{"id":"https://openalex.org/W4400997232","doi":"https://doi.org/10.69554/oeko1039","title":"Effectiveness of self-check-in kiosk use in a community-based clinic setting","display_name":"Effectiveness of self-check-in kiosk use in a community-based clinic setting","publication_year":2024,"publication_date":"2024-06-01","ids":{"openalex":"https://openalex.org/W4400997232","doi":"https://doi.org/10.69554/oeko1039"},"language":"en","primary_location":{"id":"doi:10.69554/oeko1039","doi":"https://doi.org/10.69554/oeko1039","is_oa":false,"landing_page_url":"http://dx.doi.org/10.69554/oeko1039","pdf_url":null,"source":{"id":"https://openalex.org/S4404663893","display_name":"Management in healthcare.","issn_l":"2397-1053","issn":["2397-1053","2397-1061"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662460","host_organization_name":"Henry Stewart Publications","host_organization_lineage":["https://openalex.org/P4404662460"],"host_organization_lineage_names":["Henry Stewart Publications"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management in Healthcare: A Peer-Reviewed Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004508719","display_name":"Pawan Bhandari","orcid":"https://orcid.org/0009-0001-0551-5412","observed_orcids":["https://orcid.org/0009-0001-0551-5412"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Pawan Bhandari","raw_affiliation_strings":["Minnesota State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Minnesota State University","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105052061","display_name":"Abraham A. Doolhoff","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387930201","display_name":"UT Health Austin","ror":"https://ror.org/05v0sks95","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I4387930201","https://openalex.org/I86519309"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Abraham A. Doolhoff","raw_affiliation_strings":["UT Health Austin"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UT Health Austin","institution_ids":["https://openalex.org/I4387930201"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105051781","display_name":"Laura E. Landwer","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210123409","display_name":"Mayo Clinic Health System","ror":"https://ror.org/02zzw8g45","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210123409"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Laura E. Landwer","raw_affiliation_strings":["Mayo Clinic Health System"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mayo Clinic Health System","institution_ids":["https://openalex.org/I4210123409"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105083360","display_name":"Patrick S. Culhane","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210123409","display_name":"Mayo Clinic Health System","ror":"https://ror.org/02zzw8g45","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210123409"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Patrick S. Culhane","raw_affiliation_strings":["Mayo Clinic Health System"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mayo Clinic Health System","institution_ids":["https://openalex.org/I4210123409"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5105083361","display_name":"Lindsey K. Garvin","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210123409","display_name":"Mayo Clinic Health System","ror":"https://ror.org/02zzw8g45","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I1330342723","https://openalex.org/I4210123409"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lindsey K. Garvin","raw_affiliation_strings":["Mayo Clinic Health System"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mayo Clinic Health System","institution_ids":["https://openalex.org/I4210123409"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101187354","display_name":"Ryan R. Johnson","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ryan R. Johnson","raw_affiliation_strings":["University of Texas Health Austin"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Texas Health Austin","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.1027096,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"8","issue":"4","first_page":"377","last_page":"377"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.42899999022483826,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.42899999022483826,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.36500000953674316,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.08190000057220459,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/community-health-clinics","display_name":"community clinics","score":0.6700000166893005},{"id":"https://openalex.org/keywords/rural-health-care","display_name":"rural health care","score":0.9049999713897705},{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":0.6200000047683716},{"id":"https://openalex.org/keywords/patient-motivation","display_name":"patient motivation","score":0.4050000011920929},{"id":"https://openalex.org/keywords/health-workforce-shortage","display_name":"health workforce