{"id":"https://openalex.org/W4396975705","doi":"https://doi.org/10.1108/ijrdm-10-2023-0622","title":"The role of value co-creation on retailer loyalty and omni-channel shopping frequency","display_name":"The role of value co-creation on retailer loyalty and omni-channel shopping frequency","publication_year":2024,"publication_date":"2024-05-16","ids":{"openalex":"https://openalex.org/W4396975705","doi":"https://doi.org/10.1108/ijrdm-10-2023-0622"},"language":"en","primary_location":{"id":"doi:10.1108/ijrdm-10-2023-0622","doi":"https://doi.org/10.1108/ijrdm-10-2023-0622","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijrdm-10-2023-0622","pdf_url":null,"source":{"id":"https://openalex.org/S65353606","display_name":"International Journal of Retail & Distribution Management","issn_l":"0959-0552","issn":["0959-0552","1758-6690"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Retail &amp; Distribution Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5098667644","display_name":"Nur Kesenduran","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I15059493","display_name":"\u0130zmir University of Economics","ror":"https://ror.org/04hjr4202","country_code":"TR","type":"education","lineage":["https://openalex.org/I15059493"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Nur Kesenduran","raw_affiliation_strings":["Department of Logistics Management, Izmir University of Economics, Izmir, T\u00fcrkiye"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Logistics Management, Izmir University of Economics, Izmir, T\u00fcrkiye","institution_ids":["https://openalex.org/I15059493"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004435127","display_name":"I\u015f\u0131k \u00d6zge Yumurtac\u0131 H\u00fcseyino\u011flu","orcid":"https://orcid.org/0000-0001-6335-6926","observed_orcids":["https://orcid.org/0000-0001-6335-6926"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"I\u015f\u0131k \u00d6zge Yumurtac\u0131 H\u00fcseyino\u011flu","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-6335-6926","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5062082314","display_name":"Gizem Erboz","orcid":"https://orcid.org/0000-0002-4217-1575","observed_orcids":["https://orcid.org/0000-0002-4217-1575"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Gizem Erboz","raw_affiliation_strings":["Department of Operations Management and Decision Science, ESSCA School of Management, Budapest, Hungary"],"raw_orcid":"https://orcid.org/0000-0002-4217-1575","affiliations":[{"raw_affiliation_string":"Department of Operations Management and Decision Science, ESSCA School of Management, Budapest, Hungary","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5062082314"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.2257,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.92125618,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"52","issue":"5","first_page":"580","last_page":"595"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.44040000438690186,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.44040000438690186,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.3571999967098236,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.15780000388622284,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":1.0},{"id":"https://openalex.org/keywords/store-loyalty","display_name":"store loyalty","score":0.9879999756813049},{"id":"https://openalex.org/keywords/omnichannel-retail","display_name":"omnichannel retail","score":0.9729999899864197},{"id":"https://openalex.org/keywords/social-network-theory","display_name":"social network theory","score":0.9810000061988831},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.7929999828338623},{"id":"https://openalex.org/keywords/consumer-retailer-relationships","display_name":"consumer-retailer relationships","score":0.5619999766349792}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7898659706115723},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7091987133026123},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5868891477584839},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.5079060196876526},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.45580151677131653},{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.44555899500846863},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4390066862106323},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.2518133521080017},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1010662317276001},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ijrdm-10-2023-0622","doi":"https://doi.org/10.1108/ijrdm-10-2023-0622","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijrdm-10-2023-0622","pdf_url":null,"source":{"id":"https://openalex.org/S65353606","display_name":"International Journal of Retail & Distribution Management","issn_l":"0959-0552","issn":["0959-0552","1758-6690"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Retail &amp; Distribution Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":103,"referenced_works":["https://openalex.org/W1585758193","https://openalex.org/W1971255568","https://openalex.org/W1978942994","https://openalex.org/W1998246942","https://openalex.org/W2014143923","https://openalex.org/W2040884565","https://openalex.org/W2068709383","https://openalex.org/W2075284967","https://openalex.org/W2104582907","https://openalex.org/W2118670012","https://openalex.org/W2126840412","https://openalex.org/W2131568786","https://openalex.org/W2135526934","https://openalex.org/W2162752781","https://openalex.org/W2168434488","https://openalex.org/W2172104004","https://openalex.org/W2522164537","https://openalex.org/W2556211367","https://openalex.org/W2558273924","https://openalex.org/W2733457853","https://openalex.org/W2748363355","https://openalex.org/W2769918765","https://openalex.org/W2785381827","https://openalex.org/W2792088881","https://openalex.org/W2793503283","https://openalex.org/W2883071353","https://openalex.org/W2883691710","https://openalex.org/W2904709802","https://openalex.org/W2905301675","https://openalex.org/W2905730507","https://openalex.org/W2921899341","https://openalex.org/W2937505237","https://openalex.org/W2965500835","https://openalex.org/W2969469903","https://openalex.org/W2971549709","https://openalex.org/W2972324459","https://openalex.org/W2972493374","https://openalex.org/W2973808208","https://openalex.org/W2974361156","https://openalex.org/W2998052057","https://openalex.org/W2998536900","https://openalex.org/W3002653520","https://openalex.org/W3004695340","https://openalex.org/W3008218971","https://openalex.org/W3011691470","https://openalex.org/W3014425034","https://openalex.org/W3019334901","https://openalex.org/W3046375498","https://openalex.org/W3049134727","https://openalex.org/W3080475966","https://openalex.org/W3081277128","https://openalex.org/W3083532809","https://openalex.org/W3087372135","https://openalex.org/W3087580251","https://openalex.org/W3088883198","https://openalex.org/W3091720395","https://openalex.org/W3097690557","https://openalex.org/W3108977006","https://openalex.org/W3112384508","https://openalex.org/W3117223467","https://openalex.org/W3118994084","https://openalex.org/W3129248203","https://openalex.org/W3131114092","https://openalex.org/W3132858804","https://openalex.org/W3135612919","https://openalex.org/W3160541245","https://openalex.org/W3162580670","https://openalex.org/W3164666694","https://openalex.org/W3176935625","https://openalex.org/W3192141557","https://openalex.org/W3194907542","https://openalex.org/W3201660620","https://openalex.org/W3202738388","https://openalex.org/W3205563989","https://openalex.org/W3207288948","https://openalex.org/W3213864869","https://openalex.org/W3217219923","https://openalex.org/W4200041715","https://openalex.org/W4200492900","https://openalex.org/W4212916523","https://openalex.org/W4214479416","https://openalex.org/W4214588738","https://openalex.org/W4220848406","https://openalex.org/W4243667233","https://openalex.org/W4286247479","https://openalex.org/W4289976092","https://openalex.org/W4290442689","https://openalex.org/W4292509492","https://openalex.org/W4306252952","https://openalex.org/W4310381309","https://openalex.org/W4315433709","https://openalex.org/W4318338015","https://openalex.org/W4319160389","https://openalex.org/W4365814893","https://openalex.org/W4367840980","https://openalex.org/W4367846333","https://openalex.org/W4378176734","https://openalex.org/W4382894779","https://openalex.org/W4383721305","https://openalex.org/W4386690796","https://openalex.org/W4387025363","https://openalex.org/W4388580419","https://openalex.org/W4391921284"],"related_works":["https://openalex.org/W3164666694","https://openalex.org/W7215781692","https://openalex.org/W4200492900","https://openalex.org/W7219256919","https://openalex.org/W3006630403","https://openalex.org/W2793503283","https://openalex.org/W6931625601","https://openalex.org/W4313358434","https://openalex.org/W4288429193","https://openalex.org/W4385742116"],"abstract_inverted_index":{"Purpose":[0],"Drawing":[1],"upon":[2],"the":[3,8,16,32,39,54,75,84,91,94,112,120,153,156,176,180,183,190],"social":[4],"network":[5],"theory":[6],"(SNT),":[7],"aim":[9],"of":[10,18,56,77,86,93,115,123],"this":[11],"study":[12,110,154,181],"is":[13],"to":[14,52],"examine":[15,53],"impact":[17,76,85],"value":[19],"co-creation":[20],"(VCC)":[21],"on":[22,37,42,58,79,88,117,125,158,186],"retailer":[23],"loyalty":[24],"(RL)":[25],"and":[26,60,62,81,105,119,138,150,188,195],"omni-channel":[27,45,161,177],"shopping":[28],"frequency":[29],"(OCF)":[30],"from":[31,171],"consumer":[33,184],"perspective.":[34],"Design/methodology/approach":[35],"Grounded":[36],"SNT,":[38,172],"research":[40,166],"focuses":[41],"VCC":[43,57,78,104,116,137,149,159],"in":[44,82,160],"retailing.":[46,162],"A":[47],"paper-based":[48],"questionnaire":[49],"was":[50,169,173],"used":[51],"role":[55,102,114,122,135,147],"OCF":[59,139],"RL,":[61,80,118],"hypotheses":[63],"were":[64],"tested":[65],"using":[66],"structural":[67],"equation":[68],"modeling":[69],"(SEM).":[70],"Findings":[71],"The":[72,109,127,164],"findings":[73,128],"supported":[74],"turn,":[83],"RL":[87,98,124,131,194],"OCF.":[89,106,126,151,196],"However,":[90],"results":[92],"analysis":[95],"reveal":[96,129],"that":[97,130],"has":[99,132],"no":[100],"mediator":[101,146],"between":[103,148,192],"Practical":[107],"implications":[108],"shows":[111],"increasing":[113],"important":[121],"a":[133,145],"significant":[134],"for":[136],"separately":[140],"but":[141],"does":[142],"not":[143],"have":[144],"Moreover,":[152],"extends":[155],"knowledge":[157],"Originality/value":[163],"new":[165],"model,":[167],"which":[168],"hypothesized":[170],"validated.":[174],"In":[175],"retailing":[178],"context,":[179],"revealed":[182],"perspective":[185],"VCC,":[187,193],"also":[189],"linkages":[191]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1}],"updated_date":"2026-10-27T15:51:10.671819","created_date":"2024-05-17T00:00:00"}
