{"id":"https://openalex.org/W4396857784","doi":"https://doi.org/10.26458/jedep.v11i3.753","title":"EASE of USE, CONVENIENCE, TRUST, and INTENTION to USE MOBILE BANKING","display_name":"EASE of USE, CONVENIENCE, TRUST, and INTENTION to USE MOBILE BANKING","publication_year":2022,"publication_date":"2022-10-09","ids":{"openalex":"https://openalex.org/W4396857784","doi":"https://doi.org/10.26458/jedep.v11i3.753"},"language":"en","primary_location":{"id":"doi:10.26458/jedep.v11i3.753","doi":"https://doi.org/10.26458/jedep.v11i3.753","is_oa":true,"landing_page_url":"https://doi.org/10.26458/jedep.v11i3.753","pdf_url":"http://ojs.spiruharet.ro/jedep/article/download/753/pdf","source":{"id":"https://openalex.org/S2737293509","display_name":"Journal of Economic Development Environment and People","issn_l":"2285-3642","issn":["2285-3642"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","erih-plus","norway-1"],"host_organization":"https://openalex.org/P4310314667","host_organization_name":"Editura Fundatiei Romania de Maine","host_organization_lineage":["https://openalex.org/P4310314667"],"host_organization_lineage_names":["Editura Fundatiei Romania de Maine"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economic Development Environment and People","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"http://ojs.spiruharet.ro/jedep/article/download/753/pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5121401028","display_name":"Dewi Sri Woelandari","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210093825","display_name":"Universitas Bhayangkara Jakarta Raya","ror":"https://ror.org/00kjhnt51","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210093825"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dewi Woelandari P.G Sri Woelandari P.G","raw_affiliation_strings":["Bhayangkara Jakarta Raya University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bhayangkara Jakarta Raya University","institution_ids":["https://openalex.org/I4210093825"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084650242","display_name":"Novita Wahyu Setyawati","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210093825","display_name":"Universitas Bhayangkara Jakarta Raya","ror":"https://ror.org/00kjhnt51","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210093825"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Novita Wahyu Setyawati","raw_affiliation_strings":["Bhayangkara Jakarta Raya University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bhayangkara Jakarta Raya University","institution_ids":["https://openalex.org/I4210093825"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089575440","display_name":"Muhammad Richo Rianto","orcid":"https://orcid.org/0000-0002-5779-6279","observed_orcids":["https://orcid.org/0000-0002-5779-6279"]},"institutions":[{"id":"https://openalex.org/I4210093825","display_name":"Universitas Bhayangkara Jakarta Raya","ror":"https://ror.org/00kjhnt51","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210093825"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Muhammad Richo Rianto","raw_affiliation_strings":["Bhayangkara Jakarta Raya University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bhayangkara Jakarta Raya University","institution_ids":["https://openalex.org/I4210093825"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210093825"],"apc_list":{"value":100,"currency":"EUR","value_usd":107},"apc_paid":{"value":100,"currency":"EUR","value_usd":107},"fwci":1.2575,"has_fulltext":true,"cited_by_count":6,"citation_normalized_percentile":{"value":0.85059292,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":"11","issue":"3","first_page":"62","last_page":"69"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-banking","display_name":"mobile banking","score":0.9980000257492065},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.8090000152587891},{"id":"https://openalex.org/keywords/ease-of-use","display_name":"ease of use","score":0.8769999742507935},{"id":"https://openalex.org/keywords/convenience","display_name":"convenience","score":0.8539999723434448},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.9319999814033508},{"id":"https://openalex.org/keywords/intention-to-use","display_name":"intention to use","score":0.9890000224113464},{"id":"https://openalex.org/keywords/millennials","display_name":"millennials","score":0.9259999990463257},{"id":"https://openalex.org/keywords/digital-banking","display_name":"digital banking","score":0.7850000262260437},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9440000057220459}],"concepts":[{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.9046645164489746},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6934154033660889},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6560325622558594},{"id":"https://openalex.org/C37703655","wikidata":"https://www.wikidata.org/wiki/Q4048808","display_name":"SMS banking","level":3,"score":0.6311050653457642},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.5614728927612305},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5194510817527771},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.5104607343673706},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4349752366542816},{"id":"https://openalex.org/C2987677221","wikidata":"https://www.wikidata.org/wiki/Q188506","display_name":"Electronic