{"id":"https://openalex.org/W4399322011","doi":"https://doi.org/10.22279/navus.v14.1848","title":"Aplicativo Meu INSS: an\u00e1lise da avalia\u00e7\u00e3o de usu\u00e1rios","display_name":"Aplicativo Meu INSS: an\u00e1lise da avalia\u00e7\u00e3o de usu\u00e1rios","publication_year":2024,"publication_date":"2024-06-04","ids":{"openalex":"https://openalex.org/W4399322011","doi":"https://doi.org/10.22279/navus.v14.1848"},"language":"pt","primary_location":{"id":"doi:10.22279/navus.v14.1848","doi":"https://doi.org/10.22279/navus.v14.1848","is_oa":true,"landing_page_url":"http://dx.doi.org/10.22279/navus.v14.1848","pdf_url":null,"source":{"id":"https://openalex.org/S2736740759","display_name":"Navus - Revista de Gest\u00e3o e Tecnologia","issn_l":"2237-4558","issn":["2237-4558"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","erih-plus","poland-20","russia-white-list-4"],"host_organization":"https://openalex.org/P4310312521","host_organization_name":"Servi\u00e7o Nacional de Aprendizagem Comercial","host_organization_lineage":["https://openalex.org/P4310312521"],"host_organization_lineage_names":["Servi\u00e7o Nacional de Aprendizagem Comercial"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Navus - Revista de Gest\u00e3o e Tecnologia","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"http://dx.doi.org/10.22279/navus.v14.1848","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Jessica Ribeiro Gomes","orcid":"https://orcid.org/0009-0007-5622-5603","observed_orcids":["https://orcid.org/0009-0007-5622-5603"]},"institutions":[{"id":"https://openalex.org/I126460647","display_name":"Universidade Federal do Rio Grande","ror":"https://ror.org/05hpfkn88","country_code":"BR","type":"education","lineage":["https://openalex.org/I126460647"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jessica Ribeiro Gomes","raw_affiliation_strings":["Universidade Federal do Rio Grande - FURG"],"raw_orcid":"https://orcid.org/0009-0007-5622-5603","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio Grande - FURG","institution_ids":["https://openalex.org/I126460647"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051016738","display_name":"Vanessa de Campos Junges","orcid":"https://orcid.org/0000-0002-9722-6617","observed_orcids":["https://orcid.org/0000-0002-9722-6617"]},"institutions":[{"id":"https://openalex.org/I114282444","display_name":"University of Cruz Alta","ror":"https://ror.org/043vxnh96","country_code":"BR","type":"education","lineage":["https://openalex.org/I114282444"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Vanessa de Campos Junges","raw_affiliation_strings":["Universidade de Cruz Alta - UNICRUZ"],"raw_orcid":"https://orcid.org/0000-0002-9722-6617","affiliations":[{"raw_affiliation_string":"Universidade de Cruz Alta - UNICRUZ","institution_ids":["https://openalex.org/I114282444"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036618601","display_name":"Samuel Vin\u00edcius Bonato","orcid":"https://orcid.org/0000-0002-2486-4909","observed_orcids":["https://orcid.org/0000-0002-2486-4909"]},"institutions":[{"id":"https://openalex.org/I126460647","display_name":"Universidade Federal do Rio Grande","ror":"https://ror.org/05hpfkn88","country_code":"BR","type":"education","lineage":["https://openalex.org/I126460647"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Samuel Vin\u00edcius Bonato","raw_affiliation_strings":["Universidade Federal do Rio Grande - FURG"],"raw_orcid":"https://orcid.org/0000-0002-2486-4909","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio Grande - FURG","institution_ids":["https://openalex.org/I126460647"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089980711","display_name":"D\u00e9bora Bobsin","orcid":"https://orcid.org/0000-0001-6010-3958","observed_orcids":["https://orcid.org/0000-0001-6010-3958"]},"institutions":[{"id":"https://openalex.org/I33501960","display_name":"Universidade