{"id":"https://openalex.org/W4404277629","doi":"https://doi.org/10.21608/ajss.2024.327658.1031","title":"\" \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0639\u0632\u064a\u0632 \u0631\u0623\u0633 \u0627\u0644\u0645\u0627\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u0649 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0648\u0639\u0644\u0627\u0642\u062a\u0647\u0627 \u0628\u0633\u0644\u0648\u0643\u064a\u0627\u062a \u0645\u0648\u0627\u0637\u0646\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \"","display_name":"\" \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0639\u0632\u064a\u0632 \u0631\u0623\u0633 \u0627\u0644\u0645\u0627\u0644 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u0649 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0648\u0639\u0644\u0627\u0642\u062a\u0647\u0627 \u0628\u0633\u0644\u0648\u0643\u064a\u0627\u062a \u0645\u0648\u0627\u0637\u0646\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \"","publication_year":2024,"publication_date":"2024-11-12","ids":{"openalex":"https://openalex.org/W4404277629","doi":"https://doi.org/10.21608/ajss.2024.327658.1031"},"language":"ar","primary_location":{"id":"doi:10.21608/ajss.2024.327658.1031","doi":"https://doi.org/10.21608/ajss.2024.327658.1031","is_oa":false,"landing_page_url":"http://dx.doi.org/10.21608/ajss.2024.327658.1031","pdf_url":null,"source":{"id":"https://openalex.org/S4393920136","display_name":"Al-Ma\u011fallah Al-Ak\u0101d\u012bmiyya\u1e97 Lil-\u02bful\u016bm Al-I\u011ftim\u0101\u02bfiyya\u1e97","issn_l":"2974-3524","issn":["2974-3524","2974-3532"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0627\u0644\u0645\u062c\u0644\u0629 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629 \u0644\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114604442","display_name":"\u0627\u0633\u0644\u0627\u0645 \u0645\u062d\u0645\u0648\u062f \u062c\u0645\u0639\u0629","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I113643904","display_name":"Beni-Suef University","ror":"https://ror.org/05pn4yv70","country_code":"EG","type":"education","lineage":["https://openalex.org/I113643904"]}],"countries":["EG"],"is_corresponding":true,"raw_author_name":"\u0627\u0633\u0644\u0627\u0645 \u0645\u062d\u0645\u0648\u062f \u062c\u0645\u0639\u0629","raw_affiliation_strings":["\u0642\u0633\u0645 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0627\u0645\u0629 \u0648\u0627\u0644\u0625\u0639\u0644\u0627\u0646 \r\n\u0643\u0644\u064a\u0629 \u0627\u0644\u0625\u0639\u0644\u0627\u0645 \r\n\u062c\u0627\u0645\u0639\u0629 \u0628\u0646\u0649 \u0633\u0648\u064a\u0641"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"\u0642\u0633\u0645 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0627\u0645\u0629 \u0648\u0627\u0644\u0625\u0639\u0644\u0627\u0646 \r\n\u0643\u0644\u064a\u0629 \u0627\u0644\u0625\u0639\u0644\u0627\u0645 \r\n\u062c\u0627\u0645\u0639\u0629 \u0628\u0646\u0649 \u0633\u0648\u064a\u0641","institution_ids":["https://openalex.org/I113643904"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5114604442"],"corresponding_institution_ids":["https://openalex.org/I113643904"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"3","issue":"1","first_page":"190","last_page":"230"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11239","display_name":"Social Capital and Networks","score":0.5907999873161316,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11239","display_name":"Social Capital and