{"id":"https://openalex.org/W4400879554","doi":"https://doi.org/10.4018/979-8-3693-3322-8.ch005","title":"An Empirical Study on Continued Intention to Use Financial Technology in the Banking Sector","display_name":"An Empirical Study on Continued Intention to Use Financial Technology in the Banking Sector","publication_year":2024,"publication_date":"2024-06-28","ids":{"openalex":"https://openalex.org/W4400879554","doi":"https://doi.org/10.4018/979-8-3693-3322-8.ch005"},"language":"en","primary_location":{"id":"doi:10.4018/979-8-3693-3322-8.ch005","doi":"https://doi.org/10.4018/979-8-3693-3322-8.ch005","is_oa":false,"landing_page_url":"https://doi.org/10.4018/979-8-3693-3322-8.ch005","pdf_url":null,"source":{"id":"https://openalex.org/S4210177794","display_name":"Advances in finance, accounting, and economics book series","issn_l":"2327-5677","issn":["2327-5677","2327-5685"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Finance, Accounting, and Economics","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4400879736","display_name":"Integrating RegTech Solutions for Industry 4.0"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Neha Khandelwal","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Neha Khandelwal","raw_affiliation_strings":["Universal AI University, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universal AI University, India","institution_ids":[]}]},{"author_position":"middle","author":{"id":null,"display_name":"Abhishek Sahu","orcid":"https://orcid.org/0000-0001-6481-6728","observed_orcids":["https://orcid.org/0000-0001-6481-6728"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Abhishek Sahu","raw_affiliation_strings":["Universal AI University, India"],"raw_orcid":"https://orcid.org/0000-0001-6481-6728","affiliations":[{"raw_affiliation_string":"Universal AI University, India","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006789415","display_name":"Asha Bhatia","orcid":"https://orcid.org/0000-0003-3665-6864","observed_orcids":["https://orcid.org/0000-0003-3665-6864"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Asha Bhatia","raw_affiliation_strings":["Universal AI University, India"],"raw_orcid":"https://orcid.org/0000-0003-3665-6864","affiliations":[{"raw_affiliation_string":"Universal AI University, India","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6202,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.75115207,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"72","last_page":"95"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9564999938011169,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9564999938011169,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.022700000554323196,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.016300000250339508,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/fintech","display_name":"fintech","score":0.9169999957084656},{"id":"https://openalex.org/keywords/fintech-adoption","display_name":"fintech adoption","score":0.8080000281333923},{"id":"https://openalex.org/keywords/bank-customers","display_name":"bank customers","score":0.7490000128746033},{"id":"https://openalex.org/keywords/consumer-attitudes","display_name":"consumer attitudes","score":0.8240000009536743},{"id":"https://openalex.org/keywords/consumer-confidence","display_name":"consumer confidence","score":0.6809999942779541},{"id":"https://openalex.org/keywords/innovative-financial-services","display_name":"innovative financial services","score":0.8130000233650208}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6720452308654785},{"id":"https://openalex.org/C2986840890","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial sector","level":2,"score":0.600086510181427},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.43429821729660034},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.39235204458236694},{"id":"https://openalex.org/C73283319","wikidata":"https://www.wikidata.org/wiki/Q1416617","display_name":"Financial system","level":1,"score":0.38026079535484314},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/979-8-3693-3322-8.ch005","doi":"https://doi.org/10.4018/979-8-3693-3322-8.ch005","is_oa":false,"landing_page_url":"https://doi.org/10.4018/979-8-3693-3322-8.ch005","pdf_url":null,"source":{"id":"https://openalex.org/S4210177794","display_name":"Advances in finance, accounting, and economics book series","issn_l":"2327-5677","issn":["2327-5677","2327-5685"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Finance, Accounting, and Economics","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W2081823153","https://openalex.org/W2147307034","https://openalex.org/W2337110382","https://openalex.org/W2578050103","https://openalex.org/W2767769886","https://openalex.org/W2920759707","https://openalex.org/W2969768732","https://openalex.org/W4284959252","https://openalex.org/W4306386491","https://openalex.org/W4320732316","https://openalex.org/W4320917341","https://openalex.org/W4321602113","https://openalex.org/W4361975073","https://openalex.org/W4367040458","https://openalex.org/W4367322245","https://openalex.org/W4379280411","https://openalex.org/W4381003261","https://openalex.org/W4381136633","https://openalex.org/W4383109666","https://openalex.org/W4384343861","https://openalex.org/W4385380994","https://openalex.org/W6743681256"],"related_works":["https://openalex.org/W7218286894","https://openalex.org/W4402403727","https://openalex.org/W7217438995","https://openalex.org/W4407044386","https://openalex.org/W4409166143","https://openalex.org/W4412853542","https://openalex.org/W4385288682","https://openalex.org/W7213659148","https://openalex.org/W4400187488","https://openalex.org/W4402088192"],"abstract_inverted_index":{"The":[0,42,120],"purpose":[1],"of":[2,36,79,122],"this":[3,123],"study":[4,24,63,124],"is":[5],"to":[6,26,31,47,73,90,110,114],"determine":[7],"customers'":[8],"attitudes":[9],"toward":[10],"financial":[11,37,105,118,136],"technology":[12,38,137],"in":[13,50],"the":[14,23,32,51,62,75,80,92,130,134],"banking":[15,52,131],"sector":[16,132],"based":[17],"on":[18,39],"challenges":[19,33],"and":[20,34,77,133,147],"impacts.":[21],"Therefore,":[22],"aims":[25],"develop":[27],"hypotheses":[28],"that":[29],"relate":[30],"impact":[35],"customer":[40],"attitudes.":[41],"survey":[43],"instrument":[44],"was":[45],"sent":[46],"200":[48],"customers":[49],"sector.":[53],"Overall,":[54],"182":[55],"valid":[56],"responses":[57],"were":[58,71],"found":[59],"suitable":[60],"for":[61,128,144],"with":[64],"a":[65],"91.00%":[66],"response":[67],"rate.":[68],"Statistical":[69],"analyses":[70],"conducted":[72],"ensure":[74],"reliability":[76],"validity":[78],"questionnaire.":[81],"A":[82],"structural":[83],"equation":[84],"modeling":[85],"technique":[86],"has":[87],"been":[88],"used":[89],"test":[91],"research":[93],"hypothesis":[94],"using":[95],"AMOS":[96],"21":[97],"software.":[98],"Consumer":[99],"sentiments":[100],"are":[101],"positively":[102],"affected":[103],"by":[104],"technology's":[106],"global":[107],"recognition,":[108],"leading":[109],"an":[111],"increased":[112],"desire":[113],"use":[115],"these":[116],"innovative":[117],"services.":[119],"findings":[121],"have":[125],"practical":[126],"implications":[127],"both":[129],"broader":[135],"landscape,":[138],"which":[139],"may":[140],"provide":[141],"valuable":[142],"insights":[143],"policymakers,":[145],"practitioners,":[146],"researchers.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2024-07-23T00:00:00"}