{"id":"https://openalex.org/W4412901262","doi":"https://doi.org/10.60083/jidt.vi0.629","title":"Readiness Analysis of ISO 9001: 2015 Quality Management System Implementation Using Gap Analysis Method","display_name":"Readiness Analysis of ISO 9001: 2015 Quality Management System Implementation Using Gap Analysis Method","publication_year":2025,"publication_date":"2025-07-29","ids":{"openalex":"https://openalex.org/W4412901262","doi":"https://doi.org/10.60083/jidt.vi0.629"},"language":"en","primary_location":{"id":"doi:10.60083/jidt.vi0.629","doi":"https://doi.org/10.60083/jidt.vi0.629","is_oa":true,"landing_page_url":"https://doi.org/10.60083/jidt.vi0.629","pdf_url":"https://jidt.org/jidt/article/download/629/408","source":{"id":"https://openalex.org/S4210194181","display_name":"Jurnal Informasi dan Teknologi","issn_l":"2714-9730","issn":["2714-9730"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I3020390545","host_organization_name":"Universitas Putra Indonesia \"YPTK\"","host_organization_lineage":["https://openalex.org/I3020390545"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Informasi dan Teknologi","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W4412901262"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jidt.org/jidt/article/download/629/408","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034840720","display_name":"Khairul Anshar","orcid":"https://orcid.org/0000-0002-0358-1045","observed_orcids":["https://orcid.org/0000-0002-0358-1045"]},"institutions":[{"id":"https://openalex.org/I3130850664","display_name":"Malikussaleh University","ror":"https://ror.org/03c21xx79","country_code":"ID","type":"education","lineage":["https://openalex.org/I3130850664"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Khairul Anshar","raw_affiliation_strings":["Universitas Malikussaleh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Malikussaleh","institution_ids":["https://openalex.org/I3130850664"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086778026","display_name":"Bakhtiar Bakhtiar","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I3130850664","display_name":"Malikussaleh University","ror":"https://ror.org/03c21xx79","country_code":"ID","type":"education","lineage":["https://openalex.org/I3130850664"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Bakhtiar","raw_affiliation_strings":["Universitas Malikussaleh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Malikussaleh","institution_ids":["https://openalex.org/I3130850664"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5119185469","display_name":"Fara Anjelika","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I3130850664","display_name":"Malikussaleh University","ror":"https://ror.org/03c21xx79","country_code":"ID","type":"education","lineage":["https://openalex.org/I3130850664"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Fara Anjelika","raw_affiliation_strings":["Universitas Malikussaleh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Malikussaleh","institution_ids":["https://openalex.org/I3130850664"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101470450","display_name":"Amri Amri","orcid":"https://orcid.org/0000-0001-6582-9811","observed_orcids":["https://orcid.org/0000-0001-6582-9811"]},"institutions":[{"id":"https://openalex.org/I3130850664","display_name":"Malikussaleh University","ror":"https://ror.org/03c21xx79","country_code":"ID","type":"education","lineage":["https://openalex.org/I3130850664"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Amri","raw_affiliation_strings":["Universitas Malikussaleh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Malikussaleh","institution_ids":["https://openalex.org/I3130850664"]}]},{"author_position":"last","author":{"id":null,"display_name":"Fatimah","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I3130850664","display_name":"Malikussaleh University","ror":"https://ror.org/03c21xx79","country_code":"ID","type":"education","lineage":["https://openalex.org/I3130850664"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Fatimah","raw_affiliation_strings":["Universitas Malikussaleh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Malikussaleh","institution_ids":["https://openalex.org/I3130850664"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I3130850664"],"apc_list":null,"apc_paid":null,"fwci":0.4861,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.64448076,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"7","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/iso-9001-2015","display_name":"ISO 9001:2015","score":0.9990000128746033},{"id":"https://openalex.org/keywords/quality-management-systems","display_name":"quality management systems","score":0.9589999914169312},{"id":"https://openalex.org/keywords/gap-analysis","display_name":"gap analysis","score":0.8629999756813049},{"id":"https://openalex.org/keywords/certification-readiness","display_name":"certification readiness","score":0.6029999852180481},{"id":"https://openalex.org/keywords/port-terminal-operations","display_name":"port terminal operations","score":0.5360000133514404},{"id":"https://openalex.org/keywords/internal-audit","display_name":"internal audit","score":0.7459999918937683}],"concepts":[{"id":"https://openalex.org/C2779977028","wikidata":"https://www.wikidata.org/wiki/Q1493813","display_name":"Gap analysis (conservation)","level":3,"score":0.6637783646583557},{"id":"https://openalex.org/C201289532","wikidata":"https://www.wikidata.org/wiki/Q608513","display_name":"Quality management