{"id":"https://openalex.org/W4408312969","doi":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","title":"SDG 8 - Corporate Social Responsibility and Financial Services: Between Decent Work and Consumer Expectations in Times of COVID-19","display_name":"SDG 8 - Corporate Social Responsibility and Financial Services: Between Decent Work and Consumer Expectations in Times of COVID-19","publication_year":2025,"publication_date":"2025-03-10","ids":{"openalex":"https://openalex.org/W4408312969","doi":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379"},"language":"en","primary_location":{"id":"doi:10.47172/2965-730x.sdgsreview.v5.n03.pe05379","doi":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","is_oa":true,"landing_page_url":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","pdf_url":null,"source":{"id":"https://openalex.org/S4390648382","display_name":"Journal of Lifestyle and SDGs Review","issn_l":"2965-730X","issn":["2965-730X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["erih-plus","jufo-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Lifestyle and SDGs Review","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014017732","display_name":"Pedro El\u00edas Severino-Gonz\u00e1lez","orcid":"https://orcid.org/0000-0003-4784-9151","observed_orcids":["https://orcid.org/0000-0003-4784-9151"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Pedro Severino-Gonz\u00e1lez","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116581619","display_name":"Katherine Valenzuela-Rojas","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Katherine Valenzuela-Rojas","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116581620","display_name":"Claudia Mu\u00f1oz-Ortiz","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Claudia Mu\u00f1oz-Ortiz","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076246732","display_name":"Jairo Dote-Pardo","orcid":"https://orcid.org/0000-0001-9609-0407","observed_orcids":["https://orcid.org/0000-0001-9609-0407"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jairo Dote-Pardo","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114315829","display_name":"Walter Calder\u00f3n-Morales","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Walter Calder\u00f3n-Morales","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116581621","display_name":"Tomy Villanueva-Arequipe\u00f1o","orcid":"https://orcid.org/0000-0002-9341-5226","observed_orcids":["https://orcid.org/0000-0002-9341-5226"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tomy Villanueva-Arequipe\u00f1o","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015165042","display_name":"Sonia Antezana-Alzamora","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sonia Antezana-Alzamora","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5114900439","display_name":"Guipsy Rebolledo-Aburto","orcid":"https://orcid.org/0009-0008-8113-5308","observed_orcids":["https://orcid.org/0009-0008-8113-5308"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Guipsy Rebolledo-Aburto","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"5","issue":"3","first_page":"e05379","last_page":"e05379"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13603","display_name":"Corporate Social Responsibility and Sustainability","score":0.6352999806404114,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13603","display_name":"Corporate Social Responsibility and Sustainability","score":0.6352999806404114,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10115","display_name":"Corporate Social Responsibility Reporting","score":0.35350000858306885,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13464","display_name":"University Extension and Social Responsibility","score":0.0019000000320374966,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/corporate-social-responsibility","display_name":"corporate social responsibility","score":0.9879999756813049},{"id":"https://openalex.org/keywords/financial-services-consumers","display_name":"financial services consumers","score":0.7990000247955322},{"id":"https://openalex.org/keywords/sdg-8","display_name":"SDG 8","score":0.8370000123977661},{"id":"https://openalex.org/keywords/decent-work","display_name":"decent work","score":0.9929999709129333},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9509999752044678},{"id":"https://openalex.org/keywords/customer-expectations","display_name":"customer expectations","score":0.9570000171661377},{"id":"https://openalex.org/keywords/csr-strategy","display_name":"CSR strategy","score":0.6240000128746033},{"id":"https://openalex.org/keywords/stakeholder-expectations","display_name":"stakeholder expectations","score":0.7179999947547913}],"concepts":[{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.7272038459777832},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6618415117263794},{"id":"https://openalex.org/C141261163","wikidata":"https://www.wikidata.org/wiki/Q218600","display_name":"Corporate social responsibility","level":2,"score":0.6060677170753479},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.558906614780426},{"id":"https://openalex.org/C147598955","wikidata":"https://www.wikidata.org/wiki/Q3427818","display_name":"Social