{"id":"https://openalex.org/W4392429079","doi":"https://doi.org/10.21511/bbs.19(1).2024.11","title":"Impact of digital transformation on the organization\u2019s financial performance: A case of Jordanian commercial banks listed on the Amman Stock Exchange","display_name":"Impact of digital transformation on the organization\u2019s financial performance: A case of Jordanian commercial banks listed on the Amman Stock Exchange","publication_year":2024,"publication_date":"2024-03-04","ids":{"openalex":"https://openalex.org/W4392429079","doi":"https://doi.org/10.21511/bbs.19(1).2024.11"},"language":"en","primary_location":{"id":"doi:10.21511/bbs.19(1).2024.11","doi":"https://doi.org/10.21511/bbs.19(1).2024.11","is_oa":true,"landing_page_url":"https://doi.org/10.21511/bbs.19(1).2024.11","pdf_url":null,"source":{"id":"https://openalex.org/S2764465937","display_name":"Banks and Bank Systems","issn_l":"1816-7403","issn":["1816-7403","1991-7074"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","erih-plus","norway-1","poland-20","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321069","host_organization_name":"Business Perspectives","host_organization_lineage":["https://openalex.org/P4310321069"],"host_organization_lineage_names":["Business Perspectives"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Banks and Bank Systems","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.21511/bbs.19(1).2024.11","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022480206","display_name":"Nahed Habis Alrawashedh","orcid":"https://orcid.org/0000-0001-8810-3706","observed_orcids":["https://orcid.org/0000-0001-8810-3706"]},"institutions":[{"id":"https://openalex.org/I145380033","display_name":"Amman Arab University","ror":"https://ror.org/039xekb14","country_code":"JO","type":"education","lineage":["https://openalex.org/I145380033"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Nahed Habis Alrawashedh","raw_affiliation_strings":["Associate Professor, Business Faculty, Accounting Department, Amman Arab University","Professor of Accounting, School of Business, Department of Accounting, Amman Arab University, Jordan","School of Business, Department of Accounting, Amman Arab University, Jordan"],"raw_orcid":"https://orcid.org/0000-0001-8810-3706","affiliations":[{"raw_affiliation_string":"Associate Professor, Business Faculty, Accounting Department, Amman Arab University","institution_ids":["https://openalex.org/I145380033"]},{"raw_affiliation_string":"Professor of Accounting, School of Business, Department of Accounting, Amman Arab University, Jordan","institution_ids":["https://openalex.org/I145380033"]},{"raw_affiliation_string":"School of Business, Department of Accounting, Amman Arab University, Jordan","institution_ids":["https://openalex.org/I145380033"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008035826","display_name":"Mohammad Fawzi Shubita","orcid":"https://orcid.org/0000-0001-7389-2108","observed_orcids":["https://orcid.org/0000-0001-7389-2108"]},"institutions":[{"id":"https://openalex.org/I145380033","display_name":"Amman Arab University","ror":"https://ror.org/039xekb14","country_code":"JO","type":"education","lineage":["https://openalex.org/I145380033"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Mohammad Fawzi Shubita","raw_affiliation_strings":["Ph.D., Professor, Accounting Department, Amman Arab University","Professor of Accounting, School of Business, Department of Accounting, Amman Arab University, Jordan","School of Business, Department of Accounting, Amman Arab University, Jordan"],"raw_orcid":"https://orcid.org/0000-0001-7389-2108","affiliations":[{"raw_affiliation_string":"Ph.D., Professor, Accounting Department, Amman Arab University","institution_ids":["https://openalex.org/I145380033"]},{"raw_affiliation_string":"Professor of Accounting, School of Business, Department of Accounting, Amman Arab University, Jordan","institution_ids":["https://openalex.org/I145380033"]},{"raw_affiliation_string":"School of Business, Department of Accounting, Amman Arab