system","level":4,"score":0.5375975966453552},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.5092464685440063},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.42088571190834045},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3918176591396332},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.34504538774490356},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.3167427182197571},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.26299339532852173},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17455506324768066},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.06540229916572571},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C130217890","wikidata":"https://www.wikidata.org/wiki/Q47041","display_name":"Biodiversity","level":2,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.60083/jidt.vi0.629","doi":"https://doi.org/10.60083/jidt.vi0.629","is_oa":true,"landing_page_url":"https://doi.org/10.60083/jidt.vi0.629","pdf_url":"https://jidt.org/jidt/article/download/629/408","source":{"id":"https://openalex.org/S4210194181","display_name":"Jurnal Informasi dan Teknologi","issn_l":"2714-9730","issn":["2714-9730"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I3020390545","host_organization_name":"Universitas Putra Indonesia \"YPTK\"","host_organization_lineage":["https://openalex.org/I3020390545"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Informasi dan Teknologi","raw_type":"journal-article"},{"id":"pmh:oai:ojs2.jidt.org:article/629","doi":null,"is_oa":true,"landing_page_url":"https://jidt.org/jidt/article/view/629","pdf_url":null,"source":{"id":"https://openalex.org/S4210194181","display_name":"Jurnal Informasi dan Teknologi","issn_l":"2714-9730","issn":["2714-9730"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I3020390545","host_organization_name":"Universitas Putra Indonesia \"YPTK\"","host_organization_lineage":["https://openalex.org/I3020390545"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2714-9730","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.60083/jidt.vi0.629","doi":"https://doi.org/10.60083/jidt.vi0.629","is_oa":true,"landing_page_url":"https://doi.org/10.60083/jidt.vi0.629","pdf_url":"https://jidt.org/jidt/article/download/629/408","source":{"id":"https://openalex.org/S4210194181","display_name":"Jurnal Informasi dan Teknologi","issn_l":"2714-9730","issn":["2714-9730"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I3020390545","host_organization_name":"Universitas Putra Indonesia \"YPTK\"","host_organization_lineage":["https://openalex.org/I3020390545"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Informasi dan Teknologi","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.7207000255584717,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4412901262.pdf","grobid_xml":"https://content.openalex.org/works/W4412901262.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W1859184552","https://openalex.org/W2001410260","https://openalex.org/W2517986663","https://openalex.org/W2556132756","https://openalex.org/W2795961301","https://openalex.org/W2902627177","https://openalex.org/W2908799673","https://openalex.org/W2914078093","https://openalex.org/W3015832071","https://openalex.org/W3028342179","https://openalex.org/W3124631842"],"related_works":["https://openalex.org/W4409835491","https://openalex.org/W2895257878","https://openalex.org/W4407273096","https://openalex.org/W4221044582","https://openalex.org/W3217524296","https://openalex.org/W2894976478","https://openalex.org/W7221086253","https://openalex.org/W7006571832","https://openalex.org/W2989702503","https://openalex.org/W7216716154"],"abstract_inverted_index":{"PT":[0,8,46,76,182,197],"Pelindo":[1,47,77,183,198],"Multi":[2,48,78,184,199],"Terminal":[3,49,79,185,200],"is":[4,50,59,142,147,215,246],"a":[5,35,148,202],"subsidiary":[6],"of":[7,20,57,62,91,112,117,174,205,251,258,270,281],"Pelabuhan":[9],"Indonesia":[10],"(Persero),":[11],"which":[12,26,58,66],"manages":[13],"port":[14],"services":[15],"business":[16],"in":[17,24,34,72,106,127,139,273],"the":[18,60,82,88,92,110,123,153,157,164,175,178,187,193,209,227,249,256,262,265,279],"field":[19],"multipurpose":[21],"terminal":[22],"operations":[23],"Indonesia.":[25],"was":[27,120],"inaugurated":[28],"on":[29,226,255],"October":[30],"1st,":[31],"2021,":[32],"resulting":[33],"merger":[36],"between":[37,177],"PELINDO":[38,53],"I,":[39],"II,":[40],"III,":[41],"and":[42,99,125,129,160,186,214,235,253,264,268],"IV.":[43],"Until":[44],"now,":[45],"still":[51,233],"following":[52],"1":[54],"regulations,":[55],"one":[56],"implementation":[61,257],"ISO":[63,67,96,102,131,165,188,210,222,259],"9001:":[64,68,97,103,132,166,189],"2008,":[65],"2008":[69],"has":[70,201],"expired":[71],"September":[73],"2020.":[74],"Therefore,":[75],"must":[80],"adjust":[81],"Quality":[83],"Management":[84],"System":[85],"(QMS)":[86],"to":[87,108,121,151,170,207,217,248,277],"latest":[89],"version":[90],"standard,":[93],"namely":[94],"QMS":[95,134,159,168,180,212,220],"2015,":[98],"apply":[100],"for":[101],"2015":[104,133,167,190],"certification":[105],"order":[107],"maintain":[109],"quality":[111],"its":[113,219],"service.":[114],"The":[115,136],"purpose":[116],"this":[118,140],"study":[119],"determine":[122,152,278],"readiness":[124,203],"constraints":[126],"implementing":[128],"obtaining":[130],"certification.":[135],"method":[137,150],"used":[138],"research":[141,229],"Gap":[143,145],"Analysis.":[144],"Analysis":[146],"measurement":[149],"gap":[154,194],"by":[155],"mapping":[156],"current":[158,179],"comparing":[161],"it":[162],"with":[163],"requirements,":[169,234],"obtain":[171],"an":[172],"analysis":[173,195],"differences":[176],"at":[181],"requirements.":[191],"From":[192],"results,":[196,230],"level":[204],"88%":[206],"complete":[208],"9001:2015":[211,260],"requirements":[213],"ready":[216],"convert":[218],"from":[221],"9001:2008.":[223],"However,":[224],"based":[225],"overall":[228],"there":[231],"are":[232],"some":[236],"work":[237],"procedures":[238],"have":[239,284],"not":[240],"been":[241,285],"carried":[242],"out":[243],"consistently.":[244],"This":[245],"due":[247],"lack":[250,269],"socialization":[252],"training":[254],"after":[261],"merger,":[263],"limited":[266],"time":[267],"human":[271],"resources":[272],"checking":[274],"internal":[275],"audits":[276],"suitability":[280],"SOPs":[282],"that":[283],"made.":[286]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2025-10-10T00:00:00"}