{"id":"https://openalex.org/W4411208145","doi":"https://doi.org/10.1109/icciaa65327.2025.11013278","title":"Evaluation and Mitigation of the Limitations of Large Language Models in Business Decision-Making","display_name":"Evaluation and Mitigation of the Limitations of Large Language Models in Business Decision-Making","publication_year":2025,"publication_date":"2025-04-28","ids":{"openalex":"https://openalex.org/W4411208145","doi":"https://doi.org/10.1109/icciaa65327.2025.11013278"},"language":"en","primary_location":{"id":"doi:10.1109/icciaa65327.2025.11013278","doi":"https://doi.org/10.1109/icciaa65327.2025.11013278","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icciaa65327.2025.11013278","pdf_url":null,"source":{"id":"https://openalex.org/S7407096881","display_name":"International Conference on Computational Intelligence Approaches and Applications (ICCIAA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 1st International Conference on Computational Intelligence Approaches and Applications (ICCIAA)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029471789","display_name":"Mohammad Ali Al Khaldy","orcid":"https://orcid.org/0009-0009-7502-4668","observed_orcids":["https://orcid.org/0009-0009-7502-4668"]},"institutions":[{"id":"https://openalex.org/I36622005","display_name":"Petra University","ror":"https://ror.org/039d9es10","country_code":"JO","type":"education","lineage":["https://openalex.org/I36622005"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Mohammad Al Khaldy","raw_affiliation_strings":["University of Petra,Department of Business Intelligence and Data Analytics,Amman,Jordan"],"raw_orcid":"https://orcid.org/0009-0009-7502-4668","affiliations":[{"raw_affiliation_string":"University of Petra,Department of Business Intelligence and Data Analytics,Amman,Jordan","institution_ids":["https://openalex.org/I36622005"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086620208","display_name":"Youcef Gheraibia","orcid":"https://orcid.org/0000-0002-0854-5211","observed_orcids":["https://orcid.org/0000-0002-0854-5211"]},"institutions":[{"id":"https://openalex.org/I66943878","display_name":"De Montfort University","ror":"https://ror.org/0312pnr83","country_code":"GB","type":"education","lineage":["https://openalex.org/I66943878"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Youcef Gheraibia","raw_affiliation_strings":["School of Computer Science and Informatics, De Montfort University,Leicester,UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computer Science and Informatics, De Montfort University,Leicester,UK","institution_ids":["https://openalex.org/I66943878"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.7834,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.87311063,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.7534000277519226,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.7534000277519226,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13904","display_name":"Artificial Intelligence Applications","score":0.14319999516010284,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14260","display_name":"Impact of AI and Big Data on Business and Society","score":0.04470000043511391,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/large-language-models","display_name":"large language models","score":1.0},{"id":"https://openalex.org/keywords/managerial-decision-making","display_name":"management decision-making","score":1.0},{"id":"https://openalex.org/keywords/training-data-bias","display_name":"training data bias","score":0.7289999723434448},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"domain knowledge","score":0.7310000061988831},{"id":"https://openalex.org/keywords/explainable-ai","display_name":"explainable AI","score":0.8069999814033508},{"id":"https://openalex.org/keywords/interpretability","display_name":"interpretability","score":0.7910000085830688},{"id":"https://openalex.org/keywords/ai-ethics","display_name":"AI ethics","score":0.7289999723434448},{"id":"https://openalex.org/keywords/moral-norms","display_name":"moral norms","score":0.5849999785423279},{"id":"https://openalex.org/keywords/fine-tuning","display_name":"fine-tuning","score":0.7429999709129333},{"id":"https://openalex.org/keywords/decision-making-reliability","display_name":"decision-making reliability","score":0.3070000112056732}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6959429979324341},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3797285258769989},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3241223692893982},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12885400652885437},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.09460848569869995}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icciaa65327.2025.11013278","doi":"https://doi.org/10.1109/icciaa65327.2025.11013278","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icciaa65327.2025.11013278","pdf_url":null,"source":{"id":"https://openalex.org/S7407096881","display_name":"International Conference on Computational Intelligence Approaches and Applications (ICCIAA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 1st International Conference on Computational Intelligence Approaches and Applications (ICCIAA)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4399795561","https://openalex.org/W4409269247","https://openalex.org/W6968414368","https://openalex.org/W4392383326","https://openalex.org/W4412082273","https://openalex.org/W4402508854","https://openalex.org/W6930531379","https://openalex.org/W7123359474","https://openalex.org/W4410050620","https://openalex.org/W7106674901"],"abstract_inverted_index":{"Large":[0],"Language":[1],"Models":[2],"(LLMs)":[3],"have":[4],"emerged":[5],"as":[6,15],"transformative":[7],"tools":[8],"in":[9,33,71,143],"business":[10,26,54,72,144],"decision-making,":[11],"offering":[12],"capabilities":[13],"such":[14],"automation,":[16],"market":[17],"analysis,":[18],"and":[19,42,51,74,102,126],"customer":[20],"insights.":[21],"However,":[22],"their":[23],"integration":[24],"into":[25],"processes":[27],"presents":[28],"significant":[29],"limitations,":[30,113],"including":[31],"biases":[32],"training":[34,85],"data,":[35],"lack":[36],"of":[37,53,69,120],"domain-specific":[38],"knowledge,":[39],"interpretability":[40],"issues,":[41],"ethical":[43,104],"concerns.":[44],"These":[45],"challenges":[46],"can":[47,115],"affect":[48],"the":[49,66,117,138],"quality":[50],"reliability":[52],"decisions,":[55],"potentially":[56],"leading":[57],"to":[58,77,87,106],"biased":[59],"or":[60],"erroneous":[61],"outcomes.":[62],"This":[63,130],"paper":[64],"evaluates":[65],"key":[67],"limitations":[68],"LLMs":[70,142],"contexts":[73],"explores":[75],"strategies":[76],"mitigate":[78],"these":[79,112],"issues.":[80],"Proposed":[81],"solutions":[82],"include":[83],"diversifying":[84],"data":[86],"reduce":[88],"biases,":[89],"fine-tuning":[90],"models":[91],"with":[92,141],"industry-specific":[93],"expertise,":[94],"implementing":[95],"explainable":[96],"AI":[97],"techniques":[98],"for":[99,136],"better":[100],"transparency,":[101],"establishing":[103],"guidelines":[105],"safeguard":[107],"against":[108],"misuse.":[109],"By":[110],"addressing":[111],"businesses":[114],"harness":[116],"full":[118],"potential":[119],"LLMs,":[121],"ensuring":[122],"more":[123],"effective,":[124],"fair,":[125],"accountable":[127],"decision-making":[128],"processes.":[129],"research":[131],"provides":[132],"a":[133],"comprehensive":[134],"approach":[135],"mitigating":[137],"risks":[139],"associated":[140],"environments.":[145]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2025-10-10T00:00:00"}
