{"id":"https://openalex.org/W4391807308","doi":"https://doi.org/10.38157/fer.v5i2.596","title":"Factors Affecting the Intention to Use Digital Banking","display_name":"Factors Affecting the Intention to Use Digital Banking","publication_year":2024,"publication_date":"2024-02-13","ids":{"openalex":"https://openalex.org/W4391807308","doi":"https://doi.org/10.38157/fer.v5i2.596"},"language":"en","primary_location":{"id":"doi:10.38157/fer.v5i2.596","doi":"https://doi.org/10.38157/fer.v5i2.596","is_oa":true,"landing_page_url":"https://doi.org/10.38157/fer.v5i2.596","pdf_url":"https://riiopenjournals.com/index.php/finance-economics-review/article/download/596/188","source":{"id":"https://openalex.org/S4210236882","display_name":"Finance & Economics Review","issn_l":"2690-4063","issn":["2690-4063"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Finance & Economics Review","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://riiopenjournals.com/index.php/finance-economics-review/article/download/596/188","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007794962","display_name":"Mohammad Azhar Hossain","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I76569877","display_name":"Southeast University","ror":"https://ror.org/04ct4d772","country_code":"CN","type":"education","lineage":["https://openalex.org/I76569877"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Mohammad Azhar Hossain","raw_affiliation_strings":["Southeast University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Southeast University","institution_ids":["https://openalex.org/I76569877"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5007794962"],"corresponding_institution_ids":["https://openalex.org/I76569877"],"apc_list":null,"apc_paid":null,"fwci":1.8727,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.88727399,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"5","issue":"2","first_page":"51","last_page":"62"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-banking","display_name":"digital banking","score":0.9340000152587891},{"id":"https://openalex.org/keywords/intention-to-use","display_name":"intention to use","score":0.7990000247955322},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.906000018119812},{"id":"https://openalex.org/keywords/retail-banking-customers","display_name":"retail banking customers","score":0.8289999961853027},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.9559999704360962},{"id":"https://openalex.org/keywords/perceived-ease-of-use","display_name":"perceived ease of use","score":0.8479999899864197},{"id":"https://openalex.org/keywords/web-features","display_name":"web features","score":0.5789999961853027},{"id":"https://openalex.org/keywords/security-and-privacy","display_name":"privacy and security","score":0.6980000138282776},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.722000002861023},{"id":"https://openalex.org/keywords/transaction-costs","display_name":"transaction costs","score":0.7049999833106995},{"id":"https://openalex.org/keywords/awareness","display_name":"awareness","score":0.7519999742507935},{"id":"https://openalex.org/keywords/bangladeshi-consumers","display_name":"Bangladeshi consumers","score":0.7889999747276306}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6376389265060425},{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.45155298709869385},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.28094127774238586}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.38157/fer.v5i2.596","doi":"https://doi.org/10.38157/fer.v5i2.596","is_oa":true,"landing_page_url":"https://doi.org/10.38157/fer.v5i2.596","pdf_url":"https://riiopenjournals.com/index.php/finance-economics-review/article/download/596/188","source":{"id":"https://openalex.org/S4210236882","display_name":"Finance & Economics Review","issn_l":"2690-4063","issn":["2690-4063"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Finance & Economics Review","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.38157/fer.v5i2.596","doi":"https://doi.org/10.38157/fer.v5i2.596","is_oa":true,"landing_page_url":"https://doi.org/10.38157/fer.v5i2.596","pdf_url":"https://riiopenjournals.com/index.php/finance-economics-review/article/download/596/188","source":{"id":"https://openalex.org/S4210236882","display_name":"Finance & Economics Review","issn_l":"2690-4063","issn":["2690-4063"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Finance & Economics