{"id":"https://openalex.org/W4396809129","doi":"https://doi.org/10.1016/j.rico.2024.100427","title":"Modeling and optimizing an AMS with DV policy, waiting servers, impatient customers, and failures: A queueing analysis","display_name":"Modeling and optimizing an AMS with DV policy, waiting servers, impatient customers, and failures: A queueing analysis","publication_year":2024,"publication_date":"2024-05-10","ids":{"openalex":"https://openalex.org/W4396809129","doi":"https://doi.org/10.1016/j.rico.2024.100427"},"language":"en","primary_location":{"id":"doi:10.1016/j.rico.2024.100427","doi":"https://doi.org/10.1016/j.rico.2024.100427","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.rico.2024.100427","pdf_url":null,"source":{"id":"https://openalex.org/S4210182769","display_name":"Results in Control and Optimization","issn_l":"2666-7207","issn":["2666-7207"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-d","poland-20"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Results in Control and Optimization","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1016/j.rico.2024.100427","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089127151","display_name":"Amina Angelika Bouchentouf","orcid":"https://orcid.org/0000-0001-8972-4221","observed_orcids":["https://orcid.org/0000-0001-8972-4221"]},"institutions":[{"id":"https://openalex.org/I4210125514","display_name":"Universit\u00e9 Djilali de Sidi Bel Abb\u00e8s","ror":"https://ror.org/0378szg41","country_code":"DZ","type":"education","lineage":["https://openalex.org/I4210125514"]}],"countries":["DZ"],"is_corresponding":true,"raw_author_name":"Amina Angelika Bouchentouf","raw_affiliation_strings":["Mathematics Laboratory, Djillali Liabes University of Sidi Bel Abbes, 22000, Algeria"],"raw_orcid":"https://orcid.org/0000-0001-8972-4221","affiliations":[{"raw_affiliation_string":"Mathematics Laboratory, Djillali Liabes University of Sidi Bel Abbes, 22000, Algeria","institution_ids":["https://openalex.org/I4210125514"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060782117","display_name":"Lahcene Yahiaoui","orcid":"https://orcid.org/0000-0001-6573-672X","observed_orcids":["https://orcid.org/0000-0001-6573-672X"]},"institutions":[{"id":"https://openalex.org/I4210148060","display_name":"Universit\u00e9 de Saida Dr Moulay Tahar","ror":"https://ror.org/03mwqca46","country_code":"DZ","type":"education","lineage":["https://openalex.org/I4210148060"]}],"countries":["DZ"],"is_corresponding":false,"raw_author_name":"Lahcene Yahiaoui","raw_affiliation_strings":["Laboratory of Stochastic Models, Statistic and Applications, University of Saida-Dr. Moulay Tahar, Saida, Algeria"],"raw_orcid":"https://orcid.org/0000-0001-6573-672X","affiliations":[{"raw_affiliation_string":"Laboratory of Stochastic Models, Statistic and Applications, University of Saida-Dr. Moulay Tahar, Saida, Algeria","institution_ids":["https://openalex.org/I4210148060"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031602808","display_name":"Ines Ziad","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I114564095","display_name":"University of Ouargla","ror":"https://ror.org/05amrd548","country_code":"DZ","type":"education","lineage":["https://openalex.org/I114564095"]}],"countries":["DZ"],"is_corresponding":false,"raw_author_name":"Ines Ziad","raw_affiliation_strings":["Mathematics Laboratory of Sidi Bel Abbes, Kasdi Merbah University, Ouargla, Algeria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mathematics Laboratory of Sidi Bel Abbes, Kasdi Merbah University, Ouargla, Algeria","institution_ids":["https://openalex.org/I114564095"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5089127151"],"corresponding_institution_ids":["https://openalex.org/I4210125514"],"apc_list":{"value":1230,"currency":"USD","value_usd":1230},"apc_paid":{"value":1230,"currency":"USD","value_usd":1230},"fwci":0.9011,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.74349007,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":95},"biblio":{"volume":"15","issue":null,"first_page":"100427","last_page":"100427"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10974","display_name":"Advanced Queuing Theory Analysis","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13553","display_name":"Age of Information Optimization","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11125","display_name":"Petri Nets in System Modeling","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1703","display_name":"Computational Theory and Mathematics"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/queueing-systems","display_name":"queueing systems","score":0.6470000147819519},{"id":"https://openalex.org/keywords/customer-impatience","display_name":"impatient customers","score":0.8799999952316284},{"id":"https://openalex.org/keywords/server-failure","display_name":"server failure","score":0.8360000252723694},{"id":"https://openalex.org/keywords/balking","display_name":"balking","score":0.6460000276565552},{"id":"https://openalex.org/keywords/matrix-analytic-methods","display_name":"matrix-analytic methods","score":0.6470000147819519},{"id":"https://openalex.org/keywords/steady-state-probabilities","display_name":"steady-state probabilities","score":0.7480000257492065},{"id":"https://openalex.org/keywords/cost-optimization","display_name":"cost optimization","score":0.7459999918937683},{"id":"https://openalex.org/keywords/system-capacity","display_name":"system capacity","score":0.6259999871253967},{"id":"https://openalex.org/keywords/service-rate-optimization","display_name":"service rate