{"id":"https://openalex.org/W4401035979","doi":"https://doi.org/10.33005/tekmapro.v19i1.356","title":"Synergizing Customer Satisfaction and Sustainable Innovation: Leveraging the Kano Model for Eco-Design in Product Development","display_name":"Synergizing Customer Satisfaction and Sustainable Innovation: Leveraging the Kano Model for Eco-Design in Product Development","publication_year":2024,"publication_date":"2024-02-16","ids":{"openalex":"https://openalex.org/W4401035979","doi":"https://doi.org/10.33005/tekmapro.v19i1.356"},"language":"en","primary_location":{"id":"doi:10.33005/tekmapro.v19i1.356","doi":"https://doi.org/10.33005/tekmapro.v19i1.356","is_oa":true,"landing_page_url":"https://doi.org/10.33005/tekmapro.v19i1.356","pdf_url":"https://tekmapro.upnjatim.ac.id/index.php/tekmapro/article/download/356/39","source":{"id":"https://openalex.org/S4210178890","display_name":"Tekmapro Journal of Industrial Engineering and Management","issn_l":"1907-5146","issn":["1907-5146","2656-6109"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404663778","host_organization_name":"University of Pembangunan Nasional Veteran","host_organization_lineage":["https://openalex.org/P4404663778"],"host_organization_lineage_names":["University of Pembangunan Nasional Veteran"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tekmapro","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://tekmapro.upnjatim.ac.id/index.php/tekmapro/article/download/356/39","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111270731","display_name":"Komang Nickita Sari","orcid":"https://orcid.org/0009-0008-4796-2000","observed_orcids":["https://orcid.org/0009-0008-4796-2000"]},"institutions":[{"id":"https://openalex.org/I166843116","display_name":"Institut Teknologi Sepuluh Nopember","ror":"https://ror.org/05kbmmt89","country_code":"ID","type":"education","lineage":["https://openalex.org/I166843116"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Komang Nickita","raw_affiliation_strings":["Institut Teknologi Sepuluh Nopember"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Teknologi Sepuluh Nopember","institution_ids":["https://openalex.org/I166843116"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5111270731"],"corresponding_institution_ids":["https://openalex.org/I166843116"],"apc_list":null,"apc_paid":null,"fwci":0.2958,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.59746921,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":"19","issue":"1","first_page":"77","last_page":"84"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14055","display_name":"Consumer Packaging Perceptions and Trends","score":0.00570000009611249,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.004900000058114529,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/kano-model","display_name":"Kano model","score":0.9860000014305115},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.7089999914169312},{"id":"https://openalex.org/keywords/sustainable-packaging","display_name":"sustainable packaging","score":0.8100000023841858},{"id":"https://openalex.org/keywords/eco-design","display_name":"eco-design","score":0.9169999957084656},{"id":"https://openalex.org/keywords/packaging-design","display_name":"packaging design","score":0.7369999885559082},{"id":"https://openalex.org/keywords/consumer-preferences","display_name":"consumer preferences","score":0.6880000233650208},{"id":"https://openalex.org/keywords/environmental-footprint","display_name":"environmental footprint","score":0.8149999976158142},{"id":"https://openalex.org/keywords/sustainable-innovation","display_name":"sustainable innovation","score":0.699999988079071},{"id":"https://openalex.org/keywords/product-development","display_name":"product development","score":0.7860000133514404}],"concepts":[{"id":"https://openalex.org/C33516993","wikidata":"https://www.wikidata.org/wiki/Q1068173","display_name":"Kano model","level":4,"score":0.804052472114563},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.671472430229187},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.621526300907135},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.5796948671340942},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5065680742263794},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5018010139465332},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4603358209133148},{"id":"https://openalex.org/C552854447","wikidata":"https://www.wikidata.org/wiki/Q131201","display_name":"Sustainable development","level":2,"score":0.45204028487205505},{"id":"https://openalex.org/C75434695","wikidata":"https://www.wikidata.org/wiki/Q7247768","display_name":"Product innovation","level":2,"score":0.44640254974365234},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4324207901954651},{"id":"https://openalex.org/C120823896","wikidata":"https://www.wikidata.org/wiki/Q1043226","display_name":"Product