{"id":"https://openalex.org/W4404962458","doi":"https://doi.org/10.4018/979-8-3693-6562-5.ch010","title":"Enhancing Guest Experience and Data Security in Hospitality","display_name":"Enhancing Guest Experience and Data Security in Hospitality","publication_year":2024,"publication_date":"2024-12-03","ids":{"openalex":"https://openalex.org/W4404962458","doi":"https://doi.org/10.4018/979-8-3693-6562-5.ch010"},"language":"en","primary_location":{"id":"doi:10.4018/979-8-3693-6562-5.ch010","doi":"https://doi.org/10.4018/979-8-3693-6562-5.ch010","is_oa":false,"landing_page_url":"https://doi.org/10.4018/979-8-3693-6562-5.ch010","pdf_url":null,"source":{"id":"https://openalex.org/S4210170998","display_name":"Advances in hospitality, tourism and the services industry (AHTSI) book series","issn_l":"2475-6547","issn":["2475-6547","2475-6555"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Hospitality, Tourism, and the Services Industry","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4404962242","display_name":"Exploring the World With Blockchain Through Cryptotravel"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5051829423","display_name":"Ankit Dambhare","orcid":"https://orcid.org/0000-0002-8455-4128","observed_orcids":["https://orcid.org/0000-0002-8455-4128"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ankit Dambhare","raw_affiliation_strings":["Institute of Hotel Management, Lucknow, India"],"raw_orcid":"https://orcid.org/0000-0002-8455-4128","affiliations":[{"raw_affiliation_string":"Institute of Hotel Management, Lucknow, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072892325","display_name":"Varinder Singh Rana","orcid":"https://orcid.org/0009-0008-8562-8265","observed_orcids":["https://orcid.org/0009-0008-8562-8265","https://orcid.org/0000-0001-6158-9195"]},"institutions":[{"id":"https://openalex.org/I2799651553","display_name":"City University Ajman","ror":"https://ror.org/00zb4qh40","country_code":"AE","type":"education","lineage":["https://openalex.org/I2799651553"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Varinder Singh Rana","raw_affiliation_strings":["City University, Ajman, UAE"],"raw_orcid":"https://orcid.org/0009-0008-8562-8265","affiliations":[{"raw_affiliation_string":"City University, Ajman, UAE","institution_ids":["https://openalex.org/I2799651553"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.6131,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.95712606,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"161","last_page":"174"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13913","display_name":"Blockchain Technology in Education and Learning","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/blockchain","display_name":"blockchain","score":0.9769999980926514},{"id":"https://openalex.org/keywords/data-security","display_name":"data security","score":0.8069999814033508},{"id":"https://openalex.org/keywords/guest-experience","display_name":"guest experience","score":0.9860000014305115},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.9620000123977661},{"id":"https://openalex.org/keywords/smart-contracts","display_name":"smart contracts","score":0.9210000038146973},{"id":"https://openalex.org/keywords/distributed-ledger-technology","display_name":"distributed ledger technology","score":0.550000011920929},{"id":"https://openalex.org/keywords/data-privacy","display_name":"data privacy","score":0.753000020980835},{"id":"https://openalex.org/keywords/cryptographic-algorithms","display_name":"cryptographic algorithms","score":0.8080000281333923}],"concepts":[{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.786430835723877},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.40743356943130493},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4020126461982727},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3892177641391754},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.30751579999923706},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17051449418067932},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.10623422265052795},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.06538867950439453}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/979-8-3693-6562-5.ch010","doi":"https://doi.org/10.4018/979-8-3693-6562-5.ch010","is_oa":false,"landing_page_url":"https://doi.org/10.4018/979-8-3693-6562-5.ch010","pdf_url":null,"source":{"id":"https://openalex.org/S4210170998","display_name":"Advances in hospitality, tourism and the services industry (AHTSI) book series","issn_l":"2475-6547","issn":["2475-6547","2475-6555"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Hospitality, Tourism, and the Services Industry","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4943999946117401}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W893234787","https://openalex.org/W1907293129","https://openalex.org/W1969344535","https://openalex.org/W2150627814","https://openalex.org/W2290426788","https://openalex.org/W2392113277","https://openalex.org/W2510244456","https://openalex.org/W2527800909","https://openalex.org/W2536325433","https://openalex.org/W2578476968","https://openalex.org/W2584454765","https://openalex.org/W2601306580","https://openalex.org/W2606010969","https://openalex.org/W2614305404","https://openalex.org/W2729396025","https://openalex.org/W2738122318","https://openalex.org/W2746553616","https://openalex.org/W2758544228","https://openalex.org/W2766209351","https://openalex.org/W2897450989","https://openalex.org/W2945978829","https://openalex.org/W2976498840","https://openalex.org/W3123130758","https://openalex.org/W3123937330","https://openalex.org/W3183781725","https://openalex.org/W4211068006"],"related_works":["https://openalex.org/W4404963370","https://openalex.org/W4411643187","https://openalex.org/W7130339113","https://openalex.org/W7161843124","https://openalex.org/W4412658658","https://openalex.org/W4398249784","https://openalex.org/W4385423296","https://openalex.org/W4403337920","https://openalex.org/W4297516819","https://openalex.org/W4412658751"],"abstract_inverted_index":{"This":[0,37,118],"chapter":[1,38,119],"examines":[2],"how":[3],"blockchain":[4,63,127],"technology":[5,64],"has":[6],"a":[7,22,28,67],"significant":[8],"impact":[9],"on":[10],"data":[11,31,49,99],"security":[12,32,100],"and":[13,24,33,46,56,71,82,94,101,115,123,135],"visitor":[14,44],"experience":[15],"in":[16,27,42,62,129],"the":[17,111,121],"hospitality":[18,130],"industry.":[19],"Blockchain":[20],"provides":[21],"transparent":[23],"decentralized":[25],"solution":[26],"time":[29],"when":[30],"trust":[34],"are":[35,103],"critical.":[36],"clarifies":[39],"blockchain's":[40,106],"significance":[41],"transforming":[43],"interactions":[45],"protecting":[47],"private":[48],"by":[50,85,105],"going":[51],"over":[52],"its":[53],"fundamental":[54],"ideas":[55],"features.":[57],"An":[58],"unchangeable":[59],"ledger":[60],"system":[61],"serves":[65],"as":[66],"basis":[68],"for":[69],"open":[70],"unhackable":[72],"guest":[73,98],"management":[74],"systems.":[75],"Hospitality":[76],"businesses":[77],"may":[78],"increase":[79],"operational":[80],"efficiency":[81],"client":[83],"happiness":[84],"using":[86,132],"smart":[87],"contracts":[88],"to":[89],"automate":[90],"tasks":[91],"like":[92],"reservation":[93],"feedback":[95],"gathering.":[96],"Additionally,":[97],"privacy":[102],"guaranteed":[104],"cryptographic":[107],"algorithms,":[108],"which":[109],"reduce":[110],"possibility":[112],"of":[113,126],"breaches":[114],"unauthorized":[116],"access.":[117],"demonstrates":[120],"benefits":[122],"practical":[124],"implications":[125],"implementation":[128],"environments":[131],"case":[133],"studies":[134],"real-world":[136],"experiences.":[137]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2024-12-04T00:00:00"}
