{"id":"https://openalex.org/W4398477336","doi":"https://doi.org/10.7910/dvn/aopav9","title":"IKEA effect and service delivery","display_name":"IKEA effect and service delivery","publication_year":2022,"publication_date":"2022-05-11","ids":{"openalex":"https://openalex.org/W4398477336","doi":"https://doi.org/10.7910/dvn/aopav9"},"language":"en","primary_location":{"id":"doi:10.7910/dvn/aopav9","doi":"https://doi.org/10.7910/dvn/aopav9","is_oa":true,"landing_page_url":"https://doi.org/10.7910/dvn/aopav9","pdf_url":null,"source":{"id":"https://openalex.org/S4377196806","display_name":"Harvard Dataverse","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I136199984","host_organization_name":"Harvard University","host_organization_lineage":["https://openalex.org/I136199984"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Dataset"},"volume":null,"type":"dataset","is_traditional":false,"indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.7910/dvn/aopav9","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044253789","display_name":"Irina T. Toteva","orcid":"https://orcid.org/0000-0003-4762-2301","observed_orcids":["https://orcid.org/0000-0003-4762-2301"]},"institutions":[{"id":"https://openalex.org/I130075709","display_name":"Georgia Southwestern State University","ror":"https://ror.org/044pfy487","country_code":"US","type":"education","lineage":["https://openalex.org/I130075709"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Toteva, Irina","raw_affiliation_strings":["Georgia Southwestern State University"],"raw_orcid":"https://orcid.org/0000-0003-4762-2301","affiliations":[{"raw_affiliation_string":"Georgia Southwestern State University","institution_ids":["https://openalex.org/I130075709"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5044253789"],"corresponding_institution_ids":["https://openalex.org/I130075709"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.2957000136375427,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.2957000136375427,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.2581000030040741,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.10450000315904617,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ikea-effect","display_name":"IKEA effect","score":0.996999979019165},{"id":"https://openalex.org/keywords/service-delivery","display_name":"service delivery","score":0.8949999809265137}],"concepts":[{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.5406789779663086},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4404709041118622},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.40923210978507996},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35886502265930176},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.14792433381080627}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.7910/dvn/aopav9","doi":"https://doi.org/10.7910/dvn/aopav9","is_oa":true,"landing_page_url":"https://doi.org/10.7910/dvn/aopav9","pdf_url":null,"source":{"id":"https://openalex.org/S4377196806","display_name":"Harvard Dataverse","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I136199984","host_organization_name":"Harvard University","host_organization_lineage":["https://openalex.org/I136199984"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Dataset"}],"best_oa_location":{"id":"doi:10.7910/dvn/aopav9","doi":"https://doi.org/10.7910/dvn/aopav9","is_oa":true,"landing_page_url":"https://doi.org/10.7910/dvn/aopav9","pdf_url":null,"source":{"id":"https://openalex.org/S4377196806","display_name":"Harvard Dataverse","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I136199984","host_organization_name":"Harvard University","host_organization_lineage":["https://openalex.org/I136199984"],"host_organization_lineage_names":[],"type":"repository"},"license":"public-domain","license_id":"https://openalex.org/licenses/public-domain","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Dataset"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W3213242931","https://openalex.org/W4238285074","https://openalex.org/W4239749256","https://openalex.org/W6887877694","https://openalex.org/W4237752224","https://openalex.org/W4239240106","https://openalex.org/W67785752","https://openalex.org/W1510873105","https://openalex.org/W4206494167","https://openalex.org/W3154831981"],"abstract_inverted_index":{"Data":[0],"from":[1],"one":[2],"pretest":[3],"and":[4],"two":[5],"studies":[6]},"counts_by_year":[],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2024-05-24T00:00:00"}