banking","level":3,"score":0.4291931390762329},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4104747176170349},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29223501682281494},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.1273055076599121},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09129318594932556},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.26458/jedep.v11i3.753","doi":"https://doi.org/10.26458/jedep.v11i3.753","is_oa":true,"landing_page_url":"https://doi.org/10.26458/jedep.v11i3.753","pdf_url":"http://ojs.spiruharet.ro/jedep/article/download/753/pdf","source":{"id":"https://openalex.org/S2737293509","display_name":"Journal of Economic Development Environment and People","issn_l":"2285-3642","issn":["2285-3642"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","erih-plus","norway-1"],"host_organization":"https://openalex.org/P4310314667","host_organization_name":"Editura Fundatiei Romania de Maine","host_organization_lineage":["https://openalex.org/P4310314667"],"host_organization_lineage_names":["Editura Fundatiei Romania de Maine"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economic Development Environment and People","raw_type":"journal-article"},{"id":"pmh:oai:ojs.spiruharet.ro:article/753","doi":null,"is_oa":true,"landing_page_url":"http://ojs.spiruharet.ro/jedep/article/view/753","pdf_url":null,"source":{"id":"https://openalex.org/S4306400055","display_name":"The Journal of Economic Development, Environment and People (Spiru Haret University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I107502644","host_organization_name":"Spiru Haret University","host_organization_lineage":["https://openalex.org/I107502644"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2285-3642","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:ojs.ctb.ro:article/753","doi":null,"is_oa":true,"landing_page_url":"http://ojs.spiruharet.ro/index.php/jedep/article/view/753","pdf_url":null,"source":{"id":"https://openalex.org/S4306400055","display_name":"The Journal of Economic Development, Environment and People (Spiru Haret University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I107502644","host_organization_name":"Spiru Haret University","host_organization_lineage":["https://openalex.org/I107502644"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Economic Development, Environment and People; Vol 11, No 3 (2022); 62-69","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.26458/jedep.v11i3.753","doi":"https://doi.org/10.26458/jedep.v11i3.753","is_oa":true,"landing_page_url":"https://doi.org/10.26458/jedep.v11i3.753","pdf_url":"http://ojs.spiruharet.ro/jedep/article/download/753/pdf","source":{"id":"https://openalex.org/S2737293509","display_name":"Journal of Economic Development Environment and People","issn_l":"2285-3642","issn":["2285-3642"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj","erih-plus","norway-1"],"host_organization":"https://openalex.org/P4310314667","host_organization_name":"Editura Fundatiei Romania de Maine","host_organization_lineage":["https://openalex.org/P4310314667"],"host_organization_lineage_names":["Editura Fundatiei Romania de Maine"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economic Development Environment and People","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4396857784.pdf","grobid_xml":"https://content.openalex.org/works/W4396857784.grobid-xml"},"referenced_works_count":16,"referenced_works":["https://openalex.org/W597493321","https://openalex.org/W1506986286","https://openalex.org/W1581770737","https://openalex.org/W1791587663","https://openalex.org/W1859327399","https://openalex.org/W1987198869","https://openalex.org/W2046086368","https://openalex.org/W2101136091","https://openalex.org/W2137247419","https://openalex.org/W2149374429","https://openalex.org/W2168569455","https://openalex.org/W2555987866","https://openalex.org/W2894583547","https://openalex.org/W3177941984","https://openalex.org/W3195291826","https://openalex.org/W3211346937"],"related_works":["https://openalex.org/W4385247385","https://openalex.org/W7154584616","https://openalex.org/W4412827173","https://openalex.org/W1980697535","https://openalex.org/W3184773685","https://openalex.org/W4388288623","https://openalex.org/W4393361576","https://openalex.org/W4391169413","https://openalex.org/W4308240941","https://openalex.org/W4396599498"],"abstract_inverted_index":{"Abstract.":[0],"Technological":[1],"developments,":[2],"especially":[3,14],"in":[4,15,74,101],"the":[5,27,55,62],"banking":[6,20,23,32,39,67],"world,":[7],"can":[8],"provide":[9],"services":[10,24],"to":[11,46,53,60,64],"their":[12],"customers,":[13],"terms":[16],"of":[17,31,88],"using":[18,102],"digital":[19,38],"services.":[21],"Digital":[22],"have":[25,93],"changed":[26],"way":[28],"and":[29,35,91],"method":[30],"operations.":[33],"Customers":[34],"banks":[36],"use":[37,65],"as":[40],"a":[41,94],"technology-based":[42],"service":[43],"delivery":[44],"channel":[45],"increase":[47],"customer":[48,99],"satisfaction.":[49],"This":[50],"study":[51,76],"aims":[52],"apply":[54],"technology":[56],"acceptance":[57],"model":[58],"(TAM)":[59],"investigate":[61],"intention":[63],"mobile":[66,103],"among":[68],"millennials.":[69],"The":[70,82],"analytical":[71],"technique":[72],"used":[73],"this":[75],"uses":[77],"SPSS":[78],"version":[79],"24":[80],"software.":[81],"survey":[83],"results":[84],"indicate":[85],"that":[86],"ease":[87],"use,":[89],"convenience,":[90],"trust":[92],"significant":[95],"positive":[96],"effect":[97],"on":[98],"interest":[100],"banking.":[104]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2024-05-14T00:00:00"}