{"id":"https://openalex.org/W4396854856","doi":"https://doi.org/10.31315/telematika.v20i3.10643","title":"Analysis of Factors Affecting Intention to Use and User Satisfaction of Paylater Using DeLone & McLean Adoption Model","display_name":"Analysis of Factors Affecting Intention to Use and User Satisfaction of Paylater Using DeLone & McLean Adoption Model","publication_year":2023,"publication_date":"2023-11-15","ids":{"openalex":"https://openalex.org/W4396854856","doi":"https://doi.org/10.31315/telematika.v20i3.10643"},"language":"en","primary_location":{"id":"doi:10.31315/telematika.v20i3.10643","doi":"https://doi.org/10.31315/telematika.v20i3.10643","is_oa":true,"landing_page_url":"https://doi.org/10.31315/telematika.v20i3.10643","pdf_url":null,"source":{"id":"https://openalex.org/S4210169421","display_name":"Telematika","issn_l":"1829-667X","issn":["1829-667X","2460-9021"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315171","host_organization_name":"Universitas Pembangunan Nasional Veteran Yogyakarta","host_organization_lineage":["https://openalex.org/P4310315171"],"host_organization_lineage_names":["Universitas Pembangunan Nasional Veteran Yogyakarta"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Telematika","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.31315/telematika.v20i3.10643","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5097955847","display_name":"Ulil Azmi Utari","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210156102","display_name":"Universitas Pembangunan Nasional Veteran Yogyakarta","ror":"https://ror.org/0420bzz85","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210156102"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ulil Azmi Utari","raw_affiliation_strings":["Universitas Pembangunan Nasional \"Veteran\" Yogyakarta"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Pembangunan Nasional \"Veteran\" Yogyakarta","institution_ids":["https://openalex.org/I4210156102"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5052997811","display_name":"Yuli Fauziah","orcid":"https://orcid.org/0000-0002-3745-6189","observed_orcids":["https://orcid.org/0000-0002-3745-6189"]},"institutions":[{"id":"https://openalex.org/I4210156102","display_name":"Universitas Pembangunan Nasional Veteran Yogyakarta","ror":"https://ror.org/0420bzz85","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210156102"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Yuli Fauziah","raw_affiliation_strings":["Universitas Pembangunan Nasional \"Veteran\" Yogyakarta"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Pembangunan Nasional \"Veteran\" Yogyakarta","institution_ids":["https://openalex.org/I4210156102"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210156102"],"apc_list":null,"apc_paid":null,"fwci":1.2813,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.86295531,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"20","issue":"3","first_page":"343","last_page":"343"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/intention-to-use","display_name":"intention to use","score":0.7799999713897705},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.9990000128746033},{"id":"https://openalex.org/keywords/delone-and-mclean-model","display_name":"DeLone and McLean model","score":0.7900000214576721},{"id":"https://openalex.org/keywords/system-quality","display_name":"system quality","score":0.8420000076293945},{"id":"https://openalex.org/keywords/information-quality","display_name":"information quality","score":1.0},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":1.0},{"id":"https://openalex.org/keywords/mobile-payment-adoption","display_name":"mobile payment adoption","score":0.6019999980926514},{"id":"https://openalex.org/keywords/yogyakarta","display_name":"Yogyakarta","score":0.8389999866485596}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6693217754364014},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.5631659030914307},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3436241149902344},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1426386833190918}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.31315/telematika.v20i3.10643","doi":"https://doi.org/10.31315/telematika.v20i3.10643","is_oa":true,"landing_page_url":"https://doi.org/10.31315/telematika.v20i3.10643","pdf_url":null,"source":{"id":"https://openalex.org/S4210169421","display_name":"Telematika","issn_l":"1829-667X","issn":["1829-667X","2460-9021"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315171","host_organization_name":"Universitas Pembangunan Nasional Veteran Yogyakarta","host_organization_lineage":["https://openalex.org/P4310315171"],"host_organization_lineage_names":["Universitas