{"id":"https://openalex.org/W4408081968","doi":"https://doi.org/10.36490/journal-jps.com.v8i1.618","title":"The Impact of Sharia Value-Based Service Quality at Karya Sehat Pharmacy Purwokerto on Consumer Satisfaction","display_name":"The Impact of Sharia Value-Based Service Quality at Karya Sehat Pharmacy Purwokerto on Consumer Satisfaction","publication_year":2025,"publication_date":"2025-03-02","ids":{"openalex":"https://openalex.org/W4408081968","doi":"https://doi.org/10.36490/journal-jps.com.v8i1.618"},"language":"en","primary_location":{"id":"doi:10.36490/journal-jps.com.v8i1.618","doi":"https://doi.org/10.36490/journal-jps.com.v8i1.618","is_oa":true,"landing_page_url":"https://doi.org/10.36490/journal-jps.com.v8i1.618","pdf_url":null,"source":{"id":"https://openalex.org/S4210180337","display_name":"Journal of Pharmaceutical And Sciences","issn_l":"2656-3088","issn":["2656-3088"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405263229","host_organization_name":"Universitas Tjut Nyak Dhien","host_organization_lineage":["https://openalex.org/I4405263229"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Pharmaceutical and Sciences","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.36490/journal-jps.com.v8i1.618","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5117164406","display_name":"Inesya Febrianing Rizki","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210108557","display_name":"Sultan Agung Islamic University","ror":"https://ror.org/015hejj83","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210108557"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Inesya Febrianing Rizki","raw_affiliation_strings":["Pharmacist Professional Education Study Program, Faculty of Pharmacy, Sultan Agung Islamic University, 50112, Central Java, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Pharmacist Professional Education Study Program, Faculty of Pharmacy, Sultan Agung Islamic University, 50112, Central Java, Indonesia","institution_ids":["https://openalex.org/I4210108557"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116474174","display_name":"Annisa Mufidah Hardiyanti","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Annisa Mufidah Hardiyanti","raw_affiliation_strings":["Purwokerto Healthy Works Pharmacy, 53146, Central Java, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Purwokerto Healthy Works Pharmacy, 53146, Central Java, Indonesia","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043427605","display_name":"Rismayanti Rismayanti","orcid":"https://orcid.org/0000-0003-1663-7666","observed_orcids":["https://orcid.org/0000-0003-1663-7666"]},"institutions":[{"id":"https://openalex.org/I4210108557","display_name":"Sultan Agung Islamic University","ror":"https://ror.org/015hejj83","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210108557"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rismayanti Rismayanti","raw_affiliation_strings":["Pharmacist Professional Education Study Program, Faculty of Pharmacy, Sultan Agung Islamic University, 50112, Central Java, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Pharmacist Professional Education Study Program, Faculty of Pharmacy, Sultan Agung Islamic University, 50112, Central Java, Indonesia","institution_ids":["https://openalex.org/I4210108557"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.8437,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.8368295,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"402","last_page":"411"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12651","display_name":"Halal products and consumer behavior","score":0.8461999893188477,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12651","display_name":"Halal products and consumer behavior","score":0.8461999893188477,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11365","display_name":"Islamic Finance and Banking Studies","score":0.08399999886751175,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14358","display_name":"Healthcare Quality and Satisfaction","score":0.027000000700354576,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.8510000109672546},{"id":"https://openalex.org/keywords/pharmaceutical-services","display_name":"pharmaceutical