{"id":"https://openalex.org/W4411643290","doi":"https://doi.org/10.4018/979-8-3373-2145-5.ch008","title":"AI-Powered Smart Revenue Management in Hospitality: Integrating Innovation, Ethics, and Practical Strategies","display_name":"AI-Powered Smart Revenue Management in Hospitality: Integrating Innovation, Ethics, and Practical Strategies","publication_year":2025,"publication_date":"2025-06-25","ids":{"openalex":"https://openalex.org/W4411643290","doi":"https://doi.org/10.4018/979-8-3373-2145-5.ch008"},"language":"en","primary_location":{"id":"doi:10.4018/979-8-3373-2145-5.ch008","doi":"https://doi.org/10.4018/979-8-3373-2145-5.ch008","is_oa":false,"landing_page_url":"https://doi.org/10.4018/979-8-3373-2145-5.ch008","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Operations and Enhancing Guest Experience in the Hospitality Industry","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4411643210","display_name":"Smart Operations and Enhancing Guest Experience in the Hospitality Industry"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106399558","display_name":"Chirra Baburao","orcid":"https://orcid.org/0000-0003-4881-3708","observed_orcids":["https://orcid.org/0000-0003-4881-3708"]},"institutions":[{"id":"https://openalex.org/I266678185","display_name":"Gujarat National Law University","ror":"https://ror.org/00q6pka22","country_code":"IN","type":"education","lineage":["https://openalex.org/I266678185"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Chirra Baburao","raw_affiliation_strings":["Gujarat National Law University, India"],"raw_orcid":"https://orcid.org/0000-0003-4881-3708","affiliations":[{"raw_affiliation_string":"Gujarat National Law University, India","institution_ids":["https://openalex.org/I266678185"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007848901","display_name":"Sakha Gangadhara Rama Rao","orcid":"https://orcid.org/0000-0003-3578-8558","observed_orcids":["https://orcid.org/0000-0003-3578-8558"]},"institutions":[{"id":"https://openalex.org/I885392262","display_name":"GITAM University","ror":"https://ror.org/0440p1d37","country_code":"IN","type":"education","lineage":["https://openalex.org/I885392262"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Rama Rao Sakha Gangadhara","raw_affiliation_strings":["GITAM School of Business, GITAM University, India"],"raw_orcid":"https://orcid.org/0000-0003-3578-8558","affiliations":[{"raw_affiliation_string":"GITAM School of Business, GITAM University, India","institution_ids":["https://openalex.org/I885392262"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5106114381","display_name":"Mohammad Badruddoza Talukder","orcid":"https://orcid.org/0009-0008-1662-9221","observed_orcids":["https://orcid.org/0009-0008-1662-9221","https://orcid.org/0000-0001-7788-2732"]},"institutions":[{"id":"https://openalex.org/I4210132231","display_name":"International University of Business Agriculture and Technology","ror":"https://ror.org/02m32cr13","country_code":"BD","type":"education","lineage":["https://openalex.org/I4210132231"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Mohammad Badruddoza Talukder","raw_affiliation_strings":["International University of Business Agriculture and Technology, Dhaka, Bangladesh"],"raw_orcid":"https://orcid.org/0009-0008-1662-9221","affiliations":[{"raw_affiliation_string":"International University of Business Agriculture and Technology, Dhaka, Bangladesh","institution_ids":["https://openalex.org/I4210132231"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006595558","display_name":"Paluri Sheela","orcid":"https://orcid.org/0000-0003-3689-1530","observed_orcids":["https://orcid.org/0000-0003-3689-1530"]},"institutions":[{"id":"https://openalex.org/I885392262","display_name":"GITAM University","ror":"https://ror.org/0440p1d37","country_code":"IN","type":"education","lineage":["https://openalex.org/I885392262"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"P. Sheela","raw_affiliation_strings":["GITAM School of Business, GITAM University, India"],"raw_orcid":"https://orcid.org/0000-0003-3689-1530","affiliations":[{"raw_affiliation_string":"GITAM School of Business, GITAM University, India","institution_ids":["https://openalex.org/I885392262"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5093277228","display_name":"Fatima Zahra Ouariach","orcid":"https://orcid.org/0009-0000-1360-9286","observed_orcids":["https://orcid.org/0009-0000-1360-9286"]},"institutions":[{"id":"https://openalex.org/I240042149","display_name":"Abdelmalek Essa\u00e2di University","ror":"https://ror.org/03c4shz64","country_code":"MA","type":"education","lineage":["https://openalex.org/I240042149"]}],"countries":["MA"],"is_corresponding":false,"raw_author_name":"Fatima Zahra Ouariach","raw_affiliation_strings":["Abdelmalek Essaadi University, Morocco"],"raw_orcid":"https://orcid.org/0009-0000-1360-9286","affiliations":[{"raw_affiliation_string":"Abdelmalek Essaadi University, Morocco","institution_ids":["https://openalex.org/I240042149"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.6601,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.96385217,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"219","last_page":"240"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.8217999935150146,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.8217999935150146,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.1509999930858612,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14260","display_name":"Impact of AI and Big Data on Business and Society","score":0.013899999670684338,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"artificial intelligence","score":0.9549999833106995},{"id":"https://openalex.org/keywords/revenue-management","display_name":"revenue