{"id":"https://openalex.org/W4389945997","doi":"https://doi.org/10.1109/gcat59970.2023.10353267","title":"Digital Transformation Adoption in the Insurance Sector of Bangladesh: A Quantitative Study from the Perspective of Insurer","display_name":"Digital Transformation Adoption in the Insurance Sector of Bangladesh: A Quantitative Study from the Perspective of Insurer","publication_year":2023,"publication_date":"2023-10-06","ids":{"openalex":"https://openalex.org/W4389945997","doi":"https://doi.org/10.1109/gcat59970.2023.10353267"},"language":"en","primary_location":{"id":"doi:10.1109/gcat59970.2023.10353267","doi":"https://doi.org/10.1109/gcat59970.2023.10353267","is_oa":false,"landing_page_url":"https://doi.org/10.1109/gcat59970.2023.10353267","pdf_url":null,"source":{"id":"https://openalex.org/S4363607875","display_name":"IEEE Global Conference for Advancement in Technology (GCAT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 4th IEEE Global Conference for Advancement in Technology (GCAT)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045035626","display_name":"Fahad Zeya","orcid":"https://orcid.org/0000-0002-9374-1611","observed_orcids":["https://orcid.org/0000-0002-9374-1611"]},"institutions":[{"id":"https://openalex.org/I288011450","display_name":"Comilla University","ror":"https://ror.org/02bnddg69","country_code":"BD","type":"education","lineage":["https://openalex.org/I288011450"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Fahad Zeya","raw_affiliation_strings":["Comilla University,Department of Finance & Banking,Cumilla,Bangladesh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Comilla University,Department of Finance & Banking,Cumilla,Bangladesh","institution_ids":["https://openalex.org/I288011450"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016783618","display_name":"Nargis Sultana","orcid":"https://orcid.org/0000-0003-0721-3482","observed_orcids":["https://orcid.org/0000-0003-0721-3482"]},"institutions":[{"id":"https://openalex.org/I288011450","display_name":"Comilla University","ror":"https://ror.org/02bnddg69","country_code":"BD","type":"education","lineage":["https://openalex.org/I288011450"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Nargis Sultana","raw_affiliation_strings":["Comilla University,Department of Finance & Banking,Cumilla,Bangladesh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Comilla University,Department of Finance & Banking,Cumilla,Bangladesh","institution_ids":["https://openalex.org/I288011450"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059323997","display_name":"Kazi Saifur Rahman","orcid":"https://orcid.org/0009-0007-5824-0751","observed_orcids":["https://orcid.org/0009-0007-5824-0751"]},"institutions":[{"id":"https://openalex.org/I11000651","display_name":"Jatiya Kabi Kazi Nazrul Islam University","ror":"https://ror.org/009kcw598","country_code":"BD","type":"education","lineage":["https://openalex.org/I11000651"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Kazi Saifur Rahman","raw_affiliation_strings":["Jatiya Kabi Kazi Nazrul Islam University,Department of Finance & Banking,Mymensingh,Bangladesh"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jatiya Kabi Kazi Nazrul Islam University,Department of Finance & Banking,Mymensingh,Bangladesh","institution_ids":["https://openalex.org/I11000651"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5088834156","display_name":"Shakil Ahmad","orcid":"https://orcid.org/0000-0002-5165-9361","observed_orcids":["https://orcid.org/0000-0002-5165-9361"]},"institutions":[{"id":"https://openalex.org/I101407740","display_name":"Chandigarh University","ror":"https://ror.org/05t4pvx35","country_code":"IN","type":"education","lineage":["https://openalex.org/I101407740"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Shakil Ahmad","raw_affiliation_strings":["University School of Business Chandigarh University, Punjab, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University School of Business Chandigarh University, Punjab, India","institution_ids":["https://openalex.org/I101407740"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.5887,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.95814696,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"5"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.5439000129699707,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.5439000129699707,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.36649999022483826,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12394","display_name":"Insurance and Financial Risk Management","score":0.07540000230073929,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.9629999995231628},{"id":"https://openalex.org/keywords/insurance-industry","display_name":"insurance industry","score":0.8149999976158142},{"id":"https://openalex.org/keywords/bangladesh","display_name":"Bangladesh","score":0.4050000011920929},{"id":"https://openalex.org/keywords/digital-adoption-barriers","display_name":"barriers to digital adoption","score":0.7089999914169312},{"id":"https://openalex.org/keywords/regulatory-challenges","display_name":"regulatory challenges","score":0.6069999933242798},{"id":"https://openalex.org/keywords/organizational-structure","display_name":"organizational structure","score":0.8050000071525574},{"id":"https://openalex.org/keywords/cybersecurity-concerns","display_name":"cybersecurity