responsibility","level":2,"score":0.5034682154655457},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.4335663914680481},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.41302645206451416},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33723700046539307},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.255267858505249},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10119137167930603},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.06803062558174133},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0670483410358429},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.05980736017227173},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.47172/2965-730x.sdgsreview.v5.n03.pe05379","doi":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","is_oa":true,"landing_page_url":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","pdf_url":null,"source":{"id":"https://openalex.org/S4390648382","display_name":"Journal of Lifestyle and SDGs Review","issn_l":"2965-730X","issn":["2965-730X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["erih-plus","jufo-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Lifestyle and SDGs Review","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.47172/2965-730x.sdgsreview.v5.n03.pe05379","doi":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","is_oa":true,"landing_page_url":"https://doi.org/10.47172/2965-730x.sdgsreview.v5.n03.pe05379","pdf_url":null,"source":{"id":"https://openalex.org/S4390648382","display_name":"Journal of Lifestyle and SDGs Review","issn_l":"2965-730X","issn":["2965-730X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["erih-plus","jufo-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Lifestyle and SDGs Review","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.48510000109672546}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W2148351703","https://openalex.org/W2472596352","https://openalex.org/W2962837429","https://openalex.org/W3000313637","https://openalex.org/W3012453818","https://openalex.org/W3091744871","https://openalex.org/W3094158955","https://openalex.org/W3155363148","https://openalex.org/W3169384146","https://openalex.org/W3169526215","https://openalex.org/W3182083374","https://openalex.org/W3187541915","https://openalex.org/W3207312193","https://openalex.org/W4224290606","https://openalex.org/W4226453411","https://openalex.org/W4294958304","https://openalex.org/W4309373880","https://openalex.org/W4360998963","https://openalex.org/W4365451290","https://openalex.org/W4378174954","https://openalex.org/W4381572378","https://openalex.org/W4386975771","https://openalex.org/W4389686452","https://openalex.org/W4391155303","https://openalex.org/W4392088332","https://openalex.org/W4393143164","https://openalex.org/W4396985795","https://openalex.org/W4406429434","https://openalex.org/W4407669154"],"related_works":["https://openalex.org/W6973784463","https://openalex.org/W3216531940","https://openalex.org/W4292572172","https://openalex.org/W3181044690","https://openalex.org/W3121712787","https://openalex.org/W4386010857","https://openalex.org/W4281718327","https://openalex.org/W4408678976","https://openalex.org/W3112264329","https://openalex.org/W4388645666"],"abstract_inverted_index":{"Objective:":[0],"This":[1,27],"research":[2,28,91],"seeks":[3],"to":[4,85,111,202,207],"analyze":[5],"the":[6,23,86,90,101,121,137,156,159,161,174,180,209,216,230,243],"expectations":[7],"regarding":[8],"corporate":[9],"social":[10,217],"responsibility":[11],"(CSR)":[12],"of":[13,15,22,44,52,54,70,89,104,123,139,158,170,176,211,213,219,245],"consumers":[14,43,53,126],"financial":[16,45,55,124,231],"services":[17,56,125,232],"in":[18,20,57,118,150,155,191,221],"Chile":[19],"times":[21],"Covid-19":[24,183],"pandemic.":[25],"Method:":[26],"applies":[29],"an":[30,105],"exploratory":[31,60],"study":[32],"design.":[33],"Data":[34],"is":[35,49,64],"collected":[36],"through":[37],"a":[38,151],"quantitative":[39],"measurement":[40],"scale":[41],"from":[42],"services.":[46],"The":[47,96,188],"sample":[48,149],"made":[50],"up":[51,229],"Chile.":[58],"An":[59],"factor":[61],"analysis":[62],"(EFA)":[63],"applied,":[65],"then":[66],"descriptive":[67],"statistics,":[68],"measures":[69],"central":[71],"tendency":[72],"and":[73,94,132,146,179,190,197,215],"internal":[74],"consistency":[75],"coefficients":[76],"are":[77,82,240],"determined.":[78],"Then,":[79],"statistical":[80],"differences":[81],"examined":[83],"according":[84],"sociodemographic":[87],"characteristics":[88,162],"subjects.":[92],"Results":[93],"Discussion:":[95],"challenges":[97,175,181],"brought":[98,185],"about":[99],"by":[100],"new":[102],"demands":[103],"increasingly":[106],"complex":[107],"society":[108],"motivate":[109],"organizations":[110,226],"develop":[112],"CSR":[113,128,140,237],"strategies.":[114],"In":[115,134,223],"this":[116,119,135,143,148,224],"sense,":[117,136,225],"research,":[120],"opinions":[122],"make":[127,228],"strategies":[129],"generic,":[130],"broad":[131],"transversal.":[133],"implementation":[138],"actions":[141,166,238],"for":[142,147],"particular":[144,192],"sector":[145,234],"concrete":[152],"way":[153],"leaves":[154],"hands":[157],"decision-maker":[160],"that":[163,182,227,239],"socially":[164],"responsible":[165],"should":[167,172],"have.":[168],"All":[169],"which":[171],"include":[173],"decent":[177],"work":[178],"has":[184],"about.":[186],"Conclusions:":[187],"SDGs":[189],"SDG":[193],"8":[194],"have":[195],"theoretical":[196],"practical":[198],"relationships":[199],"with":[200,242],"respect":[201],"CSR.":[203],"Because":[204],"they":[205],"seek":[206],"improve":[208],"quality":[210],"life":[212],"people":[214],"well-being":[218],"communities":[220],"general.":[222],"industry":[233],"must":[235],"implement":[236],"consistent":[241],"requirements":[244],"stakeholders.":[246]},"counts_by_year":[],"updated_date":"2026-10-03T13:16:28.481748","created_date":"2025-03-12T00:00:00"}