shortage","score":0.5860000252723694},{"id":"https://openalex.org/keywords/patient-flow","display_name":"patient flow","score":0.8880000114440918},{"id":"https://openalex.org/keywords/waiting-time","display_name":"waiting time","score":0.7720000147819519},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.4180000126361847}],"concepts":[{"id":"https://openalex.org/C116865082","wikidata":"https://www.wikidata.org/wiki/Q1370241","display_name":"Interactive kiosk","level":2,"score":0.9452277421951294},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4003942012786865},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.33509498834609985},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.326223224401474},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3158870339393616},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2005390226840973}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.69554/oeko1039","doi":"https://doi.org/10.69554/oeko1039","is_oa":false,"landing_page_url":"http://dx.doi.org/10.69554/oeko1039","pdf_url":null,"source":{"id":"https://openalex.org/S4404663893","display_name":"Management in healthcare.","issn_l":"2397-1053","issn":["2397-1053","2397-1061"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662460","host_organization_name":"Henry Stewart Publications","host_organization_lineage":["https://openalex.org/P4404662460"],"host_organization_lineage_names":["Henry Stewart Publications"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management in Healthcare: A Peer-Reviewed Journal","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:aza:mih000:y:2024:v:8:i:4:p:377-386","doi":null,"is_oa":false,"landing_page_url":"https://hstalks.com/article/8618/download/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.98580002784729,"id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3009155183","https://openalex.org/W4412915272","https://openalex.org/W1840811570","https://openalex.org/W2462296714","https://openalex.org/W2495134339","https://openalex.org/W2999545130","https://openalex.org/W1488985527","https://openalex.org/W2941613382","https://openalex.org/W2087092819","https://openalex.org/W7219166704"],"abstract_inverted_index":{"With":[0],"current":[1],"and":[2,72,176,184,270],"projected":[3],"staffing":[4],"shortages,":[5],"healthcare":[6],"settings":[7],"must":[8],"find":[9],"innovative":[10],"ways":[11],"to":[12,33,65,79,83,93,107,214,262],"address":[13],"workload":[14],"problems.":[15],"One":[16],"possible":[17,213],"solution":[18],"in":[19,43,56,85,122,161,224],"the":[20,24,35,38,67,74,110,123,129,133,141,157,162,190,195,204,216,256],"outpatient":[21],"setting":[22,228],"is":[23,212,243],"use":[25,39,68,98,217,238],"of":[26,37,40,69,76,99,117,156,164,186,192,218,255],"patient":[27,104,113,232,274],"self-check-in":[28,41,130,196,219],"kiosks.":[29,87,100,197],"This":[30],"paper":[31],"aimed":[32],"understand":[34],"effectiveness":[36],"kiosks":[42,70,131,220],"a":[44,165,225],"rural":[45],"community-based":[46,226],"clinic":[47,58,227],"setting.":[48],"Data":[49],"was":[50,91,167,200],"gathered":[51],"retrospectively":[52],"on":[53,272],"patients":[54,82,119,127,193,236,259],"seen":[55],"our":[57],"during":[59,132,140],"2022.":[60],"Two-sample":[61],"z-tests":[62],"were":[63,120],"used":[64,92,128],"compare":[66],"before":[71],"after":[73],"implementation":[75],"intentional":[77,222],"interventions":[78,111,223],"help":[80],"motivate":[81],"check":[84],"using":[86,194],"Binomial":[88],"logistic":[89,159],"regression":[90,160],"determine":[94,108],"factors":[95],"that":[96,178,210,235],"influence":[97],"We":[101],"then":[102],"analysed":[103],"satisfaction":[105,199],"surveys":[106],"whether":[109],"affected":[112,202],"satisfaction.":[114,233],"A":[115],"total":[116],"143,208":[118],"included":[121],"study.":[124],"Significantly":[125],"more":[126],"post-intervention":[134],"period":[135,143],"(24.9":[136],"per":[137,145],"cent)":[138,146],"than":[139],"pre-intervention":[142],"(6.5":[144],"(":[147,169],"z":[148],"=":[149,171],"\u2212102.79,":[150],"P":[151,173],"<":[152,174],"0.001).":[153],"The":[154,206],"outcome":[155],"binomial":[158],"form":[163],"model":[166],"significant":[168],"\u03c72(9)":[170],"2,274,":[172],"0.001)":[175],"showed":[177],"gender,":[179],"age,":[180],"financial":[181],"(insurance)":[182],"class":[183],"time":[185],"check-in":[187],"significantly":[188],"affect":[189],"likelihood":[191],"Patient":[198],"not":[201,246],"by":[203,251,258],"interventions.":[205],"study":[207],"findings":[208],"suggest":[209],"it":[211,242],"increase":[215],"with":[221],"without":[229],"negatively":[230],"affecting":[231],"Expecting":[234],"will":[237],"technology":[239,257],"just":[240],"because":[241],"there":[244],"may":[245],"be":[247],"feasible,":[248],"as":[249,266],"evidenced":[250],"this":[252],"case.":[253],"Non-use":[254],"could":[260],"lead":[261],"negative":[263],"consequences,":[264],"such":[265],"longer":[267],"wait":[268],"times":[269],"effects":[271],"overall":[273],"flow.":[275]},"counts_by_year":[],"updated_date":"2026-10-27T15:51:10.671819","created_date":"2024-07-26T00:00:00"}
