{"id":"https://openalex.org/W4400512844","doi":"https://doi.org/10.17576/jkmjc-2024-4002-12","title":"Social Media in Shaping Public Opinion Roles and Impact: A Systematic Review","display_name":"Social Media in Shaping Public Opinion Roles and Impact: A Systematic Review","publication_year":2024,"publication_date":"2024-06-30","ids":{"openalex":"https://openalex.org/W4400512844","doi":"https://doi.org/10.17576/jkmjc-2024-4002-12"},"language":"en","primary_location":{"id":"doi:10.17576/jkmjc-2024-4002-12","doi":"https://doi.org/10.17576/jkmjc-2024-4002-12","is_oa":true,"landing_page_url":"https://doi.org/10.17576/jkmjc-2024-4002-12","pdf_url":"http://ejournal.ukm.my/mjc/article/download/73998/15978","source":{"id":"https://openalex.org/S2764780602","display_name":"Jurnal Komunikasi Malaysian Journal of Communication","issn_l":"2289-151X","issn":["2289-151X","2289-1528"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320677","host_organization_name":"Penerbit Universiti Kebangsaan Malaysia","host_organization_lineage":["https://openalex.org/P4310320677"],"host_organization_lineage_names":["Penerbit Universiti Kebangsaan Malaysia"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Komunikasi: Malaysian Journal of Communication","raw_type":"journal-article"},"volume":null,"type":"review","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"http://ejournal.ukm.my/mjc/article/download/73998/15978","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Universitas Hasanuddin, Indonesia","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Universitas Hasanuddin, Indonesia","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078079360","display_name":"Das\u2019ad Latif","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98301867","display_name":"Hasanuddin University","ror":"https://ror.org/00da1gf19","country_code":"ID","type":"education","lineage":["https://openalex.org/I98301867"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dasad Latif","raw_affiliation_strings":["Faculty of Social and Political Sciences Universitas Hasanuddin, Makassar Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Social and Political Sciences Universitas Hasanuddin, Makassar Indonesia","institution_ids":["https://openalex.org/I98301867"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028737433","display_name":"Muhammad Ahsan Samad","orcid":"https://orcid.org/0000-0001-8710-9014","observed_orcids":["https://orcid.org/0000-0001-8710-9014"]},"institutions":[{"id":"https://openalex.org/I885383172","display_name":"National University of Malaysia","ror":"https://ror.org/00bw8d226","country_code":"MY","type":"education","lineage":["https://openalex.org/I885383172"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Muhammad Ahsan Samad","raw_affiliation_strings":["Center for Research in Development, Social and Environmental, Faculty of Social Science and Humanities, Universiti Kebangsaan Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Research in Development, Social and Environmental, Faculty of Social Science and Humanities, Universiti Kebangsaan Malaysia","institution_ids":["https://openalex.org/I885383172"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Universitas Tadulako, Indonesia","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Universitas Tadulako, Indonesia","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102043833","display_name":"Rinawulandari Rinawulandari","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Rinawulandari Rinawulandari","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Universitas Tadulako, Indonesia","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Universitas Tadulako, Indonesia","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006139242","display_name":"Shamsiah Abd Kadir","orcid":"https://orcid.org/0000-0001-8211-5909","observed_orcids":["https://orcid.org/0000-0001-8211-5909"]},"institutions":[{"id":"https://openalex.org/I885383172","display_name":"National University of Malaysia","ror":"https://ror.org/00bw8d226","country_code":"MY","type":"education","lineage":["https://openalex.org/I885383172"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Shamsiah Abd Kadir","raw_affiliation_strings":["Section Editor\r\nJurnal Komunikasi: Malaysian Journal of Communication\r\n----------------------------------------------------------\r\nCentre for Research in Media and Communication, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Section Editor\r\nJurnal Komunikasi: Malaysian Journal of Communication\r\n----------------------------------------------------------\r\nCentre for Research in Media and