{"id":"https://openalex.org/W4407929307","doi":"https://doi.org/10.1016/j.jclepro.2025.145147","title":"Negative word-of-mouth in the context of sustainability: The impact of sustainability scandals on consumers","display_name":"Negative word-of-mouth in the context of sustainability: The impact of sustainability scandals on consumers","publication_year":2025,"publication_date":"2025-02-26","ids":{"openalex":"https://openalex.org/W4407929307","doi":"https://doi.org/10.1016/j.jclepro.2025.145147"},"language":"en","primary_location":{"id":"doi:10.1016/j.jclepro.2025.145147","doi":"https://doi.org/10.1016/j.jclepro.2025.145147","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jclepro.2025.145147","pdf_url":null,"source":{"id":"https://openalex.org/S58516903","display_name":"Journal of Cleaner Production","issn_l":"0959-6526","issn":["0959-6526","1879-1786"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Cleaner Production","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Eslem Sen","orcid":"https://orcid.org/0009-0003-2830-7995","observed_orcids":["https://orcid.org/0009-0003-2830-7995"]},"institutions":[{"id":"https://openalex.org/I94294566","display_name":"Galatasaray University","ror":"https://ror.org/00btgsb62","country_code":"TR","type":"education","lineage":["https://openalex.org/I94294566"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Eslem Sen","raw_affiliation_strings":["Department of Business Administration, Galatasaray University, 34349, Istanbul, Turkey"],"raw_orcid":"https://orcid.org/0009-0003-2830-7995","affiliations":[{"raw_affiliation_string":"Department of Business Administration, Galatasaray University, 34349, Istanbul, Turkey","institution_ids":["https://openalex.org/I94294566"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5073417705","display_name":"Nil\u015fah Cavdar Aksoy","orcid":"https://orcid.org/0000-0003-0734-3930","observed_orcids":["https://orcid.org/0000-0003-0734-3930"]},"institutions":[{"id":"https://openalex.org/I94294566","display_name":"Galatasaray University","ror":"https://ror.org/00btgsb62","country_code":"TR","type":"education","lineage":["https://openalex.org/I94294566"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Nilsah Cavdar Aksoy","raw_affiliation_strings":["Department of Business Administration, Galatasaray University, 34349, Istanbul, Turkey"],"raw_orcid":"https://orcid.org/0000-0003-0734-3930","affiliations":[{"raw_affiliation_string":"Department of Business Administration, Galatasaray University, 34349, Istanbul, Turkey","institution_ids":["https://openalex.org/I94294566"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5073417705"],"corresponding_institution_ids":["https://openalex.org/I94294566"],"apc_list":{"value":4660,"currency":"USD","value_usd":4660},"apc_paid":null,"fwci":4.5316,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.94049859,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":98},"biblio":{"volume":"497","issue":null,"first_page":"145147","last_page":"145147"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.9071999788284302,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.9071999788284302,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.048900000751018524,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.019700000062584877,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/negative-word-of-mouth","display_name":"negative word-of-mouth","score":0.875},{"id":"https://openalex.org/keywords/collectivism","display_name":"collectivism","score":0.7409999966621399},{"id":"https://openalex.org/keywords/negative-emotions","display_name":"negative emotions","score":0.8650000095367432},{"id":"https://openalex.org/keywords/sustainable-consumer-behavior","display_name":"sustainable consumer behavior","score":0.9449999928474426},{"id":"https://openalex.org/keywords/social-sustainability","display_name":"social sustainability","score":0.8309999704360962},{"id":"https://openalex.org/keywords/environmental-sustainability","display_name":"environmental sustainability","score":0.9559999704360962},{"id":"https://openalex.org/keywords/economic-sustainability","display_name":"economic sustainability","score":0.9850000143051147},{"id":"https://openalex.org/keywords/brand-scandals","display_name":"brand scandals","score":0.8550000190734863},{"id":"https://openalex.org/keywords/cultural-orientation","display_name":"cultural orientation","score":0.5569999814033508},{"id":"https://openalex.org/keywords/consumer-emotions","display_name":"consumer emotions","score":0.3330000042915344}],"concepts":[{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.8100426197052002},{"id":"https://openalex.org/C137913393","wikidata":"https://www.wikidata.org/wiki/Q15737157","display_name":"Word of mouth","level":2,"score":0.7116426825523376},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6824575662612915},{"id":"https://openalex.org/C2780473208","wikidata":"https://www.wikidata.org/wiki/Q1668727","display_name":"Sustainability reporting","level":3,"score":0.5050342679023743},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4833488166332245},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4112214744091034},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3447605073451996},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.25040102005004883},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.jclepro.2025.145147","doi":"https://doi.org/10.1016/j.jclepro.2025.145147","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jclepro.2025.145147","pdf_url":null,"source":{"id":"https://openalex.org/S58516903","display_name":"Journal of Cleaner Production","issn_l":"0959-6526","issn":["0959-6526","1879-1786"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Cleaner Production","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12","score":0.807699978351593}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":54,"referenced_works":["https://openalex.org/W1204404493","https://openalex.org/W1832286910","https://openalex.org/W1968077469","https://openalex.org/W1971529915","https://openalex.org/W1982295790","https://openalex.org/W1983385228","https://openalex.org/W1993649328","https://openalex.org/W1996287086","https://openalex.org/W1997583220","https://openalex.org/W2008068229","https://openalex.org/W2016676959","https://openalex.org/W2027261761","https://openalex.org/W2031856047","https://openalex.org/W2043181832","https://openalex.org/W2090952972","https://openalex.org/W2097780989","https://openalex.org/W2119983670","https://openalex.org/W2120909915","https://openalex.org/W2130884881","https://openalex.org/W2132725536","https://openalex.org/W2133535394","https://openalex.org/W2145507836","https://openalex.org/W2155914222","https://openalex.org/W2178048914","https://openalex.org/W2306949967","https://openalex.org/W2563167192","https://openalex.org/W2604983330","https://openalex.org/W2803574577","https://openalex.org/W2911577768","https://openalex.org/W2940248821","https://openalex.org/W2945733644","https://openalex.org/W2968303039","https://openalex.org/W3016467139","https://openalex.org/W3017021843","https://openalex.org/W3028095318","https://openalex.org/W3042009705","https://openalex.org/W3109269546","https://openalex.org/W3131734725","https://openalex.org/W3182690317","https://openalex.org/W3205668674","https://openalex.org/W3205831246","https://openalex.org/W3207985936","https://openalex.org/W3210383951","https://openalex.org/W3212983996","https://openalex.org/W4213425642","https://openalex.org/W4220685618","https://openalex.org/W4229994159","https://openalex.org/W4240235125","https://openalex.org/W4295419360","https://openalex.org/W4308127063","https://openalex.org/W4324360361","https://openalex.org/W4387023940","https://openalex.org/W4391722083","https://openalex.org/W4394782916"],"related_works":["https://openalex.org/W4213425642","https://openalex.org/W4392185140","https://openalex.org/W7162868094","https://openalex.org/W3154706646","https://openalex.org/W4385272270","https://openalex.org/W3043425254","https://openalex.org/W2803574577","https://openalex.org/W2304037460","https://openalex.org/W6982282067","https://openalex.org/W4403819988"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":2}],"updated_date":"2026-11-03T10:50:19.383937","created_date":"2025-02-26T00:00:00"}
