{"id":"https://openalex.org/W4400550446","doi":"https://doi.org/10.47191/ijcsrr/v7-i7-31","title":"Enhancing Consumer Purchase Intentions: Key Drivers in ShopeeFood's Online Food Delivery Service","display_name":"Enhancing Consumer Purchase Intentions: Key Drivers in ShopeeFood's Online Food Delivery Service","publication_year":2024,"publication_date":"2024-07-10","ids":{"openalex":"https://openalex.org/W4400550446","doi":"https://doi.org/10.47191/ijcsrr/v7-i7-31"},"language":"en","primary_location":{"id":"doi:10.47191/ijcsrr/v7-i7-31","doi":"https://doi.org/10.47191/ijcsrr/v7-i7-31","is_oa":true,"landing_page_url":"https://doi.org/10.47191/ijcsrr/v7-i7-31","pdf_url":null,"source":{"id":"https://openalex.org/S4210203717","display_name":"International Journal of Current Science Research and Review","issn_l":"2581-8341","issn":["2581-8341"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Current Science Research and Review","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.47191/ijcsrr/v7-i7-31","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5108954184","display_name":"Alma Aviona Imani","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I862893732","display_name":"Telkom University","ror":"https://ror.org/0004wsx81","country_code":"ID","type":"education","lineage":["https://openalex.org/I862893732"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Alma Aviona Imani","raw_affiliation_strings":["Management Business Telecommunication and Informatics, Telkom University, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Business Telecommunication and Informatics, Telkom University, Indonesia","institution_ids":["https://openalex.org/I862893732"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010137510","display_name":"Refi Rifaldi Windya Giri","orcid":"https://orcid.org/0000-0003-3982-4798","observed_orcids":["https://orcid.org/0000-0003-3982-4798"]},"institutions":[{"id":"https://openalex.org/I862893732","display_name":"Telkom University","ror":"https://ror.org/0004wsx81","country_code":"ID","type":"education","lineage":["https://openalex.org/I862893732"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Refi Rifaldi Windya Giri","raw_affiliation_strings":["Management Business Telecommunication and Informatics, Telkom University, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Business Telecommunication and Informatics, Telkom University, Indonesia","institution_ids":["https://openalex.org/I862893732"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I862893732"],"apc_list":null,"apc_paid":null,"fwci":0.7638,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.75759558,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":97},"biblio":{"volume":"07","issue":"07","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9794999957084656,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9794999957084656,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.01979999989271164,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/purchase-intention","display_name":"purchase intention","score":0.9210000038146973},{"id":"https://openalex.org/keywords/online-food-delivery","display_name":"online food delivery","score":0.9639999866485596},{"id":"https://openalex.org/keywords/shopeefood","display_name":"ShopeeFood","score":0.9990000128746033},{"id":"https://openalex.org/keywords/social-influence","display_name":"social influence","score":0.9539999961853027},{"id":"https://openalex.org/keywords/effort-expectancy","display_name":"effort expectancy","score":0.9860000014305115},{"id":"https://openalex.org/keywords/performance-expectancy","display_name":"performance expectancy","score":1.0},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.7300000190734863},{"id":"https://openalex.org/keywords/food-safety-risk-perception","display_name":"food safety risk perception","score":0.9670000076293945},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.6209999918937683},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.6269999742507935}],"concepts":[{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.8121857047080994},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6735857725143433},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6526312828063965},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.5804576873779297},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5189787745475769},{"id":"https://openalex.org/C516717267","wikidata":"https://www.wikidata.org/wiki/Q909821","display_name":"Food