{"id":"https://openalex.org/W4407679656","doi":"https://doi.org/10.56294/mr2025157","title":"Generative Chatbots in the Era of Library 5.0: A Dilemma for Libraries?","display_name":"Generative Chatbots in the Era of Library 5.0: A Dilemma for Libraries?","publication_year":2025,"publication_date":"2025-01-25","ids":{"openalex":"https://openalex.org/W4407679656","doi":"https://doi.org/10.56294/mr2025157"},"language":"en","primary_location":{"id":"doi:10.56294/mr2025157","doi":"https://doi.org/10.56294/mr2025157","is_oa":true,"landing_page_url":"https://doi.org/10.56294/mr2025157","pdf_url":"https://mr.ageditor.ar/index.php/mr/article/download/157/170","source":{"id":"https://openalex.org/S4387285573","display_name":"Metaverse Basic and Applied Research","issn_l":"2953-4577","issn":["2953-4577"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Metaverse Basic and Applied Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://mr.ageditor.ar/index.php/mr/article/download/157/170","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032451399","display_name":"Vivien Oluchi Emmanuel","orcid":"https://orcid.org/0000-0002-3121-7371","observed_orcids":["https://orcid.org/0000-0002-3121-7371"]},"institutions":[{"id":"https://openalex.org/I96576516","display_name":"Rivers State University","ror":"https://ror.org/01kr7aq59","country_code":"NG","type":"education","lineage":["https://openalex.org/I96576516"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Vivien Oluchi Emmanuel","raw_affiliation_strings":["Rivers State University, Department of Library and Information Science, Port Harcourt, Nigeria"],"raw_orcid":"https://orcid.org/0000-0002-3121-7371","affiliations":[{"raw_affiliation_string":"Rivers State University, Department of Library and Information Science, Port Harcourt, Nigeria","institution_ids":["https://openalex.org/I96576516"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116304443","display_name":"Mabel Peter Ameh","orcid":"https://orcid.org/0009-0002-4630-810X","observed_orcids":["https://orcid.org/0009-0002-4630-810X"]},"institutions":[{"id":"https://openalex.org/I4405268074","display_name":"Global Banking School","ror":"https://ror.org/05pygay38","country_code":"GB","type":"education","lineage":["https://openalex.org/I4405268074"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mabel Peter Ameh","raw_affiliation_strings":["Global Banking School, United Kingdom, Birmingham"],"raw_orcid":"https://orcid.org/0009-0002-4630-810X","affiliations":[{"raw_affiliation_string":"Global Banking School, United Kingdom, Birmingham","institution_ids":["https://openalex.org/I4405268074"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055339271","display_name":"Bolaji David Oladokun","orcid":"https://orcid.org/0000-0002-7826-9187","observed_orcids":["https://orcid.org/0000-0002-7826-9187"]},"institutions":[{"id":"https://openalex.org/I180664298","display_name":"Federal University of Technology","ror":"https://ror.org/01pvx8v81","country_code":"NG","type":"education","lineage":["https://openalex.org/I180664298"]},{"id":"https://openalex.org/I4405259366","display_name":"Federal University of Technology Ikot Abasi","ror":"https://ror.org/024gb9b66","country_code":"NG","type":"education","lineage":["https://openalex.org/I4405259366"]}],"countries":["NG"],"is_corresponding":false,"raw_author_name":"Bolaji David Oladokun","raw_affiliation_strings":["Federal University of Technology, Department of Library and Information Technology, Ikot Abasi, Akwa Ibom, Nigeria"],"raw_orcid":"https://orcid.org/0000-0002-7826-9187","affiliations":[{"raw_affiliation_string":"Federal University of Technology, Department of Library and Information Technology, Ikot Abasi, Akwa Ibom, Nigeria","institution_ids":["https://openalex.org/I180664298","https://openalex.org/I4405259366"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.5674,"has_fulltext":true,"cited_by_count":6,"citation_normalized_percentile":{"value":0.96252167,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"4","issue":null,"first_page":"157","last_page":"157"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.8759999871253967,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.8759999871253967,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13673","display_name":"Library