University, Jordan","institution_ids":["https://openalex.org/I145380033"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I145380033"],"apc_list":{"value":595,"currency":"EUR","value_usd":641},"apc_paid":{"value":595,"currency":"EUR","value_usd":641},"fwci":6.0419,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.96423514,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"19","issue":"1","first_page":"126","last_page":"134"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.9639000296592712,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.9639000296592712,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.023499999195337296,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.006899999920278788,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":1.0},{"id":"https://openalex.org/keywords/financial-performance","display_name":"financial performance","score":0.7350000143051147},{"id":"https://openalex.org/keywords/commercial-banks","display_name":"commercial banks","score":0.9160000085830688},{"id":"https://openalex.org/keywords/customer-experience","display_name":"customer experience","score":0.8320000171661377},{"id":"https://openalex.org/keywords/information-technology-innovation","display_name":"IT innovation","score":0.9980000257492065},{"id":"https://openalex.org/keywords/jordanian-banks","display_name":"Jordanian banks","score":0.875},{"id":"https://openalex.org/keywords/amman-stock-exchange","display_name":"Amman Stock Exchange","score":0.9599999785423279},{"id":"https://openalex.org/keywords/bank-employees-perceptions","display_name":"bank employees' perceptions","score":0.49900001287460327}],"concepts":[{"id":"https://openalex.org/C41458344","wikidata":"https://www.wikidata.org/wiki/Q732577","display_name":"Publication","level":2,"score":0.8154311180114746},{"id":"https://openalex.org/C200870193","wikidata":"https://www.wikidata.org/wiki/Q11691","display_name":"Stock exchange","level":2,"score":0.7220577597618103},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.687807559967041},{"id":"https://openalex.org/C83867959","wikidata":"https://www.wikidata.org/wiki/Q371467","display_name":"Scopus","level":3,"score":0.573431134223938},{"id":"https://openalex.org/C2777382242","wikidata":"https://www.wikidata.org/wiki/Q6017816","display_name":"Index (typography)","level":2,"score":0.52944016456604},{"id":"https://openalex.org/C204036174","wikidata":"https://www.wikidata.org/wiki/Q909380","display_name":"Stock (firearms)","level":2,"score":0.47237756848335266},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.39644211530685425},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.3354499340057373},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1966230869293213},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1714034378528595},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.1432172954082489},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08705830574035645},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.053905993700027466},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.04949831962585449},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.21511/bbs.19(1).2024.11","doi":"https://doi.org/10.21511/bbs.19(1).2024.11","is_oa":true,"landing_page_url":"https://doi.org/10.21511/bbs.19(1).2024.11","pdf_url":null,"source":{"id":"https://openalex.org/S2764465937","display_name":"Banks and Bank Systems","issn_l":"1816-7403","issn":["1816-7403","1991-7074"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","erih-plus","norway-1","poland-20","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321069","host_organization_name":"Business Perspectives","host_organization_lineage":["https://openalex.org/P4310321069"],"host_organization_lineage_names":["Business Perspectives"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Banks and Bank Systems","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:9572b9aa855f4513a0a2a117de26343d","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/9572b9aa855f4513a0a2a117de26343d","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Banks and Bank Systems, Vol 19, Iss 1, Pp 126-134 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.21511/bbs.19(1).2024.11","doi":"https://doi.org/10.21511/bbs.19(1).2024.11","is_oa":true,"landing_page_url":"https://doi.org/10.21511/bbs.19(1).2024.11","pdf_url":null,"source":{"id":"https://openalex.org/S2764465937","display_name":"Banks and Bank Systems","issn_l":"1816-7403","issn":["1816-7403","1991-7074"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-scientific","doaj","erih-plus","norway-1","poland-20","russia-white-list-1"],"host_organization":"https://openalex.org/P4310321069","host_organization_name":"Business Perspectives","host_organization_lineage":["https://openalex.org/P4310321069"],"host_organization_lineage_names":["Business