{"id":"https://openalex.org/W4405419635","doi":"https://doi.org/10.1080/10447318.2024.2430429","title":"Examining Perceived Privacy, Perceived Security and Technology Anxiety into UMEGA in Improving Adoption Behavior of E-Government Services: An Evidence from Pakistan","display_name":"Examining Perceived Privacy, Perceived Security and Technology Anxiety into UMEGA in Improving Adoption Behavior of E-Government Services: An Evidence from Pakistan","publication_year":2024,"publication_date":"2024-12-16","ids":{"openalex":"https://openalex.org/W4405419635","doi":"https://doi.org/10.1080/10447318.2024.2430429"},"language":"en","primary_location":{"id":"doi:10.1080/10447318.2024.2430429","doi":"https://doi.org/10.1080/10447318.2024.2430429","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2024.2430429","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","ccf-b","cwts-core","dongbi-c","jufo-2","ki-jl-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114757456","display_name":"Faheem Muneer","orcid":"https://orcid.org/0009-0003-2309-5049","observed_orcids":["https://orcid.org/0009-0003-2309-5049"]},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Faheem Muneer","raw_affiliation_strings":["School of Public Affairs, Department of Public Administration, University of Science and Technology of China","School of Public Affairs, Department of Public Administration, University of Science and Technology of China, Hefei, Anhui, China"],"raw_orcid":"https://orcid.org/0009-0003-2309-5049","affiliations":[{"raw_affiliation_string":"School of Public Affairs, Department of Public Administration, University of Science and Technology of China","institution_ids":["https://openalex.org/I126520041"]},{"raw_affiliation_string":"School of Public Affairs, Department of Public Administration, University of Science and Technology of China, Hefei, Anhui, China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063397947","display_name":"Akbar Azam","orcid":"https://orcid.org/0000-0002-5081-8471","observed_orcids":["https://orcid.org/0000-0002-5081-8471"]},"institutions":[{"id":"https://openalex.org/I201384688","display_name":"National University of Computer and Emerging Sciences","ror":"https://ror.org/003eyb898","country_code":"PK","type":"education","lineage":["https://openalex.org/I201384688"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Akbar Azam","raw_affiliation_strings":["FAST School of Management, National University of Computer and Emerging Sciences","FAST School of Management, National University of Computer and Emerging Sciences, Lahore Pakistan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"FAST School of Management, National University of Computer and Emerging Sciences","institution_ids":["https://openalex.org/I201384688"]},{"raw_affiliation_string":"FAST School of Management, National University of Computer and Emerging Sciences, Lahore Pakistan","institution_ids":["https://openalex.org/I201384688"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102868374","display_name":"Hui Yang","orcid":"https://orcid.org/0009-0004-4717-2042","observed_orcids":["https://orcid.org/0009-0004-4717-2042"]},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Hui Yang","raw_affiliation_strings":["School of Public Affairs, Department of Public Administration, East Management and Research Building, University of Science and Technology of China","School of Public Affairs, Department of Public Administration, East Management and Research Building, University of Science and Technology of China, Hefei, Anhui, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Public Affairs, Department of Public Administration, East Management and Research Building, University of Science and Technology of China","institution_ids":["https://openalex.org/I126520041"]},{"raw_affiliation_string":"School of Public Affairs, Department of Public Administration, East Management and Research Building, University of Science and Technology of China, Hefei, Anhui, China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019318548","display_name":"Munazza Saeed","orcid":"https://orcid.org/0000-0003-4091-6921","observed_orcids":["https://orcid.org/0000-0003-4091-6921"]},"institutions":[{"id":"https://openalex.org/I201384688","display_name":"National University of Computer and Emerging Sciences","ror":"https://ror.org/003eyb898","country_code":"PK","type":"education","lineage":["https://openalex.org/I201384688"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Munazza