{"id":"https://openalex.org/W4391977623","doi":"https://doi.org/10.1108/cbth-06-2023-0082","title":"Empowering families traveling with young children: a transformative service research perspective","display_name":"Empowering families traveling with young children: a transformative service research perspective","publication_year":2024,"publication_date":"2024-02-20","ids":{"openalex":"https://openalex.org/W4391977623","doi":"https://doi.org/10.1108/cbth-06-2023-0082"},"language":"en","primary_location":{"id":"doi:10.1108/cbth-06-2023-0082","doi":"https://doi.org/10.1108/cbth-06-2023-0082","is_oa":false,"landing_page_url":"https://doi.org/10.1108/cbth-06-2023-0082","pdf_url":null,"source":{"id":"https://openalex.org/S4210219179","display_name":"Consumer Behavior in Tourism and Hospitality","issn_l":"2752-6666","issn":["2752-6666","2752-6674"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Consumer Behavior in Tourism and Hospitality","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074229867","display_name":"Jiyoon An","orcid":"https://orcid.org/0000-0002-4394-148X","observed_orcids":["https://orcid.org/0000-0002-4394-148X"]},"institutions":[{"id":"https://openalex.org/I184654094","display_name":"Fayetteville State University","ror":"https://ror.org/03rj92e31","country_code":"US","type":"education","lineage":["https://openalex.org/I184654094"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jiyoon An","raw_affiliation_strings":["Broadwell College of Business and Economics, Fayetteville State University, Fayetteville, North Carolina, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Broadwell College of Business and Economics, Fayetteville State University, Fayetteville, North Carolina, USA","institution_ids":["https://openalex.org/I184654094"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5074229867"],"corresponding_institution_ids":["https://openalex.org/I184654094"],"apc_list":null,"apc_paid":null,"fwci":3.6942,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.92731907,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"19","issue":"2","first_page":"189","last_page":"203"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.6182000041007996,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.6182000041007996,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.1973000019788742,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.14390000700950623,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/family-travel","display_name":"family travel","score":0.906000018119812},{"id":"https://openalex.org/keywords/young-children","display_name":"young children","score":0.7009999752044678},{"id":"https://openalex.org/keywords/transformative-service-research","display_name":"transformative service research","score":0.8180000185966492},{"id":"https://openalex.org/keywords/resource-constraints","display_name":"resource constraints","score":0.8220000267028809},{"id":"https://openalex.org/keywords/vulnerability","display_name":"vulnerability","score":0.7739999890327454},{"id":"https://openalex.org/keywords/aeromobility","display_name":"aeromobility","score":0.7620000243186951},{"id":"https://openalex.org/keywords/service-exclusion","display_name":"service exclusion","score":0.6470000147819519},{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.8100000023841858},{"id":"https://openalex.org/keywords/well-being","display_name":"well-being","score":0.5419999957084656}],"concepts":[{"id":"https://openalex.org/C153721897","wikidata":"https://www.wikidata.org/wiki/Q3436149","display_name":"Intrapersonal communication","level":3,"score":0.7753551006317139},{"id":"https://openalex.org/C70587473","wikidata":"https://www.wikidata.org/wiki/Q7834111","display_name":"Transformative learning","level":2,"score":0.6447523832321167},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6074228286743164},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5661424398422241},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.550391435623169},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.5349871516227722},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5295508503913879},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.5051341652870178},{"id":"https://openalex.org/C95713431","wikidata":"https://www.wikidata.org/wiki/Q631425","display_name":"Vulnerability (computing)","level":2,"score":0.4923897981643677},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.490474671125412},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4866684079170227},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3794819116592407},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.34865230321884155},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3442225456237793},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.32429641485214233},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.27089405059814453},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.15139609575271606},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.14649656414985657},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1410319209098816},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11543595790863037},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.08576983213424683},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/cbth-06-2023-0082","doi":"https://doi.org/10.1108/cbth-06-2023-0082","is_oa":false,"landing_page_url":"https://doi.org/10.1108/cbth-06-2023-0082","pdf_url":null,"source":{"id":"https://openalex.org/S4210219179","display_name":"Consumer Behavior in Tourism and Hospitality","issn_l":"2752-6666","issn":["2752-6666","2752-6674"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Consumer Behavior in Tourism and