safety","level":2,"score":0.5080969333648682},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.48183977603912354},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.44812649488449097},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.40092092752456665},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.30741405487060547},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.14260709285736084},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.47191/ijcsrr/v7-i7-31","doi":"https://doi.org/10.47191/ijcsrr/v7-i7-31","is_oa":true,"landing_page_url":"https://doi.org/10.47191/ijcsrr/v7-i7-31","pdf_url":null,"source":{"id":"https://openalex.org/S4210203717","display_name":"International Journal of Current Science Research and Review","issn_l":"2581-8341","issn":["2581-8341"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Current Science Research and Review","raw_type":"journal-article"},{"id":"doi:10.5281/zenodo.12705324","doi":"https://doi.org/10.5281/zenodo.12705324","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.12705324","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"JournalArticle"}],"best_oa_location":{"id":"doi:10.47191/ijcsrr/v7-i7-31","doi":"https://doi.org/10.47191/ijcsrr/v7-i7-31","is_oa":true,"landing_page_url":"https://doi.org/10.47191/ijcsrr/v7-i7-31","pdf_url":null,"source":{"id":"https://openalex.org/S4210203717","display_name":"International Journal of Current Science Research and Review","issn_l":"2581-8341","issn":["2581-8341"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Current Science Research and Review","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W2043680510","https://openalex.org/W2566101131","https://openalex.org/W2896758249","https://openalex.org/W2974818788","https://openalex.org/W2983036572","https://openalex.org/W2996706843","https://openalex.org/W3041165598","https://openalex.org/W3085296423","https://openalex.org/W3122088214","https://openalex.org/W3132710538","https://openalex.org/W3183468301","https://openalex.org/W3183627559","https://openalex.org/W3195411209","https://openalex.org/W4248393879","https://openalex.org/W4283278547","https://openalex.org/W4303192938","https://openalex.org/W4307742105","https://openalex.org/W4310980436","https://openalex.org/W4328114954","https://openalex.org/W4381612650","https://openalex.org/W4383646496","https://openalex.org/W4385202660"],"related_works":["https://openalex.org/W7219983352","https://openalex.org/W7217814091","https://openalex.org/W7214968054","https://openalex.org/W7164758904","https://openalex.org/W7117991851","https://openalex.org/W3198956022","https://openalex.org/W4310980436","https://openalex.org/W4401925101","https://openalex.org/W7219667496","https://openalex.org/W4417227090"],"abstract_inverted_index":{"This":[0],"study":[1,48],"explores":[2],"the":[3,11,21,36,42,94],"multifaceted":[4],"nature":[5],"of":[6,23,96,98],"consumer":[7],"purchase":[8,82,91,107,125],"intentions":[9,108],"within":[10],"online":[12,65],"food":[13,32,111,116],"delivery":[14],"sector,":[15],"specifically":[16],"for":[17],"ShopeeFood.":[18],"By":[19],"examining":[20],"influences":[22],"social":[24,71],"influence,":[25],"effort":[26,76],"expectancy,":[27,29],"performance":[28,78,88],"trust,":[30],"and":[31,77,90,109,132,144],"safety":[33,112,117],"risk":[34],"perception,":[35],"research":[37,52],"provides":[38],"valuable":[39],"insights":[40,135],"into":[41],"drivers":[43],"behind":[44],"customer":[45,147],"decisions.":[46],"The":[47,67],"employed":[49],"a":[50,55,103],"quantitative":[51],"method,":[53],"utilizing":[54],"non-probability":[56],"sampling":[57],"technique":[58],"with":[59],"277":[60],"respondents":[61],"who":[62],"completed":[63],"an":[64],"survey.":[66],"findings":[68],"reveal":[69],"that":[70,128],"influence":[72],"significantly":[73,123],"enhances":[74],"both":[75],"expectations,":[79],"driving":[80],"higher":[81],"intentions.":[83],"Effort":[84],"expectancy":[85],"directly":[86],"impacts":[87],"expectations":[89],"intentions,":[92,126],"underscoring":[93],"importance":[95],"ease":[97],"use.":[99],"Trust":[100],"emerges":[101],"as":[102],"critical":[104],"factor,":[105],"boosting":[106],"reducing":[110],"concerns.":[113],"Interestingly,":[114],"while":[115],"is":[118],"important,":[119],"it":[120],"does":[121],"not":[122],"deter":[124],"highlighting":[127],"consumers":[129],"prioritize":[130],"convenience":[131],"reliability.":[133],"These":[134],"can":[136],"guide":[137],"service":[138],"providers":[139],"in":[140],"improving":[141],"user":[142],"experience":[143],"building":[145],"stronger":[146],"relationships.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2024-07-12T00:00:00"}
