{"id":"https://openalex.org/W4409440464","doi":"https://doi.org/10.30762/welfare.v2i4.1756","title":"Penguatan Citra, Tata Ruang, Produk, dan Pelayanan Arda Koffie Dalam Upaya Peningkatan Jumlah Pelanggan","display_name":"Penguatan Citra, Tata Ruang, Produk, dan Pelayanan Arda Koffie Dalam Upaya Peningkatan Jumlah Pelanggan","publication_year":2024,"publication_date":"2024-12-31","ids":{"openalex":"https://openalex.org/W4409440464","doi":"https://doi.org/10.30762/welfare.v2i4.1756"},"language":"en","primary_location":{"id":"doi:10.30762/welfare.v2i4.1756","doi":"https://doi.org/10.30762/welfare.v2i4.1756","is_oa":true,"landing_page_url":"https://doi.org/10.30762/welfare.v2i4.1756","pdf_url":"https://jurnalfebi.iainkediri.ac.id/index.php/Welfare/article/download/1756/669","source":{"id":"https://openalex.org/S5407041158","display_name":"Welfare Jurnal Pengabdian Masyarakat","issn_l":"2986-5824","issn":["2986-5824"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315048","host_organization_name":"State College of Islamic Studies (STAIN) Kediri","host_organization_lineage":["https://openalex.org/P4310315048"],"host_organization_lineage_names":["State College of Islamic Studies (STAIN) Kediri"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Welfare : Jurnal Pengabdian Masyarakat","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jurnalfebi.iainkediri.ac.id/index.php/Welfare/article/download/1756/669","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5117147943","display_name":"Ana Duwi Rahayu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ana Duwi Rahayu","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5117147944","display_name":"Eno Maulana","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Eno Maulana","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5117147945","display_name":"Nefi Hidayana","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Nefi Hidayana","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032633581","display_name":"Siti Mufidatul Azizah","orcid":"https://orcid.org/0000-0002-5901-1826","observed_orcids":["https://orcid.org/0000-0002-5901-1826"]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Siti Mufidatul Azizah","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5117147946","display_name":"Linda Rahmawati","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Linda Rahmawati","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5117147947","display_name":"Dyan Rahmawati","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dyan Rahmawati","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5117147948","display_name":"Charista Tanta Putri lis Afifah","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Charista Tanta Putri lis Afifah","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5117147949","display_name":"Nur Avifah","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274112","display_name":"UIN Syekh Wasil Kediri","ror":"https://ror.org/013c8yw27","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274112"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Nur Avifah","raw_affiliation_strings":["IAIN Kediri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IAIN Kediri","institution_ids":["https://openalex.org/I4405274112"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4405274112"],"apc_list":null,"apc_paid":null,"fwci":0.4718,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.80765818,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"2","issue":"4","first_page":"779","last_page":"784"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.5605000257492065,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.5605000257492065,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.3522999882698059,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.025699999183416367,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/brand-image","display_name":"brand image","score":0.6819999814033508},{"id":"https://openalex.org/keywords/coffee-shop","display_name":"coffee shop","score":0.5080000162124634},{"id":"https://openalex.org/keywords/product-quality","display_name":"product quality","score":0.7350000143051147},{"id":"https://openalex.org/keywords/customer-service","display_name":"customer service","score":0.8360000252723694},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.925000011920929},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.9940000176429749},{"id":"https://openalex.org/keywords/customer-acquisition","display_name":"customer acquisition","score":0.7400000095367432},{"id":"https://openalex.org/keywords/customer-experience","display_name":"customer