Saeed","raw_affiliation_strings":["FAST School of Management, National University of Computer and Emerging Sciences","FAST School of Management, National University of Computer and Emerging Sciences, Lahore Pakistan"],"raw_orcid":"https://orcid.org/0000-0003-4091-6921","affiliations":[{"raw_affiliation_string":"FAST School of Management, National University of Computer and Emerging Sciences","institution_ids":["https://openalex.org/I201384688"]},{"raw_affiliation_string":"FAST School of Management, National University of Computer and Emerging Sciences, Lahore Pakistan","institution_ids":["https://openalex.org/I201384688"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5102868374"],"corresponding_institution_ids":["https://openalex.org/I126520041"],"apc_list":null,"apc_paid":null,"fwci":2.2472,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.91044373,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":"41","issue":"16","first_page":"9994","last_page":"10006"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5893999934196472,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5893999934196472,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.4066999852657318,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-government-adoption","display_name":"e-government adoption","score":0.7870000004768372},{"id":"https://openalex.org/keywords/privacy-perception","display_name":"perceived privacy","score":0.878000020980835},{"id":"https://openalex.org/keywords/perceived-security","display_name":"perceived security","score":1.0},{"id":"https://openalex.org/keywords/technology-anxiety","display_name":"technology anxiety","score":1.0},{"id":"https://openalex.org/keywords/effort-expectancy","display_name":"effort expectancy","score":0.6389999985694885},{"id":"https://openalex.org/keywords/performance-expectancy","display_name":"performance expectancy","score":1.0},{"id":"https://openalex.org/keywords/trust-in-e-government","display_name":"trust in e-government","score":0.7670000195503235},{"id":"https://openalex.org/keywords/user-attitudes","display_name":"user attitudes","score":0.7829999923706055},{"id":"https://openalex.org/keywords/citizen-participation","display_name":"citizen participation","score":0.5740000009536743},{"id":"https://openalex.org/keywords/pakistan","display_name":"Pakistan","score":0.3070000112056732}],"concepts":[{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.8453644514083862},{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.7137311697006226},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.703786313533783},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6771569848060608},{"id":"https://openalex.org/C558461103","wikidata":"https://www.wikidata.org/wiki/Q154430","display_name":"Anxiety","level":2,"score":0.5597241520881653},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.48379582166671753},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4822900593280792},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4223019778728485},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.35733556747436523},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3115139901638031},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2205202281475067},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11236748099327087},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10447318.2024.2430429","doi":"https://doi.org/10.1080/10447318.2024.2430429","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10447318.2024.2430429","pdf_url":null,"source":{"id":"https://openalex.org/S165559636","display_name":"International Journal of Human-Computer Interaction","issn_l":"1044-7318","issn":["1044-7318","1532-7590"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","ccf-b","cwts-core","dongbi-c","jufo-2","ki-jl-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Human\u2013Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.6601999998092651}],"sustainable_development_goals_aurora":[{"display_name":"Gender