{"id":"https://openalex.org/W4409846253","doi":"https://doi.org/10.31332/munazzam.v4i2.10458","title":"Manajemen Pelayanan Publik Di Kantor Urusan Agama (Kua) Kota Kendari","display_name":"Manajemen Pelayanan Publik Di Kantor Urusan Agama (Kua) Kota Kendari","publication_year":2024,"publication_date":"2024-11-26","ids":{"openalex":"https://openalex.org/W4409846253","doi":"https://doi.org/10.31332/munazzam.v4i2.10458"},"language":"id","primary_location":{"id":"doi:10.31332/munazzam.v4i2.10458","doi":"https://doi.org/10.31332/munazzam.v4i2.10458","is_oa":true,"landing_page_url":"https://doi.org/10.31332/munazzam.v4i2.10458","pdf_url":"https://ejournal.iainkendari.ac.id/index.php/Al-Munazzam/article/download/10458/2822","source":{"id":"https://openalex.org/S4387292403","display_name":"Al-Munazzam Jurnal Pemikiran dan Penelitian Manajemen Dakwah","issn_l":"3024-9597","issn":["3024-9597"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315245","host_organization_name":"Institut Agama Islam Negeri Kendari","host_organization_lineage":["https://openalex.org/P4310315245"],"host_organization_lineage_names":["Institut Agama Islam Negeri Kendari"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Al-Munazzam : Jurnal Pemikiran dan Penelitian Manajemen Dakwah","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ejournal.iainkendari.ac.id/index.php/Al-Munazzam/article/download/10458/2822","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5117337634","display_name":"Cika Sukamawati","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Cika Sukamawati","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5011877470","display_name":"Asliah Zainal","orcid":"https://orcid.org/0000-0003-1864-9599","observed_orcids":["https://orcid.org/0000-0003-1864-9599","https://orcid.org/0000-0003-3547-8509"]},"institutions":[{"id":"https://openalex.org/I4391768170","display_name":"Institut Agama Islam Negeri Kendari","ror":"https://ror.org/05dq6kg38","country_code":"ID","type":"education","lineage":["https://openalex.org/I4391768170"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Asliah Zainal","raw_affiliation_strings":["Fakultas Ushuluddin Adab dan Dakwah , IAIN Kendari "],"raw_orcid":"https://orcid.org/0000-0003-1864-9599","affiliations":[{"raw_affiliation_string":"Fakultas Ushuluddin Adab dan Dakwah , IAIN Kendari ","institution_ids":["https://openalex.org/I4391768170"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.37220539,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"4","issue":"2","first_page":"45","last_page":"45"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-service-management","display_name":"public service management","score":0.9990000128746033},{"id":"https://openalex.org/keywords/religious-affairs-office","display_name":"religious affairs office","score":0.7749999761581421},{"id":"https://openalex.org/keywords/kua","display_name":"KUA","score":0.6230000257492065},{"id":"https://openalex.org/keywords/kendari","display_name":"Kendari","score":0.7940000295639038},{"id":"https://openalex.org/keywords/division-of-labor","display_name":"division of labor","score":0.5230000019073486},{"id":"https://openalex.org/keywords/communication","display_name":"communication","score":0.4779999852180481},{"id":"https://openalex.org/keywords/facilities-and-infrastructure","display_name":"facilities and infrastructure","score":0.8420000076293945},{"id":"https://openalex.org/keywords/service-efficiency","display_name":"service efficiency","score":0.6669999957084656},{"id":"https://openalex.org/keywords/human-resource-capacity","display_name":"human resource capacity","score":0.7250000238418579},{"id":"https://openalex.org/keywords/community-awareness","display_name":"community