{"id":"https://openalex.org/W4412711237","doi":"https://doi.org/10.1007/978-3-032-00444-4_22","title":"The Role of Innovative Technologies in Improving the Management of Consumer Behavior in the Hotel and Restaurant Business","display_name":"The Role of Innovative Technologies in Improving the Management of Consumer Behavior in the Hotel and Restaurant Business","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4412711237","doi":"https://doi.org/10.1007/978-3-032-00444-4_22"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-032-00444-4_22","doi":"https://doi.org/10.1007/978-3-032-00444-4_22","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-032-00444-4_22","pdf_url":null,"source":{"id":"https://openalex.org/S4210169156","display_name":"Lecture notes in networks and systems","issn_l":"2367-3389","issn":["2367-3389","2367-3370"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Networks and Systems","raw_type":"book-chapter"},"parent_works":[{"id":"https://openalex.org/W4412711316","display_name":"Digital Disruption and Business Innovation: Navigating the New Technological Era","relationship":"volume"}],"lineage":["https://openalex.org/W4412711237","https://openalex.org/W4412711316"],"child_works_count":0,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014023233","display_name":"Olena S\u0430\u043a\u043evska","orcid":"https://orcid.org/0000-0003-2676-6170","observed_orcids":["https://orcid.org/0000-0003-2676-6170"]},"institutions":[{"id":"https://openalex.org/I4210117736","display_name":"Uman National University","ror":"https://ror.org/022ktzz27","country_code":"UA","type":"education","lineage":["https://openalex.org/I4210117736"]}],"countries":["UA"],"is_corresponding":true,"raw_author_name":"Olena Sakovska","raw_affiliation_strings":["Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine"],"raw_orcid":"https://orcid.org/0000-0003-2676-6170","affiliations":[{"raw_affiliation_string":"Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine","institution_ids":["https://openalex.org/I4210117736"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108276453","display_name":"Raisa Kozhukh\u0456vska","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210117736","display_name":"Uman National University","ror":"https://ror.org/022ktzz27","country_code":"UA","type":"education","lineage":["https://openalex.org/I4210117736"]}],"countries":["UA"],"is_corresponding":false,"raw_author_name":"Raisa Kozhukh\u0456vska","raw_affiliation_strings":["Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine"],"raw_orcid":"https://orcid.org/0000-0003-4066-4170","affiliations":[{"raw_affiliation_string":"Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine","institution_ids":["https://openalex.org/I4210117736"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040133730","display_name":"Nadiia P. Reznik","orcid":"https://orcid.org/0000-0001-9588-5929","observed_orcids":["https://orcid.org/0000-0001-9588-5929"]},"institutions":[{"id":"https://openalex.org/I208086522","display_name":"National University of Life and Environmental Sciences of Ukraine","ror":"https://ror.org/0441cbj57","country_code":"UA","type":"education","lineage":["https://openalex.org/I208086522"]}],"countries":["UA"],"is_corresponding":false,"raw_author_name":"Nadiia Reznik","raw_affiliation_strings":["Department of Management, National University of Life and Environmental Sciences of Ukraine, Uman, Ukraine"],"raw_orcid":"https://orcid.org/0000-0001-9588-5929","affiliations":[{"raw_affiliation_string":"Department of Management, National University of Life and Environmental Sciences of Ukraine, Uman, Ukraine","institution_ids":["https://openalex.org/I208086522"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016163668","display_name":"Iryna Chuchmii","orcid":"https://orcid.org/0000-0001-7393-8081","observed_orcids":["https://orcid.org/0000-0001-7393-8081"]},"institutions":[{"id":"https://openalex.org/I4210117736","display_name":"Uman National University","ror":"https://ror.org/022ktzz27","country_code":"UA","type":"education","lineage":["https://openalex.org/I4210117736"]}],"countries":["UA"],"is_corresponding":false,"raw_author_name":"Iryna Chuchmii","raw_affiliation_strings":["Department of Ukrainian and Foreign Languages, Uman National University of Horticulture, Uman, Ukraine"],"raw_orcid":"https://orcid.org/0000-0001-7393-8081","affiliations":[{"raw_affiliation_string":"Department of Ukrainian and Foreign Languages, Uman National University of Horticulture, Uman, Ukraine","institution_ids":["https://openalex.org/I4210117736"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014525787","display_name":"\u0414\u0456\u0430\u043d\u0430 \u0412\u0430\u043b\u0435\u043d\u0442\u0438\u043d\u0456\u0432\u043d\u0430 \u041d\u0430\u0433\u0435\u0440\u043d\u044e\u043a","orcid":"https://orcid.org/0000-0002-4934-0677","observed_orcids":["https://orcid.org/0000-0002-4934-0677"]},"institutions":[{"id":"https://openalex.org/I4210117736","display_name":"Uman National University","ror":"https://ror.org/022ktzz27","country_code":"UA","type":"education","lineage":["https://openalex.org/I4210117736"]}],"countries":["UA"],"is_corresponding":false,"raw_author_name":"Diana Naherniuk","raw_affiliation_strings":["Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine"],"raw_orcid":"https://orcid.org/0000-0002-4934-0677","affiliations":[{"raw_affiliation_string":"Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine","institution_ids":["https://openalex.org/I4210117736"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091766890","display_name":"Nataliya Tereshchuk","orcid":"https://orcid.org/0000-0003-1364-9354","observed_orcids":["https://orcid.org/0000-0003-1364-9354"]},"institutions":[{"id":"https://openalex.org/I4210117736","display_name":"Uman National University","ror":"https://ror.org/022ktzz27","country_code":"UA","type":"education","lineage":["https://openalex.org/I4210117736"]}],"countries":["UA"],"is_corresponding":false,"raw_author_name":"Nataliia Tereshchuk","raw_affiliation_strings":["Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine"],"raw_orcid":"https://orcid.org/0000-0003-1364-9354","affiliations":[{"raw_affiliation_string":"Department of Tourism, Hotel and Restaurant Business, Uman National University of Horticulture, Uman, Ukraine","institution_ids":["https://openalex.org/I4210117736"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5014023233"],"corresponding_institution_ids":["https://openalex.org/I4210117736"],"apc_list":null,"apc_paid":null,"fwci":1.6954,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.76814022,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"229","last_page":"241"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9434000253677368,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9434000253677368,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.05130000039935112,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.0017999999690800905,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/consumer-behavior-management","display_name":"consumer behavior management","score":0.8100000023841858},{"id":"https://openalex.org/keywords/hotel-industry","display_name":"hotel industry","score":0.9679999947547913},{"id":"https://openalex.org/keywords/restaurant-industry","display_name":"restaurant industry","score":0.9679999947547913},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.7649999856948853},{"id":"https://openalex.org/keywords/automation","display_name":"automation","score":0.609000027179718},{"id":"https://openalex.org/keywords/big-data-analytics","display_name":"big data analytics","score":0.890999972820282},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"cloud computing","score":0.8159999847412109},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"artificial intelligence","score":0.9990000128746033},{"id":"https://openalex.org/keywords/customer-delight","display_name":"customer delight","score":0.9150000214576721},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.8569999933242798},{"id":"https://openalex.org/keywords/operational-efficiency","display_name":"operational efficiency","score":0.7670000195503235},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.4740000069141388},{"id":"https://openalex.org/keywords/foodservice-industry","display_name":"food service industry","score":0.6620000004768372}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6731396317481995},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5028714537620544}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-032-00444-4_22","doi":"https://doi.org/10.1007/978-3-032-00444-4_22","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-032-00444-4_22","pdf_url":null,"source":{"id":"https://openalex.org/S4210169156","display_name":"Lecture notes in networks and systems","issn_l":"2367-3389","issn":["2367-3389","2367-3370"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Networks and Systems","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5378999710083008}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W3138630704","https://openalex.org/W3173885402","https://openalex.org/W4210497167","https://openalex.org/W4396541619"],"related_works":["https://openalex.org/W4410157824","https://openalex.org/W4385353622","https://openalex.org/W4406531690","https://openalex.org/W4403605777","https://openalex.org/W3003956946","https://openalex.org/W7162751737","https://openalex.org/W7168091033","https://openalex.org/W2801884655","https://openalex.org/W3172342487","https://openalex.org/W7101449928"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-14T11:04:58.165337","created_date":"2025-10-10T00:00:00"}
