{"id":"https://openalex.org/W4404844760","doi":"https://doi.org/10.1016/j.vaccine.2024.126559","title":"Exploring Chatbot contributions to enhancing vaccine literacy and uptake: A scoping review of the literature","display_name":"Exploring Chatbot contributions to enhancing vaccine literacy and uptake: A scoping review of the literature","publication_year":2024,"publication_date":"2024-11-29","ids":{"openalex":"https://openalex.org/W4404844760","doi":"https://doi.org/10.1016/j.vaccine.2024.126559","pmid":"https://pubmed.ncbi.nlm.nih.gov/39615346"},"language":"en","primary_location":{"id":"doi:10.1016/j.vaccine.2024.126559","doi":"https://doi.org/10.1016/j.vaccine.2024.126559","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.vaccine.2024.126559","pdf_url":null,"source":{"id":"https://openalex.org/S27359860","display_name":"Vaccine","issn_l":"0264-410X","issn":["0264-410X","1873-2518"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-d","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-200","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vaccine","raw_type":"journal-article"},"volume":null,"type":"review","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1016/j.vaccine.2024.126559","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059846152","display_name":"Claudia Cosma","orcid":"https://orcid.org/0009-0000-6958-0275","observed_orcids":["https://orcid.org/0009-0000-6958-0275"]},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Claudia Cosma","raw_affiliation_strings":["Medical School of Specialization in Hygiene and Preventive Medicine, University of Florence, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Medical School of Specialization in Hygiene and Preventive Medicine, University of Florence, Italy","institution_ids":["https://openalex.org/I45084792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023801882","display_name":"Alessio Radi","orcid":"https://orcid.org/0000-0001-9637-3458","observed_orcids":["https://orcid.org/0000-0001-9637-3458"]},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Alessio Radi","raw_affiliation_strings":["Medical School of Specialization in Hygiene and Preventive Medicine, University of Florence, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Medical School of Specialization in Hygiene and Preventive Medicine, University of Florence, Italy","institution_ids":["https://openalex.org/I45084792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114879676","display_name":"Rachele Cattano","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Rachele Cattano","raw_affiliation_strings":["Central Tuscany Local Health Unit, 50142 Florence, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Central Tuscany Local Health Unit, 50142 Florence, Italy","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038537847","display_name":"Patrizio Zanobini","orcid":"https://orcid.org/0000-0002-8202-2937","observed_orcids":["https://orcid.org/0000-0002-8202-2937"]},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Patrizio Zanobini","raw_affiliation_strings":["Department of Health Sciences, University of Florence, 50134 Florence, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Health Sciences, University of Florence, 50134 Florence, Italy","institution_ids":["https://openalex.org/I45084792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5087147122","display_name":"Guglielmo Bonaccorsi","orcid":"https://orcid.org/0000-0002-5171-4308","observed_orcids":["https://orcid.org/0000-0002-5171-4308"]},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Guglielmo Bonaccorsi","raw_affiliation_strings":["Department of Health Sciences, University of Florence, 50134 Florence, Italy. Electronic address: guglielmo.bonaccorsi@unifi.it"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Health Sciences, University of Florence, 50134 Florence, Italy. Electronic address: guglielmo.bonaccorsi@unifi.it","institution_ids":["https://openalex.org/I45084792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084713901","display_name":"Chiara Lorini","orcid":"https://orcid.org/0000-0003-3170-1857","observed_orcids":["https://orcid.org/0000-0003-3170-1857"]},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Chiara Lorini","raw_affiliation_strings":["Department of Health Sciences, University of Florence, 50134 Florence, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Health Sciences, University of Florence, 50134 Florence, Italy","institution_ids":["https://openalex.org/I45084792"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000558185","display_name":"Marco Del Riccio","orcid":"https://orcid.org/0000-0002-2742-0297","observed_orcids":["https://orcid.org/0000-0002-2742-0297"]},"institutions":[{"id":"https://openalex.org/I45084792","display_name":"University of Florence","ror":"https://ror.org/04jr1s763","country_code":"IT","type":"education","lineage":["https://openalex.org/I45084792"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marco Del Riccio","raw_affiliation_strings":["Department of Health Sciences, University of Florence, 50134 Florence, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Health