{"id":"https://openalex.org/W4409418201","doi":"https://doi.org/10.33096/jmb.v11i2.959","title":"Analysis of User Satisfaction with the KAI Access Application Using the Technology Acceptance Model (TAM)","display_name":"Analysis of User Satisfaction with the KAI Access Application Using the Technology Acceptance Model (TAM)","publication_year":2024,"publication_date":"2024-11-13","ids":{"openalex":"https://openalex.org/W4409418201","doi":"https://doi.org/10.33096/jmb.v11i2.959"},"language":"en","primary_location":{"id":"doi:10.33096/jmb.v11i2.959","doi":"https://doi.org/10.33096/jmb.v11i2.959","is_oa":true,"landing_page_url":"https://doi.org/10.33096/jmb.v11i2.959","pdf_url":"https://jurnal.fe.umi.ac.id/index.php/JMB/article/download/959/642","source":{"id":"https://openalex.org/S4210240326","display_name":"JURNAL MANAJEMEN BISNIS","issn_l":"2088-7086","issn":["2088-7086","2621-1971"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404663238","host_organization_name":"Indonesian Muslim University of Makassar","host_organization_lineage":["https://openalex.org/P4404663238"],"host_organization_lineage_names":["Indonesian Muslim University of Makassar"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Manajemen Bisnis","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jurnal.fe.umi.ac.id/index.php/JMB/article/download/959/642","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5117137155","display_name":"Farach Nur Fachri Lubis","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210137904","display_name":"Universitas Islam Negeri Sumatera Utara","ror":"https://ror.org/03z1wm043","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210137904"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Farach Nur Fachri Lubis","raw_affiliation_strings":["Universitas Islam Negeri Sumatera Utara, Medan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Islam Negeri Sumatera Utara, Medan","institution_ids":["https://openalex.org/I4210137904"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033089417","display_name":"Muhammad Irwan Padli Nasution","orcid":"https://orcid.org/0000-0001-9597-1210","observed_orcids":["https://orcid.org/0000-0001-9597-1210"]},"institutions":[{"id":"https://openalex.org/I4210137904","display_name":"Universitas Islam Negeri Sumatera Utara","ror":"https://ror.org/03z1wm043","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210137904"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Muhammad Irwan Padli Nasution","raw_affiliation_strings":["Universitas Islam Negeri Sumatera Utara, Medan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Islam Negeri Sumatera Utara, Medan","institution_ids":["https://openalex.org/I4210137904"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101857599","display_name":"Nurbaiti Nurbaiti","orcid":"https://orcid.org/0000-0002-7594-161X","observed_orcids":["https://orcid.org/0000-0002-7594-161X"]},"institutions":[{"id":"https://openalex.org/I4210137904","display_name":"Universitas Islam Negeri Sumatera Utara","ror":"https://ror.org/03z1wm043","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210137904"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Nurbaiti","raw_affiliation_strings":["Universitas Islam Negeri Sumatera Utara, Medan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Islam Negeri Sumatera Utara, Medan","institution_ids":["https://openalex.org/I4210137904"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210137904"],"apc_list":null,"apc_paid":null,"fwci":0.3858,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.78326148,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":96},"biblio":{"volume":"11","issue":"2","first_page":"1951","last_page":"1961"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.9179999828338623},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.8820000290870667},{"id":"https://openalex.org/keywords/ease-of-use","display_name":"ease of use","score":0.8410000205039978},{"id":"https://openalex.org/keywords/continuance-intention","display_name":"continuance intention","score":0.800000011920929},{"id":"https://openalex.org/keywords/indonesian-state-railways","display_name":"Indonesian State Railways","score":0.656000018119812}],"concepts":[{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.8064303398132324},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48009541630744934},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.43667998909950256},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3585914373397827},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.27177345752716064},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.25071585178375244}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.33096/jmb.v11i2.959","doi":"https://doi.org/10.33096/jmb.v11i2.959","is_oa":true,"landing_page_url":"https://doi.org/10.33096/jmb.v11i2.959","pdf_url":"https://jurnal.fe.umi.ac.id/index.php/JMB/article/download/959/642","source":{"id":"https://openalex.org/S4210240326","display_name":"JURNAL MANAJEMEN BISNIS","issn_l":"2088-7086","issn":["2088-7086","2621-1971"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404663238","host_organization_name":"Indonesian Muslim University of Makassar","host_organization_lineage":["https://openalex.org/P4404663238"],"host_organization_lineage_names":["Indonesian Muslim University of Makassar"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Manajemen Bisnis","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.33096/jmb.v11i2.959","doi":"https://doi.org/10.33096/jmb.v11i2.959","is_oa":true,"landing_page_url":"https://doi.org/10.33096/jmb.v11i2.959","pdf_url":"https://jurnal.fe.umi.ac.id/index.php/JMB/article/download/959/642","source":{"id":"https://openalex.org/S4210240326","display_name":"JURNAL MANAJEMEN BISNIS","issn_l":"2088-7086","issn":["2088-7086","2621-1971"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404663238","host_organization_name":"Indonesian Muslim University of Makassar","host_organization_lineage":["https://openalex.org/P4404663238"],"host_organization_lineage_names":["Indonesian Muslim University of Makassar"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Manajemen Bisnis","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"sustainable_development_goals_aurora":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4409418201.pdf","grobid_xml":"https://content.openalex.org/works/W4409418201.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"The":[0,24,53,107],"aim":[1],"of":[2,109],"this":[3,110],"research":[4,54,94,111],"is":[5,66,112],"to":[6,33,68,76,90,95,113,128],"examine":[7],"the":[8,15,36,48,61,81,88,103,115,124],"variables":[9],"that":[10,57],"influence":[11],"user":[12,58,93,133],"satisfaction":[13,59],"with":[14,60],"KAI":[16,37,85,104],"Access":[17,38,105],"application":[18,39,62],"at":[19],"PT":[20,84],"Kereta":[21],"Api":[22],"Indonesia.":[23],"data":[25],"collection":[26],"method":[27],"used":[28],"an":[29],"online":[30],"questionnaire":[31],"distributed":[32],"individuals":[34],"using":[35,47,78,102,120],"in":[40,71,80,123],"Binjai":[41],"City.":[42],"Data":[43],"analysis":[44],"was":[45],"conducted":[46],"Technology":[49],"Acceptance":[50],"Model":[51],"(TAM).":[52],"findings":[55],"indicate":[56],"increases":[63],"because":[64],"it":[65,79],"easy":[67],"use,":[69],"which":[70],"turn":[72],"boosts":[73],"users'":[74],"intention":[75],"continue":[77],"future.":[82],"Additionally,":[83],"(PERSERO)":[86],"has":[87],"capability":[89],"conduct":[91],"ongoing":[92],"address":[96],"any":[97],"issues":[98],"users":[99,117],"encounter":[100],"while":[101],"application.":[106],"purpose":[108],"identify":[114],"challenges":[116],"face":[118],"when":[119],"digital":[121],"applications":[122],"transportation":[125],"industry":[126],"and":[127],"provide":[129],"guidelines":[130],"for":[131],"improving":[132],"satisfaction.":[134]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-10-06T10:28:23.643775","created_date":"2025-10-10T00:00:00"}