Science and Information","score":0.06840000301599503,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.036400001496076584,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/generative-chatbots","display_name":"generative chatbots","score":0.984000027179718},{"id":"https://openalex.org/keywords/artificial-intelligence-in-libraries","display_name":"artificial intelligence in libraries","score":0.8600000143051147},{"id":"https://openalex.org/keywords/library-services","display_name":"library services","score":0.7580000162124634},{"id":"https://openalex.org/keywords/data-privacy","display_name":"data privacy","score":0.8270000219345093},{"id":"https://openalex.org/keywords/data-security","display_name":"data security","score":0.6159999966621399},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.7110000252723694},{"id":"https://openalex.org/keywords/ethical-ai","display_name":"ethical AI","score":0.5289999842643738},{"id":"https://openalex.org/keywords/user-engagement","display_name":"user engagement","score":0.6980000138282776},{"id":"https://openalex.org/keywords/resource-recommendation","display_name":"resource recommendation","score":0.5580000281333923},{"id":"https://openalex.org/keywords/library-value","display_name":"library value","score":0.42100000381469727},{"id":"https://openalex.org/keywords/blockchain","display_name":"blockchain","score":0.36000001430511475},{"id":"https://openalex.org/keywords/augmented-reality","display_name":"augmented reality","score":0.9990000128746033}],"concepts":[{"id":"https://openalex.org/C2778496695","wikidata":"https://www.wikidata.org/wiki/Q254128","display_name":"Dilemma","level":2,"score":0.8565881252288818},{"id":"https://openalex.org/C39890363","wikidata":"https://www.wikidata.org/wiki/Q36108","display_name":"Generative grammar","level":2,"score":0.633663535118103},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.39403632283210754},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3686971068382263},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.33766090869903564},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3363068103790283},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.26259174942970276},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.1564699411392212},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.13355189561843872}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.56294/mr2025157","doi":"https://doi.org/10.56294/mr2025157","is_oa":true,"landing_page_url":"https://doi.org/10.56294/mr2025157","pdf_url":"https://mr.ageditor.ar/index.php/mr/article/download/157/170","source":{"id":"https://openalex.org/S4387285573","display_name":"Metaverse Basic and Applied Research","issn_l":"2953-4577","issn":["2953-4577"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Metaverse Basic and Applied Research","raw_type":"journal-article"},{"id":"pmh:oai:dialnet.unirioja.es:ART0001770086","doi":null,"is_oa":true,"landing_page_url":"https://dialnet.unirioja.es/servlet/oaiart?codigo=10186393","pdf_url":"https://dialnet.unirioja.es/descarga/articulo/10186393.pdf","source":{"id":"https://openalex.org/S4306401293","display_name":"Dialnet (Universidad de la Rioja)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I168974976","host_organization_name":"Universidad de La Rioja","host_organization_lineage":["https://openalex.org/I168974976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Metaverse Basic and Applied Research, ISSN 2953-4577, Vol. 4, 2025 (Ejemplar dedicado a: Metaverse Basic and Applied Research)","raw_type":"text (article)"}],"best_oa_location":{"id":"doi:10.56294/mr2025157","doi":"https://doi.org/10.56294/mr2025157","is_oa":true,"landing_page_url":"https://doi.org/10.56294/mr2025157","pdf_url":"https://mr.ageditor.ar/index.php/mr/article/download/157/170","source":{"id":"https://openalex.org/S4387285573","display_name":"Metaverse Basic and Applied