optimization","score":0.6830000281333923}],"concepts":[{"id":"https://openalex.org/C22684755","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing theory","level":2,"score":0.8083696365356445},{"id":"https://openalex.org/C93996380","wikidata":"https://www.wikidata.org/wiki/Q44127","display_name":"Server","level":2,"score":0.6949625611305237},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5393998026847839},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.5087385773658752},{"id":"https://openalex.org/C2986422491","wikidata":"https://www.wikidata.org/wiki/Q847526","display_name":"Queueing system","level":3,"score":0.46562880277633667},{"id":"https://openalex.org/C33891772","wikidata":"https://www.wikidata.org/wiki/Q6505536","display_name":"Layered queueing network","level":3,"score":0.4412723183631897}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.rico.2024.100427","doi":"https://doi.org/10.1016/j.rico.2024.100427","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.rico.2024.100427","pdf_url":null,"source":{"id":"https://openalex.org/S4210182769","display_name":"Results in Control and Optimization","issn_l":"2666-7207","issn":["2666-7207"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-d","poland-20"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Results in Control and Optimization","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:c86fae4c58364e7a87ce9346aa507d33","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/c86fae4c58364e7a87ce9346aa507d33","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Results in Control and Optimization, Vol 15, Iss , Pp 100427- (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1016/j.rico.2024.100427","doi":"https://doi.org/10.1016/j.rico.2024.100427","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.rico.2024.100427","pdf_url":null,"source":{"id":"https://openalex.org/S4210182769","display_name":"Results in Control and Optimization","issn_l":"2666-7207","issn":["2666-7207"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-d","poland-20"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Results in Control and Optimization","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.651199996471405}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W634466672","https://openalex.org/W1493115274","https://openalex.org/W1976664013","https://openalex.org/W1991028068","https://openalex.org/W2005098937","https://openalex.org/W2076078667","https://openalex.org/W2093817726","https://openalex.org/W2141352666","https://openalex.org/W2315388028","https://openalex.org/W2621590936","https://openalex.org/W2799598053","https://openalex.org/W2905470102","https://openalex.org/W3011705175","https://openalex.org/W3023661403","https://openalex.org/W3042323238","https://openalex.org/W3105221309","https://openalex.org/W3129878231","https://openalex.org/W3171445549","https://openalex.org/W3186736051","https://openalex.org/W3187624273","https://openalex.org/W4225716729","https://openalex.org/W4280578538","https://openalex.org/W4285267759","https://openalex.org/W6681079282","https://openalex.org/W6684694838"],"related_works":["https://openalex.org/W4405646794","https://openalex.org/W4224325308","https://openalex.org/W4408472310","https://openalex.org/W3045079851","https://openalex.org/W3042323238","https://openalex.org/W2052355801","https://openalex.org/W2888019677","https://openalex.org/W7213973116","https://openalex.org/W4213316037","https://openalex.org/W2063692072"],"abstract_inverted_index":{"In":[0],"this":[1],"paper,":[2],"we":[3,144,157,182],"analyze":[4,183],"an":[5],"automated":[6],"manufacturing":[7],"system":[8,13,47,71,119,138,150,165,187],"modeled":[9],"as":[10],"a":[11,37,43,63,87,159],"queueing":[12],"with":[14,122],"multiple":[15],"servers,":[16,169],"differentiated":[17],"vacation":[18,44,66],"(DV)":[19],"policy,":[20,31],"customer":[21],"impatience,":[22],"and":[23,75,90,97,139,162,170],"server":[24],"failures.":[25],"We":[26,125],"consider":[27],"the":[28,33,46,58,80,101,110,118,127,133,137,146,164,184,190],"waiting":[29],"servers":[30,34,59],"where":[32],"wait":[35],"for":[36,42,62],"random":[38],"duration":[39],"before":[40],"leaving":[41],"once":[45],"gets":[48],"empty.":[49],"Upon":[50],"their":[51,104],"return,":[52],"if":[53,103],"no":[54],"customers":[55,83,114],"are":[56,84],"waiting,":[57],"may":[60,72,115],"leave":[61],"second":[64],"type-2":[65],"of":[67,136,148,168,186],"shorter":[68],"duration.":[69],"The":[70],"experience":[73],"breakdowns":[74],"require":[76],"immediate":[77],"repair.":[78],"During":[79],"repair":[81,98],"period,":[82],"served":[85],"at":[86],"lower":[88],"rate,":[89],"they":[91],"become":[92],"impatient":[93],"during":[94],"busy,":[95],"vacation,":[96],"periods,":[99],"abandoning":[100],"queue":[102,111],"timer":[105],"expires.":[106],"Further,":[107],"based":[108],"on":[109,152,189],"length,":[112],"arriving":[113],"either":[116],"join":[117],"or":[120],"balk":[121],"some":[123],"probability.":[124],"use":[126],"matrix":[128],"analytic":[129],"method":[130],"to":[131],"derive":[132],"steady-state":[134],"probability":[135],"several":[140],"performance":[141,154],"measures.":[142,155],"Moreover,":[143],"illustrate":[145],"effect":[147],"different":[149],"parameters":[151,188],"various":[153],"Additionally,":[156],"develop":[158],"cost":[160,175,191],"model":[161],"optimize":[163],"capacity,":[166],"number":[167],"service":[171],"rates":[172],"such":[173],"that":[174],"per":[176],"unit":[177],"time":[178],"is":[179],"minimized.":[180],"Finally,":[181],"impact":[185],"through":[192],"numerical":[193],"examples.":[194]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2024-05-11T00:00:00"}