Networks","score":0.5907999873161316,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.23839999735355377,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.054099999368190765,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-social-capital","display_name":"organizational social capital","score":0.8360000252723694},{"id":"https://openalex.org/keywords/customer-citizenship-behavior","display_name":"customer citizenship behavior","score":0.8809999823570251},{"id":"https://openalex.org/keywords/communication-strategies","display_name":"communication strategies","score":0.8230000138282776},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.5199999809265137},{"id":"https://openalex.org/keywords/cooperation","display_name":"cooperation","score":0.5329999923706055},{"id":"https://openalex.org/keywords/loyalty","display_name":"loyalty","score":0.49300000071525574},{"id":"https://openalex.org/keywords/network-strength","display_name":"network strength","score":0.4699999988079071},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.4230000078678131},{"id":"https://openalex.org/keywords/telecommunications-companies","display_name":"telecommunications companies","score":0.5820000171661377},{"id":"https://openalex.org/keywords/word-of-mouth","display_name":"word of mouth","score":0.5109999775886536}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2373804748058319}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.21608/ajss.2024.327658.1031","doi":"https://doi.org/10.21608/ajss.2024.327658.1031","is_oa":false,"landing_page_url":"http://dx.doi.org/10.21608/ajss.2024.327658.1031","pdf_url":null,"source":{"id":"https://openalex.org/S4393920136","display_name":"Al-Ma\u011fallah Al-Ak\u0101d\u012bmiyya\u1e97 Lil-\u02bful\u016bm Al-I\u011ftim\u0101\u02bfiyya\u1e97","issn_l":"2974-3524","issn":["2974-3524","2974-3532"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0627\u0644\u0645\u062c\u0644\u0629 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629 \u0644\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.48510000109672546,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4390514111","https://openalex.org/W4405958068","https://openalex.org/W4388009617","https://openalex.org/W4412139782","https://openalex.org/W4415608454","https://openalex.org/W4312943711","https://openalex.org/W7168078961","https://openalex.org/W4392145230","https://openalex.org/W7220389929","https://openalex.org/W4224139666"],"abstract_inverted_index":{"\u0647\u062f\u0641\u062a":[0],"\u0627\u0644\u062f\u0631\u0627\u0633\u0629":[1,29,69],"\u0627\u0644\u062a\u0639\u0631\u0641":[2],"\u0639\u0644\u0649":[3,18,33,116],"\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a":[4,79],"\u062a\u0639\u0632\u064a\u0632":[5],"\u0631\u0623\u0633":[6,21,80,96,119],"\u0627\u0644\u0645\u0627\u0644":[7,22,81,97,120],"\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u0649":[8,23,82,98,121],"\u062f\u0627\u062e\u0644":[9,57],"\u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a":[10],"\u0648\u0639\u0644\u0627\u0642\u062a\u0647\u0627":[11],"\u0628\u0633\u0644\u0648\u0643\u064a\u0627\u062a":[12],"\u0645\u0648\u0627\u0637\u0646\u0629":[13,25,84,108,123,141],"\u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c":[14,109,124],"\u0648\u062a\u0623\u062b\u064a\u0631":[15],"\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a":[16,131],"\u0627\u0644\u0627\u062a\u0635\u0627\u0644\u064a\u0629":[17,115,132],"\u0627\u0644\u0639\u0644\u0627\u0642\u0629":[19,117],"\u0628\u064a\u0646":[20,78,94,118,129],"\u0648\u0633\u0644\u0648\u0643\u064a\u0627\u062a":[24,83,122],"\u0627\u0644