{"id":"https://openalex.org/W4411190858","doi":"https://doi.org/10.48047/7554rb51","title":"The impact of supply chain management strategies on enhancing organisational potential in chinese enterprises: the mediating roles of customer satisfaction and employee engagement","display_name":"The impact of supply chain management strategies on enhancing organisational potential in chinese enterprises: the mediating roles of customer satisfaction and employee engagement","publication_year":2024,"publication_date":"2024-08-12","ids":{"openalex":"https://openalex.org/W4411190858","doi":"https://doi.org/10.48047/7554rb51"},"language":"en","primary_location":{"id":"doi:10.48047/7554rb51","doi":"https://doi.org/10.48047/7554rb51","is_oa":true,"landing_page_url":"https://doi.org/10.48047/7554rb51","pdf_url":"https://cuestionesdefisioterapia.com/index.php/es/article/download/3406/2471","source":{"id":"https://openalex.org/S5406946798","display_name":"Cuestiones de Fisioterapia","issn_l":"1135-8599","issn":["1135-8599","2695-7639"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20","russia-white-list-4"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cuestiones de Fisioterapia","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W4411190858"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://cuestionesdefisioterapia.com/index.php/es/article/download/3406/2471","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103160814","display_name":"Li Chen","orcid":"https://orcid.org/0000-0002-8337-9612","observed_orcids":["https://orcid.org/0000-0002-8337-9612"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Li chen","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5117939127","display_name":"Mrutyunjay sisugoswami","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mrutyunjay sisugoswami","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"53","issue":"03","first_page":"4709","last_page":"4719"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain-strategy","display_name":"supply chain strategy","score":0.8899999856948853},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.8370000123977661},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9810000061988831},{"id":"https://openalex.org/keywords/employee-engagement","display_name":"employee engagement","score":1.0},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.847000002861023},{"id":"https://openalex.org/keywords/demand-forecasting","display_name":"demand forecasting","score":0.9390000104904175},{"id":"https://openalex.org/keywords/supplier-relationship-management","display_name":"supplier relationship management","score":0.9990000128746033},{"id":"https://openalex.org/keywords/logistics-optimization","display_name":"logistics optimization","score":0.9879999756813049},{"id":"https://openalex.org/keywords/chinese-firms","display_name":"Chinese enterprises","score":0.8550000190734863},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.49399998784065247},{"id":"https://openalex.org/keywords/employee-motivation","display_name":"employee motivation","score":0.3140000104904175}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7490653395652771},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.5568380355834961},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5493955612182617},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.526779294013977},{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.4706867039203644},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.42387089133262634},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.39802229404449463},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3953924775123596},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3556319773197174},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.15356352925300598},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.09788113832473755},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.07121753692626953}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.48047/7554rb51","doi":"https://doi.org/10.48047/7554rb51","is_oa":true,"landing_page_url":"https://doi.org/10.48047/7554rb51","pdf_url":"https://cuestionesdefisioterapia.com/index.php/es/article/download/3406/2471","source":{"id":"https://openalex.org/S5406946798","display_name":"Cuestiones de Fisioterapia","issn_l":"1135-8599","issn":["1135-8599","2695-7639"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20","russia-white-list-4"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cuestiones de Fisioterapia","raw_type":"journal-article"},{"id":"pmh:oai:ojs2.162.254.37.152:article/3406","doi":null,"is_oa":true,"landing_page_url":"https://cuestionesdefisioterapia.com/index.php/es/article/view/3406","pdf_url":null,"source":{"id":"https://openalex.org/S5406946798","display_name":"Cuestiones de