{"id":"https://openalex.org/W4394064204","doi":"https://doi.org/10.35631/ijemp.724013","title":"EMPLOYEE LOYALTY IN MANUFACTURING INDUSTRIES: EMPIRICAL FINDINGS FROM MALAYSIA","display_name":"EMPLOYEE LOYALTY IN MANUFACTURING INDUSTRIES: EMPIRICAL FINDINGS FROM MALAYSIA","publication_year":2024,"publication_date":"2024-03-10","ids":{"openalex":"https://openalex.org/W4394064204","doi":"https://doi.org/10.35631/ijemp.724013"},"language":"en","primary_location":{"id":"doi:10.35631/ijemp.724013","doi":"https://doi.org/10.35631/ijemp.724013","is_oa":true,"landing_page_url":"https://doi.org/10.35631/ijemp.724013","pdf_url":"https://doi.org/10.35631/ijemp.724013","source":{"id":"https://openalex.org/S4210176451","display_name":"International Journal of Entrepreneurship and Management Practices","issn_l":"2600-8750","issn":["2600-8750"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Entrepreneurship and Management Practices","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.35631/ijemp.724013","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101580527","display_name":"Zaherawati Zakaria","orcid":"https://orcid.org/0000-0002-0434-7592","observed_orcids":["https://orcid.org/0000-0002-0434-7592"]},"institutions":[{"id":"https://openalex.org/I4210138650","display_name":"Universiti Teknologi MARA System","ror":"https://ror.org/030847t23","country_code":"MY","type":"education","lineage":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]},{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Zaherawati Zakaria","raw_affiliation_strings":["Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia","institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054224895","display_name":"Nazni Noordin","orcid":"https://orcid.org/0000-0002-0104-051X","observed_orcids":["https://orcid.org/0000-0002-0104-051X"]},"institutions":[{"id":"https://openalex.org/I4210138650","display_name":"Universiti Teknologi MARA System","ror":"https://ror.org/030847t23","country_code":"MY","type":"education","lineage":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]},{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Nazni Noordin","raw_affiliation_strings":["Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia","institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101329584","display_name":"Haidanazli Abdul Halim","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210138650","display_name":"Universiti Teknologi MARA System","ror":"https://ror.org/030847t23","country_code":"MY","type":"education","lineage":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]},{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Haidanazli Abdul Halim","raw_affiliation_strings":["Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia","institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083812888","display_name":"Mohd Zool Hilmie Mohamed Sawal","orcid":"https://orcid.org/0000-0002-3789-0583","observed_orcids":["https://orcid.org/0000-0002-3789-0583"]},"institutions":[{"id":"https://openalex.org/I4210138650","display_name":"Universiti Teknologi MARA System","ror":"https://ror.org/030847t23","country_code":"MY","type":"education","lineage":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]},{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Mohd Zool Hilmie Mohamed Sawal","raw_affiliation_strings":["Faculty of Business and Management, Universiti Teknologi MARA, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business and Management, Universiti Teknologi MARA, Malaysia","institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053657136","display_name":"Nurul Amira Azmi","orcid":"https://orcid.org/0000-0001-5779-0427","observed_orcids":["https://orcid.org/0000-0001-5779-0427"]},"institutions":[{"id":"https://openalex.org/I4210138650","display_name":"Universiti Teknologi MARA System","ror":"https://ror.org/030847t23","country_code":"MY","type":"education","lineage":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]},{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Nurul Amira Azmi","raw_affiliation_strings":["Faculty of Business and Management, Universiti Teknologi MARA, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business and Management, Universiti Teknologi MARA, Malaysia","institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5101580527"],"corresponding_institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"],"apc_list":null,"apc_paid":null,"fwci":2.0984,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.8338343,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":96},"biblio":{"volume":"7","issue":"24","first_page":"198","last_page":"211"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9696999788284302,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.02850000001490116,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employee-loyalty","display_name":"employee loyalty","score":1.0},{"id":"https://openalex.org/keywords/manufacturing-industry","display_name":"manufacturing industry","score":0.9729999899864197},{"id":"https://openalex.org/keywords/superior-subordinate-relationships","display_name":"superior-subordinate relationships","score":0.6470000147819519},{"id":"https://openalex.org/keywords/reward-and-compensation","display_name":"reward and compensation","score":0.9340000152587891},{"id":"https://openalex.org/keywords/work-environment","display_name":"work environment","score":0.9700000286102295},{"id":"https://openalex.org/keywords/peer-collaboration","display_name":"peer