equality","id":"https://metadata.un.org/sdg/5","score":0.4300000071525574}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":72,"referenced_works":["https://openalex.org/W749329947","https://openalex.org/W1519008338","https://openalex.org/W1570850622","https://openalex.org/W1791587663","https://openalex.org/W1870146437","https://openalex.org/W2006801858","https://openalex.org/W2017137332","https://openalex.org/W2020564960","https://openalex.org/W2046490524","https://openalex.org/W2059227879","https://openalex.org/W2062459507","https://openalex.org/W2090909103","https://openalex.org/W2091401192","https://openalex.org/W2092406579","https://openalex.org/W2093548531","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2125700060","https://openalex.org/W2130006747","https://openalex.org/W2218975180","https://openalex.org/W2343275566","https://openalex.org/W2461493676","https://openalex.org/W2524404778","https://openalex.org/W2547364233","https://openalex.org/W2553423018","https://openalex.org/W2561541699","https://openalex.org/W2579337123","https://openalex.org/W2588282077","https://openalex.org/W2598079956","https://openalex.org/W2604603160","https://openalex.org/W2766178368","https://openalex.org/W2788878927","https://openalex.org/W2792652033","https://openalex.org/W2795561270","https://openalex.org/W2796252778","https://openalex.org/W2807302174","https://openalex.org/W2825464516","https://openalex.org/W2884886402","https://openalex.org/W2903117884","https://openalex.org/W2916768622","https://openalex.org/W2921867009","https://openalex.org/W2947300702","https://openalex.org/W2949371033","https://openalex.org/W2954688918","https://openalex.org/W2967555462","https://openalex.org/W2979630387","https://openalex.org/W3011417853","https://openalex.org/W3034426053","https://openalex.org/W3036231864","https://openalex.org/W3096436538","https://openalex.org/W3122947385","https://openalex.org/W3125976894","https://openalex.org/W3150373948","https://openalex.org/W3196701708","https://openalex.org/W3208327380","https://openalex.org/W3215628772","https://openalex.org/W4200154329","https://openalex.org/W4212896766","https://openalex.org/W4231077521","https://openalex.org/W4231695857","https://openalex.org/W4235678817","https://openalex.org/W4240039235","https://openalex.org/W4281398601","https://openalex.org/W4281927194","https://openalex.org/W4293479086","https://openalex.org/W4293661013","https://openalex.org/W4307196205","https://openalex.org/W4309606531","https://openalex.org/W4311783193","https://openalex.org/W4376626443","https://openalex.org/W4376874077","https://openalex.org/W4399359434"],"related_works":["https://openalex.org/W2565717183","https://openalex.org/W2564362194","https://openalex.org/W642075689","https://openalex.org/W7138996587","https://openalex.org/W4233997885","https://openalex.org/W4399359434","https://openalex.org/W3180043802","https://openalex.org/W1964048369","https://openalex.org/W2806897876","https://openalex.org/W2944220526"],"abstract_inverted_index":{"This":[0,27,89],"study":[1,28,90],"examines":[2],"the":[3,38,93,96,100,158],"relationship":[4],"of":[5,99,147],"perceived":[6,8,30,32,67,69],"privacy,":[7,31,68],"security,":[9,33,70,118],"technology":[10,35,71,155],"anxiety,":[11,72],"effort":[12,73],"expectancy,":[13,74],"and":[14,22,25,34,49,75,84,87,95,111,117,131],"performance":[15,76],"expectancy":[16,77],"with":[17],"citizens\u2019":[18,80,105,119],"adoption":[19,81],"behavior":[20,82],"directly":[21,83],"through":[23,51,85,127],"trust":[24,106,132],"attitude.":[26],"integrated":[29],"anxiety":[36,156],"into":[37],"UMEGA":[39],"framework.":[40],"Data":[41],"were":[42],"collected":[43],"from":[44],"759":[45],"citizens":[46],"in":[47,121,133],"Pakistan":[48,148],"analyzed":[50],"partial":[52],"least":[53],"square":[54],"structural":[55],"equation":[56],"modeling":[57],"(PLS-SEM)":[58],"using":[59],"SmartPLS":[60],"4.0":[61],"software.":[62],"The":[63],"results":[64],"demonstrate":[65],"that":[66,92],"positively":[78],"impact":[79],"attitude":[86,130],"trust.":[88],"implies":[91],"policymakers":[94],"relevant":[97],"authorities":[98],"Pakistani":[101],"government":[102],"should":[103],"improve":[104],"by":[107],"addressing":[108],"their":[109,128],"privacy":[110,116],"security":[112],"concerns.":[113],"By":[114],"enhancing":[115],"participation":[120],"e-government":[122,151],"services":[123,152],"can":[124,149],"be":[125],"increased":[126],"positive":[129],"these":[134],"platforms.":[135],"Moreover,":[136],"this":[137],"research":[138],"suggests":[139],"making":[140],"simple":[141],"video":[142],"tutorials":[143],"explaining":[144],"how":[145],"people":[146],"use":[150],"to":[153],"decrease":[154],"among":[157],"public.":[159]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":3}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2024-12-16T00:00:00"}