{"id":"https://openalex.org/W4396816111","doi":"https://doi.org/10.1109/aims61812.2024.10512570","title":"E-Learning Evaluation Using Information Technology Infrastructure Library 4 with ISO/IEC 25010 Indicators","display_name":"E-Learning Evaluation Using Information Technology Infrastructure Library 4 with ISO/IEC 25010 Indicators","publication_year":2024,"publication_date":"2024-02-21","ids":{"openalex":"https://openalex.org/W4396816111","doi":"https://doi.org/10.1109/aims61812.2024.10512570"},"language":"en","primary_location":{"id":"doi:10.1109/aims61812.2024.10512570","doi":"https://doi.org/10.1109/aims61812.2024.10512570","is_oa":false,"landing_page_url":"https://doi.org/10.1109/aims61812.2024.10512570","pdf_url":null,"source":{"id":"https://openalex.org/S7407096941","display_name":"IEEE International Conference on Artificial Intelligence and Mechatronics Systems (AIMS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 IEEE International Conference on Artificial Intelligence and Mechatronics Systems (AIMS)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5097357561","display_name":"Dwika Lovitasari Yonia","orcid":"https://orcid.org/0009-0003-3694-189X","observed_orcids":["https://orcid.org/0009-0003-3694-189X"]},"institutions":[{"id":"https://openalex.org/I166843116","display_name":"Institut Teknologi Sepuluh Nopember","ror":"https://ror.org/05kbmmt89","country_code":"ID","type":"education","lineage":["https://openalex.org/I166843116"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dwika Lovitasari Yonia","raw_affiliation_strings":["Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","institution_ids":["https://openalex.org/I166843116"]},{"raw_affiliation_string":"Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia","institution_ids":["https://openalex.org/I166843116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077355229","display_name":"Ratih Nur Esti Anggraini","orcid":"https://orcid.org/0000-0002-8631-0979","observed_orcids":["https://orcid.org/0000-0002-8631-0979"]},"institutions":[{"id":"https://openalex.org/I166843116","display_name":"Institut Teknologi Sepuluh Nopember","ror":"https://ror.org/05kbmmt89","country_code":"ID","type":"education","lineage":["https://openalex.org/I166843116"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ratih Nur Esti Anggraini","raw_affiliation_strings":["Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","institution_ids":["https://openalex.org/I166843116"]},{"raw_affiliation_string":"Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia","institution_ids":["https://openalex.org/I166843116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000266116","display_name":"Riyanarto Sarno","orcid":"https://orcid.org/0000-0001-5373-660X","observed_orcids":["https://orcid.org/0000-0001-5373-660X"]},"institutions":[{"id":"https://openalex.org/I166843116","display_name":"Institut Teknologi Sepuluh Nopember","ror":"https://ror.org/05kbmmt89","country_code":"ID","type":"education","lineage":["https://openalex.org/I166843116"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Riyanarto Sarno","raw_affiliation_strings":["Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","institution_ids":["https://openalex.org/I166843116"]},{"raw_affiliation_string":"Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia","institution_ids":["https://openalex.org/I166843116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059378546","display_name":"Agus Tri Haryono","orcid":"https://orcid.org/0000-0001-5137-8810","observed_orcids":["https://orcid.org/0000-0001-5137-8810"]},"institutions":[{"id":"https://openalex.org/I166843116","display_name":"Institut Teknologi Sepuluh Nopember","ror":"https://ror.org/05kbmmt89","country_code":"ID","type":"education","lineage":["https://openalex.org/I166843116"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Agus Tri Haryono","raw_affiliation_strings":["Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","institution_ids":["https://openalex.org/I166843116"]},{"raw_affiliation_string":"Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia","institution_ids":["https://openalex.org/I166843116"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110954616","display_name":"Abdullah Faqih Septiyanto","orcid":"https://orcid.org/0000-0001-7408-8728","observed_orcids":["https://orcid.org/0000-0001-7408-8728"]},"institutions":[{"id":"https://openalex.org/I166843116","display_name":"Institut Teknologi Sepuluh Nopember","ror":"https://ror.org/05kbmmt89","country_code":"ID","type":"education","lineage":["https://openalex.org/I166843116"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Abdullah Faqih Septiyanto","raw_affiliation_strings":["Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Teknologi Sepuluh Nopember,Department of Informatics,Surabaya,Indonesia","institution_ids":["https://openalex.org/I166843116"]},{"raw_affiliation_string":"Department of Informatics, Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia","institution_ids":["https://openalex.org/I166843116"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072168197","display_name":"Sigit Mulyanto","orcid":"https://orcid.org/0009-0002-4917-8718","observed_orcids":["https://orcid.org/0009-0002-4917-8718"]},"institutions":[{"id":"https://openalex.org/I4210103144","display_name":"Universitas Darwan Ali","ror":"https://ror.org/01c4p4327","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210103144"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Sigit Mulyanto","raw_affiliation_strings":["Universitas Darwan Ali, Sampit, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Darwan Ali, Sampit, Indonesia","institution_ids":["https://openalex.org/I4210103144"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.3076,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.90627828,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14496","display_name":"Educational Technology and E-Learning","score":0.23549999296665192,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14496","display_name":"Educational Technology and E-Learning","score":0.23549999296665192,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14103","display_name":"Educational Management and Quality","score":0.20970000326633453,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13681","display_name":"Engineering and Information