{"id":"https://openalex.org/W4391765356","doi":"https://doi.org/10.1108/ijqss-07-2023-0101","title":"Supply chain partnership and sustainable performance: does TQM mediate the relationship?","display_name":"Supply chain partnership and sustainable performance: does TQM mediate the relationship?","publication_year":2024,"publication_date":"2024-02-12","ids":{"openalex":"https://openalex.org/W4391765356","doi":"https://doi.org/10.1108/ijqss-07-2023-0101"},"language":"en","primary_location":{"id":"doi:10.1108/ijqss-07-2023-0101","doi":"https://doi.org/10.1108/ijqss-07-2023-0101","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijqss-07-2023-0101","pdf_url":null,"source":{"id":"https://openalex.org/S103309803","display_name":"International Journal of Quality and Service Sciences","issn_l":"1756-669X","issn":["1756-669X","1756-6703"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality and Service Sciences","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068110514","display_name":"Mohammad A.K. Alsmairat","orcid":"https://orcid.org/0000-0001-8543-2811","observed_orcids":["https://orcid.org/0000-0001-8543-2811"]},"institutions":[{"id":"https://openalex.org/I91600406","display_name":"American University in the Emirates","ror":"https://ror.org/056c6h780","country_code":"AE","type":"education","lineage":["https://openalex.org/I91600406"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Mohammad A.K. Alsmairat","raw_affiliation_strings":["Department of Business Management COBA, American University in the Emirates, Dubai, United Arab Emirates"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Management COBA, American University in the Emirates, Dubai, United Arab Emirates","institution_ids":["https://openalex.org/I91600406"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090676397","display_name":"Noor Al-Ma\u2019aitah","orcid":"https://orcid.org/0000-0002-0652-2067","observed_orcids":["https://orcid.org/0000-0002-0652-2067"]},"institutions":[{"id":"https://openalex.org/I21173400","display_name":"Mutah University","ror":"https://ror.org/008g9ns82","country_code":"JO","type":"education","lineage":["https://openalex.org/I21173400"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Noor Al-Ma\u2019aitah","raw_affiliation_strings":["Department of Business Administration, Mutah University, Karak, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Mutah University, Karak, Jordan","institution_ids":["https://openalex.org/I21173400"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093917045","display_name":"Tahani Al-hwameil","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Tahani Al-hwameil","raw_affiliation_strings":["Jordan Bromine Company, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jordan Bromine Company, Amman, Jordan","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018777802","display_name":"Hamzah Elrehail","orcid":"https://orcid.org/0000-0001-6935-3355","observed_orcids":["https://orcid.org/0000-0001-6935-3355"]},"institutions":[{"id":"https://openalex.org/I29891158","display_name":"University of Sharjah","ror":"https://ror.org/00engpz63","country_code":"AE","type":"education","lineage":["https://openalex.org/I29891158"]},{"id":"https://openalex.org/I4387153555","display_name":"K\u0131br\u0131s Amerikan \u00dcniversitesi","ror":"https://ror.org/01pk67a30","country_code":"CY","type":"education","lineage":["https://openalex.org/I4387153555"]},{"id":"https://openalex.org/I4405268580","display_name":"American University of Cyprus","ror":"https://ror.org/01dmr5z78","country_code":"CY","type":"education","lineage":["https://openalex.org/I4405268580"]}],"countries":["AE","CY"],"is_corresponding":true,"raw_author_name":"Hamzah Elrehail","raw_affiliation_strings":["School of Management, Department of Management, Leadership and Organizational Development, University of Sharjah, Abu Dhabi, United Arab Emirates and Department of Business Management, Faculty of Business and Economics, American University of Cyprus, Nicosia, Cyprus"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Department of Management, Leadership and Organizational Development, University of Sharjah, Abu Dhabi, United Arab Emirates and Department of Business Management, Faculty of Business and Economics, American University of