\u0639\u0645\u0644\u0627\u0621.":[26],"\u0648\u0642\u062f":[27,67],"\u0627\u0633\u062a\u062e\u062f\u0645\u062a":[28],"\u0645\u0646\u0647\u062c":[30],"\u0627\u0644\u0645\u0633\u062d\u060c":[31],"\u0648\u0627\u0639\u062a\u0645\u062f\u062a":[32],"\u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646":[34],"\u0644\u062c\u0645\u0639":[35],"\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a":[36],"\u0645\u0646":[37,42,55,72],"\u0639\u064a\u0646\u0629":[38,88],"\u0642\u0648\u0627\u0645\u0647\u0627":[39],"(460)":[40],"\u0645\u0641\u0631\u062f\u0629":[41],"\u062c\u0645\u0647\u0648\u0631":[43],"\u0627\u0644\u0639\u0645\u0644\u0627\u0621":[44,85,142],"\u0644\u062f\u0649":[45,86],"\u0634\u0631\u0643\u0629":[46,58],"\u0627\u062a\u0635\u0627\u0644\u0627\u062a":[47,59],"\u0648\u0641\u0648\u062f\u0627\u0641\u0648\u0646":[48,60],"(\u0627\u0644\u062c\u0645\u0647\u0648\u0631":[49,61],"\u0627\u0644\u062e\u0627\u0631\u062c\u0649)\u060c":[50],"\u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629":[51,125],"\u0625\u0644\u0649":[52,126],"(100)":[53],"\u0645\u0648\u0638\u0641":[54],"\u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646":[56],"\u0627\u0644\u062f\u0627\u062e\u0644\u0649)":[62],"\u0641\u0649":[63],"\u0639\u062f\u0629":[64],"\u0645\u062d\u0627\u0641\u0638\u0627\u062a.":[65],"\u0647\u0630\u0627\u060c":[66],"\u062a\u0648\u0635\u0644\u062a":[68],"\u0644\u0639\u062f\u0629":[70],"\u0646\u062a\u0627\u0626\u062c":[71],"\u0623\u0647\u0645\u0647\u0627:":[73],"\u0648\u062c\u0648\u062f":[74,92,127],"\u0639\u0644\u0627\u0642\u0629":[75,93,128],"\u062f\u0627\u0644\u0629":[76],"\u0625\u062d\u0635\u0627\u0626\u064a\u0627\u064b":[77],"\u0627\u0644\u0634\u0631\u0643\u0627\u062a":[87],"\u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c":[89],"\u0648\u062a\u0628\u064a\u0646":[90],"\u0643\u0630\u0644\u0643":[91],"\u0623\u0628\u0639\u0627\u062f":[95,130],"(\u0627\u0644\u062b\u0642\u0629\u060c":[99],"\u0627\u0644\u062a\u0639\u0627\u0648\u0646":[100,151],"\u0648\u0627\u0644\u0632\u0645\u0627\u0644\u0629\u060c":[101],"\u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645\u060c":[102],"\u0642\u0648\u0629":[103],"\u0634\u0628\u0643\u0627\u062a":[104],"\u0627\u0644\u0639\u0645\u0644)":[105],"\u0648\u0623\u0628\u0639\u0627\u062f":[106,139],"\u0633\u0644\u0648\u0643\u064a\u0627\u062a":[107,140],"\u0643\u0645\u0627":[110],"\u0623\u0646":[111],"\u0647\u0646\u0627\u0643":[112],"\u062a\u0623\u062b\u064a\u0631":[113],"\u0644\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a":[114],"(\u0627\u0644\u0625\u0639\u0644\u0627\u0645\u060c":[133],"\u0627\u0644\u062d\u0648\u0627\u0631\u060c":[134],"\u0628\u0646\u0627\u0621":[135],"\u0627\u0644\u0625\u062c\u0645\u0627\u0639\u060c":[136],"\u0627\u0644\u0625\u0642\u0646\u0627\u0639":[137],"\u0648\u0627\u0644\u062a\u0641\u0633\u064a\u0631)":[138],"(\u0627\u0644\u0643\u0644\u0645\u0629":[143],"\u0627\u0644\u0625\u064a\u062c\u0627\u0628\u064a\u0629":[144],"\u0627\u0644\u0645\u0646\u0637\u0648\u0642\u0629\u060c":[145],"\u0627\u0644\u062a\u063a\u0630\u064a\u0629":[146],"\u0627\u0644\u0645\u0631\u062a\u062f\u0629\u060c":[147],"\u0627\u0644\u062a\u0648\u0635\u064a\u0629\u060c":[148],"\u0627\u0638\u0647\u0627\u0631":[149],"\u0627\u0644\u0627\u0646\u062a\u0645\u0627\u0621\u060c":[150],"\u0648\u0627\u0644\u062a\u0633\u0627\u0645\u062d\u060c":[152],"\u0627\u0644\u062f\u0641\u0627\u0639":[153],"\u0648\u0627\u0644\u0645\u0646\u0627\u0635\u0631\u0629).":[154]},"counts_by_year":[],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2024-11-13T00:00:00"}
