{"id":"https://openalex.org/W4399664591","doi":"https://doi.org/10.9770/jesi.2024.11.4(7)","title":"Analyzing the Impact of Organizational Trust on Job Engagement: A Mediating Role of Employee Loyalty","display_name":"Analyzing the Impact of Organizational Trust on Job Engagement: A Mediating Role of Employee Loyalty","publication_year":2024,"publication_date":"2024-06-14","ids":{"openalex":"https://openalex.org/W4399664591","doi":"https://doi.org/10.9770/jesi.2024.11.4(7)"},"language":"en","primary_location":{"id":"doi:10.9770/jesi.2024.11.4(7)","doi":"https://doi.org/10.9770/jesi.2024.11.4(7)","is_oa":true,"landing_page_url":"https://doi.org/10.9770/jesi.2024.11.4(7)","pdf_url":"https://jssidoi.org/jesi/article/download/1194","source":{"id":"https://openalex.org/S2764670390","display_name":"Journal of Entrepreneurship and Sustainability Issues","issn_l":"2345-0282","issn":["2345-0282"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","doaj","erih-plus","norway-1","poland-70"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Entrepreneurship and Sustainability Issues","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://jssidoi.org/jesi/article/download/1194","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070687768","display_name":"Altanchimeg Zanabazar","orcid":"https://orcid.org/0000-0003-0467-4267","observed_orcids":["https://orcid.org/0000-0003-0467-4267"]},"institutions":[{"id":"https://openalex.org/I4210159643","display_name":"Institute of Technology and Business","ror":"https://ror.org/05a70k539","country_code":"CZ","type":"education","lineage":["https://openalex.org/I4210159643"]}],"countries":["CZ"],"is_corresponding":false,"raw_author_name":"Altanchimeg Zanabazar","raw_affiliation_strings":["Institute of Technology and Business , Faculty of Corporate Strategy , \u010cesk\u00e9 Bud\u011bjovice , Czech Republic"],"raw_orcid":"https://orcid.org/0000-0003-0467-4267","affiliations":[{"raw_affiliation_string":"Institute of Technology and Business , Faculty of Corporate Strategy , \u010cesk\u00e9 Bud\u011bjovice , Czech Republic","institution_ids":["https://openalex.org/I4210159643"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004173486","display_name":"Tsolmon Jambal","orcid":"https://orcid.org/0000-0001-7450-690X","observed_orcids":["https://orcid.org/0000-0001-7450-690X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tsolmon Jambal","raw_affiliation_strings":[","],"raw_orcid":"https://orcid.org/0000-0001-7450-690X","affiliations":[{"raw_affiliation_string":",","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093640525","display_name":"Solongo Natsagdorj","orcid":"https://orcid.org/0009-0003-9415-187X","observed_orcids":["https://orcid.org/0009-0003-9415-187X"]},"institutions":[{"id":"https://openalex.org/I64222039","display_name":"National University of Mongolia","ror":"https://ror.org/04855bv47","country_code":"MN","type":"education","lineage":["https://openalex.org/I64222039"]}],"countries":["MN"],"is_corresponding":false,"raw_author_name":"Solongo Natsagdorj","raw_affiliation_strings":["Management Department , Business School , National University of Mongolia , Peace avenue-14/38 , Sukhbaatar district , Ulaanbaatar- 14191 , Mongolia","Management Department , Business School , National University of Mongolia , Ulaanbaatar , Mongolia"],"raw_orcid":"https://orcid.org/0009-0003-9415-187X","affiliations":[{"raw_affiliation_string":"Management Department , Business School , National University of Mongolia , Peace avenue-14/38 , Sukhbaatar district , Ulaanbaatar- 14191 , Mongolia","institution_ids":["https://openalex.org/I64222039"]},{"raw_affiliation_string":"Management Department , Business School , National University of Mongolia , Ulaanbaatar , Mongolia","institution_ids":["https://openalex.org/I64222039"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015306311","display_name":"Iva Klementov\u00e1","orcid":"https://orcid.org/0000-0002-4585-2712","observed_orcids":["https://orcid.org/0000-0002-4585-2712"]},"institutions":[{"id":"https://openalex.org/I4210159643","display_name":"Institute of Technology and Business","ror":"https://ror.org/05a70k539","country_code":"CZ","type":"education","lineage":["https://openalex.org/I4210159643"]}],"countries":["CZ"],"is_corresponding":false,"raw_author_name":"Iva Klementov\u00e1","raw_affiliation_strings":["Faculty of Corporate Strategy , Institute of Technology and Business in \u010cesk\u00e9 Bud\u011bjovice , Okru\u017en\u00ed , 517/10 , 370 01 \u010cesk\u00e9 Bud\u011bjovice , Czech