experience","score":0.4729999899864197}],"concepts":[{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.2969115972518921}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.30762/welfare.v2i4.1756","doi":"https://doi.org/10.30762/welfare.v2i4.1756","is_oa":true,"landing_page_url":"https://doi.org/10.30762/welfare.v2i4.1756","pdf_url":"https://jurnalfebi.iainkediri.ac.id/index.php/Welfare/article/download/1756/669","source":{"id":"https://openalex.org/S5407041158","display_name":"Welfare Jurnal Pengabdian Masyarakat","issn_l":"2986-5824","issn":["2986-5824"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315048","host_organization_name":"State College of Islamic Studies (STAIN) Kediri","host_organization_lineage":["https://openalex.org/P4310315048"],"host_organization_lineage_names":["State College of Islamic Studies (STAIN) Kediri"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Welfare : Jurnal Pengabdian Masyarakat","raw_type":"journal-article"},{"id":"pmh:oai:jurnalfebi.uinkediri.ac.id:article/1756","doi":null,"is_oa":true,"landing_page_url":"https://jurnalfebi.uinkediri.ac.id/index.php/Welfare/article/view/1756","pdf_url":"https://jurnalfebi.uinkediri.ac.id/index.php/Welfare/article/download/1756/669","source":{"id":"https://openalex.org/S5407041158","display_name":"Welfare Jurnal Pengabdian Masyarakat","issn_l":"2986-5824","issn":["2986-5824"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315048","host_organization_name":"State College of Islamic Studies (STAIN) Kediri","host_organization_lineage":["https://openalex.org/P4310315048"],"host_organization_lineage_names":["State College of Islamic Studies (STAIN) Kediri"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.30762/welfare.v2i4","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.30762/welfare.v2i4.1756","doi":"https://doi.org/10.30762/welfare.v2i4.1756","is_oa":true,"landing_page_url":"https://doi.org/10.30762/welfare.v2i4.1756","pdf_url":"https://jurnalfebi.iainkediri.ac.id/index.php/Welfare/article/download/1756/669","source":{"id":"https://openalex.org/S5407041158","display_name":"Welfare Jurnal Pengabdian Masyarakat","issn_l":"2986-5824","issn":["2986-5824"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315048","host_organization_name":"State College of Islamic Studies (STAIN) Kediri","host_organization_lineage":["https://openalex.org/P4310315048"],"host_organization_lineage_names":["State College of Islamic Studies (STAIN) Kediri"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Welfare : Jurnal Pengabdian Masyarakat","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4409440464.pdf","grobid_xml":"https://content.openalex.org/works/W4409440464.grobid-xml"},"referenced_works_count":3,"referenced_works":["https://openalex.org/W3204729648","https://openalex.org/W4409440094","https://openalex.org/W4409440726"],"related_works":[],"abstract_inverted_index":{"This":[0,8],"article":[1,9],"discusses":[2],"community":[3],"service":[4,114],"through":[5],"internship":[6],"programs.":[7],"applies":[10],"a":[11,44,49,95],"strategy":[12],"that":[13,84,147],"focuses":[14],"on":[15,117],"strengthening":[16,39],"image,":[17,47],"layout,":[18,54],"products":[19,60],"and":[20,52,55,61,77,98,105,121,140,157],"services.":[21,62],"Facing":[22],"increasingly":[23],"tight":[24],"competition":[25],"in":[26,163],"the":[27,34,57,70,148,155,164],"cafe":[28],"industry,":[29],"Arda":[30,127,160],"Koffie":[31,128],"is":[32,110,115,129,145],"increasing":[33,118],"number":[35],"of":[36,59,69,150,159],"customers":[37],"by":[38,42],"its":[40],"position":[41],"building":[43],"strong":[45],"brand":[46,71],"creating":[48],"more":[50,96,136],"attractive":[51],"comfortable":[53],"improving":[56,102],"quality":[58,109],"The":[63,87],"approach":[64],"implemented":[65],"involves":[66],"in-depth":[67],"analysis":[68],"image":[72],"to":[73,93,131,134],"understand":[74],"customer":[75,103,119,142],"perceptions":[76],"expectations,":[78],"as":[79,81],"well":[80],"identify":[82],"aspects":[83],"need":[85],"improvement.":[86],"spatial":[88],"redesign":[89],"was":[90],"carried":[91,111],"out":[92,112],"create":[94],"aesthetic":[97],"functional":[99],"atmosphere,":[100],"thereby":[101],"comfort":[104],"experience.":[106],"Improving":[107],"product":[108],"optimizing":[113],"focused":[116],"interaction":[120],"satisfaction.":[122],"By":[123],"implementing":[124],"this":[125,151],"strategy,":[126],"expected":[130],"be":[132],"able":[133],"attract":[135],"customers,":[137],"increase":[138],"satisfaction":[139],"strengthen":[141],"loyalty.":[143],"It":[144],"hoped":[146],"success":[149],"program":[152],"will":[153],"support":[154],"sustainability":[156],"growth":[158],"Koffie's":[161],"business":[162],"future.":[165]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-10-07T09:51:55.459714","created_date":"2025-10-10T00:00:00"}