Technology","score":0.1826000064611435,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-learning-evaluation","display_name":"e-learning evaluation","score":0.9750000238418579},{"id":"https://openalex.org/keywords/itil-4","display_name":"ITIL 4","score":0.921999990940094},{"id":"https://openalex.org/keywords/iso-iec-25010","display_name":"ISO/IEC 25010","score":0.9909999966621399},{"id":"https://openalex.org/keywords/software-quality-indicators","display_name":"software quality indicators","score":0.7039999961853027},{"id":"https://openalex.org/keywords/distance-education","display_name":"distance education","score":0.6700000166893005},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.7310000061988831},{"id":"https://openalex.org/keywords/service-management","display_name":"service management","score":0.5199999809265137},{"id":"https://openalex.org/keywords/functionality","display_name":"functionality","score":0.6159999966621399},{"id":"https://openalex.org/keywords/dependability","display_name":"dependability","score":0.8759999871253967},{"id":"https://openalex.org/keywords/usability","display_name":"usability","score":0.9399999976158142},{"id":"https://openalex.org/keywords/maintainability","display_name":"maintainability","score":0.8259999752044678},{"id":"https://openalex.org/keywords/portability","display_name":"portability","score":0.8180000185966492},{"id":"https://openalex.org/keywords/efficiency","display_name":"efficiency","score":0.9449999928474426}],"concepts":[{"id":"https://openalex.org/C77019957","wikidata":"https://www.wikidata.org/wiki/Q2689057","display_name":"Dependability","level":2,"score":0.776443362236023},{"id":"https://openalex.org/C160713754","wikidata":"https://www.wikidata.org/wiki/Q1389965","display_name":"Maintainability","level":2,"score":0.7349849343299866},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.7313035726547241},{"id":"https://openalex.org/C63000827","wikidata":"https://www.wikidata.org/wiki/Q3080428","display_name":"Software portability","level":2,"score":0.6883872151374817},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6376290321350098},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5453284978866577},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5407329797744751},{"id":"https://openalex.org/C2984567223","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"E learning","level":3,"score":0.45229730010032654},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4168427884578705},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.2175264060497284},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.17283561825752258},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15438026189804077},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1318659782409668},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.09442257881164551},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/aims61812.2024.10512570","doi":"https://doi.org/10.1109/aims61812.2024.10512570","is_oa":false,"landing_page_url":"https://doi.org/10.1109/aims61812.2024.10512570","pdf_url":null,"source":{"id":"https://openalex.org/S7407096941","display_name":"IEEE International Conference on Artificial Intelligence and Mechatronics Systems (AIMS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2024 IEEE International Conference on Artificial Intelligence and Mechatronics Systems (AIMS)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.9235000014305115,"display_name":"Quality education"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W1480721128","https://openalex.org/W1996112973","https://openalex.org/W2113328120","https://openalex.org/W2523969323","https://openalex.org/W2623703952","https://openalex.org/W2769536523","https://openalex.org/W2995463052","https://openalex.org/W3006581682","https://openalex.org/W3043310139","https://openalex.org/W3111912065","https://openalex.org/W3133910778","https://openalex.org/W3211500116","https://openalex.org/W4206104241","https://openalex.org/W4293067678","https://openalex.org/W4317936989"],"related_works":["https://openalex.org/W6979889529","https://openalex.org/W4399472118","https://openalex.org/W4392608893","https://openalex.org/W4240812694","https://openalex.org/W4385780412","https://openalex.org/W3013429152","https://openalex.org/W1486687945","https://openalex.org/W2775183328","https://openalex.org/W2123514083","https://openalex.org/W3174042024"],"abstract_inverted_index":{"The":[0,30,68,80],"most":[1],"popular":[2],"approach":[3],"to":[4,18,36,119,157],"remote":[5],"learning":[6],"in":[7,43,47,110,124],"the":[8,20,25,65,75,84,89,99,125,138],"Covid-19":[9],"age":[10],"is":[11,101],"e-learning.":[12],"For":[13],"this":[14,33],"reason,":[15],"it's":[16],"critical":[17],"guarantee":[19],"effectiveness":[21],"and":[22,38,58,71,78,86,115,122,141,153],"quality":[23,85],"of":[24,32,64,88,127],"e-learning":[26,49,90,159],"platforms":[27],"being":[28],"utilized.":[29],"purpose":[31],"study":[34],"was":[35],"detect":[37],"rectify":[39],"any":[40],"possible":[41],"shortcomings":[42],"Darwan":[44],"Ali":[45],"University":[46],"Sampit's":[48],"implementation.":[50],"Problem":[51],"identification,":[52],"instrument":[53],"construction,":[54],"testing,":[55],"data":[56,59],"collecting,":[57],"processing":[60],"were":[61],"all":[62],"part":[63],"research":[66,76],"technique.":[67],"university's":[69],"lecturers":[70],"students":[72],"made":[73],"up":[74],"population":[77],"sample.":[79],"results":[81],"showed":[82],"that":[83],"efficiency":[87],"system":[91],"are":[92,155],"obtained":[93],"at":[94,102],"level":[95,103],"3":[96],"(Defined),":[97],"where":[98],"target":[100],"4":[104],"(Quantitative)":[105],"which":[106],"achieves":[107],"its":[108,116],"objectives":[109],"a":[111,128],"highly":[112],"organized":[113],"manner,":[114],"performance":[117],"continues":[118],"be":[120,134],"measured":[121],"assessed":[123],"context":[126],"service":[129],"management":[130],"system,":[131],"it":[132],"can":[133],"improved":[135],"by":[136],"utilizing":[137],"ITIL4":[139],"framework":[140],"ISO/IEC":[142],"25010":[143],"indicators.":[144],"Sub-characteristics":[145],"such":[146],"as":[147],"functionality,":[148],"dependability,":[149],"usability,":[150],"efficiency,":[151],"maintainability,":[152],"portability":[154],"used":[156],"evaluate":[158],"systems.":[160]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2024-05-11T00:00:00"}