Fisioterapia","issn_l":"1135-8599","issn":["1135-8599","2695-7639"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20","russia-white-list-4"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"1135-8599","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.48047/7554rb51","doi":"https://doi.org/10.48047/7554rb51","is_oa":true,"landing_page_url":"https://doi.org/10.48047/7554rb51","pdf_url":"https://cuestionesdefisioterapia.com/index.php/es/article/download/3406/2471","source":{"id":"https://openalex.org/S5406946798","display_name":"Cuestiones de Fisioterapia","issn_l":"1135-8599","issn":["1135-8599","2695-7639"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20","russia-white-list-4"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cuestiones de Fisioterapia","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.6452000141143799}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4411190858.pdf","grobid_xml":"https://content.openalex.org/works/W4411190858.grobid-xml"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W3012430929","https://openalex.org/W3093384909","https://openalex.org/W3214787883","https://openalex.org/W3217310859","https://openalex.org/W4205433100","https://openalex.org/W4205862382","https://openalex.org/W4224936548","https://openalex.org/W4284969493","https://openalex.org/W4285299375","https://openalex.org/W4382469092","https://openalex.org/W4390239412","https://openalex.org/W4390947800","https://openalex.org/W4408335319"],"related_works":["https://openalex.org/W4411161560","https://openalex.org/W6893159010","https://openalex.org/W2326641728","https://openalex.org/W1927584144","https://openalex.org/W3046050184","https://openalex.org/W2367102253","https://openalex.org/W7129230558","https://openalex.org/W2606155148","https://openalex.org/W2044797892","https://openalex.org/W2057059188"],"abstract_inverted_index":{"Chinese":[0],"businesses":[1,51],"are":[2,143,172],"using":[3,58,85],"supply":[4,94,123,135,196],"chain":[5,95,136,197],"management":[6,198],"tactics":[7],"to":[8,35,49,81,118,158,186,211,217,230,238],"get":[9],"an":[10,232],"edge":[11],"in":[12,52,182,222],"the":[13,23,36,101,119,138,167,212,218],"market":[14],"and":[15,29,42,73,90,106,129,152,178,200,207,241,248],"reach":[16],"their":[17,146],"maximum":[18],"potential.":[19],"This":[20,97,115],"research":[21,98],"examines":[22],"complex":[24],"relationship":[25,69,102],"between":[26,103],"scm":[27,63,104,171,236],"methodologies":[28],"organisational":[30,78,107],"success,":[31],"paying":[32],"special":[33],"attention":[34],"moderating":[37],"effects":[38,174],"of":[39,47,140,166],"customer":[40,113],"satisfaction":[41],"staff":[43],"engagement.":[44],"A":[45,132],"variety":[46],"medium-":[48],"large-sized":[50],"china's":[53],"various":[54],"sectors":[55],"were":[56],"surveyed":[57],"a":[59,160,190,202],"mixed-methods":[60],"approach.":[61],"Strong":[62],"strategies,":[64],"including":[65],"demand":[66],"forecasting,":[67],"supplier":[68],"management,":[70],"logistics":[71],"optimisation,":[72],"technology":[74],"integration,":[75],"positively":[76],"affect":[77,245],"effectiveness,":[79],"according":[80,210],"both":[82,239],"quantitative":[83],"analysis":[84],"structural":[86],"equation":[87],"modelling":[88],"(sem)":[89],"qualitative":[91],"interviews":[92],"with":[93],"managers.":[96],"found":[99],"that":[100,121,169,204,244],"efficiency":[105],"success":[108],"is":[109,116,137,170],"greatly":[110],"mediated":[111],"by":[112],"satisfaction.":[114],"due":[117],"fact":[120],"simplified":[122],"chains":[124],"enhance":[125],"responsiveness,":[126],"delivery":[127],"speed,":[128],"service":[130],"quality.":[131],"more":[133,155],"effective":[134],"result":[139],"employees":[141,206],"who":[142,148,153,184],"enthusiastic":[144],"about":[145],"work,":[147],"work":[149,229],"together":[150],"effectively,":[151],"feel":[154],"intrinsically":[156],"motivated":[157],"do":[159],"good":[161],"job.":[162],"The":[163],"two":[164],"sides":[165],"coin":[168],"its":[173],"on":[175,189],"company":[176],"culture":[177],"operational":[179],"performance.":[180,246],"Companies":[181],"china":[183],"want":[185],"be":[187],"successful":[188],"global":[191],"scale":[192],"should":[193],"implement":[194],"integrated":[195],"strategies":[199],"create":[201],"workplace":[203],"values":[205],"customers":[208],"equally,":[209],"study's":[213],"conclusions.":[214],"In":[215],"response":[216],"evolving":[219],"business":[220],"environment":[221],"china,":[223],"scholars":[224],"have":[225],"built":[226],"upon":[227],"prior":[228],"develop":[231],"all-encompassing":[233],"model":[234],"connecting":[235],"techniques":[237],"internal":[240],"external":[242],"factors":[243],"Practitioners":[247],"policymakers":[249],"may":[250],"benefit":[251],"from":[252],"this":[253],"data.":[254]},"counts_by_year":[],"updated_date":"2026-11-14T11:04:58.165337","created_date":"2025-10-10T00:00:00"}