Sciences, University of Florence, 50134 Florence, Italy","institution_ids":["https://openalex.org/I45084792"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5087147122"],"corresponding_institution_ids":["https://openalex.org/I45084792"],"apc_list":{"value":3650,"currency":"USD","value_usd":3650},"apc_paid":{"value":3650,"currency":"USD","value_usd":3650},"fwci":2.7677,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.91433892,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"44","issue":null,"first_page":"126559","last_page":"126559"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10833","display_name":"Vaccine Coverage and Hesitancy","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10833","display_name":"Vaccine Coverage and Hesitancy","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/3306","display_name":"Health"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.0020000000949949026,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbots","display_name":"chatbots","score":1.0},{"id":"https://openalex.org/keywords/vaccine-literacy","display_name":"vaccine literacy","score":0.996999979019165},{"id":"https://openalex.org/keywords/vaccine-uptake","display_name":"vaccine uptake","score":0.875},{"id":"https://openalex.org/keywords/vaccination-communication","display_name":"vaccination communication","score":0.8560000061988831},{"id":"https://openalex.org/keywords/covid-19-vaccines","display_name":"COVID-19 vaccines","score":0.7870000004768372},{"id":"https://openalex.org/keywords/hpv-vaccination","display_name":"HPV vaccination","score":0.8870000243186951},{"id":"https://openalex.org/keywords/childhood-immunization","display_name":"childhood immunization","score":0.9760000109672546},{"id":"https://openalex.org/keywords/vaccine-misinformation","display_name":"vaccine misinformation","score":0.8669999837875366},{"id":"https://openalex.org/keywords/health-education","display_name":"health education","score":0.871999979019165},{"id":"https://openalex.org/keywords/vaccine-attitudes","display_name":"vaccine attitudes","score":0.6060000061988831}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7905517816543579},{"id":"https://openalex.org/C547764534","wikidata":"https://www.wikidata.org/wiki/Q8236","display_name":"Literacy","level":2,"score":0.5618196725845337},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.41743963956832886},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.35742074251174927},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3230494558811188},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2982284426689148},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2489253580570221},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.15193966031074524}],"mesh":[{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":"Q000517","qualifier_name":"prevention & control","is_major_topic":false},{"descriptor_ui":"D000086663","descriptor_name":"COVID-19 Vaccines","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003142","descriptor_name":"Communication","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007722","descriptor_name":"Health Knowledge, Attitudes, Practice","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014611","descriptor_name":"Vaccination","qualifier_ui":"Q000523","qualifier_name":"psychology","is_major_topic":true},{"descriptor_ui":"D057220","descriptor_name":"Health Literacy","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":3,"locations":[{"id":"doi:10.1016/j.vaccine.2024.126559","doi":"https://doi.org/10.1016/j.vaccine.2024.126559","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.vaccine.2024.126559","pdf_url":null,"source":{"id":"https://openalex.org/S27359860","display_name":"Vaccine","issn_l":"0264-410X","issn":["0264-410X","1873-2518"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-d","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-200","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vaccine","raw_type":"journal-article"},{"id":"pmid:39615346","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/39615346","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vaccine","raw_type":"Journal Article"},{"id":"pmh:oai:flore.unifi.it:2158/1403392","doi":null,"is_oa":true,"landing_page_url":"https://www.sciencedirect.com/science/article/pii/S0264410X24012416","pdf_url":null,"source":{"id":"https://openalex.org/S4306402033","display_name":"Florence Research (University of Florence)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I45084792","host_organization_name":"University of Florence","host_organization_lineage":["https://openalex.org/I45084792"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1016/j.vaccine.2024.126559","doi":"https://doi.org/10.1016/j.vaccine.2024.126559","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.vaccine.2024.126559","pdf_url":null,"source":{"id":"https://openalex.org/S27359860","display_name":"Vaccine","issn_l":"0264-410X","issn":["0264-410X","1873-2518"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-d","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-200","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vaccine","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.9537000060081482}],"study_designs":[{"id":"https://openalex.org/study-designs/systematic-review","display_name":"Systematic