Communication, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia","institution_ids":["https://openalex.org/I885383172"]}]},{"author_position":"last","author":{"id":null,"display_name":"Universiti Kebangsaan Malaysia","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Universiti Kebangsaan Malaysia","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.437,"has_fulltext":true,"cited_by_count":37,"citation_normalized_percentile":{"value":0.93115942,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"40","issue":"2","first_page":"205","last_page":"223"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.0007999999797903001,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"social media","score":0.996999979019165},{"id":"https://openalex.org/keywords/public-opinion","display_name":"public opinion","score":0.9710000157356262},{"id":"https://openalex.org/keywords/filter-bubbles","display_name":"filter bubbles","score":0.6290000081062317},{"id":"https://openalex.org/keywords/echo-chambers","display_name":"echo chambers","score":0.9980000257492065},{"id":"https://openalex.org/keywords/misinformation","display_name":"misinformation","score":0.9879999756813049},{"id":"https://openalex.org/keywords/public-opinion-monitoring","display_name":"public opinion monitoring","score":0.7710000276565552},{"id":"https://openalex.org/keywords/algorithmic-curation","display_name":"algorithmic curation","score":0.6679999828338623},{"id":"https://openalex.org/keywords/information-credibility","display_name":"information credibility","score":0.9549999833106995},{"id":"https://openalex.org/keywords/citizen-participation","display_name":"citizen participation","score":0.6430000066757202},{"id":"https://openalex.org/keywords/online-political-discourse","display_name":"online political discourse","score":0.878000020980835},{"id":"https://openalex.org/keywords/sustainable-development-goals","display_name":"Sustainable Development Goals","score":0.746999979019165},{"id":"https://openalex.org/keywords/twitter","display_name":"Twitter","score":0.6620000004768372},{"id":"https://openalex.org/keywords/facebook","display_name":"Facebook","score":0.5120000243186951},{"id":"https://openalex.org/keywords/youtube","display_name":"YouTube","score":0.8230000138282776}],"concepts":[{"id":"https://openalex.org/C134698397","wikidata":"https://www.wikidata.org/wiki/Q17946","display_name":"Public opinion","level":3,"score":0.689380943775177},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.5738719701766968},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5345472693443298},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4962776303291321},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.37376266717910767},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.17732104659080505},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08822929859161377}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.17576/jkmjc-2024-4002-12","doi":"https://doi.org/10.17576/jkmjc-2024-4002-12","is_oa":true,"landing_page_url":"https://doi.org/10.17576/jkmjc-2024-4002-12","pdf_url":"http://ejournal.ukm.my/mjc/article/download/73998/15978","source":{"id":"https://openalex.org/S2764780602","display_name":"Jurnal Komunikasi Malaysian Journal of Communication","issn_l":"2289-151X","issn":["2289-151X","2289-1528"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320677","host_organization_name":"Penerbit Universiti Kebangsaan Malaysia","host_organization_lineage":["https://openalex.org/P4310320677"],"host_organization_lineage_names":["Penerbit Universiti Kebangsaan Malaysia"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Komunikasi: Malaysian Journal of Communication","raw_type":"journal-article"},{"id":"pmh:oai:generic.eprints.org:23951","doi":null,"is_oa":true,"landing_page_url":"http://journalarticle.ukm.my/23951/1/komunikasi_12.pdf","pdf_url":"http://aquaticcommons.org/23951/1/7-3%201998%20p41.pdf","source":{"id":"https://openalex.org/S4306401736","display_name":"UKM Journal Article Repository (Universiti Kebangsaan Malaysia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I885383172","host_organization_name":"National University of Malaysia","host_organization_lineage":["https://openalex.org/I885383172"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.17576/jkmjc-2024-4002-12","doi":"https://doi.org/10.17576/jkmjc-2024-4002-12","is_oa":true,"landing_page_url":"https://doi.org/10.17576/jkmjc-2024-4002-12","pdf_url":"http://ejournal.ukm.my/mjc/article/download/73998/15978","source":{"id":"https://openalex.org/S2764780602","display_name":"Jurnal Komunikasi Malaysian Journal of Communication","issn_l":"2289-151X","issn":["2289-151X","2289-1528"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320677","host_organization_name":"Penerbit