{"id":"https://openalex.org/W4410219828","doi":"https://doi.org/10.2139/ssrn.5248931","title":"From Air to Action: How Air Quality Shapes Customer Referrals Through Metaperception","display_name":"From Air to Action: How Air Quality Shapes Customer Referrals Through Metaperception","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4410219828","doi":"https://doi.org/10.2139/ssrn.5248931"},"language":"en","primary_location":{"id":"doi:10.2139/ssrn.5248931","doi":"https://doi.org/10.2139/ssrn.5248931","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.5248931","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"},"volume":null,"type":"preprint","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.2139/ssrn.5248931","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061556614","display_name":"Zongrun Wang","orcid":"https://orcid.org/0000-0002-7036-3435","observed_orcids":["https://orcid.org/0000-0002-7036-3435","https://orcid.org/0000-0002-7633-7991"]},"institutions":[{"id":"https://openalex.org/I139660479","display_name":"Central South University","ror":"https://ror.org/00f1zfq44","country_code":"CN","type":"education","lineage":["https://openalex.org/I139660479"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zongrun Wang","raw_affiliation_strings":["Central South University","Central South University, Changsha, 410083, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Central South University","institution_ids":["https://openalex.org/I139660479"]},{"raw_affiliation_string":"Central South University, Changsha, 410083, China","institution_ids":["https://openalex.org/I139660479"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Yiyun Tan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I139660479","display_name":"Central South University","ror":"https://ror.org/00f1zfq44","country_code":"CN","type":"education","lineage":["https://openalex.org/I139660479"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yiyun Tan","raw_affiliation_strings":["Central South University","Central South University, Changsha, 410083, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Central South University","institution_ids":["https://openalex.org/I139660479"]},{"raw_affiliation_string":"Central South University, Changsha, 410083, China","institution_ids":["https://openalex.org/I139660479"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100600667","display_name":"Xueting Zhang","orcid":"https://orcid.org/0000-0002-0003-0475","observed_orcids":["https://orcid.org/0000-0002-0003-0475"]},"institutions":[{"id":"https://openalex.org/I188935350","display_name":"Anhui University of Finance and Economics","ror":"https://ror.org/0152zzg30","country_code":"CN","type":"education","lineage":["https://openalex.org/I188935350"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Xueting Zhang","raw_affiliation_strings":["Anhui University of Finance and Economics","Anhui University of Finance and Economics, Cao Shan Road No.962, Bengbu, 233030, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Anhui University of Finance and Economics","institution_ids":["https://openalex.org/I188935350"]},{"raw_affiliation_string":"Anhui University of Finance and Economics, Cao Shan Road No.962, Bengbu, 233030, China","institution_ids":["https://openalex.org/I188935350"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Feng Wang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I16609230","display_name":"Hunan University","ror":"https://ror.org/05htk5m33","country_code":"CN","type":"education","lineage":["https://openalex.org/I16609230"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Feng Wang","raw_affiliation_strings":["Hunan University","Hunan University, 2 Lushan South Rd, Changsha, CA 410082, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hunan University","institution_ids":["https://openalex.org/I16609230"]},{"raw_affiliation_string":"Hunan University, 2 Lushan South Rd, Changsha, CA 410082, China","institution_ids":["https://openalex.org/I16609230"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101584591","display_name":"Wei Xie","orcid":"https://orcid.org/0000-0002-7406-9428","observed_orcids":["https://orcid.org/0000-0002-7406-9428"]},"institutions":[{"id":"https://openalex.org/I16609230","display_name":"Hunan University","ror":"https://ror.org/05htk5m33","country_code":"CN","type":"education","lineage":["https://openalex.org/I16609230"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Wei Xie","raw_affiliation_strings":["Hunan University","Hunan University, 2 Lushan South Rd, Changsha, CA 410082, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hunan University","institution_ids":["https://openalex.org/I16609230"]},{"raw_affiliation_string":"Hunan University, 2 Lushan South Rd, Changsha, CA 