design","level":3,"score":0.4235376715660095},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.282566100358963},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.08625209331512451},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.07567805051803589},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.06155043840408325},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.33005/tekmapro.v19i1.356","doi":"https://doi.org/10.33005/tekmapro.v19i1.356","is_oa":true,"landing_page_url":"https://doi.org/10.33005/tekmapro.v19i1.356","pdf_url":"https://tekmapro.upnjatim.ac.id/index.php/tekmapro/article/download/356/39","source":{"id":"https://openalex.org/S4210178890","display_name":"Tekmapro Journal of Industrial Engineering and Management","issn_l":"1907-5146","issn":["1907-5146","2656-6109"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404663778","host_organization_name":"University of Pembangunan Nasional Veteran","host_organization_lineage":["https://openalex.org/P4404663778"],"host_organization_lineage_names":["University of Pembangunan Nasional Veteran"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tekmapro","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.33005/tekmapro.v19i1.356","doi":"https://doi.org/10.33005/tekmapro.v19i1.356","is_oa":true,"landing_page_url":"https://doi.org/10.33005/tekmapro.v19i1.356","pdf_url":"https://tekmapro.upnjatim.ac.id/index.php/tekmapro/article/download/356/39","source":{"id":"https://openalex.org/S4210178890","display_name":"Tekmapro Journal of Industrial Engineering and Management","issn_l":"1907-5146","issn":["1907-5146","2656-6109"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404663778","host_organization_name":"University of Pembangunan Nasional Veteran","host_organization_lineage":["https://openalex.org/P4404663778"],"host_organization_lineage_names":["University of Pembangunan Nasional Veteran"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tekmapro","raw_type":"journal-article"},"sustainable_development_goals":[{"score":1.0,"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4401035979.pdf","grobid_xml":"https://content.openalex.org/works/W4401035979.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4390549292","https://openalex.org/W3038034441","https://openalex.org/W7169764795","https://openalex.org/W4415280251","https://openalex.org/W4413045215","https://openalex.org/W4405597992","https://openalex.org/W1198482828","https://openalex.org/W4406226172","https://openalex.org/W4388455491","https://openalex.org/W7124164891"],"abstract_inverted_index":{"In":[0],"the":[1,11,35,38,57,61,69,105,119,130,134,139,189],"context":[2],"of":[3,14,37,60,89,133],"contemporary":[4],"consumer":[5,15,26,76,90,111,122,151,182],"demands":[6],"and":[7,28,92,113,124],"growing":[8],"environmental":[9,29,93,115],"consciousness,":[10],"packaging":[12,53,146,178],"design":[13,140,179],"goods":[16],"has":[17],"garnered":[18],"significant":[19],"attention":[20],"for":[21,45,172],"its":[22],"impact":[23],"on":[24,34],"both":[25,110],"satisfaction":[27,112,123],"sustainability.":[30],"This":[31],"paper":[32,128],"focuses":[33],"utilization":[36],"Kano":[39,62,135],"Model":[40,136],"as":[41,168],"a":[42,86,156,169],"robust":[43],"methodology":[44],"discerning":[46],"pivotal":[47],"attributes":[48,106],"in":[49,137,188],"sustainable":[50,125,186],"cooking":[51,97,144,190],"oil":[52,98,145,191],"design.":[54],"By":[55,117],"leveraging":[56],"comprehensive":[58],"framework":[59],"Model,":[63],"this":[64,100,127,165],"research":[65],"seeks":[66],"to":[67,103,109,158,175],"identify":[68],"essential":[70],"features":[71],"that":[72,107,147],"not":[73,148],"only":[74,149],"fulfill":[75],"expectations":[77],"but":[78,153],"also":[79,154],"align":[80],"with":[81,96],"environmentally":[82],"responsible":[83],"practices.":[84],"Through":[85],"meticulous":[87],"analysis":[88],"preferences":[91],"concerns":[94],"associated":[95],"packaging,":[99,126],"study":[101,166],"aims":[102],"pinpoint":[104],"contribute":[108],"reduced":[114],"footprint.":[116],"emphasizing":[118],"synergy":[120],"between":[121],"underscores":[129],"vital":[131],"role":[132],"guiding":[138],"process":[141],"toward":[142],"creating":[143],"meets":[150],"needs":[152],"demonstrates":[155],"commitment":[157],"ecological":[159],"responsibility.":[160],"The":[161],"insights":[162],"derived":[163],"from":[164],"serve":[167],"valuable":[170],"guide":[171],"companies":[173],"looking":[174],"enhance":[176],"their":[177],"strategies,":[180],"fostering":[181],"loyalty":[183],"while":[184],"promoting":[185],"practices":[187],"industry.":[192]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2024-07-27T00:00:00"}