Cyprus, Nicosia, Cyprus","institution_ids":["https://openalex.org/I29891158","https://openalex.org/I4387153555","https://openalex.org/I4405268580"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5018777802"],"corresponding_institution_ids":["https://openalex.org/I29891158","https://openalex.org/I4387153555","https://openalex.org/I4405268580"],"apc_list":null,"apc_paid":null,"fwci":5.6475,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.95604895,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"16","issue":"1","first_page":"63","last_page":"86"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.006200000178068876,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain-relationships","display_name":"supply chain relationships","score":0.9369999766349792},{"id":"https://openalex.org/keywords/sustainable-performance","display_name":"sustainable performance","score":0.9639999866485596},{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":1.0},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.7129999995231628},{"id":"https://openalex.org/keywords/pharmaceutical-industry","display_name":"pharmaceutical industry","score":0.9789999723434448}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.8927409648895264},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.747109055519104},{"id":"https://openalex.org/C71750763","wikidata":"https://www.wikidata.org/wiki/Q646164","display_name":"General partnership","level":2,"score":0.6657495498657227},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.5955003499984741},{"id":"https://openalex.org/C139569457","wikidata":"https://www.wikidata.org/wiki/Q1666223","display_name":"Intermediary","level":2,"score":0.5867556929588318},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5338849425315857},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5323178172111511},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.502896249294281},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.4696694314479828},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.452075719833374},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.44353216886520386},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.40742987394332886},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3939668536186218},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.32008200883865356},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.15460407733917236},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09099346399307251},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.08011651039123535},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ijqss-07-2023-0101","doi":"https://doi.org/10.1108/ijqss-07-2023-0101","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijqss-07-2023-0101","pdf_url":null,"source":{"id":"https://openalex.org/S103309803","display_name":"International Journal of Quality and Service Sciences","issn_l":"1756-669X","issn":["1756-669X","1756-6703"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality and Service Sciences","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":99,"referenced_works":["https://openalex.org/W105364674","https://openalex.org/W824422210","https://openalex.org/W1111406812","https://openalex.org/W1254598581","https://openalex.org/W1458328142","https://openalex.org/W1558980838","https://openalex.org/W1598851270","https://openalex.org/W1774460361","https://openalex.org/W1882238602","https://openalex.org/W1964628523","https://openalex.org/W1967736582","https://openalex.org/W1972143454","https://openalex.org/W1982040355","https://openalex.org/W1983801642","https://openalex.org/W1987994725","https://openalex.org/W1993767352","https://openalex.org/W2008179986","https://openalex.org/W2016878238","https://openalex.org/W2024306642","https://openalex.org/W2035761760","https://openalex.org/W2044690477","https://openalex.org/W2057180491","https://openalex.org/W2061733146","https://openalex.org/W2063336095","https://openalex.org/W2064696322","https://openalex.org/W2070229702","https://openalex.org/W2080185942","https://openalex.org/W2089360893","https://openalex.org/W2089763434","https://openalex.org/W2089894781","https://openalex.org/W2106278358","https://openalex.org/W2137321322","https://openalex.org/W2167344400","https://openalex.org/W2180605020","https://openalex.org/W2268303798","https://openalex.org/W2291413100","https://openalex.org/W2312887576","https://openalex.org/W2341806142","https://openalex.org/W2500069726","https://openalex.org/W2516459643","https://openalex.org/W2528998433","https