Perspectives"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Banks and Bank Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6773999929428101,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"},{"score":0.6452000141143799,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":45,"referenced_works":["https://openalex.org/W1736209534","https://openalex.org/W1923243065","https://openalex.org/W2009006633","https://openalex.org/W2036882670","https://openalex.org/W2037962925","https://openalex.org/W2108233770","https://openalex.org/W2131635820","https://openalex.org/W2181274374","https://openalex.org/W2218762821","https://openalex.org/W2310412450","https://openalex.org/W2499940354","https://openalex.org/W2510671099","https://openalex.org/W2516426968","https://openalex.org/W2526763399","https://openalex.org/W2561212307","https://openalex.org/W2573297974","https://openalex.org/W2596040380","https://openalex.org/W2605182707","https://openalex.org/W2703960189","https://openalex.org/W2734626542","https://openalex.org/W2736010881","https://openalex.org/W2755142939","https://openalex.org/W2778549268","https://openalex.org/W2790214358","https://openalex.org/W2790987883","https://openalex.org/W2801167365","https://openalex.org/W2801749856","https://openalex.org/W2810316458","https://openalex.org/W2897062704","https://openalex.org/W2900716439","https://openalex.org/W2936187293","https://openalex.org/W2945158447","https://openalex.org/W2945991454","https://openalex.org/W2948706555","https://openalex.org/W2958537832","https://openalex.org/W2961893613","https://openalex.org/W2964092839","https://openalex.org/W2971061501","https://openalex.org/W3007403820","https://openalex.org/W3034254914","https://openalex.org/W3122834211","https://openalex.org/W3136734544","https://openalex.org/W3215216971","https://openalex.org/W4200622119","https://openalex.org/W7057437994"],"related_works":["https://openalex.org/W4416276952","https://openalex.org/W4409831906","https://openalex.org/W4391072186","https://openalex.org/W4409163349","https://openalex.org/W7163870421","https://openalex.org/W7220092978","https://openalex.org/W7162013627","https://openalex.org/W4408036197","https://openalex.org/W4403757867","https://openalex.org/W4400227831"],"abstract_inverted_index":{"Digital":[0],"transformation":[1,40,134,160,195],"refers":[2],"to":[3,9,23,34,69,124],"strategic":[4],"activities":[5],"undertaken":[6],"by":[7],"organizations":[8],"improve":[10],"and":[11,15,82,101,143,183],"simplify":[12],"their":[13,18],"process":[14],"even":[16],"alter":[17],"business":[19],"models":[20],"with":[21,169],"abreast":[22],"enhance":[24],"firm":[25,167,197],"performance.":[26],"Thus,":[27],"the":[28,36,45,51,71,74,90,108,127,176,189],"aim":[29],"of":[30,38,73,84,111,173,180,193],"this":[31,62],"study":[32,120],"was":[33,59,79,97,114,186,199],"analyze":[35],"impact":[37,179,192],"digital":[39,133,159,194],"on":[41,50,89,140,166,196],"organizational":[42],"performance":[43,198],"among":[44],"Jordanian":[46,85],"commercial":[47,86],"banks":[48,87],"listed":[49,88],"Amman":[52,91],"Stock":[53,92],"Exchange.":[54,93],"The":[55,76,94,119,129,154],"descriptive":[56],"research":[57],"design":[58],"used":[60,115],"in":[61],"quantitative":[63],"study.":[64,75],"Primary":[65],"data":[66,105],"were":[67,148],"collected":[68],"achieve":[70],"objectives":[72],"target":[77],"population":[78],"employees":[80],"(managers":[81],"non-managers)":[83],"sample":[95,110],"size":[96],"selected":[98],"using":[99],"Krejcie":[100],"Morgan":[102],"rule;":[103],"after":[104],"cleaning":[106],"procedures,":[107],"final":[109,117],"282":[112],"respondents":[113],"for":[116],"analysis.":[118],"employed":[121],"regression":[122],"analysis":[123],"arrive":[125],"at":[126,150],"results.":[128],"results":[130,147,155],"confirm":[131,157],"that":[132,158],"has":[135,161],"a":[136,151,162,170],"significant":[137,149,163,177,190],"positive":[138,164,178,191],"effect":[139,165],"customer":[141,181],"experience":[142,182],"IT":[144,184],"innovation.":[145],"These":[146],"1%":[152],"level.":[153],"also":[156],"performance,":[168],"significance":[171],"level":[172],"1%.":[174],"Moreover,":[175],"innovation":[185],"confirmed.":[187],"Therefore,":[188],"found":[200],"viz-a-viz":[201],"direct":[202],"as":[203,205],"well":[204],"indirect":[206],"route.":[207]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2024-03-05T00:00:00"}