{"id":"https://openalex.org/W4412376466","doi":"https://doi.org/10.23977/jsoce.2025.070303","title":"Demographic Differences of Emotional Labor among Frontline Social Workers in China","display_name":"Demographic Differences of Emotional Labor among Frontline Social Workers in China","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4412376466","doi":"https://doi.org/10.23977/jsoce.2025.070303"},"language":"en","primary_location":{"id":"doi:10.23977/jsoce.2025.070303","doi":"https://doi.org/10.23977/jsoce.2025.070303","is_oa":true,"landing_page_url":"https://doi.org/10.23977/jsoce.2025.070303","pdf_url":"http://www.clausiuspress.com/assets/default/article/2025/07/12/article_1752373125.pdf","source":{"id":"https://openalex.org/S4210208773","display_name":"Journal of Sociology and Ethnology","issn_l":"2616-2318","issn":["2616-2318"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Sociology and Ethnology","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://www.clausiuspress.com/assets/default/article/2025/07/12/article_1752373125.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Jian Yang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I154833797","display_name":"Lingnan Normal University","ror":"https://ror.org/01h6ecw13","country_code":"CN","type":"education","lineage":["https://openalex.org/I154833797"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jian Yang","raw_affiliation_strings":["School of Education Science , Lingnan Normal University , Zhanjiang , China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Education Science , Lingnan Normal University , Zhanjiang , China","institution_ids":["https://openalex.org/I154833797"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Haoran Yao","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I141568987","display_name":"Hong Kong Baptist University","ror":"https://ror.org/0145fw131","country_code":"HK","type":"education","lineage":["https://openalex.org/I141568987"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Haoran Yao","raw_affiliation_strings":["Faculty of Arts and Social Sciences , Hong Kong Baptist University , Hong Kong , China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Arts and Social Sciences , Hong Kong Baptist University , Hong Kong , China","institution_ids":["https://openalex.org/I141568987"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Jinfeng Wu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I154833797","display_name":"Lingnan Normal University","ror":"https://ror.org/01h6ecw13","country_code":"CN","type":"education","lineage":["https://openalex.org/I154833797"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jinfeng Wu","raw_affiliation_strings":["School of Social and Public Administration , Lingnan Normal University , Zhanjiang , China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Social and Public Administration , Lingnan Normal University , Zhanjiang , China","institution_ids":["https://openalex.org/I154833797"]}]},{"author_position":"last","author":{"id":null,"display_name":"Changcheng Jiang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I180726961","display_name":"Shenzhen University","ror":"https://ror.org/01vy4gh70","country_code":"CN","type":"education","lineage":["https://openalex.org/I180726961"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Changcheng Jiang","raw_affiliation_strings":["School of Government , Shenzhen University , Shenzhen , China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Government , Shenzhen University , Shenzhen , China","institution_ids":["https://openalex.org/I180726961"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I180726961"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.16435172,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"7","issue":"3","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11028","display_name":"Social Work Education and Practice","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12244","display_name":"Healthcare Education and Workforce Issues","score":0.0,"subfield":{"id":"https://openalex.org/subfields/2911","display_name":"Leadership and Management"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/emotional-labor","display_name":"emotional labor","score":1.0},{"id":"https://openalex.org/keywords/frontline-social-workers","display_name":"frontline social workers","score":0.9229999780654907},{"id":"https://openalex.org/keywords/surface-acting","display_name":"surface acting","score":0.8240000009536743},{"id":"https://openalex.org/keywords/deep-acting","display_name":"deep acting","score":1.0},{"id":"https://openalex.org/keywords/emotional-identification","display_name":"emotional identification","score":0.9100000262260437},{"id":"https://openalex.org/keywords/demographic-differences","display_name":"demographic differences","score":0.9520000219345093},{"id":"https://openalex.org/keywords/gender-differences","display_name":"gender differences","score":0.9449999928474426},{"id":"https://openalex.org/keywords/age-differences","display_name":"age differences","score":0.8270000219345093},{"id":"https://openalex.org/keywords/marital-status","display_name":"marital status","score":0.9909999966621399},{"id":"https://openalex.org/keywords/professional-qualification","display_name":"professional qualification","score":0.7440000176429749},{"id":"https://openalex.org/keywords/educational-background","display_name":"educational