{"id":"https://openalex.org/W4407608862","doi":"https://doi.org/10.55047/ijateis.v3i4.1241","title":"PERFORMANCE ANALYSIS OF PDAM CLEAN WATER SERVICE NEEDS FOR DOMESTIC CUSTOMERS OF WAGINOPO VILLAGE, WANGI-WANGI DISTRICT, WAKATOBI DISTRICT","display_name":"PERFORMANCE ANALYSIS OF PDAM CLEAN WATER SERVICE NEEDS FOR DOMESTIC CUSTOMERS OF WAGINOPO VILLAGE, WANGI-WANGI DISTRICT, WAKATOBI DISTRICT","publication_year":2024,"publication_date":"2024-08-19","ids":{"openalex":"https://openalex.org/W4407608862","doi":"https://doi.org/10.55047/ijateis.v3i4.1241"},"language":"en","primary_location":{"id":"doi:10.55047/ijateis.v3i4.1241","doi":"https://doi.org/10.55047/ijateis.v3i4.1241","is_oa":true,"landing_page_url":"https://doi.org/10.55047/ijateis.v3i4.1241","pdf_url":"https://ojs.transpublika.com/index.php/IJATEIS/article/download/1241/1130","source":{"id":"https://openalex.org/S4387278925","display_name":"INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY ENGINEERING AND INFORMATION SYSTEM (IJATEIS)","issn_l":"2828-5425","issn":["2828-5425"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY ENGINEERING AND INFORMATION SYSTEM (IJATEIS)","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ojs.transpublika.com/index.php/IJATEIS/article/download/1241/1130","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5099636860","display_name":"Jamiludin Jamiludin","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210122635","display_name":"Universitas 17 Agustus 1945 Surabaya","ror":"https://ror.org/02xrm8562","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210122635"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Jamiludin Jamiludin","raw_affiliation_strings":["Master of Civil Engineering Study Program, Faculty of Engineering, Universitas 17 Agustus 1945 Surabaya"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Master of Civil Engineering Study Program, Faculty of Engineering, Universitas 17 Agustus 1945 Surabaya","institution_ids":["https://openalex.org/I4210122635"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051637303","display_name":"Esti Wulandari","orcid":"https://orcid.org/0009-0009-8765-2290","observed_orcids":["https://orcid.org/0009-0009-8765-2290"]},"institutions":[{"id":"https://openalex.org/I4210122635","display_name":"Universitas 17 Agustus 1945 Surabaya","ror":"https://ror.org/02xrm8562","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210122635"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Esti Wulandari","raw_affiliation_strings":["Master of Civil Engineering Study Program, Faculty of Engineering, Universitas 17 Agustus 1945 Surabaya"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Master of Civil Engineering Study Program, Faculty of Engineering, Universitas 17 Agustus 1945 Surabaya","institution_ids":["https://openalex.org/I4210122635"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047893811","display_name":"Hanie Teki Tjendani","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210122635","display_name":"Universitas 17 Agustus 1945 Surabaya","ror":"https://ror.org/02xrm8562","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210122635"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Hanie Teki Tjendani","raw_affiliation_strings":["Master of Civil Engineering Study Program, Faculty of Engineering, Universitas 17 Agustus 1945 Surabaya"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Master of Civil Engineering Study Program, Faculty of Engineering, Universitas 17 Agustus 1945 Surabaya","institution_ids":["https://openalex.org/I4210122635"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210122635"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.16604787,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"3","issue":"4","first_page":"450","last_page":"466"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14232","display_name":"Water Resource Management and Quality","score":0.6435999870300293,"subfield":{"id":"https://openalex.org/subfields/2312","display_name":"Water Science and Technology"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14232","display_name":"Water Resource Management and Quality","score":0.6435999870300293,"subfield":{"id":"https://openalex.org/subfields/2312","display_name":"Water Science and Technology"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12248","display_name":"Water Governance and Infrastructure","score":0.10589999705553055,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.08799999952316284,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/clean-water-service","display_name":"clean water service","score":0.6779999732971191},{"id":"https://openalex.org/keywords/pdam","display_name":"PDAM","score":0.7559999823570251},{"id":"https://openalex.org/keywords/drinking-water-supply","display_name":"drinking water supply","score":0.7829999923706055},{"id":"https://openalex.org/keywords/service-performance-assessment","display_name":"service performance assessment","score":0.6710000038146973},{"id":"https://openalex.org/keywords/water-tariffs","display_name":"water