Republic"],"raw_orcid":"https://orcid.org/0000-0002-4585-2712","affiliations":[{"raw_affiliation_string":"Faculty of Corporate Strategy , Institute of Technology and Business in \u010cesk\u00e9 Bud\u011bjovice , Okru\u017en\u00ed , 517/10 , 370 01 \u010cesk\u00e9 Bud\u011bjovice , Czech Republic","institution_ids":["https://openalex.org/I4210159643"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":850,"currency":"EUR","value_usd":916},"apc_paid":{"value":850,"currency":"EUR","value_usd":916},"fwci":4.47,"has_fulltext":true,"cited_by_count":12,"citation_normalized_percentile":{"value":0.94713909,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":"11","issue":"4","first_page":"105","last_page":"119"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.028599999845027924,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-trust","display_name":"organizational trust","score":0.9789999723434448},{"id":"https://openalex.org/keywords/work-engagement","display_name":"work engagement","score":0.9629999995231628},{"id":"https://openalex.org/keywords/employee-loyalty","display_name":"employee loyalty","score":1.0},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.8529999852180481},{"id":"https://openalex.org/keywords/private-banks","display_name":"private banks","score":0.6790000200271606},{"id":"https://openalex.org/keywords/bank-employees","display_name":"bank employees","score":0.6809999942779541},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.8500000238418579},{"id":"https://openalex.org/keywords/management-employee-communication","display_name":"management-employee communication","score":0.7580000162124634},{"id":"https://openalex.org/keywords/transparency","display_name":"transparency","score":0.39899998903274536}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.6817904710769653},{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.6356580853462219},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5875453948974609},{"id":"https://openalex.org/C84309077","wikidata":"https://www.wikidata.org/wiki/Q3908516","display_name":"Entrepreneurship","level":2,"score":0.5577419996261597},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.47318530082702637},{"id":"https://openalex.org/C182021174","wikidata":"https://www.wikidata.org/wiki/Q5374295","display_name":"Employee research","level":3,"score":0.42301154136657715},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.35805028676986694},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.344895601272583},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10033676028251648},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.06406009197235107},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.9770/jesi.2024.11.4(7)","doi":"https://doi.org/10.9770/jesi.2024.11.4(7)","is_oa":true,"landing_page_url":"https://doi.org/10.9770/jesi.2024.11.4(7)","pdf_url":"https://jssidoi.org/jesi/article/download/1194","source":{"id":"https://openalex.org/S2764670390","display_name":"Journal of Entrepreneurship and Sustainability Issues","issn_l":"2345-0282","issn":["2345-0282"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","doaj","erih-plus","norway-1","poland-70"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Entrepreneurship and Sustainability Issues","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:4852194a379d4d48b01f51ddeb2fab08","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/4852194a379d4d48b01f51ddeb2fab08","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Entrepreneurship and Sustainability Issues, Vol 11, Iss 4, Pp 105-119 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.9770/jesi.2024.11.4(7)","doi":"https://doi.org/10.9770/jesi.2024.11.4(7)","is_oa":true,"landing_page_url":"https://doi.org/10.9770/jesi.2024.11.4(7)","pdf_url":"https://jssidoi.org/jesi/article/download/1194","source":{"id":"https://openalex.org/S2764670390","display_name":"Journal of Entrepreneurship and Sustainability Issues","issn_l":"2345-0282","issn":["2345-0282"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","doaj","erih-plus","norway-1","poland-70"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Entrepreneurship and Sustainability