management","score":0.9010000228881836},{"id":"https://openalex.org/keywords/yield-optimization","display_name":"yield optimization","score":0.7680000066757202},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.9850000143051147},{"id":"https://openalex.org/keywords/dynamic-pricing","display_name":"dynamic pricing","score":0.9789999723434448},{"id":"https://openalex.org/keywords/demand-forecasting","display_name":"demand forecasting","score":1.0},{"id":"https://openalex.org/keywords/inventory-management","display_name":"inventory management","score":0.9520000219345093},{"id":"https://openalex.org/keywords/predictive-analytics","display_name":"predictive analytics","score":0.7360000014305115},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.8450000286102295},{"id":"https://openalex.org/keywords/ai-adoption-barriers","display_name":"AI adoption barriers","score":0.7749999761581421},{"id":"https://openalex.org/keywords/ethical-issues","display_name":"ethical considerations","score":0.5879999995231628},{"id":"https://openalex.org/keywords/guest-experience","display_name":"guest experience","score":0.9639999866485596},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"competitive advantage","score":0.8389999866485596}],"concepts":[{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.7449804544448853},{"id":"https://openalex.org/C2781386248","wikidata":"https://www.wikidata.org/wiki/Q11898700","display_name":"Revenue management","level":3,"score":0.5596787929534912},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5219380855560303},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.5009405612945557},{"id":"https://openalex.org/C189705334","wikidata":"https://www.wikidata.org/wiki/Q15816013","display_name":"Hospitality management studies","level":3,"score":0.4398150146007538},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32843247056007385},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.16413575410842896},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.11465537548065186},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.06724750995635986},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/979-8-3373-2145-5.ch008","doi":"https://doi.org/10.4018/979-8-3373-2145-5.ch008","is_oa":false,"landing_page_url":"https://doi.org/10.4018/979-8-3373-2145-5.ch008","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Smart Operations and Enhancing Guest Experience in the Hospitality Industry","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W2061356749","https://openalex.org/W2065426069","https://openalex.org/W2112652826","https://openalex.org/W2119837256","https://openalex.org/W2944475534","https://openalex.org/W2970639160","https://openalex.org/W3000742547","https://openalex.org/W3010231787","https://openalex.org/W3018597304","https://openalex.org/W3021195682","https://openalex.org/W3036356806","https://openalex.org/W3081759597","https://openalex.org/W3097611816","https://openalex.org/W3119006572","https://openalex.org/W3119948857","https://openalex.org/W3143016129","https://openalex.org/W4225412216","https://openalex.org/W4280574146","https://openalex.org/W4283326070","https://openalex.org/W4322490125","https://openalex.org/W4366138930","https://openalex.org/W4378469567","https://openalex.org/W4379208011","https://openalex.org/W4382775898","https://openalex.org/W4396771123","https://openalex.org/W4399733224","https://openalex.org/W4401955591","https://openalex.org/W4401989763","https://openalex.org/W4403012905","https://openalex.org/W4403647203","https://openalex.org/W4403774648","https://openalex.org/W4404162034","https://openalex.org/W4406815986","https://openalex.org/W4408420160"],"related_works":["https://openalex.org/W6949485630","https://openalex.org/W4401989733","https://openalex.org/W7202279881","https://openalex.org/W4283812507","https://openalex.org/W4411643032","https://openalex.org/W4408676248","https://openalex.org/W7163033664","https://openalex.org/W7167495718","https://openalex.org/W7125583308","https://openalex.org/W4410829561"],"abstract_inverted_index":{"This":[0],"chapter":[1,60],"examines":[2],"the":[3,16,59,64,68,82,113],"transformative":[4],"influence":[5],"of":[6,24,54,84],"artificial":[7],"intelligence":[8],"on":[9],"revenue":[10],"management":[11],"and":[12,33,41,51,67,77,97],"yield":[13],"optimization":[14],"within":[15],"hospitality":[17,116],"industry.":[18],"It":[19],"provides":[20],"a":[21,104],"comprehensive":[22],"analysis":[23],"AI-driven":[25],"techniques\u2014including":[26],"advanced":[27],"machine":[28],"learning":[29],"algorithms,":[30],"predictive":[31],"analytics,":[32],"IoT":[34],"integrations\u2014that":[35],"enable":[36],"dynamic":[37],"pricing,":[38],"demand":[39],"forecasting,":[40],"optimized":[42],"inventory":[43],"control.":[44],"Drawing":[45],"upon":[46],"an":[47],"extensive":[48],"bibliometric":[49],"review":[50],"thematic":[52],"synthesis":[53],"literature":[55],"spanning":[56],"several":[57],"decades,":[58],"critically":[61],"addresses":[62],"both":[63],"operational":[65],"benefits":[66],"multifaceted":[69],"challenges,":[70],"such":[71],"as":[72],"technological":[73],"integration,":[74],"organizational":[75],"restructuring,":[76],"ethical":[78],"considerations,":[79],"that":[80,108],"shape":[81],"adoption":[83],"AI":[85],"systems.":[86],"Additionally,":[87],"it":[88],"explores":[89],"innovative":[90],"applications":[91],"designed":[92],"to":[93],"enhance":[94],"guest":[95],"experiences":[96],"secure":[98],"sustainable":[99],"competitive":[100],"advantages,":[101],"while":[102],"delineating":[103],"robust":[105],"strategic":[106],"framework":[107],"underscores":[109],"future":[110],"advancements":[111],"in":[112],"rapidly":[114],"evolving":[115],"sector.":[117]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-12T12:28:57.059296","created_date":"2025-10-10T00:00:00"}