Federal de Santa Maria","ror":"https://ror.org/01b78mz79","country_code":"BR","type":"education","lineage":["https://openalex.org/I33501960"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Debora Bobsin","raw_affiliation_strings":["Universidade Federal de Santa Maria - UFSM"],"raw_orcid":"https://orcid.org/0000-0001-6010-3958","affiliations":[{"raw_affiliation_string":"Universidade Federal de Santa Maria - UFSM","institution_ids":["https://openalex.org/I33501960"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101882789","display_name":"Let\u00edcia Caroline Souza de Lima","orcid":"https://orcid.org/0009-0002-5304-4448","observed_orcids":["https://orcid.org/0009-0002-5304-4448"]},"institutions":[{"id":"https://openalex.org/I126460647","display_name":"Universidade Federal do Rio Grande","ror":"https://ror.org/05hpfkn88","country_code":"BR","type":"education","lineage":["https://openalex.org/I126460647"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Let\u00edcia Caroline Souza de Lima","raw_affiliation_strings":["Universidade Federal do Rio Grande - FURG"],"raw_orcid":"https://orcid.org/0009-0002-5304-4448","affiliations":[{"raw_affiliation_string":"Universidade Federal do Rio Grande - FURG","institution_ids":["https://openalex.org/I126460647"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.5957,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.8333856,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":95},"biblio":{"volume":"14","issue":null,"first_page":"1","last_page":"15"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8920999765396118,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8920999765396118,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.05350000038743019,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.034699998795986176,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-reviews","display_name":"online reviews","score":0.6840000152587891},{"id":"https://openalex.org/keywords/google-play","display_name":"Google Play Store","score":0.6439999938011169},{"id":"https://openalex.org/keywords/mobile-app-evaluation","display_name":"mobile application evaluation","score":0.6470000147819519},{"id":"https://openalex.org/keywords/digital-public-services","display_name":"digital public services","score":0.6700000166893005},{"id":"https://openalex.org/keywords/digital-inclusion","display_name":"digital inclusion","score":0.7689999938011169},{"id":"https://openalex.org/keywords/mobile-app-usability","display_name":"mobile app usability","score":0.33799999952316284},{"id":"https://openalex.org/keywords/inss","display_name":"INSS","score":0.6669999957084656}],"concepts":[{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.32759833335876465},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.135958731174469}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.22279/navus.v14.1848","doi":"https://doi.org/10.22279/navus.v14.1848","is_oa":true,"landing_page_url":"http://dx.doi.org/10.22279/navus.v14.1848","pdf_url":null,"source":{"id":"https://openalex.org/S2736740759","display_name":"Navus - Revista de Gest\u00e3o e Tecnologia","issn_l":"2237-4558","issn":["2237-4558"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","erih-plus","poland-20","russia-white-list-4"],"host_organization":"https://openalex.org/P4310312521","host_organization_name":"Servi\u00e7o Nacional de Aprendizagem Comercial","host_organization_lineage":["https://openalex.org/P4310312521"],"host_organization_lineage_names":["Servi\u00e7o Nacional de Aprendizagem Comercial"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Navus - Revista de Gest\u00e3o e