services","score":0.7070000171661377}],"concepts":[{"id":"https://openalex.org/C168702047","wikidata":"https://www.wikidata.org/wiki/Q482752","display_name":"Sharia","level":3,"score":0.766704797744751},{"id":"https://openalex.org/C104863432","wikidata":"https://www.wikidata.org/wiki/Q614304","display_name":"Pharmacy","level":2,"score":0.6977790594100952},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5235214233398438},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.5030767321586609},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4669792354106903},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4520376920700073},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.42544203996658325},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.40192872285842896},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3735966086387634},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2963932752609253},{"id":"https://openalex.org/C4445939","wikidata":"https://www.wikidata.org/wiki/Q432","display_name":"Islam","level":2,"score":0.2826169729232788},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.21497246623039246},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1958252489566803},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.09866511821746826},{"id":"https://openalex.org/C27206212","wikidata":"https://www.wikidata.org/wiki/Q34178","display_name":"Theology","level":1,"score":0.07991394400596619},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.06786829233169556},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.36490/journal-jps.com.v8i1.618","doi":"https://doi.org/10.36490/journal-jps.com.v8i1.618","is_oa":true,"landing_page_url":"https://doi.org/10.36490/journal-jps.com.v8i1.618","pdf_url":null,"source":{"id":"https://openalex.org/S4210180337","display_name":"Journal of Pharmaceutical And Sciences","issn_l":"2656-3088","issn":["2656-3088"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405263229","host_organization_name":"Universitas Tjut Nyak Dhien","host_organization_lineage":["https://openalex.org/I4405263229"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Pharmaceutical and Sciences","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.36490/journal-jps.com.v8i1.618","doi":"https://doi.org/10.36490/journal-jps.com.v8i1.618","is_oa":true,"landing_page_url":"https://doi.org/10.36490/journal-jps.com.v8i1.618","pdf_url":null,"source":{"id":"https://openalex.org/S4210180337","display_name":"Journal of Pharmaceutical And Sciences","issn_l":"2656-3088","issn":["2656-3088"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405263229","host_organization_name":"Universitas Tjut Nyak Dhien","host_organization_lineage":["https://openalex.org/I4405263229"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Pharmaceutical and Sciences","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W2771550090","https://openalex.org/W2773087690","https://openalex.org/W2902474496","https://openalex.org/W2973130083","https://openalex.org/W4285040145","https://openalex.org/W4318831611","https://openalex.org/W4385989422","https://openalex.org/W4389257924"],"related_works":["https://openalex.org/W3116743755","https://openalex.org/W2221891918","https://openalex.org/W1535701728","https://openalex.org/W4312503061","https://openalex.org/W4385516703","https://openalex.org/W3174074054","https://openalex.org/W4285744524","https://openalex.org/W2168506491","https://openalex.org/W4385498794","https://openalex.org/W4385949314"],"abstract_inverted_index":{"Sharia-based":[0],"services":[1,63,86,106],"can":[2,28,47],"improve":[3],"consumer":[4,32,51],"satisfaction.":[5,109],"The":[6,21,40,53,80],"four":[7],"main":[8],"principles":[9],"of":[10,26,45,61,98,104],"Islamic":[11],"teachings":[12],"on":[13],"service":[14,27,46],"are":[15],"Rabbaniyyah,":[16,35],"service,":[17],"Waqi'iyyah,":[18,37],"and":[19,23,38,42],"Insaniyyah.":[20,39],"high":[22,41],"low":[24,43],"quality":[25,44,60,103],"be":[29,48],"determined":[30,49],"by":[31,50],"behavior,":[33],"namely":[34],"Akhlaqiyyah,":[36],"behavior.":[52,66],"purpose":[54],"is":[55,70,75],"to":[56],"determine":[57],"how":[58],"the":[59,92,102],"sharia-based":[62,105],"influences":[64],"customer":[65,89,108],"This":[67],"research":[68],"method":[69],"a":[71,96],"cross-sectional":[72],"design":[73],"that":[74,83],"included":[76],"in":[77],"descriptive":[78],"observation.":[79],"results":[81],"showed":[82],"sharia-compliant":[84],"pharmaceutical":[85],"positively":[87],"impact":[88],"satisfaction,":[90],"as":[91],"significant":[93],"value":[94],"exceeds":[95],"t-value":[97],"0.05.":[99],"In":[100],"conclusion,":[101],"affects":[107]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-10-07T09:51:55.459714","created_date":"2025-10-10T00:00:00"}