Review","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4391807308.pdf","grobid_xml":"https://content.openalex.org/works/W4391807308.grobid-xml"},"referenced_works_count":51,"referenced_works":["https://openalex.org/W296214989","https://openalex.org/W347836865","https://openalex.org/W1571167924","https://openalex.org/W1965944726","https://openalex.org/W1972762788","https://openalex.org/W1977203782","https://openalex.org/W1981323806","https://openalex.org/W1982320306","https://openalex.org/W1983600202","https://openalex.org/W1990525979","https://openalex.org/W1996905187","https://openalex.org/W2001600087","https://openalex.org/W2003102558","https://openalex.org/W2013531370","https://openalex.org/W2019381741","https://openalex.org/W2020625361","https://openalex.org/W2022476284","https://openalex.org/W2033943395","https://openalex.org/W2046189604","https://openalex.org/W2053933360","https://openalex.org/W2063745966","https://openalex.org/W2069861487","https://openalex.org/W2070582963","https://openalex.org/W2070772575","https://openalex.org/W2071435387","https://openalex.org/W2076626067","https://openalex.org/W2088504266","https://openalex.org/W2092020365","https://openalex.org/W2113306021","https://openalex.org/W2118451641","https://openalex.org/W2130801612","https://openalex.org/W2153854200","https://openalex.org/W2160967193","https://openalex.org/W2165812483","https://openalex.org/W2168569455","https://openalex.org/W2170835644","https://openalex.org/W2188353187","https://openalex.org/W2189265332","https://openalex.org/W2323899806","https://openalex.org/W2359612080","https://openalex.org/W2368687493","https://openalex.org/W2397698816","https://openalex.org/W2705410388","https://openalex.org/W2884554037","https://openalex.org/W3010664403","https://openalex.org/W3030732454","https://openalex.org/W3124505471","https://openalex.org/W3157472804","https://openalex.org/W3206054967","https://openalex.org/W4281744363","https://openalex.org/W7038668225"],"related_works":["https://openalex.org/W3030732454","https://openalex.org/W4391258321","https://openalex.org/W7208705291","https://openalex.org/W4393308214","https://openalex.org/W4410050179","https://openalex.org/W4385831012","https://openalex.org/W4413856032","https://openalex.org/W7215263935","https://openalex.org/W4399517515","https://openalex.org/W4406379823"],"abstract_inverted_index":{"Purpose:":[0],"Banks":[1],"are":[2],"adopting":[3],"digital":[4,37,109,125,145,179],"banking":[5,38,41,146],"to":[6,28,69,79,154,177],"attract":[7],"clients":[8],"by":[9,39],"providing":[10],"more":[11],"useful":[12],"services,":[13],"and":[14,18,73,96,102,120,132,141,170,194],"creating":[15,117],"safe,":[16],"dependable,":[17],"easy-to-use":[19],"online":[20],"tools.":[21],"The":[22,88,127],"purpose":[23],"of":[24,36,58,64,108,124,159,167,206],"this":[25],"research":[26,89,199],"is":[27,67,77,150,184],"examine":[29,80],"the":[30,33,52,55,59,81,106,122,139,156,207],"factors":[31],"influencing":[32],"overall":[34],"adoption":[35,107],"retail":[40],"customers.":[42],"Methods:":[43],"An":[44],"expanded":[45],"technology":[46],"acceptance":[47],"model":[48],"(TAM)":[49],"serves":[50],"as":[51],"basis":[53],"for":[54,116,137,143,203],"theoretical":[56],"framework":[57],"study.":[60],"A":[61],"structured":[62],"survey":[63],"200":[65],"consumers":[66],"used":[68,78],"gather":[70],"primary":[71],"data,":[72],"multiple":[74],"regression":[75],"analysis":[76,189],"correlations":[82],"between":[83],"six":[84],"independent":[85],"components.":[86],"Results:":[87],"indicates":[90],"that":[91],"web":[92],"capabilities,":[93],"perceived":[94],"utility,":[95],"awareness":[97],"all":[98],"have":[99],"a":[100,151],"positive":[101],"significant":[103],"impact":[104],"on":[105,173,186],"banking.":[110,126,180],"Implications:":[111],"This":[112,182],"study":[113,183],"offers":[114],"guidelines":[115],"service":[118],"models":[119],"boosting":[121],"use":[123,178],"findings":[128],"can":[129],"help":[130],"policymakers":[131],"financial":[133],"organizations":[134],"devise":[135],"strategies":[136],"constructing":[138],"infrastructure":[140],"methods":[142],"offering":[144],"services.":[147],"Originality:":[148],"It":[149],"pioneering":[152],"effort":[153],"explore":[155],"combined":[157],"effects":[158],"Perceived":[160],"usefulness,":[161],"usability,":[162],"Privacy,":[163],"safety,":[164],"trust":[165],"Cost":[166],"transactions":[168],"Awareness":[169],"Web":[171],"features":[172],"Bangladeshi":[174],"users\u2019":[175],"intention":[176],"Limitations:":[181],"based":[185],"quantitative":[187],"data":[188],"with":[190],"limited":[191],"sample":[192],"size":[193],"period.":[195],"In":[196],"future,":[197],"qualitative":[198],"may":[200],"be":[201],"conducted":[202],"deeper":[204],"understanding":[205],"issue.":[208]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2024-02-15T00:00:00"}