Pembangunan Nasional Veteran Yogyakarta"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Telematika","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.31315/telematika.v20i3.10643","doi":"https://doi.org/10.31315/telematika.v20i3.10643","is_oa":true,"landing_page_url":"https://doi.org/10.31315/telematika.v20i3.10643","pdf_url":null,"source":{"id":"https://openalex.org/S4210169421","display_name":"Telematika","issn_l":"1829-667X","issn":["1829-667X","2460-9021"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315171","host_organization_name":"Universitas Pembangunan Nasional Veteran Yogyakarta","host_organization_lineage":["https://openalex.org/P4310315171"],"host_organization_lineage_names":["Universitas Pembangunan Nasional Veteran Yogyakarta"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Telematika","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W564232233","https://openalex.org/W1567491469","https://openalex.org/W1721421031","https://openalex.org/W1870146532","https://openalex.org/W2035731507","https://openalex.org/W2054202486","https://openalex.org/W2080384731","https://openalex.org/W2157441393","https://openalex.org/W2503510109","https://openalex.org/W2578096537","https://openalex.org/W2799420011","https://openalex.org/W2886794337","https://openalex.org/W2901967748","https://openalex.org/W2951385604","https://openalex.org/W3047473922","https://openalex.org/W3204824227","https://openalex.org/W3215944638","https://openalex.org/W4214613569","https://openalex.org/W4253098223","https://openalex.org/W4313519531","https://openalex.org/W4318040199","https://openalex.org/W4362594236","https://openalex.org/W4365814599","https://openalex.org/W4368351829","https://openalex.org/W4391270636"],"related_works":["https://openalex.org/W2980150804","https://openalex.org/W2735031739","https://openalex.org/W7215444123","https://openalex.org/W4296332666","https://openalex.org/W4391642856","https://openalex.org/W2989675861","https://openalex.org/W7217827572","https://openalex.org/W7215365716","https://openalex.org/W3202463912","https://openalex.org/W4386781897"],"abstract_inverted_index":{"Purpose:":[0],"This":[1,35,177],"study":[2,36,178],"aims":[3],"to":[4,12,58,75,86,130,150,174,245],"determine":[5],"the":[6,10,23,38,88,95,101,133,202,212,231,251],"factors":[7],"that":[8,28,119,158,181,229],"affect":[9],"intention":[11,57,129,149,173,244],"use":[13,59,151,175,246],"and":[14,60,93,125,138,163,188,194,233,240,247],"satisfaction":[15,249],"of":[16,103,135,170,183,204,211,235],"GoPayLater":[17,77,198,219],"users":[18],"in":[19,106],"Yogyakarta,":[20],"by":[21,44,68,257],"assessing":[22],"relationship":[24,232],"between":[25],"variables":[26,134,182],"so":[27],"recommendation":[29],"for":[30],"improvent":[31],"can":[32],"be":[33],"given.Design/methodology/approach:":[34],"uses":[37],"DeLone":[39,252],"&":[40,253],"McLean":[41,254],"adoption":[42,255],"model":[43,92,256],"Seddon":[45],"which":[46],"includes":[47],"5":[48],"constructs":[49],"namely":[50],"system":[51,136,159,184,236],"quality,":[52,54,160,185,237],"information":[53,139,161,186,238],"perceived":[55,120,164,189,241],"usefulness,":[56],"user":[61,199,248],"satisfaction.":[62],"Primary":[63],"data":[64,80],"collection":[65],"was":[66],"conducted":[67],"distributing":[69],"questionnaires":[70],"using":[71,250],"likert":[72],"scale":[73],"measurement":[74,89],"128":[76],"users.":[78],"The":[79,153],"analysis":[81],"technique":[82],"used":[83],"is":[84,208],"SEM-PLS":[85],"test":[87,94,155],"model,":[90],"structural":[91],"hypothesis":[96,104],"via":[97],"SmartPLS":[98],"software.Findings/results:Based":[99],"on":[100,128,148,172,197,243],"results":[102,156],"testing":[105],"this":[107],"study,":[108],"two":[109],"hypotheses":[110],"were":[111],"rejected":[112],"from":[113,220],"eight":[114],"hypothesises.":[115],"These":[116],"findings":[117],"indicate":[118],"usefulness":[121,165,190,242],"has":[122,226],"a":[123,144,192],"positive":[124,193],"significant":[126,145,195],"effect":[127,146,169,196,234],"use,":[131],"while":[132],"quality":[137,140,162,187,239],"do":[141],"not":[142],"have":[143,167,191,217],"directly":[147],"GoPayLater.":[152,176],"R-Square":[154],"show":[157],"simultaneously":[166,207],"an":[168],"34,4%":[171],"also":[179],"proves":[180],"satisfacion,":[200],"with":[201],"level":[203],"influence":[205],"given":[206],"51,7%":[209],".Originality/value/state":[210],"art:":[213],"Several":[214],"previous":[215],"studies":[216],"tested":[218],"various":[221],"aspects,":[222],"but":[223],"no":[224],"research":[225],"been":[227],"found":[228],"assesses":[230],"Seddon.":[258]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2024-05-14T00:00:00"}
