{"id":"https://openalex.org/W4404087652","doi":"https://doi.org/10.33830/isbest.v4i1.3248","title":"Organizational Performance Improvement Strategies Through the Implementation of Balanced Scorecard at KPPN Jakarta VII","display_name":"Organizational Performance Improvement Strategies Through the Implementation of Balanced Scorecard at KPPN Jakarta VII","publication_year":2024,"publication_date":"2024-11-05","ids":{"openalex":"https://openalex.org/W4404087652","doi":"https://doi.org/10.33830/isbest.v4i1.3248"},"language":"en","primary_location":{"id":"doi:10.33830/isbest.v4i1.3248","doi":"https://doi.org/10.33830/isbest.v4i1.3248","is_oa":true,"landing_page_url":"http://dx.doi.org/10.33830/isbest.v4i1.3248","pdf_url":null,"source":{"id":"https://openalex.org/S4387289825","display_name":"Proceeding of The International Seminar on Business Economics Social Science and Technology (ISBEST)","issn_l":"2987-0461","issn":["2987-0461"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310314966","host_organization_name":"Universitas Terbuka","host_organization_lineage":["https://openalex.org/P4310314966"],"host_organization_lineage_names":["Universitas Terbuka"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceeding of The International Seminar on Business, Economics, Social Science and Technology (ISBEST)","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://dx.doi.org/10.33830/isbest.v4i1.3248","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Efa Khafifa Hidayat","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I193621155","display_name":"Indonesia Open University","ror":"https://ror.org/03zwesg40","country_code":"ID","type":"education","lineage":["https://openalex.org/I193621155"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Efa Khafifa Hidayat","raw_affiliation_strings":["Universitas Terbuka"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Terbuka","institution_ids":["https://openalex.org/I193621155"]}]},{"author_position":"last","author":{"id":null,"display_name":"Rahmad Purnama","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I193621155","display_name":"Indonesia Open University","ror":"https://ror.org/03zwesg40","country_code":"ID","type":"education","lineage":["https://openalex.org/I193621155"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rahmad Purnama","raw_affiliation_strings":["Universitas Terbuka"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Terbuka","institution_ids":["https://openalex.org/I193621155"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I193621155"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.2401112,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"4","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.9909999966621399},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.8610000014305115},{"id":"https://openalex.org/keywords/performance-improvement-strategies","display_name":"performance improvement strategies","score":0.8970000147819519},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.777999997138977},{"id":"https://openalex.org/keywords/strategic-management","display_name":"strategic management","score":0.6880000233650208},{"id":"https://openalex.org/keywords/good-governance","display_name":"good governance","score":0.6769999861717224},{"id":"https://openalex.org/keywords/public-sector-organizations","display_name":"public sector organizations","score":0.47200000286102295},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.7559999823570251},{"id":"https://openalex.org/keywords/adaptive-organizations","display_name":"adaptive organizations","score":0.7620000243186951}],"concepts":[{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.9633172750473022},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5350227355957031},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4656349718570709},{"id":"https://openalex.org/C136708423","wikidata":"https://www.wikidata.org/wiki/Q2940537","display_name":"Strategy map","level":3,"score":0.46546223759651184},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.38310837745666504},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3552723526954651},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14278307557106018}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.33830/isbest.v4i1.3248","doi":"https://doi.org/10.33830/isbest.v4i1.3248","is_oa":true,"landing_page_url":"http://dx.doi.org/10.33830/isbest.v4i1.3248","pdf_url":null,"source":{"id":"https://openalex.org/S4387289825","display_name":"Proceeding