Universiti Kebangsaan Malaysia","host_organization_lineage":["https://openalex.org/P4310320677"],"host_organization_lineage_names":["Penerbit Universiti Kebangsaan Malaysia"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Komunikasi: Malaysian Journal of Communication","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/systematic-review","display_name":"Systematic Review"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4400512844.pdf","grobid_xml":"https://content.openalex.org/works/W4400512844.grobid-xml"},"referenced_works_count":16,"referenced_works":["https://openalex.org/W2014765988","https://openalex.org/W2090178113","https://openalex.org/W2268427489","https://openalex.org/W2335874364","https://openalex.org/W2500353507","https://openalex.org/W2787991297","https://openalex.org/W2893073568","https://openalex.org/W2895984242","https://openalex.org/W2974182203","https://openalex.org/W3010621818","https://openalex.org/W3081494913","https://openalex.org/W3162566417","https://openalex.org/W3168903919","https://openalex.org/W3175164255","https://openalex.org/W3196942208","https://openalex.org/W4283742504"],"related_works":["https://openalex.org/W7203635179","https://openalex.org/W4416594243","https://openalex.org/W4323907222","https://openalex.org/W4410882301","https://openalex.org/W4411301693","https://openalex.org/W7220250263","https://openalex.org/W4416273789","https://openalex.org/W6949384612","https://openalex.org/W4396754681","https://openalex.org/W7125383266"],"abstract_inverted_index":{"This":[0],"systematic":[1],"literature":[2],"review":[3,38,132],"examines":[4],"the":[5,19,22,71,150,156,195,206],"impact":[6],"of":[7,31,43,73,80,87,92,114,126,137,181],"social":[8,44,74,97,138,164,184,210],"media":[9,45,75,98,139,185,223],"on":[10,167],"public":[11,102,168,188,212,225],"opinion":[12,103,226],"and":[13,29,60,83,90,109,111,123,143,162,190,214],"its":[14],"implications":[15],"for":[16,100,146,158],"policy-making.":[17],"Utilising":[18],"PRISMA":[20],"framework,":[21],"study":[23,175],"analysed":[24],"19":[25],"articles":[26],"from":[27],"Scopus":[28],"Web":[30],"Science":[32],"databases":[33],"published":[34],"between":[35,107,209],"2013-2023.":[36],"The":[37,94,131,174],"identified":[39],"five":[40],"main":[41],"categories":[42],"platforms":[46,186],"discussed;":[47],"Twitter/X,":[48],"Meta":[49],"(Facebook,":[50],"Instagram,":[51],"WhatsApp),":[52],"YouTube,":[53],"Chinese":[54],"apps":[55],"(Sina":[56],"Weibo,":[57],"WeChat,":[58],"QQ),":[59],"several":[61],"unspecified":[62],"platforms.":[63],"Key":[64],"themes":[65],"emerged":[66],"across":[67],"these":[68],"categories,":[69],"including":[70],"role":[72],"in":[76,194,216],"knowledge":[77],"dissemination,":[78],"creation":[79],"filter":[81],"bubbles":[82],"echo":[84],"chambers,":[85],"amplification":[86],"diverse":[88],"voices,":[89],"spread":[91],"misinformation.":[93],"findings":[95],"highlighted":[96],"potential":[99],"real-time":[101],"monitoring,":[104],"facilitating":[105],"engagement":[106],"policymakers":[108,159],"citizens,":[110],"early":[112],"identification":[113],"emerging":[115],"issues.":[116],"However,":[117],"challenges":[118],"such":[119],"as":[120],"information":[121],"credibility":[122],"algorithmic":[124],"curation":[125],"content":[127],"were":[128],"also":[129],"noted.":[130],"suggests":[133],"that":[134],"strategic":[135],"use":[136],"can":[140],"raise":[141],"awareness":[142],"mobilise":[144],"support":[145],"global":[147],"initiatives":[148],"like":[149],"Sustainable":[151],"Development":[152],"Goals.":[153],"It":[154],"emphasises":[155],"need":[157],"to":[160,177,203],"understand":[161],"leverage":[163],"media's":[165],"influence":[166,191],"sentiment":[169],"while":[170],"addressing":[171],"associated":[172],"risks.":[173],"contributes":[176],"a":[178],"nuanced":[179],"understanding":[180],"how":[182],"different":[183],"shape":[187],"discourse":[189],"policy":[192],"decisions":[193],"digital":[196,228],"age.":[197],"Future":[198],"research":[199],"directions":[200],"are":[201],"proposed":[202],"further":[204],"explore":[205],"complex":[207],"dynamics":[208],"media,":[211],"opinion,":[213],"governance":[215],"an":[217],"evolving":[218],"technological":[219],"landscape.":[220],"Keywords:":[221],"Social":[222],"impact,":[224],"formation,":[227],"policymaking,":[229],"online":[230],"political":[231],"discourse,":[232],"civic":[233],"engagement.":[234]},"counts_by_year":[{"year":2026,"cited_by_count":15},{"year":2025,"cited_by_count":18},{"year":2024,"cited_by_count":4}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2024-07-11T00:00:00"}