{"id":"https://openalex.org/W4411379727","doi":"https://doi.org/10.56957/jsr.v9i1.318","title":"PENGARUH PELAYANAN AKADEMIK MELALUI PORTAL TERHADAP KEPUASAN MAHASISWA DI INSTITUT ADMINISTRASI DAN KESEHATAN SETIH SETIO","display_name":"PENGARUH PELAYANAN AKADEMIK MELALUI PORTAL TERHADAP KEPUASAN MAHASISWA DI INSTITUT ADMINISTRASI DAN KESEHATAN SETIH SETIO","publication_year":2025,"publication_date":"2025-06-16","ids":{"openalex":"https://openalex.org/W4411379727","doi":"https://doi.org/10.56957/jsr.v9i1.318"},"language":"en","primary_location":{"id":"doi:10.56957/jsr.v9i1.318","doi":"https://doi.org/10.56957/jsr.v9i1.318","is_oa":true,"landing_page_url":"https://doi.org/10.56957/jsr.v9i1.318","pdf_url":"https://jurnal.stiasetihsetio.ac.id/index.php/admngr/article/download/318/338","source":{"id":"https://openalex.org/S4387284432","display_name":"Jurnal Administrasi Sosial dan Humaniora","issn_l":"2656-1328","issn":["2656-1328"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405275479","host_organization_name":"Institut Administrasi dan Kesehatan Setih Setio","host_organization_lineage":["https://openalex.org/I4405275479"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Administrasi Sosial dan Humaniora","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://jurnal.stiasetihsetio.ac.id/index.php/admngr/article/download/318/338","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5118274526","display_name":"Yoga Saputra","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yoga Saputra","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031936635","display_name":"Fajar Ifan Dolly","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405275479","display_name":"Institut Administrasi dan Kesehatan Setih Setio","ror":"https://ror.org/03p8vvy80","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405275479"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Fajar Ifan Dolly","raw_affiliation_strings":["Institut Administrasi dan Kesehatan Setih Setio"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Administrasi dan Kesehatan Setih Setio","institution_ids":["https://openalex.org/I4405275479"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5023077415","display_name":"Darmawanto Darmawanto","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405275479","display_name":"Institut Administrasi dan Kesehatan Setih Setio","ror":"https://ror.org/03p8vvy80","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405275479"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Darmawanto Darmawanto","raw_affiliation_strings":["Institut Administrasi dan Kesehatan Setih Setio"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Administrasi dan Kesehatan Setih Setio","institution_ids":["https://openalex.org/I4405275479"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.13050161,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"9","issue":"1","first_page":"54","last_page":"54"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13929","display_name":"Educational Outcomes and Influences","score":0.34279999136924744,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13929","display_name":"Educational Outcomes and Influences","score":0.34279999136924744,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14103","display_name":"Educational Management and Quality","score":0.2533999979496002,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.2498999983072281,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/academic-services","display_name":"academic services","score":0.7329999804496765},{"id":"https://openalex.org/keywords/student-satisfaction","display_name":"student satisfaction","score":0.9850000143051147},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9810000061988831},{"id":"https://openalex.org/keywords/higher-education","display_name":"higher education","score":0.4309999942779541},{"id":"https://openalex.org/keywords/course-schedule","display_name":"course schedule","score":0.578000009059906},{"id":"https://openalex.org/keywords/campus-information-management","display_name":"campus information