{"id":"https://openalex.org/W4407587901","doi":"https://doi.org/10.1080/10645578.2024.2443347","title":"Understanding Museum Visitors Today: Reflecting on 1990s Era Visitor Research Using New Data from a Collaborative Visitor Experience Study","display_name":"Understanding Museum Visitors Today: Reflecting on 1990s Era Visitor Research Using New Data from a Collaborative Visitor Experience Study","publication_year":2025,"publication_date":"2025-01-02","ids":{"openalex":"https://openalex.org/W4407587901","doi":"https://doi.org/10.1080/10645578.2024.2443347"},"language":"en","primary_location":{"id":"doi:10.1080/10645578.2024.2443347","doi":"https://doi.org/10.1080/10645578.2024.2443347","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10645578.2024.2443347","pdf_url":null,"source":{"id":"https://openalex.org/S68231181","display_name":"Visitor Studies","issn_l":"1064-5578","issn":["1064-5578","1934-7715"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-3"],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Visitor Studies","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055619679","display_name":"Alexander Lussenhop","orcid":"https://orcid.org/0000-0002-4044-0401","observed_orcids":["https://orcid.org/0000-0002-4044-0401"]},"institutions":[{"id":"https://openalex.org/I1327405815","display_name":"Museum of Science","ror":"https://ror.org/00k1crd82","country_code":"US","type":"archive","lineage":["https://openalex.org/I1327405815"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alexander Lussenhop","raw_affiliation_strings":["Museum of Science","Museum of Science, Boston, MA, USA"],"raw_orcid":"https://orcid.org/0000-0002-4044-0401","affiliations":[{"raw_affiliation_string":"Museum of Science","institution_ids":["https://openalex.org/I1327405815"]},{"raw_affiliation_string":"Museum of Science, Boston, MA, USA","institution_ids":["https://openalex.org/I1327405815"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5076933448","display_name":"Ryan Auster","orcid":"https://orcid.org/0000-0002-9466-0362","observed_orcids":["https://orcid.org/0000-0002-9466-0362"]},"institutions":[{"id":"https://openalex.org/I1327405815","display_name":"Museum of Science","ror":"https://ror.org/00k1crd82","country_code":"US","type":"archive","lineage":["https://openalex.org/I1327405815"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ryan Auster","raw_affiliation_strings":["Museum of Science","Museum of Science, Boston, MA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Museum of Science","institution_ids":["https://openalex.org/I1327405815"]},{"raw_affiliation_string":"Museum of Science, Boston, MA, USA","institution_ids":["https://openalex.org/I1327405815"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5055619679"],"corresponding_institution_ids":["https://openalex.org/I1327405815"],"apc_list":null,"apc_paid":null,"fwci":6.893,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.93698734,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":96},"biblio":{"volume":"28","issue":"1","first_page":"8","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11462","display_name":"Museums and Cultural Heritage","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1209","display_name":"Museology"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11462","display_name":"Museums and Cultural Heritage","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1209","display_name":"Museology"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14380","display_name":"Libraries and Information Services","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1209","display_name":"Museology"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/museum-visitors","display_name":"museum visitors","score":0.9139999747276306},{"id":"https://openalex.org/keywords/visitor-demographics","display_name":"visitor demographics","score":0.8050000071525574},{"id":"https://openalex.org/keywords/visitor-experience","display_name":"visitor experience","score":0.7419999837875366},{"id":"https://openalex.org/keywords/coves","display_name":"coves","score":0.6869999766349792},{"id":"https://openalex.org/keywords/race-and-ethnicity","display_name":"race and ethnicity","score":0.6200000047683716},{"id":"https://openalex.org/keywords/lgbtq-identity","display_name":"LGBTQ identity","score":0.9110000133514404},{"id":"https://openalex.org/keywords/educational-attainment","display_name":"educational attainment","score":0.9639999866485596},{"id":"https://openalex.org/keywords/household-income","display_name":"household income","score":0.9990000128746033},{"id":"https://openalex.org/keywords/benchmarking","display_name":"benchmarking","score":0.531000018119812}],"concepts":[{"id":"https://openalex.org/C48947383","wikidata":"https://www.wikidata.org/wiki/Q830719","display_name":"Visitor pattern","level":2,"score":0.9821993112564087},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.3951740860939026},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.39261290431022644},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3724198341369629},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.27758583426475525},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16303014755249023},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.10298511385917664},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10645578.2024.2443347","doi":"https://doi.org/10.1080/10645578.2024.2443347","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10645578.2024.2443347","pdf_url":null,"source":{"id":"https://openalex.org/S68231181","display_name":"Visitor Studies","issn_l":"1064-5578","issn":["1064-5578","1934-7715"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-3"],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Visitor Studies","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities","score":0.4000000059604645}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W124487216","https://openalex.org/W194369801","https://openalex.org/W294523760","https://openalex.org/W1969326952","https://openalex.org/W2800193038","https://openalex.org/W3085314735","https://openalex.org/W7045373253"],"related_works":["https://openalex.org/W617759215","https://openalex.org/W1949688766","https://openalex.org/W2789595609","https://openalex.org/W7067877514","https://openalex.org/W1946929525","https://openalex.org/W2619383652","https://openalex.org/W6922333441","https://openalex.org/W4244840821","https://openalex.org/W4236891477","https://openalex.org/W4403138913"],"abstract_inverted_index":{"In":[0],"the":[1,4,40,87,156],"early":[2],"1990s,":[3],"field":[5,88],"of":[6,13],"visitor":[7,57,102],"studies":[8],"was":[9,48],"in":[10],"a":[11,114],"period":[12],"self-reflection,":[14],"with":[15,50,139],"repeated":[16],"calls":[17],"for":[18,42,150,155],"standardized":[19],"data":[20,85,96,141],"collection":[21],"practices":[22],"that":[23],"could":[24],"be":[25,111],"used":[26],"to":[27,83,110,129],"transcend":[28],"individual":[29],"institutions":[30,144],"and":[31,73,80,94,106,123,136,145],"help":[32],"understand":[33],"museum":[34],"visitors.":[35],"A":[36],"quarter":[37],"century":[38],"later,":[39],"Collaboration":[41],"Ongoing":[43],"Visitor":[44],"Experience":[45],"Studies":[46],"(COVES)":[47],"established,":[49],"more":[51],"than":[52],"50":[53],"museums":[54],"systematically":[55],"collecting":[56],"experience":[58],"data.":[59],"This":[60],"article":[61],"shares":[62],"COVES":[63],"findings":[64],"from":[65,86,97],"2023":[66],"on":[67],"who":[68],"visits,":[69],"why":[70],"they":[71,75],"visit,":[72],"how":[74],"feel":[76],"about":[77],"their":[78,137],"experiences,":[79],"compares":[81],"this":[82],"older":[84],"while":[89,118],"positioning":[90],"itself":[91],"against":[92],"commentary":[93],"available":[95],"30":[98],"years":[99],"prior.":[100],"Certain":[101],"demographics":[103],"(including":[104,120],"race/ethnicity":[105],"LGBT+":[107],"identity)":[108],"appear":[109],"shifting":[112],"amidst":[113],"diversifying":[115],"American":[116],"public,":[117],"others":[119],"educational":[121],"attainment":[122],"household":[124],"income)":[125],"are":[126],"disappointingly":[127],"similar":[128],"trends":[130],"seen":[131],"decades":[132],"ago.":[133],"Prioritizing":[134],"visitors":[135],"experiences":[138],"benchmarked":[140],"(against":[142],"peer":[143],"census":[146],"information)":[147],"is":[148],"essential":[149],"establishing":[151],"actionable":[152],"next":[153],"steps":[154],"field.":[157]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2025-02-15T00:00:00"}