background","score":0.8550000190734863},{"id":"https://openalex.org/keywords/income","display_name":"income","score":0.8690000176429749},{"id":"https://openalex.org/keywords/emotional-well-being","display_name":"emotional well-being","score":0.7459999918937683},{"id":"https://openalex.org/keywords/professional-sustainability","display_name":"professional sustainability","score":0.9580000042915344}],"concepts":[{"id":"https://openalex.org/C136103064","wikidata":"https://www.wikidata.org/wiki/Q1044045","display_name":"Emotional labor","level":2,"score":0.7363656163215637},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.6855523586273193},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5017788410186768},{"id":"https://openalex.org/C4249254","wikidata":"https://www.wikidata.org/wiki/Q3044431","display_name":"Demographic economics","level":1,"score":0.4821445643901825},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.35013967752456665},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20864132046699524},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1602761447429657},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.23977/jsoce.2025.070303","doi":"https://doi.org/10.23977/jsoce.2025.070303","is_oa":true,"landing_page_url":"https://doi.org/10.23977/jsoce.2025.070303","pdf_url":"http://www.clausiuspress.com/assets/default/article/2025/07/12/article_1752373125.pdf","source":{"id":"https://openalex.org/S4210208773","display_name":"Journal of Sociology and Ethnology","issn_l":"2616-2318","issn":["2616-2318"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Sociology and Ethnology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.23977/jsoce.2025.070303","doi":"https://doi.org/10.23977/jsoce.2025.070303","is_oa":true,"landing_page_url":"https://doi.org/10.23977/jsoce.2025.070303","pdf_url":"http://www.clausiuspress.com/assets/default/article/2025/07/12/article_1752373125.pdf","source":{"id":"https://openalex.org/S4210208773","display_name":"Journal of Sociology and Ethnology","issn_l":"2616-2318","issn":["2616-2318"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Sociology and Ethnology","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.824999988079071},{"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities","score":0.7390999794006348},{"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality","score":0.6025999784469604}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.6499999761581421}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4412376466.pdf","grobid_xml":"https://content.openalex.org/works/W4412376466.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4391375266","https://openalex.org/W2028441298","https://openalex.org/W4250726255","https://openalex.org/W2186473665","https://openalex.org/W1549141472","https://openalex.org/W2350270224","https://openalex.org/W2354620178","https://openalex.org/W600967366","https://openalex.org/W4206046442"],"abstract_inverted_index":{"Despite":[0],"growing":[1],"attention":[2],"to":[3,28,79,100,221,250],"the":[4,7,15,33,47,81],"development":[5],"of":[6,18,32,36,96,111,117,130,136,160],"social":[8,21,41,44,90,106,125,143,176,212],"work":[9],"profession":[10],"in":[11],"China,":[12],"research":[13],"on":[14,238],"emotional":[16,37,48,161,182,200,205,228,244,252],"labor":[17,38,49,162,183,201,229],"Chinese":[19,40,211],"frontline":[20],"workers":[22,45,91,107,126,147,173,192,213],"remains":[23],"limited.":[24],"Our":[25,84,207],"study":[26,208],"aimed":[27],"extend":[29],"our":[30],"understanding":[31],"demographic":[34,82],"differences":[35],"among":[39],"workers.":[42,144],"605":[43],"completed":[46],"scale":[50],"including":[51],"multiple":[52],"dimensions":[53],"online":[54],"(78.90%":[55],"female,":[56],"for":[57],"age":[58],"group:":[59],"under":[60],"25":[61],"=":[62,65,68,73],"29.60%,":[63],"26\u201330":[64],"29.93%,":[66],"31-40":[67],"36.80%,":[69],"and":[70,114,133,141,157,217,226,241,254],"over":[71],"40":[72],"8.44%).":[74],"We":[75],"conduct":[76],"ANOVA":[77],"analysis":[78],"examine":[80],"differences.":[83],"findings":[85],"supported":[86],"that:":[87],"(1)":[88],"female":[89],"reported":[92,108,127,198],"significantly":[93],"higher":[94,115,128,151,158],"levels":[95,110,116,129,135],"surface":[97,112,137,239],"acting":[98,113,119,132,138,225,240],"compared":[99],"their":[101],"male":[102],"counterparts.":[103],"(2)":[104],"Older":[105],"lower":[109,134,204,243],"deep":[118,131,224],"than":[120,139,163,185],"younger":[121],"ones.":[122],"(3)":[123],"Married":[124],"unmarried":[140],"spouse-change":[142],"(4)":[145],"Social":[146,172,191],"with":[148,165,174,214,233],"intermediate":[149],"or":[150,167,196],"professional":[152,218,255],"qualifications":[153],"showed":[154],"longer":[155,181,199],"duration":[156,184,202],"frequency":[159],"those":[164,186,232],"no":[166],"only":[168],"primary-level":[169],"certifications.":[170],"(5)":[171],"a":[175],"work\u2013related":[177],"educational":[178],"background":[179],"demonstrated":[180],"from":[187],"unrelated":[188],"fields.":[189],"(6)":[190],"earning":[193],"4,000":[194],"yuan":[195],"less":[197],"but":[203],"identification.":[206,245],"revealed":[209],"that":[210],"more":[215,223,237],"personal":[216],"resources":[219,235],"tend":[220],"perform":[222],"sustain":[227],"longer,":[230],"while":[231],"fewer":[234],"rely":[236],"show":[242],"Targeted":[246],"support":[247],"is":[248],"needed":[249],"promote":[251],"well-being":[253],"sustainability.":[256]},"counts_by_year":[],"updated_date":"2026-10-01T08:54:57.152042","created_date":"2025-10-10T00:00:00"}