tariffs","score":0.5289999842643738},{"id":"https://openalex.org/keywords/customer-complaint-handling","display_name":"complaint handling","score":0.8949999809265137},{"id":"https://openalex.org/keywords/wakatobi-regency","display_name":"Wakatobi Regency","score":0.6859999895095825}],"concepts":[{"id":"https://openalex.org/C2994102451","wikidata":"https://www.wikidata.org/wiki/Q7892","display_name":"Clean water","level":2,"score":0.672357976436615},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5582058429718018},{"id":"https://openalex.org/C524765639","wikidata":"https://www.wikidata.org/wiki/Q1501619","display_name":"Water resource management","level":1,"score":0.3546530604362488},{"id":"https://openalex.org/C39432304","wikidata":"https://www.wikidata.org/wiki/Q188847","display_name":"Environmental science","level":0,"score":0.25450068712234497},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.225275456905365},{"id":"https://openalex.org/C548081761","wikidata":"https://www.wikidata.org/wiki/Q180388","display_name":"Waste management","level":1,"score":0.19154465198516846}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.55047/ijateis.v3i4.1241","doi":"https://doi.org/10.55047/ijateis.v3i4.1241","is_oa":true,"landing_page_url":"https://doi.org/10.55047/ijateis.v3i4.1241","pdf_url":"https://ojs.transpublika.com/index.php/IJATEIS/article/download/1241/1130","source":{"id":"https://openalex.org/S4387278925","display_name":"INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY ENGINEERING AND INFORMATION SYSTEM (IJATEIS)","issn_l":"2828-5425","issn":["2828-5425"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY ENGINEERING AND INFORMATION SYSTEM (IJATEIS)","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.55047/ijateis.v3i4.1241","doi":"https://doi.org/10.55047/ijateis.v3i4.1241","is_oa":true,"landing_page_url":"https://doi.org/10.55047/ijateis.v3i4.1241","pdf_url":"https://ojs.transpublika.com/index.php/IJATEIS/article/download/1241/1130","source":{"id":"https://openalex.org/S4387278925","display_name":"INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY ENGINEERING AND INFORMATION SYSTEM (IJATEIS)","issn_l":"2828-5425","issn":["2828-5425"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY ENGINEERING AND INFORMATION SYSTEM (IJATEIS)","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Clean water and sanitation","id":"https://metadata.un.org/sdg/6","score":0.965499997138977}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4407608862.pdf","grobid_xml":"https://content.openalex.org/works/W4407608862.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2970510221","https://openalex.org/W3204136453","https://openalex.org/W4289767474","https://openalex.org/W4320067905","https://openalex.org/W4205870849","https://openalex.org/W3159011278","https://openalex.org/W4312250688","https://openalex.org/W4285326243","https://openalex.org/W3080324332"],"abstract_inverted_index":{"Clean":[0],"water":[1,18,38,49,81,119],"is":[2,23,41,72,160,171,188,199,208,218,228],"essential":[3],"for":[4,61,92,154,180,190,201,210,221],"society's":[5],"basic":[6],"needs":[7,86],"like":[8],"drinking,":[9],"bathing,":[10],"cooking,":[11],"washing,":[12],"and":[13,60,132,220],"industrial":[14],"purposes.":[15],"Having":[16],"clean":[17,80,93,118],"available":[19],"in":[20,33],"a":[21,58,62,128,174],"community":[22,91,111],"crucial":[24],"due":[25],"to":[26,73,83],"the":[27,36,48,75,85,88,110,114,117,136,139,146,149,155,163,168,181,185,191,196,202,205,211,215,222,225],"busy":[28],"nature":[29],"of":[30,64,69,77,87,116,130,138,148,177],"society.":[31],"However,":[32],"Waginopo":[34,89,156],"Village,":[35],"drinking":[37],"supply":[39],"system":[40],"not":[42,98],"functioning":[43],"well.":[44],"Reports":[45],"show":[46],"that":[47,145],"from":[50],"PDAM":[51,78,152],"only":[52,99],"runs":[53],"every":[54],"2":[55],"days,":[56],"once":[57],"week,":[59],"maximum":[63],"12":[65],"hours.":[66],"The":[67],"aim":[68],"this":[70,96,123],"research":[71,124],"analyze":[74],"performance":[76,115,147,175,186,197,206,216,226],"Wakatobi's":[79],"services":[82],"meet":[84],"Village":[90,157],"water.":[94],"In":[95],"research,":[97],"numerical":[100],"data":[101],"will":[102],"be":[103,143],"collected,":[104],"but":[105],"also":[106],"information":[107],"about":[108],"what":[109],"desires":[112],"regarding":[113],"distribution":[120,169],"system,":[121],"so":[122],"study":[125],"approach":[126],"uses":[127],"combination":[129],"quantitative":[131],"qualitative":[133],"approaches.":[134],"From":[135],"results":[137],"analysis,":[140],"it":[141],"can":[142],"said":[144],"Wakatobi":[150],"Regency":[151],"service":[153,158],"area":[159],"based":[161],"on":[162],"6th":[164],"assessment":[165],"aspect,":[166],"where":[167],"aspect":[170,184,194,204,214,224],"assessed":[172],"with":[173,195],"value":[176,187,198,207,217,227],"\"Not":[178,229],"Good\",":[179],"production":[182],"quality":[183],"\"Good\",":[189,200,209,219],"meter":[192],"recording":[193],"payment":[203],"complaint":[212],"handling":[213],"tariff":[223],"Good\".":[230]},"counts_by_year":[],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}