410082, China","institution_ids":["https://openalex.org/I16609230"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100600667"],"corresponding_institution_ids":["https://openalex.org/I188935350"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.8804000020027161,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.8804000020027161,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.08420000225305557,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.007000000216066837,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-referral-programs","display_name":"customer referral programs","score":0.8939999938011169},{"id":"https://openalex.org/keywords/air-quality","display_name":"air quality","score":0.8090000152587891},{"id":"https://openalex.org/keywords/meta-perception","display_name":"metaperception","score":0.8740000128746033},{"id":"https://openalex.org/keywords/intention-to-recommend","display_name":"recommendation intention","score":0.7720000147819519},{"id":"https://openalex.org/keywords/emotional-framing","display_name":"emotional framing","score":0.8389999866485596},{"id":"https://openalex.org/keywords/environmental-factors","display_name":"environmental factors","score":0.5519999861717224},{"id":"https://openalex.org/keywords/customer-acquisition","display_name":"customer acquisition","score":0.4339999854564667}],"concepts":[{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.6468901634216309},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5583293437957764},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5239420533180237},{"id":"https://openalex.org/C126314574","wikidata":"https://www.wikidata.org/wiki/Q2364111","display_name":"Air quality index","level":2,"score":0.461612343788147},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39082545042037964},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.35833245515823364},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3468562364578247},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33531707525253296},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2093588411808014},{"id":"https://openalex.org/C153294291","wikidata":"https://www.wikidata.org/wiki/Q25261","display_name":"Meteorology","level":1,"score":0.1520898938179016},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.14415496587753296},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.10175430774688721},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.2139/ssrn.5248931","doi":"https://doi.org/10.2139/ssrn.5248931","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.5248931","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"}],"best_oa_location":{"id":"doi:10.2139/ssrn.5248931","doi":"https://doi.org/10.2139/ssrn.5248931","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.5248931","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W1579363129","https://openalex.org/W2027131668","https://openalex.org/W2035397865","https://openalex.org/W2044636434","https://openalex.org/W2106763500","https://openalex.org/W2137607454","https://openalex.org/W2472832931","https://openalex.org/W2591597442","https://openalex.org/W2604702583","https://openalex.org/W2606147812","https://openalex.org/W2769975536","https://openalex.org/W2791620976","https://openalex.org/W2809577938","https://openalex.org/W2890858606","https://openalex.org/W2899001407","https://openalex.org/W2906087692","https://openalex.org/W2908779983","https://openalex.org/W2914890086","https://openalex.org/W2921468125","https://openalex.org/W2942651659","https://openalex.org/W2945400882","https://openalex.org/W2951662066","https://openalex.org/W2952830335","https://openalex.org/W2954956379","https://openalex.org/W3089794748","https://openalex.org/W3094296432","https://openalex.org/W3100521962","https://openalex.org/W3100992521","https://openalex.org/W3110739658","https://openalex.org/W3121315632","https://openalex.org/W3122651776","https://openalex.org/W3123478481","https://openalex.org/W3124053756","https://openalex.org/W3162177122","https://openalex.org/W3200446940","https://openalex.org/W4200368823","https://openalex.org/W4200567575","https://openalex.org/W4220734134","https://openalex.org/W4220758812","https://openalex.org/W4221038403","https://openalex.org/W4313593663","https://openalex.org/W4318070764","https://openalex.org/W4383892478","https://openalex.org/W4385417393","https://openalex.org/W4389288665","https://openalex.org/W4389608551","https://openalex.org/W4396214309"],"related_works":["https://openalex.org/W2891012894","https://openalex.org/W4383892478","https://openalex.org/W4396921781","https://openalex.org/W2912412814","https://openalex.org/W4303700167","https://openalex.org/W2569527590","https://openalex.org/W2801771614","https://openalex.org/W4285726562","https://openalex.org/W2942651659","https://openalex.org/W3124482404"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-11-09T13:22:03.289127","created_date":"2025-05-10T00:00:00"}