Review"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W2599460564","https://openalex.org/W2736743263","https://openalex.org/W2891378911","https://openalex.org/W2901669506","https://openalex.org/W2931993265","https://openalex.org/W3021999948","https://openalex.org/W3038826665","https://openalex.org/W3092419658","https://openalex.org/W3115922900","https://openalex.org/W3146304353","https://openalex.org/W3165131858","https://openalex.org/W3193767085","https://openalex.org/W4200497445","https://openalex.org/W4210512659","https://openalex.org/W4225338707","https://openalex.org/W4283525622","https://openalex.org/W4283764640","https://openalex.org/W4285088058","https://openalex.org/W4290805617","https://openalex.org/W4294983214","https://openalex.org/W4296845163","https://openalex.org/W4312490993","https://openalex.org/W4312559231","https://openalex.org/W4312565803","https://openalex.org/W4321004677","https://openalex.org/W4323341654","https://openalex.org/W4323350039","https://openalex.org/W4324304837","https://openalex.org/W4366351000","https://openalex.org/W4366989525","https://openalex.org/W4378232676","https://openalex.org/W4378714328","https://openalex.org/W4383710481","https://openalex.org/W4385437651","https://openalex.org/W4385664811","https://openalex.org/W4386051480","https://openalex.org/W4387242094","https://openalex.org/W4388047029","https://openalex.org/W4389917881","https://openalex.org/W4390581988","https://openalex.org/W4391540683","https://openalex.org/W4399792405","https://openalex.org/W4400089482","https://openalex.org/W4403520039","https://openalex.org/W6801921022","https://openalex.org/W6810868355","https://openalex.org/W6842622112"],"related_works":["https://openalex.org/W4385437651","https://openalex.org/W4399792405","https://openalex.org/W4404532231","https://openalex.org/W4362695211","https://openalex.org/W4323341654","https://openalex.org/W6924951886","https://openalex.org/W4396219128","https://openalex.org/W4409235802","https://openalex.org/W4378232676","https://openalex.org/W4416133398"],"abstract_inverted_index":{"BACKGROUND:":[0],"The":[1],"increasing":[2],"integration":[3],"of":[4,33,38,51,57,87,122,153],"chatbots":[5,34,58,123,154],"across":[6],"various":[7],"sectors":[8],"marks":[9],"a":[10,112,137],"significant":[11],"shift":[12],"in":[13,19,35,43,136,145,155,176],"digital":[14,210],"communication,":[15],"and":[16,47,64,80,91,107,128,134,159,169,184,199,205,215,225],"their":[17,191,200],"role":[18,32,175],"healthcare":[20,188],"makes":[21],"no":[22],"exception.":[23],"This":[24,70],"scoping":[25,71],"review":[26,72],"aims":[27],"to":[28,59,74,98,105,124,193,202],"systematically":[29],"examine":[30],"the":[31,36,49,55,75,81,120,146,151,178],"perspective":[37],"organizational":[39],"vaccine":[40,45,126,157],"literacy,":[41],"particularly":[42],"enhancing":[44,156],"literacy":[46,127,158],"facilitating":[48],"dissemination":[50],"vaccine-related":[52],"information,":[53,217],"evaluating":[54],"potential":[56,192],"transform":[60],"vaccination":[61],"communication":[62,186],"strategies":[63],"improve":[65,125],"health":[66,197],"education":[67],"outcomes.":[68],"METHODS:":[69],"adhered":[73],"Joanna":[76],"Briggs":[77],"Institute":[78],"methodology":[79],"PRISMA-ScR":[82],"checklist.":[83],"A":[84],"systematic":[85],"search":[86],"MEDLINE,":[88],"Embase,":[89],"Scopus,":[90],"PsycInfo":[92],"was":[93],"conducted":[94],"from":[95],"January":[96],"2020":[97],"October":[99],"30,":[100],"2024,":[101],"using":[102],"keywords":[103],"related":[104],"\"chatbots\"":[106],"\"vaccination.\"":[108],"Study":[109],"selection":[110],"involved":[111],"two-stage":[113],"screening":[114],"process,":[115],"focusing":[116,162],"on":[117,163],"studies":[118,142,149],"reporting":[119],"use":[121],"uptake.":[129],"Data":[130],"were":[131,143],"thematically":[132],"analyzed":[133],"presented":[135],"narrative":[138],"format.":[139],"RESULTS:":[140],"Twenty-two":[141],"included":[144],"review:":[147],"these":[148],"demonstrate":[150],"effectiveness":[152],"acceptance,":[160],"mainly":[161],"COVID-19":[164],"but":[165,222],"also":[166,223],"addressing":[167],"HPV":[168],"childhood":[170],"vaccinations.":[171,228],"They":[172],"highlight":[173],"chatbots'":[174],"improving":[177,185,218],"vaccine-literate":[179],"environment":[180],"through":[181],"countering":[182],"misinformation":[183],"with":[187],"professionals,":[189],"showcasing":[190],"significantly":[194],"influence":[195],"public":[196],"outcomes":[198],"adaptability":[201],"diverse":[203],"populations":[204],"geographic":[206],"regions.":[207],"CONCLUSIONS:":[208],"These":[209],"assistants":[211],"could":[212],"provide":[213],"personalized":[214],"up-to-date":[216],"not":[219],"only":[220],"knowledge":[221],"attitudes":[224],"intentions":[226],"towards":[227]},"counts_by_year":[{"year":2026,"cited_by_count":15},{"year":2025,"cited_by_count":14}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2024-11-30T00:00:00"}
