{"id":"https://openalex.org/W4405552950","doi":"https://doi.org/10.1007/978-3-031-73632-2_63","title":"Organizational Citizenship Behavior and Employee Performance: A Moderating Effect of Work Status in Restaurant Employees in Aqaba Special Economic Zone Authority (ASEZA)","display_name":"Organizational Citizenship Behavior and Employee Performance: A Moderating Effect of Work Status in Restaurant Employees in Aqaba Special Economic Zone Authority (ASEZA)","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4405552950","doi":"https://doi.org/10.1007/978-3-031-73632-2_63"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-031-73632-2_63","doi":"https://doi.org/10.1007/978-3-031-73632-2_63","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-73632-2_63","pdf_url":null,"source":{"id":"https://openalex.org/S4210219266","display_name":"Studies in big data","issn_l":"2197-6503","issn":["2197-6503","2197-6511"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Big Data","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4405507244","display_name":"Achieving Sustainable Business Through AI, Technology Education and Computer Science"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058751305","display_name":"Ra\u2019ed Moh\u2019d Taisir Masa\u2019deh","orcid":"https://orcid.org/0000-0002-9070-3732","observed_orcids":["https://orcid.org/0000-0002-9070-3732"]},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Ra\u2019ed Masa\u2019deh","raw_affiliation_strings":["Department of Management Information Systems,, School of Business, The University of Jordan, Amman, Jordan"],"raw_orcid":"https://orcid.org/0000-0002-9070-3732","affiliations":[{"raw_affiliation_string":"Department of Management Information Systems,, School of Business, The University of Jordan, Amman, Jordan","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062202774","display_name":"Omar A. A. Jawabreh","orcid":"https://orcid.org/0000-0001-5647-895X","observed_orcids":["https://orcid.org/0000-0001-5647-895X"]},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":true,"raw_author_name":"Omar Jawabreh","raw_affiliation_strings":["Department of Hotel Management, Faculty of Tourism and Hospitality, The University of Jordan, Aqaba, Jordan"],"raw_orcid":"https://orcid.org/0000-0001-5647-895X","affiliations":[{"raw_affiliation_string":"Department of Hotel Management, Faculty of Tourism and Hospitality, The University of Jordan, Aqaba, Jordan","institution_ids":["https://openalex.org/I114972647"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5062202774"],"corresponding_institution_ids":["https://openalex.org/I114972647"],"apc_list":null,"apc_paid":null,"fwci":1.4566,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.88539403,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"743","last_page":"752"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.7378000020980835,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.7378000020980835,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.24379999935626984,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11543","display_name":"Employee Performance and Motivation","score":0.01549999974668026,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-citizenship-behavior","display_name":"organizational citizenship behavior","score":1.0},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.996999979019165},{"id":"https://openalex.org/keywords/employment-status","display_name":"employment status","score":0.9779999852180481},{"id":"https://openalex.org/keywords/moderating-effect","display_name":"moderating effect","score":0.9369999766349792},{"id":"https://openalex.org/keywords/restaurant-employees","display_name":"restaurant employees","score":0.9929999709129333},{"id":"https://openalex.org/keywords/hotel-employees","display_name":"hotel employees","score":0.734000027179718},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.628000020980835},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.4569999873638153}],"concepts":[{"id":"https://openalex.org/C126583095","wikidata":"https://www.wikidata.org/wiki/Q1548752","display_name":"Organizational citizenship behavior","level":3,"score":0.8763558864593506},{"id":"https://openalex.org/C2780781376","wikidata":"https://www.wikidata.org/wiki/Q42138","display_name":"Citizenship","level":3,"score":0.5620807409286499},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5444198846817017},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5361644625663757},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.333749383687973},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.31538254022598267},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.26904815435409546},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2646375894546509},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21071618795394897},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08491691946983337},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.050829917192459106},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.045671164989471436},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-031-73632-2_63","doi":"https://doi.org/10.1007/978-3-031-73632-2_63","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-031-73632-2_63","pdf_url":null,"source":{"id":"https://openalex.org/S4210219266","display_name":"Studies in big data","issn_l":"2197-6503","issn":["2197-6503","2197-6511"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Big Data","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":1.0}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1497843627","https://openalex.org/W1549632258","https://openalex.org/W1761792819","https://openalex.org/W1981708577","https://openalex.org/W2089971361","https://openalex.org/W2153646932","https://openalex.org/W2507406068","https://openalex.org/W2514282424","https://openalex.org/W2810619683","https://openalex.org/W2982507950","https://openalex.org/W3025414466","https://openalex.org/W4315786058","https://openalex.org/W4320930363","https://openalex.org/W4386393491","https://openalex.org/W4388658427"],"related_works":["https://openalex.org/W2161648072","https://openalex.org/W2749491374","https://openalex.org/W4402461172","https://openalex.org/W2563765014","https://openalex.org/W3210469536","https://openalex.org/W2990852596","https://openalex.org/W2439305746","https://openalex.org/W7220277813","https://openalex.org/W2936941748","https://openalex.org/W6886017408"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2024-12-19T00:00:00"}