://openalex.org/W2567044016","https://openalex.org/W2581394645","https://openalex.org/W2595629513","https://openalex.org/W2604526922","https://openalex.org/W2741558154","https://openalex.org/W2754304469","https://openalex.org/W2755862626","https://openalex.org/W2760395830","https://openalex.org/W2765557092","https://openalex.org/W2773813491","https://openalex.org/W2808581884","https://openalex.org/W2896512139","https://openalex.org/W2902912506","https://openalex.org/W2905107327","https://openalex.org/W2905811773","https://openalex.org/W2908137898","https://openalex.org/W2910281916","https://openalex.org/W2916223138","https://openalex.org/W2941087618","https://openalex.org/W2944471534","https://openalex.org/W2946431716","https://openalex.org/W2946536572","https://openalex.org/W2967889792","https://openalex.org/W2970306179","https://openalex.org/W2970792878","https://openalex.org/W2981222380","https://openalex.org/W2992027986","https://openalex.org/W2994616693","https://openalex.org/W3004409662","https://openalex.org/W3011623284","https://openalex.org/W3014664081","https://openalex.org/W3025335384","https://openalex.org/W3080429630","https://openalex.org/W3096144328","https://openalex.org/W3096409980","https://openalex.org/W3125190785","https://openalex.org/W3131987680","https://openalex.org/W3135193425","https://openalex.org/W3155910169","https://openalex.org/W3196693036","https://openalex.org/W3208905839","https://openalex.org/W3217268531","https://openalex.org/W4200098625","https://openalex.org/W4220786807","https://openalex.org/W4235678817","https://openalex.org/W4241056023","https://openalex.org/W4244185001","https://openalex.org/W4252889979","https://openalex.org/W4283213095","https://openalex.org/W4297903024","https://openalex.org/W4313484086","https://openalex.org/W4316672828","https://openalex.org/W4320536033","https://openalex.org/W4320733756","https://openalex.org/W4364379027","https://openalex.org/W4376644574","https://openalex.org/W4382583112","https://openalex.org/W4384931845"],"related_works":["https://openalex.org/W7142137884","https://openalex.org/W2967889792","https://openalex.org/W4400473727","https://openalex.org/W4414027645","https://openalex.org/W2109484423","https://openalex.org/W4411351365","https://openalex.org/W2565458388","https://openalex.org/W4312185587","https://openalex.org/W4386200785","https://openalex.org/W4415688163"],"abstract_inverted_index":{"Purpose":[0],"The":[1,43,58,111],"purpose":[2],"of":[3,11,26,34,99,102,125,158],"this":[4,79,142],"study":[5,80,95,143],"is":[6],"to":[7,131,146,154],"assess":[8],"the":[9,22,49,97,100,117,123,156],"effect":[10],"supply":[12],"chain":[13],"(SC)":[14],"partnerships":[15],"on":[16,75],"sustainable":[17],"performance":[18],"(SP)":[19],"and":[20,68,92,105,129,148,151],"investigate":[21],"potential":[23],"mediating":[24],"role":[25],"total":[27,33],"quality":[28],"management":[29],"(TQM).":[30],"Design/methodology/approach":[31],"A":[32],"185":[35],"responses":[36],"were":[37,46],"collected":[38],"from":[39],"pharmaceutical":[40,119,159],"industry":[41,120],"employees.":[42],"research":[44],"data":[45],"analyzed":[47],"using":[48],"partial":[50],"least":[51],"squares":[52],"structural":[53],"equation":[54],"modeling":[55],"approach.":[56],"Findings":[57],"results":[59],"reveal":[60],"that":[61,82,114],"relationships":[62],"with":[63,139],"suppliers":[64],"(RS),":[65],"distributors":[66,130],"(RD)":[67],"intermediaries":[69,128],"(RI)":[70],"have":[71],"a":[72,86],"direct":[73],"impact":[74],"SP.":[76,93,134],"In":[77],"addition,":[78],"found":[81],"TQM":[83,150],"serves":[84],"as":[85],"mediator":[87],"between":[88],"RS,":[89,127],"RD,":[90],"RI":[91],"This":[94],"enhances":[96],"understanding":[98],"significance":[101],"TQM,":[103],"SC":[104,152],"SP":[106,157],"in":[107,116,161],"business":[108],"environment":[109],"development.":[110],"findings":[112],"suggest":[113],"organizations":[115],"Jordanian":[118],"should":[121],"prioritize":[122],"enhancement":[124],"their":[126,133],"improve":[132],"Originality/value":[135],"By":[136],"providing":[137],"decision-makers":[138],"valuable":[140],"information,":[141],"enables":[144],"them":[145],"identify":[147],"implement":[149],"practices":[153],"enhance":[155],"companies":[160],"Jordan.":[162]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":5}],"updated_date":"2026-10-27T15:51:10.671819","created_date":"2024-02-13T00:00:00"}