{"id":"https://openalex.org/W4394886775","doi":"https://doi.org/10.5267/j.uscm.2024.3.024","title":"Brand image and customer behavior in container food courts: The role of social media content and generational differences in Indonesia","display_name":"Brand image and customer behavior in container food courts: The role of social media content and generational differences in Indonesia","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W4394886775","doi":"https://doi.org/10.5267/j.uscm.2024.3.024"},"language":"en","primary_location":{"id":"doi:10.5267/j.uscm.2024.3.024","doi":"https://doi.org/10.5267/j.uscm.2024.3.024","is_oa":true,"landing_page_url":"https://doi.org/10.5267/j.uscm.2024.3.024","pdf_url":"https://doi.org/10.5267/j.uscm.2024.3.024","source":{"id":"https://openalex.org/S2764616245","display_name":"Uncertain Supply Chain Management","issn_l":"2291-6822","issn":["2291-6822","2291-6830"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310312984","host_organization_name":"Growing Science","host_organization_lineage":["https://openalex.org/P4310312984"],"host_organization_lineage_names":["Growing Science"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Uncertain Supply Chain Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.5267/j.uscm.2024.3.024","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056894330","display_name":"Sabar Sutia","orcid":"https://orcid.org/0000-0001-8519-1624","observed_orcids":["https://orcid.org/0000-0001-8519-1624"]},"institutions":[{"id":"https://openalex.org/I4405273584","display_name":"Sekolah Tinggi Ilmu Ekonomi Kusuma Negara","ror":"https://ror.org/002wrrb05","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405273584"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Sabar Sutia","raw_affiliation_strings":["Management Department, Kusuma Negara Business School, Jakarta, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Department, Kusuma Negara Business School, Jakarta, Indonesia","institution_ids":["https://openalex.org/I4405273584"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053630883","display_name":"Mochammad Fahlevi","orcid":"https://orcid.org/0000-0002-1419-8308","observed_orcids":["https://orcid.org/0000-0002-1419-8308"]},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Mochammad Fahlevi","raw_affiliation_strings":["Management Department, BINUS Online, Bina Nusantara University, Jakarta 11480, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Department, BINUS Online, Bina Nusantara University, Jakarta 11480, Indonesia","institution_ids":["https://openalex.org/I166073570"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5056894330"],"corresponding_institution_ids":["https://openalex.org/I4405273584"],"apc_list":null,"apc_paid":null,"fwci":4.1466,"has_fulltext":true,"cited_by_count":17,"citation_normalized_percentile":{"value":0.93923803,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"12","issue":"3","first_page":"1549","last_page":"1566"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.00559999980032444,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13053","display_name":"SMEs Development and Digital Marketing","score":0.00139999995008111,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/brand-image","display_name":"brand image","score":0.8820000290870667},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.996999979019165},{"id":"https://openalex.org/keywords/generational-differences","display_name":"generational differences","score":0.9559999704360962},{"id":"https://openalex.org/keywords/millennials","display_name":"millennials","score":0.9829999804496765},{"id":"https://openalex.org/keywords/generation-z","display_name":"Generation Z","score":1.0},{"id":"https://openalex.org/keywords/digital-marketing","display_name":"digital marketing","score":0.8149999976158142},{"id":"https://openalex.org/keywords/food-industry","display_name":"food industry","score":0.6340000033378601},{"id":"https://openalex.org/keywords/indonesia","display_name":"Indonesia","score":0.35199999809265137}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6975974440574646},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.6661229729652405},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6000910997390747},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5450414419174194},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5392057299613953},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.48486074805259705},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.4767209589481354},{"id":"https://openalex.org/C2776915394","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"Customer engagement","level":3,"score":0.46869444847106934},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.4255143105983734},{"id":"https://openalex.org/C17632256","wikidata":"https://www.wikidata.org/wiki/Q1076968","display_name":"Digital media","level":2,"score":0.4104200303554535},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.28254270553588867},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15523496270179749},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.5267/j.uscm.2024.3.024","doi":"https://doi.org/10.5267/j.uscm.2024.3.024","is_oa":true,"landing_page_url":"https://doi.org/10.5267/j.uscm.2024.3.024","pdf_url":"https://doi.org/10.5267/j.uscm.2024.3.024","source":{"id":"https://openalex.org/S2764616245","display_name":"Uncertain Supply Chain Management","issn_l":"2291-6822","issn":["2291-6822","2291-6830"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310312984","host_organization_name":"Growing Science","host_organization_lineage":["https://openalex.org/P4310312984"],"host_organization_lineage_names":["Growing Science"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Uncertain Supply Chain Management","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.5267/j.uscm.2024.3.024","doi":"https://doi.org/10.5267/j.uscm.2024.3.024","is_oa":true,"landing_page_url":"https://doi.org/10.5267/j.uscm.2024.3.024","pdf_url":"https://doi.org/10.5267/j.uscm.2024.3.024","source":{"id":"https://openalex.org/S2764616245","display_name":"Uncertain Supply Chain Management","issn_l":"2291-6822","issn":["2291-6822","2291-6830"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310312984","host_organization_name":"Growing Science","host_organization_lineage":["https://openalex.org/P4310312984"],"host_organization_lineage_names":["Growing Science"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Uncertain Supply Chain Management","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4394886775.pdf","grobid_xml":"https://content.openalex.org/works/W4394886775.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4412385253","https://openalex.org/W7127104410","https://openalex.org/W7127844914","https://openalex.org/W7220186416","https://openalex.org/W7218733618","https://openalex.org/W4413723531","https://openalex.org/W4403605686","https://openalex.org/W7167094576","https://openalex.org/W7220442959","https://openalex.org/W7214712770"],"abstract_inverted_index":{"This":[0,147],"study":[1,51,69,124,148,189],"examines":[2,125],"the":[3,27,45,109,126,153,159,193],"impact":[4,154],"of":[5,30,47,112,155,195],"Social":[6,12],"Media":[7,13],"Advertising":[8],"Content":[9,16],"(SMAC)":[10],"and":[11,22,39,62,79,84,100,104,119,132,162,176],"Sales":[14],"Promotion":[15],"(SMSPC)":[17],"on":[18,37,102,106,152],"Brand":[19],"Image":[20],"(BI)":[21],"customer":[23],"behavior":[24],"(CB)":[25],"within":[26],"emergent":[28],"context":[29,202],"container":[31,181],"food":[32,160,182],"courts":[33],"in":[34,64,116,158,180,199,210],"Indonesia.":[35],"Focusing":[36],"Jakarta":[38],"Surabaya,":[40],"which":[41],"are":[42],"cities":[43],"at":[44],"forefront":[46],"culinary":[48],"innovation,":[49],"this":[50,65,123,188],"aims":[52],"to":[53,143,169,173],"uncover":[54],"how":[55],"digital":[56,156,213],"marketing":[57,139,157,198],"practices":[58],"shape":[59],"consumer":[60],"perceptions":[61],"behaviors":[63],"novel":[66],"sector.":[67],"The":[68,93,184],"employed":[70],"rigorous":[71],"methodology,":[72],"including":[73],"G*Power":[74],"for":[75,81,166,207],"sample":[76],"size":[77],"determination":[78],"SmartPLS":[80],"data":[82],"analysis,":[83],"engaged":[85],"292":[86],"participants":[87],"through":[88],"a":[89],"carefully":[90],"designed":[91],"survey.":[92],"findings":[94],"indicated":[95],"significant":[96],"relationships":[97],"between":[98,129],"SMAC":[99],"SMSPC":[101],"BI,":[103],"subsequently":[105],"CB,":[107],"underscoring":[108],"critical":[110],"role":[111],"social":[113,171,196],"media":[114,172,197],"content":[115],"enhancing":[117],"BI":[118,175],"shaping":[120],"CB.":[121],"Additionally,":[122],"generational":[127],"differences":[128],"Generation":[130,133],"Y":[131],"Z,":[134],"offering":[135],"insights":[136,185],"into":[137],"tailored":[138],"strategies":[140],"that":[141],"cater":[142],"their":[144],"distinct":[145],"preferences.":[146],"enriches":[149],"academic":[150],"discourse":[151],"industry":[161],"provides":[163],"practical":[164],"recommendations":[165],"practitioners":[167],"aiming":[168],"leverage":[170],"enhance":[174],"foster":[177],"positive":[178],"CB":[179],"courts.":[183],"gained":[186],"from":[187],"not":[190],"only":[191],"illuminate":[192],"dynamics":[194],"an":[200,211],"Indonesian":[201],"but":[203],"also":[204],"suggest":[205],"avenues":[206],"future":[208],"research":[209],"ever-evolving":[212],"landscape.":[214]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":7}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2024-04-18T00:00:00"}