collaboration","score":0.996999979019165},{"id":"https://openalex.org/keywords/malaysia","display_name":"Malaysia","score":0.36500000953674316}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6595556735992432},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.6387996077537537},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.5443124771118164},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5010526180267334},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4450233280658722},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.352450966835022},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.09584391117095947},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.062978595495224}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.35631/ijemp.724013","doi":"https://doi.org/10.35631/ijemp.724013","is_oa":true,"landing_page_url":"https://doi.org/10.35631/ijemp.724013","pdf_url":"https://doi.org/10.35631/ijemp.724013","source":{"id":"https://openalex.org/S4210176451","display_name":"International Journal of Entrepreneurship and Management Practices","issn_l":"2600-8750","issn":["2600-8750"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Entrepreneurship and Management Practices","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.35631/ijemp.724013","doi":"https://doi.org/10.35631/ijemp.724013","is_oa":true,"landing_page_url":"https://doi.org/10.35631/ijemp.724013","pdf_url":"https://doi.org/10.35631/ijemp.724013","source":{"id":"https://openalex.org/S4210176451","display_name":"International Journal of Entrepreneurship and Management Practices","issn_l":"2600-8750","issn":["2600-8750"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Entrepreneurship and Management Practices","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":1.0}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320322780","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4394064204.pdf","grobid_xml":"https://content.openalex.org/works/W4394064204.grobid-xml"},"referenced_works_count":33,"referenced_works":["https://openalex.org/W1533858817","https://openalex.org/W1820801730","https://openalex.org/W1980032978","https://openalex.org/W2108649455","https://openalex.org/W2182874128","https://openalex.org/W2401503238","https://openalex.org/W2606605650","https://openalex.org/W2610208201","https://openalex.org/W2617564537","https://openalex.org/W2755657255","https://openalex.org/W2787837640","https://openalex.org/W2887981761","https://openalex.org/W2888926915","https://openalex.org/W2899093259","https://openalex.org/W2915825886","https://openalex.org/W2930107849","https://openalex.org/W2936282245","https://openalex.org/W2955082991","https://openalex.org/W3000581504","https://openalex.org/W3179519490","https://openalex.org/W3186358886","https://openalex.org/W4214814524","https://openalex.org/W4251093661","https://openalex.org/W4293208892","https://openalex.org/W4310262224","https://openalex.org/W4319062872","https://openalex.org/W4365804967","https://openalex.org/W4367596494","https://openalex.org/W4379662546","https://openalex.org/W4383824503","https://openalex.org/W4387117503","https://openalex.org/W4389816738","https://openalex.org/W4402304673"],"related_works":["https://openalex.org/W2472172337","https://openalex.org/W3043512831","https://openalex.org/W2067804484","https://openalex.org/W4415505577","https://openalex.org/W4416911734","https://openalex.org/W3014590106","https://openalex.org/W7219381673","https://openalex.org/W4379010805","https://openalex.org/W3183724992","https://openalex.org/W2338077965"],"abstract_inverted_index":{"This":[0],"study":[1,19],"examines":[2],"the":[3,10,23,38,63,75,85,88,124,129,155],"factors":[4],"that":[5,56,91,171],"influence":[6,58],"employee":[7,26,59,109,120,173],"loyalty":[8,27],"in":[9,13,28,106,128],"manufacturing":[11,130],"industry":[12],"Malaysia.":[14],"The":[15],"goal":[16],"of":[17,25,51,108],"this":[18],"is":[20,62,71,93],"to":[21,36,83,123,136,138,148,167],"determine":[22,37],"extent":[24],"Integris":[29,66],"(M)":[30],"Sdn":[31,67],"Bhd,":[32],"as":[33,35],"well":[34],"relationship":[39,97,114],"between":[40,98,116],"superiority,":[41],"reward":[42,100],"and":[43,47,74,80,87,101,103,119,142,161],"compensation,":[44,102],"working":[45,104],"environment,":[46],"peer":[48,117],"cooperation,":[49],"all":[50],"which":[52,61],"are":[53],"independent":[54],"variables":[55],"may":[57,158,164],"loyalty,":[60,110],"dependent":[64],"variable.":[65],"Bhd's":[68],"total":[69],"workforce":[70],"300":[72],"people":[73],"researchers":[76],"used":[77,166],"descriptive":[78],"statistics":[79],"Pearson":[81],"Correlation":[82],"analyze":[84],"findings,":[86],"results":[89,170],"show":[90],"there":[92],"a":[94,144],"positive":[95],"significant":[96],"superior,":[99],"environment":[105],"terms":[107],"but":[111],"no":[112],"such":[113],"exists":[115],"cooperation":[118],"loyalty.":[121,174],"According":[122],"study,":[125],"employers,":[126],"particularly":[127],"sector,":[131],"should":[132],"be":[133,159,165],"more":[134],"down":[135],"earth":[137],"foster":[139],"excellent":[140],"relationships":[141],"provide":[143],"platform":[145],"for":[146],"employees":[147],"express":[149],"their":[150],"thoughts.":[151],"In":[152],"future":[153],"research,":[154],"study's":[156],"scope":[157],"expanded,":[160],"new":[162],"approaches":[163],"obtain":[168],"varied":[169],"reflect":[172]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2024-04-08T00:00:00"}