management","score":0.4830000102519989}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5046616792678833}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.56957/jsr.v9i1.318","doi":"https://doi.org/10.56957/jsr.v9i1.318","is_oa":true,"landing_page_url":"https://doi.org/10.56957/jsr.v9i1.318","pdf_url":"https://jurnal.stiasetihsetio.ac.id/index.php/admngr/article/download/318/338","source":{"id":"https://openalex.org/S4387284432","display_name":"Jurnal Administrasi Sosial dan Humaniora","issn_l":"2656-1328","issn":["2656-1328"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405275479","host_organization_name":"Institut Administrasi dan Kesehatan Setih Setio","host_organization_lineage":["https://openalex.org/I4405275479"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Administrasi Sosial dan Humaniora","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.56957/jsr.v9i1.318","doi":"https://doi.org/10.56957/jsr.v9i1.318","is_oa":true,"landing_page_url":"https://doi.org/10.56957/jsr.v9i1.318","pdf_url":"https://jurnal.stiasetihsetio.ac.id/index.php/admngr/article/download/318/338","source":{"id":"https://openalex.org/S4387284432","display_name":"Jurnal Administrasi Sosial dan Humaniora","issn_l":"2656-1328","issn":["2656-1328"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405275479","host_organization_name":"Institut Administrasi dan Kesehatan Setih Setio","host_organization_lineage":["https://openalex.org/I4405275479"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Administrasi Sosial dan Humaniora","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.6164000034332275}],"sustainable_development_goals_aurora":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4411379727.pdf","grobid_xml":"https://content.openalex.org/works/W4411379727.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2931662336","https://openalex.org/W4220667126","https://openalex.org/W2077865380","https://openalex.org/W3006817050","https://openalex.org/W4401768695","https://openalex.org/W2765597752","https://openalex.org/W2134894512","https://openalex.org/W2083375246"],"abstract_inverted_index":{"The":[0,61,117,133,140,148,168],"Academic":[1,75],"Portal":[2,79],"of":[3,15,26,58,63,71,74,107,111,114,124,137,165,170,180],"Institut":[4,84,125,189],"Administrasi":[5,85,126,190],"dan":[6,86,127,191],"Kesehatan":[7,87,128,192],"Setih":[8,88,129,193],"Setio":[9,89,130,194],"Muara":[10,90,131,195],"Bungo":[11],"is":[12],"a":[13,24,95,99,177],"form":[14],"service":[16,182],"provided":[17],"by":[18],"the":[19,56,69,72,78,105,112,181],"campus":[20,59],"to":[21,43,47,67,103],"students":[22,123],"as":[23,33],"means":[25],"conveying":[27],"information":[28,41,45],"about":[29],"academic":[30],"activities,":[31],"such":[32],"inputting":[34],"KRS":[35],"(Study":[36],"Plan":[37],"Card),":[38],"class":[39],"schedules,":[40],"related":[42,46],"grades,":[44],"tuition":[48],"payments,":[49],"and":[50,146,163],"many":[51],"other":[52],"functions":[53],"that":[54],"facilitate":[55],"management":[57],"activities.":[60],"purpose":[62],"this":[64,120,171],"study":[65,93,121,172],"was":[66],"determine":[68],"extent":[70],"Influence":[73],"Services":[76],"Through":[77],"on":[80,185],"Student":[81],"Satisfaction":[82],"at":[83,188],"Bungo.":[91,132,196],"This":[92],"used":[94],"quantitative":[96],"method":[97],"with":[98],"descriptive":[100,153],"research":[101],"type":[102],"achieve":[104],"goal":[106],"obtaining":[108],"an":[109],"overview":[110],"level":[113],"student":[115,186],"satisfaction.":[116],"population":[118],"in":[119],"all":[122],"sample":[134],"size":[135],"consistel":[136],"95":[138],"respondents.":[139],"data":[141,149],"collection":[142],"techniques":[143],"used?":[144,152],"observation":[145],"questionnaires.":[147],"analysis":[150],"technique":[151],"statistics,":[154],"instrument":[155],"testing,":[156,159,161],"classical":[157],"assumption":[158],"hypothesis":[160],"t-test,":[162],"coefficient":[164],"determination":[166],"(R2).":[167],"results":[169],"indicate":[173],"dhat":[174],"partially":[175],"there?":[176],"significant":[178],"influence":[179],"quality":[183],"variable":[184],"satisfaction":[187]},"counts_by_year":[],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2025-10-10T00:00:00"}