Tecnologia","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.22279/navus.v14.1848","doi":"https://doi.org/10.22279/navus.v14.1848","is_oa":true,"landing_page_url":"http://dx.doi.org/10.22279/navus.v14.1848","pdf_url":null,"source":{"id":"https://openalex.org/S2736740759","display_name":"Navus - Revista de Gest\u00e3o e Tecnologia","issn_l":"2237-4558","issn":["2237-4558"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","erih-plus","poland-20","russia-white-list-4"],"host_organization":"https://openalex.org/P4310312521","host_organization_name":"Servi\u00e7o Nacional de Aprendizagem Comercial","host_organization_lineage":["https://openalex.org/P4310312521"],"host_organization_lineage_names":["Servi\u00e7o Nacional de Aprendizagem Comercial"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Navus - Revista de Gest\u00e3o e Tecnologia","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","score":0.4000000059604645,"id":"https://metadata.un.org/sdg/10"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":3,"referenced_works":["https://openalex.org/W1920079342","https://openalex.org/W2048299524","https://openalex.org/W2988256122"],"related_works":["https://openalex.org/W4403011700","https://openalex.org/W7204253269","https://openalex.org/W7120768322","https://openalex.org/W6995521678","https://openalex.org/W7215163910","https://openalex.org/W4312252310","https://openalex.org/W2565319703","https://openalex.org/W7120370951","https://openalex.org/W4404913230","https://openalex.org/W7119027280"],"abstract_inverted_index":{"Este":[0],"estudo":[1,133],"visa":[2],"analisar":[3],"as":[4,139],"avalia\u00e7\u00f5es":[5,50],"dos":[6,14,141],"usu\u00e1rios":[7,142],"do":[8,81],"aplicativo":[9],"Meu":[10],"INSS":[11],"a":[12,28,77,88,114,135,162],"partir":[13],"registros":[15],"da":[16,36,61],"loja":[17,33],"virtual":[18],"Google":[19,37],"Play.":[20],"A":[21],"pesquisa,":[22],"realizada":[23],"entre":[24],"abril":[25,29],"de":[26,30,34,51,63,79,90,102,116,120,126,137],"2022":[27],"2023":[31],"na":[32],"aplicativos":[35],"Play,":[38],"\u00e9":[39,158],"qualitativa":[40],"e":[41,94,99,105,124,146,156,168,173],"descritiva,":[42],"desenvolvida":[43],"com":[44],"base":[45],"em":[46,53,71,96,107,128],"fontes":[47],"secund\u00e1rias":[48],"-":[49],"usu\u00e1rios,":[52],"que":[54,68],"os":[55],"dados":[56],"receberam":[57],"tratamento":[58],"por":[59],"interm\u00e9dio":[60],"an\u00e1lise":[62],"conte\u00fado.":[64],"Os":[65],"resultados":[66],"indicam":[67],"h\u00e1":[69],"inseguran\u00e7a":[70],"rela\u00e7\u00e3o":[72],"ao":[73],"atendimento":[74],"remoto,":[75],"apontando":[76],"falta":[78,119],"atualiza\u00e7\u00e3o":[80],"sistema.":[82],"As":[83,110],"principais":[84],"facilidades":[85,155],"destacadas":[86],"s\u00e3o":[87],"conveni\u00eancia":[89],"acesso":[91,176],"\u00e0s":[92],"informa\u00e7\u00f5es":[93,123,149],"servi\u00e7os":[95,178],"qualquer":[97],"lugar":[98],"momento,":[100],"al\u00e9m":[101],"ser":[103],"gratuito":[104],"dispon\u00edvel":[106],"dispositivos":[108],"m\u00f3veis.":[109],"dificuldades":[111,157],"est\u00e3o":[112],"relacionadas":[113],"problemas":[115],"acesso,":[117],"navega\u00e7\u00e3o,":[118],"clareza":[121,147],"nas":[122],"integra\u00e7\u00e3o":[125],"senhas":[127],"v\u00e1rios":[129],"\u00f3rg\u00e3os":[130],"p\u00fablicos.":[131],"O":[132],"enfatiza":[134],"import\u00e2ncia":[136],"abordar":[138],"preocupa\u00e7\u00f5es":[140],"quanto":[143],"\u00e0":[144],"seguran\u00e7a":[145],"das":[148],"fornecidas":[150],"pelo":[151],"aplicativo.":[152],"Compreender":[153],"essas":[154],"fundamental":[159],"para":[160],"aprimorar":[161],"plataforma,":[163],"tornando-a":[164],"mais":[165],"acess\u00edvel,":[166],"eficiente":[167],"amig\u00e1vel,":[169],"promovendo":[170],"inclus\u00e3o":[171],"digital":[172],"facilitando":[174],"o":[175],"aos":[177],"digitais.":[179]},"counts_by_year":[{"year":2024,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2024-06-05T00:00:00"}