Hospitality","raw_type":"journal-article"},{"id":"pmh:oai:digitalcommons.uncfsu.edu:college_business_economics-1070","doi":null,"is_oa":false,"landing_page_url":"https://digitalcommons.uncfsu.edu/college_business_economics/71","pdf_url":null,"source":{"id":"https://openalex.org/S4306400276","display_name":"DigitalCommons@Fayetteville State University (Fayetteville State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I184654094","host_organization_name":"Fayetteville State University","host_organization_lineage":["https://openalex.org/I184654094"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"College of Business and Economics","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10","score":0.7390999794006348}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W1540110233","https://openalex.org/W1689771227","https://openalex.org/W1967616323","https://openalex.org/W2016730811","https://openalex.org/W2020575077","https://openalex.org/W2023627588","https://openalex.org/W2055891923","https://openalex.org/W2078714094","https://openalex.org/W2082598676","https://openalex.org/W2098579733","https://openalex.org/W2110632369","https://openalex.org/W2118641154","https://openalex.org/W2138149845","https://openalex.org/W2144564499","https://openalex.org/W2169017803","https://openalex.org/W2175831708","https://openalex.org/W2335805210","https://openalex.org/W2462375208","https://openalex.org/W2478493579","https://openalex.org/W2486148992","https://openalex.org/W2516562771","https://openalex.org/W2581202705","https://openalex.org/W2619791122","https://openalex.org/W2644126351","https://openalex.org/W2755017753","https://openalex.org/W2765694873","https://openalex.org/W2770849325","https://openalex.org/W2803099082","https://openalex.org/W2809164218","https://openalex.org/W2809441457","https://openalex.org/W2890548887","https://openalex.org/W2904991706","https://openalex.org/W2954952025","https://openalex.org/W2965591730","https://openalex.org/W2972616055","https://openalex.org/W2993231494","https://openalex.org/W3001230734","https://openalex.org/W3009011232","https://openalex.org/W3045039096","https://openalex.org/W3088209416","https://openalex.org/W3135444271","https://openalex.org/W3158245747","https://openalex.org/W3165453403","https://openalex.org/W3173998846","https://openalex.org/W4211038675","https://openalex.org/W4224276123","https://openalex.org/W4230283234","https://openalex.org/W4234009823","https://openalex.org/W4245473536","https://openalex.org/W4280558636","https://openalex.org/W4294631224","https://openalex.org/W4307959380","https://openalex.org/W4308522440","https://openalex.org/W4362589936","https://openalex.org/W4377695337","https://openalex.org/W4386791232"],"related_works":["https://openalex.org/W7164043197","https://openalex.org/W221092737","https://openalex.org/W7067165022","https://openalex.org/W3166677152","https://openalex.org/W7219178631","https://openalex.org/W7140187667","https://openalex.org/W2997392348","https://openalex.org/W2055263649","https://openalex.org/W4409160347","https://openalex.org/W4401379292"],"abstract_inverted_index":{"Purpose":[0],"This":[1,28,178],"study":[2],"aims":[3],"to":[4,87,136,156,161,209],"explore":[5],"families":[6,37],"that":[7],"travel":[8,58,133,201],"with":[9,70,74,92,197,212,215],"children,":[10],"as":[11],"focuses":[12],"on":[13,94],"vulnerabilities,":[14],"resource":[15,122,139],"constraints":[16,49,123],"and":[17,43,46,79,98,120,124,166,175,194,218,232],"service":[18,25,59,134,184,202,222],"exclusion":[19],"through":[20],"the":[21,32,48,51,56,67,83,89,108,125,132,138,171,182,228],"lens":[22],"of":[23,35,66,107,127,143,173,230],"transformative":[24],"research":[26,90,179],"(TSR).":[27],"paper":[29,145],"investigates:":[30],"how":[31,47,112,158],"experienced":[33,113],"vulnerability":[34,114],"these":[36],"is":[38,115],"shaped":[39,116],"by":[40,117,170,187],"structural,":[41,118],"interpersonal":[42,119],"intrapersonal":[44,121],"constraints,":[45],"influence":[50],"family":[52,68,128,148,210],"tourist-resource":[53,129],"interaction":[54,130],"in":[55,131,200,220],"air":[57],"encounter.":[60],"Design/methodology/approach":[61],"In":[62],"total,":[63],"2,855":[64],"reviews":[65],"tourists":[69,211],"children":[71,213],"were":[72],"analyzed":[73],"text":[75],"mining,":[76],"t":[77],"-test":[78],"multidimensional":[80],"scaling":[81],"using":[82],"interpretive":[84],"language":[85],"R":[86],"answer":[88],"questions":[91],"analyses":[93],"unstructured":[95],"(e.g.":[96,100],"text)":[97],"structured":[99],"consumer":[101],"rating)":[102],"data.":[103],"Findings":[104],"The":[105,141],"findings":[106,142,199,205],"empirical":[109,198],"investigation":[110],"answered":[111],"types":[126],"encounter":[135],"understand":[137],"constraints.":[140],"this":[144],"help":[146,226],"examine":[147],"tourism":[149],"experiences":[150],"from":[151],"a":[152],"value":[153,163,172],"formation":[154],"perspective":[155],"unfold":[157],"stakeholders":[159],"interact":[160],"form":[162],"while":[164],"increasing":[165],"decreasing":[167],"their":[168],"well-being":[169,229],"co-creation":[174],"co-destruction.":[176],"Originality/value":[177],"helps":[180],"advance":[181],"TSR\u2019s":[183],"inclusion":[185],"framework":[186],"enabling":[188],"opportunities,":[189],"offering":[190],"choice,":[191],"relieving":[192],"suffering":[193],"fostering":[195],"happiness":[196],"encounters.":[203],"These":[204],"are":[206],"particularly":[207],"insightful":[208],"struggling":[214],"unfair":[216],"access":[217],"treatment":[219],"aeromobility":[221],"encounters,":[223],"which":[224],"may":[225],"enhance":[227],"individuals":[231],"communities.":[233]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2024-02-21T00:00:00"}