex.org/W4381790703","https://openalex.org/W4401608993","https://openalex.org/W7219328018","https://openalex.org/W4402972614","https://openalex.org/W4400887172","https://openalex.org/W7172218368","https://openalex.org/W3108089331","https://openalex.org/W3035886962","https://openalex.org/W3048455007","https://openalex.org/W4400855289"],"abstract_inverted_index":{"Java":[0,42,91],"Dancer":[1,43,92],"Resto":[2,44,93],"and":[3,36,45,70,78,94,126,141,154,169],"Caf\u00e8":[4,46],"is":[5,55,155],"one":[6],"of":[7,21,31,41,72,89,108,120,124,131,136,143,152],"the":[8,29,37,48,68,76,86,90,114,158],"restaurants":[9],"in":[10,157,166],"Malang":[11],"City":[12],"that":[13,85],"has":[14],"utilized":[15],"a":[16,19,59,118,134,150],"website":[17,40,97],"as":[18],"means":[20],"online":[22],"ordering,":[23],"this":[24],"study":[25],"aims":[26],"to":[27,62],"analyze":[28],"quality":[30,88,130],"usability,":[32],"information,":[33],"interaction":[34,147],"services,":[35],"overall":[38,87],"ordering":[39,96],"using":[47,58,67],"WebQual":[49],"4.0":[50],"method.":[51],"The":[52,82,110,129,145],"research":[53],"method":[54,61],"quantitative":[56],"descriptive":[57],"survey":[60],"100":[63],"consumers,":[64],"data":[65],"analysis":[66],"average":[69,106],"percentage":[71],"user":[73],"satisfaction":[74],"with":[75,104,117],"Kaplan":[77],"Norton":[79],"interval":[80],"scale.":[81],"results":[83],"showed":[84],"Cafe":[95],"was":[98],"considered":[99],"very":[100,159],"good":[101,160],"by":[102],"users":[103],"an":[105],"score":[107,119,135,151],"4.34.":[109],"usability":[111],"aspect":[112,148],"received":[113,133,149],"highest":[115],"rating":[116],"4.41,":[121],"indicating":[122,138],"ease":[123],"use":[125],"intuitive":[127],"navigation.":[128],"information":[132],"4.35,":[137],"high":[139],"accuracy":[140],"relevance":[142],"information.":[144],"service":[146,167],"4.25":[153],"still":[156],"category,":[161],"but":[162],"requires":[163],"improvement,":[164],"especially":[165],"personalization":[168],"transaction":[170],"security.":[171]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2025-10-10T00:00:00"}