Issues","raw_type":"journal-article"},"sustainable_development_goals":[{"score":1.0,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4399664591.pdf","grobid_xml":"https://content.openalex.org/works/W4399664591.grobid-xml"},"referenced_works_count":56,"referenced_works":["https://openalex.org/W1542550613","https://openalex.org/W1553872426","https://openalex.org/W1981088219","https://openalex.org/W2001872423","https://openalex.org/W2010445811","https://openalex.org/W2016521544","https://openalex.org/W2024214838","https://openalex.org/W2028915062","https://openalex.org/W2041343030","https://openalex.org/W2043489215","https://openalex.org/W2043738826","https://openalex.org/W2059854691","https://openalex.org/W2089260400","https://openalex.org/W2090346613","https://openalex.org/W2093028285","https://openalex.org/W2143573737","https://openalex.org/W2143814392","https://openalex.org/W2332899218","https://openalex.org/W2416037960","https://openalex.org/W2438112991","https://openalex.org/W2590626070","https://openalex.org/W2776191180","https://openalex.org/W2794662903","https://openalex.org/W2797910052","https://openalex.org/W2981428957","https://openalex.org/W2990995700","https://openalex.org/W3029274720","https://openalex.org/W3037748182","https://openalex.org/W3092326036","https://openalex.org/W3136398406","https://openalex.org/W3169258223","https://openalex.org/W4200024306","https://openalex.org/W4200478743","https://openalex.org/W4205778706","https://openalex.org/W4226162661","https://openalex.org/W4235896404","https://openalex.org/W4247458550","https://openalex.org/W4283368970","https://openalex.org/W4283719746","https://openalex.org/W4298141709","https://openalex.org/W4309113355","https://openalex.org/W4313393695","https://openalex.org/W4313588428","https://openalex.org/W4317556200","https://openalex.org/W4321793811","https://openalex.org/W4363672804","https://openalex.org/W4380996369","https://openalex.org/W4381685010","https://openalex.org/W4384072671","https://openalex.org/W4385335589","https://openalex.org/W4385718698","https://openalex.org/W4386499237","https://openalex.org/W4387739215","https://openalex.org/W4390844263","https://openalex.org/W4390844265","https://openalex.org/W4390991320"],"related_works":["https://openalex.org/W4415443846","https://openalex.org/W2568716084","https://openalex.org/W4411836056","https://openalex.org/W4256695020","https://openalex.org/W7217982501","https://openalex.org/W4402094448","https://openalex.org/W3177517010","https://openalex.org/W7218487760","https://openalex.org/W4220872205","https://openalex.org/W4395674059"],"abstract_inverted_index":{"This":[0],"research":[1,111],"aimed":[2],"to":[3,37,105,193,200],"investigate":[4],"the":[5,12,39,44,69,86,118,141,153,160,176],"mediating":[6],"role":[7],"of":[8,43,72,92,156,162],"employee":[9,62,77,93,114,138,147,172],"loyalty":[10,63,78,94,115,173],"in":[11,31,75,83,108,152],"relationship":[13,143],"between":[14,120,144,185],"perceived":[15],"organizational":[16,54,73,121,126,145,163],"trust":[17,55,74,122,127,164],"and":[18,33,41,64,79,123,149,165,174,182,187,197,203],"job":[19,65,96,124,150,205],"engagement.The":[20],"study":[21,51,87,158],"utilized":[22],"data":[23],"from":[24],"268":[25],"employees":[26,101,188],"across":[27],"two":[28],"private":[29],"banks":[30],"Mongolia":[32],"conducted":[34],"thorough":[35],"analyses":[36],"evaluate":[38],"reliability":[40],"correlation":[42],"variables":[45],"via":[46],"structural":[47],"equation":[48],"modelling":[49],"(SEM).The":[50],"revealed":[52],"that":[53,99,113,179],"had":[56],"a":[57,89],"positive":[58,90],"impact":[59,132],"on":[60,95],"both":[61],"engagement.These":[66],"findings":[67,177],"underscore":[68],"critical":[70],"importance":[71],"fostering":[76,180],"promoting":[80],"increased":[81],"engagement":[82,151],"one's":[84],"work.Additionally,":[85],"identified":[88],"influence":[91],"engagement,":[97,130],"indicating":[98],"loyal":[100],"are":[102],"more":[103],"likely":[104],"be":[106],"engaged":[107],"their":[109],"roles.The":[110],"determined":[112],"fully":[116],"mediated":[117],"connection":[119],"engagement.While":[125],"directly":[128],"affects":[129],"its":[131],"is":[133],"also":[134],"channelled":[135],"through":[136],"enhanced":[137],"loyalty.This":[139],"highlights":[140],"intricate":[142],"trust,":[146,191],"loyalty,":[148],"workplace.The":[154],"results":[155],"this":[157],"deepen":[159],"understanding":[161],"have":[166],"important":[167],"practical":[168],"implications":[169],"for":[170],"improving":[171],"engagement.Specifically,":[175],"suggest":[178],"transparency":[181],"open":[183],"communication":[184],"management":[186],"can":[189],"increase":[190],"leading":[192],"higher":[194],"retention":[195],"rates":[196],"greater":[198],"willingness":[199],"go":[201],"above":[202],"beyond":[204],"duties.":[206]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2024-06-15T00:00:00"}