of The International Seminar on Business Economics Social Science and Technology (ISBEST)","issn_l":"2987-0461","issn":["2987-0461"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310314966","host_organization_name":"Universitas Terbuka","host_organization_lineage":["https://openalex.org/P4310314966"],"host_organization_lineage_names":["Universitas Terbuka"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceeding of The International Seminar on Business, Economics, Social Science and Technology (ISBEST)","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.33830/isbest.v4i1.3248","doi":"https://doi.org/10.33830/isbest.v4i1.3248","is_oa":true,"landing_page_url":"http://dx.doi.org/10.33830/isbest.v4i1.3248","pdf_url":null,"source":{"id":"https://openalex.org/S4387289825","display_name":"Proceeding of The International Seminar on Business Economics Social Science and Technology (ISBEST)","issn_l":"2987-0461","issn":["2987-0461"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310314966","host_organization_name":"Universitas Terbuka","host_organization_lineage":["https://openalex.org/P4310314966"],"host_organization_lineage_names":["Universitas Terbuka"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceeding of The International Seminar on Business, Economics, Social Science and Technology (ISBEST)","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.46000000834465027,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4243914996","https://openalex.org/W2140030102","https://openalex.org/W4241524198","https://openalex.org/W3194694443","https://openalex.org/W4236185095","https://openalex.org/W2778545492","https://openalex.org/W2001724631","https://openalex.org/W2168126645","https://openalex.org/W4252572615","https://openalex.org/W2121198531"],"abstract_inverted_index":{"KPPN":[0,76,156,207],"Jakarta":[1,19,77,157,208],"VII":[2,78,158,209],"is":[3,90,119,132,169],"a":[4,85,91,160,187,218],"vertical":[5],"agency":[6],"under":[7],"the":[8,12,30,35,38,45,48,59,69,74,101,105,111,126,138,149,152,176,189,196,212],"Regional":[9],"Office":[10],"of":[11,15,17,23,26,32,47,73,100,110,128,137,140,148,151,178,195,206,214,220],"Directorate":[13,21],"General":[14,22,40],"Treasury":[16],"DKI":[18],"Province,":[20],"Treasury,":[24],"Ministry":[25],"Finance":[27],"which":[28],"has":[29],"task":[31],"carrying":[33,67],"out":[34,68,80],"authority":[36],"as":[37,135,159,217],"State":[39],"Treasurer,":[41],"distributing":[42],"financing":[43],"at":[44,155],"expense":[46],"budget,":[49],"and":[50,54,57,71,98,108,182,191,210],"administering":[51],"budget":[52],"receipts":[53],"expenditures":[55],"through":[56],"from":[58],"state":[60],"treasury":[61],"based":[62,83],"on":[63,84],"statutory":[64],"regulations.":[65],"In":[66],"tasks":[70],"objectives":[72],"organization,":[75],"carries":[79],"performance":[81,118,179,184,204],"management":[82,93],"balanced":[86,153,197],"scorecard.":[87],"Balanced":[88],"scorecard":[89,154,198],"strategic":[92],"system":[94],"that":[95,122],"guides":[96],"leaders":[97],"members":[99],"organization":[102,112],"to":[103],"translate":[104],"vision,":[106],"mission,":[107],"strategy":[109],"into":[113],"real":[114],"measurable":[115],"actions.":[116],"Organizational":[117],"measured":[120],"so":[121],"it":[123],"can":[124],"reflect":[125],"achievement":[127],"organizational":[129,164,183,203],"goals.":[130],"This":[131,143],"very":[133],"important":[134],"part":[136],"implementation":[139,150,194],"good":[141],"governance.":[142],"paper":[144],"provides":[145],"an":[146,201],"overview":[147],"tool":[161],"in":[162,175,200],"managing":[163],"performance.":[165],"The":[166],"method":[167],"used":[168],"descriptive":[170],"qualitative":[171],"with":[172],"primary":[173],"data":[174],"form":[177,219],"improvement":[180],"strategies":[181],"achievements.":[185],"As":[186],"result,":[188],"consistent":[190],"continuously":[192],"improved":[193],"results":[199],"increased":[202],"score":[205],"encourages":[211],"creation":[213],"service":[215],"innovations":[216],"adaptive":[221],"organization.":[222]},"counts_by_year":[],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2025-10-10T00:00:00"}