Research","issn_l":"2953-4577","issn":["2953-4577"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Metaverse Basic and Applied Research","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4407679656.pdf","grobid_xml":"https://content.openalex.org/works/W4407679656.grobid-xml"},"referenced_works_count":27,"referenced_works":["https://openalex.org/W3170233936","https://openalex.org/W4220764757","https://openalex.org/W4292666553","https://openalex.org/W4319237622","https://openalex.org/W4360620450","https://openalex.org/W4379143266","https://openalex.org/W4389333631","https://openalex.org/W4389366811","https://openalex.org/W4391007419","https://openalex.org/W4391709249","https://openalex.org/W4391765182","https://openalex.org/W4393153014","https://openalex.org/W4398765869","https://openalex.org/W4399835144","https://openalex.org/W4400027099","https://openalex.org/W4400035924","https://openalex.org/W4401046486","https://openalex.org/W4401183950","https://openalex.org/W4401608901","https://openalex.org/W4402076939","https://openalex.org/W4402590508","https://openalex.org/W4402766110","https://openalex.org/W4402830854","https://openalex.org/W4402892487","https://openalex.org/W4404149544","https://openalex.org/W4404656361","https://openalex.org/W4405180759"],"related_works":["https://openalex.org/W7127347951","https://openalex.org/W4414602821","https://openalex.org/W4391576618","https://openalex.org/W7222703478","https://openalex.org/W4404913367","https://openalex.org/W6961341942","https://openalex.org/W4413379857","https://openalex.org/W7164307636","https://openalex.org/W7163849263","https://openalex.org/W4393473626"],"abstract_inverted_index":{"Introduction:":[0],"The":[1,165],"advent":[2],"of":[3,30,54,94,106,120,145,171,185],"Library":[4,95],"5.0":[5],"integrates":[6],"advanced":[7],"technologies":[8],"such":[9,134],"as":[10,135],"artificial":[11],"intelligence":[12],"(AI),":[13],"blockchain,":[14],"and":[15,21,74,84,101,117,142,162,183],"augmented":[16],"reality":[17],"to":[18,50,178],"create":[19],"inclusive":[20],"user-centric":[22],"experiences.":[23],"Objective:":[24],"This":[25,44,125],"study":[26,45],"explored":[27],"the":[28,52,62,92,104,118,143,169,180,189],"role":[29,53],"generative":[31,55,69,107,131],"chatbots,":[32],"powered":[33],"by":[34,77],"AI,":[35],"in":[36,57,61,188],"transforming":[37],"library":[38,59,176,186],"operations":[39],"within":[40],"this":[41],"framework.":[42],"Method:":[43],"employed":[46],"a":[47,151],"narrative":[48],"review":[49],"examine":[51],"chatbots":[56,70,108,132],"rendering":[58],"services":[60,76,187],"disruptive":[63],"era.":[64],"Findings:":[65],"Findings":[66],"revealed":[67],"that":[68,154],"offer":[71],"personalized,":[72],"accessible,":[73],"efficient":[75],"automating":[78],"routine":[79],"tasks,":[80],"providing":[81],"resource":[82],"recommendations,":[83],"enhancing":[85],"user":[86],"engagement.":[87],"Their":[88],"integration":[89],"aligns":[90],"with":[91,174],"principles":[93],"5.0,":[96],"which":[97],"emphasize":[98],"sustainability,":[99],"inclusivity,":[100],"innovation.":[102],"However,":[103],"adoption":[105],"poses":[109],"challenges,":[110],"including":[111],"concerns":[112],"about":[113],"data":[114,137],"privacy,":[115],"security,":[116],"risk":[119],"over-reliance":[121],"on":[122],"automation.":[123],"Conclusion:":[124],"paper":[126],"indicated":[127,168],"strategies":[128],"for":[129,150],"integrating":[130],"effectively,":[133],"robust":[136],"protection":[138],"measures,":[139],"staff":[140],"training,":[141],"establishment":[144],"ethical":[146],"practices.":[147],"It":[148],"proposed":[149],"balanced":[152],"approach":[153],"leverages":[155],"chatbots'":[156],"strengths":[157],"while":[158],"preserving":[159],"libraries'":[160],"relational":[161],"transformative":[163],"aspects.":[164],"findings":[166],"further":[167],"importance":[170],"aligning":[172],"innovation":[173],"traditional":[175],"values":[177],"ensure":[179],"continued":[181],"relevance":[182],"accessibility":[184],"digital":[190],"age.":[191]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2025-02-18T00:00:00"}