awareness","score":0.7919999957084656}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.36046093702316284}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.31332/munazzam.v4i2.10458","doi":"https://doi.org/10.31332/munazzam.v4i2.10458","is_oa":true,"landing_page_url":"https://doi.org/10.31332/munazzam.v4i2.10458","pdf_url":"https://ejournal.iainkendari.ac.id/index.php/Al-Munazzam/article/download/10458/2822","source":{"id":"https://openalex.org/S4387292403","display_name":"Al-Munazzam Jurnal Pemikiran dan Penelitian Manajemen Dakwah","issn_l":"3024-9597","issn":["3024-9597"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315245","host_organization_name":"Institut Agama Islam Negeri Kendari","host_organization_lineage":["https://openalex.org/P4310315245"],"host_organization_lineage_names":["Institut Agama Islam Negeri Kendari"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Al-Munazzam : Jurnal Pemikiran dan Penelitian Manajemen Dakwah","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.31332/munazzam.v4i2.10458","doi":"https://doi.org/10.31332/munazzam.v4i2.10458","is_oa":true,"landing_page_url":"https://doi.org/10.31332/munazzam.v4i2.10458","pdf_url":"https://ejournal.iainkendari.ac.id/index.php/Al-Munazzam/article/download/10458/2822","source":{"id":"https://openalex.org/S4387292403","display_name":"Al-Munazzam Jurnal Pemikiran dan Penelitian Manajemen Dakwah","issn_l":"3024-9597","issn":["3024-9597"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315245","host_organization_name":"Institut Agama Islam Negeri Kendari","host_organization_lineage":["https://openalex.org/P4310315245"],"host_organization_lineage_names":["Institut Agama Islam Negeri Kendari"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Al-Munazzam : Jurnal Pemikiran dan Penelitian Manajemen Dakwah","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.47620001435279846,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4409846253.pdf","grobid_xml":"https://content.openalex.org/works/W4409846253.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7128481677","https://openalex.org/W6992203898","https://openalex.org/W7042695870","https://openalex.org/W6991830788","https://openalex.org/W3000693849","https://openalex.org/W7213352063","https://openalex.org/W2788003140","https://openalex.org/W7001416272","https://openalex.org/W7220200056","https://openalex.org/W4362471118"],"abstract_inverted_index":{"Penelitian":[0],"ini":[1,31],"membahas":[2],"tentang":[3],"bagaimana":[4],"Manajemen":[5],"Pelayanan":[6],"Publik":[7],"di":[8,37,97],"Kantor":[9,38],"Urusan":[10,39],"Agama":[11,40],"(KUA)":[12],"Kecamatan":[13,41,99],"Wua-wua.":[14,100],"Jenis":[15],"penelitian":[16,30],"menggunakan":[17],"metode":[18,109],"kualitatif":[19],"deskriptif.":[20],"Teknik":[21],"pengumpulan":[22],"datanya":[23],"adalah":[24],"observasi,":[25],"wawancara,":[26],"dan":[27,55,73,89,115],"dokumentasi.":[28],"Hasil":[29],"menggambarkan":[32],"bahwa":[33],"manajemen":[34,46],"pelayanan":[35,50,80,86,105],"publik":[36],"Wua-wua":[42],"sudah":[43],"cukup":[44],"baik,":[45,63,66],"yang":[47,59,62,65,68,75,87,94,106,120],"diterapkan":[48],"dalam":[49],"yaitu":[51],"perencanaan,":[52],"pengorganisasian,":[53],"pelaksanaan,":[54],"pengawasan.":[56],"Pembagian":[57],"kerja":[58],"jelas,":[60],"koordinasi":[61],"komunikasi":[64],"lokasi":[67],"strategis,":[69],"Menyediakan":[70],"fasilitas":[71],"sarana":[72],"prasarana":[74],"lengkap":[76],"sebagai":[77],"penunjang":[78],"proses":[79],"sehingga":[81],"para":[82],"staf":[83],"dapat":[84],"memberikan":[85],"prima":[88],"sesuai":[90],"standar":[91],"terhadap":[92],"masyarakat":[93],"akan":[95],"berurusan":[96],"KUA":[98],"Sedangkan":[101],"Faktor":[102],"penghambat":[103],"waktu":[104],"tidak":[107],"efisien,":[108],"pelaksanaan":[110],"kerja,":[111],"kurangnya":[112],"kesadaran":[113],"masyarakat,":[114],"kemampuan":[116],"Sumber":[117],"daya":[118],"manusia":[119],"mereka":[121],"miliki":[122],"belum":[123],"maksimal":[124]},"counts_by_year":[],"updated_date":"2026-10-27T15:51:10.671819","created_date":"2025-04-27T00:00:00"}
