{"id":"https://openalex.org/W4406636616","doi":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","title":"APPLICATION OF BUSINESS PROCESS RE-ENGINEERING IN THE ACTIVITIES OF AN AUTOMOTIVE SERVICE COMPANY","display_name":"APPLICATION OF BUSINESS PROCESS RE-ENGINEERING IN THE ACTIVITIES OF AN AUTOMOTIVE SERVICE COMPANY","publication_year":2025,"publication_date":"2025-01-21","ids":{"openalex":"https://openalex.org/W4406636616","doi":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92"},"language":"en","primary_location":{"id":"doi:10.29039/2500-1469-2024-12-4-80-92","doi":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","is_oa":true,"landing_page_url":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","pdf_url":null,"source":{"id":"https://openalex.org/S2764873789","display_name":"Russian Journal of Management","issn_l":"2409-6024","issn":["2409-6024","2500-1469"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["russia-white-list-3"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Russian Journal of Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5115957482","display_name":"Alisa GIMAEVA","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Alisa GIMAEVA","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081653234","display_name":"Marat Nuriev","orcid":"https://orcid.org/0009-0003-0741-1734","observed_orcids":["https://orcid.org/0009-0003-0741-1734"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Marat NURIEV","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5071585311","display_name":"\u0420. \u0425. \u0417\u0430\u0440\u0438\u043f\u043e\u0432\u0430","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Rimma ZARIPOVA","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.3367,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.80040315,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":95},"biblio":{"volume":"12","issue":"4","first_page":"80","last_page":"92"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"business process reengineering","score":0.9660000205039978},{"id":"https://openalex.org/keywords/automotive-service-company","display_name":"automotive service company","score":0.7730000019073486},{"id":"https://openalex.org/keywords/vehicle-maintenance","display_name":"vehicle maintenance","score":0.9359999895095825},{"id":"https://openalex.org/keywords/information-flow","display_name":"information flow","score":0.7490000128746033},{"id":"https://openalex.org/keywords/process-optimization","display_name":"process optimization","score":0.5910000205039978},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.6629999876022339},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"competitive advantage","score":0.7310000061988831},{"id":"https://openalex.org/keywords/information-systems-design","display_name":"information system design","score":0.8560000061988831}],"concepts":[{"id":"https://openalex.org/C526921623","wikidata":"https://www.wikidata.org/wiki/Q190117","display_name":"Automotive industry","level":2,"score":0.7630517482757568},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5656670928001404},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5475327968597412},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.5386459827423096},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5299766063690186},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.501194953918457},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.32388216257095337},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2793568968772888},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19899925589561462},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.057074397802352905},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.29039/2500-1469-2024-12-4-80-92","doi":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","is_oa":true,"landing_page_url":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","pdf_url":null,"source":{"id":"https://openalex.org/S2764873789","display_name":"Russian Journal of Management","issn_l":"2409-6024","issn":["2409-6024","2500-1469"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["russia-white-list-3"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Russian Journal of Management","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.29039/2500-1469-2024-12-4-80-92","doi":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","is_oa":true,"landing_page_url":"https://doi.org/10.29039/2500-1469-2024-12-4-80-92","pdf_url":null,"source":{"id":"https://openalex.org/S2764873789","display_name":"Russian Journal of Management","issn_l":"2409-6024","issn":["2409-6024","2500-1469"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["russia-white-list-3"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Russian Journal of Management","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6773999929428101}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W4401020648"],"related_works":["https://openalex.org/W4390118957","https://openalex.org/W2915469043","https://openalex.org/W4391494639","https://openalex.org/W4376639915","https://openalex.org/W2060068245","https://openalex.org/W7042590423","https://openalex.org/W2370697097","https://openalex.org/W2899709761","https://openalex.org/W4390098805","https://openalex.org/W2057014501"],"abstract_inverted_index":{"The":[0,103,130],"article":[1,85],"is":[2,40,100,135],"devoted":[3],"to":[4,18,33,49,74],"the":[5,11,20,57,70,72,84,86,94,114,120,123,133,136,142,151],"reengineering":[6,99,134],"of":[7,10,22,30,59,64,93,111,113,125,132,146],"business":[8,25,88,91],"processes":[9,32,79,89],"automotive":[12,46,152],"service":[13,47,153],"enterprise":[14,95],"as":[15],"a":[16],"way":[17],"improve":[19,56],"efficiency":[21],"activities.":[23],"Modern":[24],"realities":[26],"require":[27],"continuous":[28],"improvement":[29],"internal":[31],"achieve":[34],"competitive":[35],"advantages.":[36],"Business":[37],"process":[38],"re-engineering":[39],"becoming":[41],"an":[42,147],"important":[43],"tool":[44],"for":[45,138,150],"enterprises":[48],"optimise":[50],"resources,":[51],"reduce":[52],"time":[53],"costs":[54],"and":[55,67,77,90,105,108,122,144],"quality":[58],"services":[60],"provided.":[61],"In":[62,83],"conditions":[63],"increasing":[65],"competition":[66],"changes":[68],"in":[69],"market,":[71],"need":[73],"implement":[75],"efficient":[76],"flexible":[78],"becomes":[80],"especially":[81],"urgent.":[82],"main":[87],"tasks":[92,112],"are":[96,118,128],"described,":[97],"their":[98],"carried":[101],"out.":[102],"organisational":[104],"logical":[106],"essences":[107],"temporal":[109],"relations":[110],"subprocess":[115],"\u00abVehicle":[116],"maintenance\u00bb":[117],"identified,":[119],"table":[121],"scheme":[124],"information":[126,148],"flows":[127],"constructed.":[129],"result":[131],"basis":[137],"further":[139],"work":[140],"on":[141],"design":[143],"development":[145],"system":[149],"enterprise.":[154]},"counts_by_year":[{"year":2025,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2025-01-21T00:00:00"}