concerns","score":0.8159999847412109},{"id":"https://openalex.org/keywords/online-insurance-services","display_name":"online insurance services","score":0.8479999899864197},{"id":"https://openalex.org/keywords/insurance-companies","display_name":"insurance companies","score":0.5170000195503235},{"id":"https://openalex.org/keywords/online-platforms","display_name":"digital platforms","score":0.6480000019073486}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.752277672290802},{"id":"https://openalex.org/C204241405","wikidata":"https://www.wikidata.org/wiki/Q461499","display_name":"Transformation (genetics)","level":3,"score":0.6079914569854736},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.5592667460441589},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5435442924499512},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3456087112426758},{"id":"https://openalex.org/C162118730","wikidata":"https://www.wikidata.org/wiki/Q1128453","display_name":"Actuarial science","level":1,"score":0.3345608115196228},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10015252232551575},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.07997190952301025},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/gcat59970.2023.10353267","doi":"https://doi.org/10.1109/gcat59970.2023.10353267","is_oa":false,"landing_page_url":"https://doi.org/10.1109/gcat59970.2023.10353267","pdf_url":null,"source":{"id":"https://openalex.org/S4363607875","display_name":"IEEE Global Conference for Advancement in Technology (GCAT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2023 4th IEEE Global Conference for Advancement in Technology (GCAT)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8970999717712402,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"},{"score":0.5257999897003174,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W2097223642","https://openalex.org/W2272092625","https://openalex.org/W2280787232","https://openalex.org/W2772767819","https://openalex.org/W2914057887","https://openalex.org/W3083894901","https://openalex.org/W3198307840","https://openalex.org/W4289776298","https://openalex.org/W4376854374","https://openalex.org/W4377835293","https://openalex.org/W4379619946","https://openalex.org/W4379875004","https://openalex.org/W4383746954","https://openalex.org/W6674319464","https://openalex.org/W6800825086"],"related_works":["https://openalex.org/W4410069932","https://openalex.org/W7141021248","https://openalex.org/W7160384621","https://openalex.org/W4416897399","https://openalex.org/W7110626115","https://openalex.org/W6892997289","https://openalex.org/W7161399748","https://openalex.org/W4399513867","https://openalex.org/W4396755420","https://openalex.org/W3111657789"],"abstract_inverted_index":{"The":[0,33,57,92,133,153,170],"process":[1],"of":[2,20,30,40,50,59,68,74,110,158,191,236,253,284],"digitization":[3,69],"exerts":[4],"a":[5,31,182,220,304,311],"profound":[6],"influence":[7,222],"on":[8,16,233,307],"societal":[9],"behavior":[10],"and":[11,24,28,55,188],"culture,":[12],"as":[13,15,76,78,99,175,310],"well":[14,77],"the":[17,21,25,38,48,65,71,81,100,108,122,139,159,167,176,189,216,234,237,243,251,281,294,308],"operational":[18],"procedures":[19],"service":[22],"sector":[23,73],"financial":[26],"framework":[27],"growth":[29],"nation.":[32],"primary":[34,101],"obstacle":[35],"lies":[36],"in":[37,87,119,128,144,223,247,276],"adoption":[39],"suitable":[41,266],"digital":[42,130,149,230,254,267],"transformation":[43,131,255],"strategies,":[44],"which":[45,301],"can":[46],"facilitate":[47],"development":[49],"innovative":[51],"business":[52],"models,":[53],"processes":[54],"systems.":[56],"objective":[58],"this":[60,291],"research":[61,102],"was":[62,95,203],"to":[63,79,146,148,156,164,199,205,228,269,278],"investigate":[64],"current":[66],"state":[67],"within":[70,256],"insurance":[72,117,134,142,226,244,257,261,288,295],"Bangladesh,":[75],"identify":[80],"challenges":[82,123],"encountered":[83],"by":[84,125,181],"industry":[85,296],"participants":[86],"their":[88,129,273],"transition":[89,147],"towards":[90],"digitalization.":[91],"present":[93],"study":[94],"conducted":[96],"utilizing":[97],"questionnaires":[98],"instrument.":[103],"Questionnaires":[104],"were":[105,162],"developed":[106],"with":[107,272],"purpose":[109],"gathering":[111],"information":[112],"from":[113],"staff":[114,171],"members":[115],"at":[116],"companies":[118,127,143],"Bangladesh":[120,145,248],"regarding":[121],"faced":[124],"these":[126],"efforts.":[132],"employee\u2019s":[135],"comments":[136],"indicate":[137],"that":[138,215,242],"barriers":[140,161],"for":[141],"platforms":[150,202,268],"are":[151],"significant.":[152],"marks":[154],"assigned":[155],"all":[157],"investigated":[160],"determined":[163],"be":[165,206],"above":[166,211],"average":[168],"mark.":[169],"identified":[172],"incorrect":[173],"regulation":[174],"most":[177],"significant":[178,221,282,299],"barrier,":[179],"followed":[180],"strict":[183],"organizational":[184],"structure,":[185],"security":[186],"concerns,":[187],"complexity":[190],"offering":[192],"products":[193],"online.":[194],"In":[195],"contrast,":[196],"customer":[197],"willingness":[198],"use":[200],"online":[201,287],"found":[204],"somewhat":[207],"low,":[208],"albeit":[209],"still":[210],"average.":[212],"This":[213],"implies":[214],"regulatory":[217],"body":[218,246],"plays":[219],"influencing":[224],"Bangladeshi":[225,260],"businesses":[227],"adopt":[229],"technologies.":[231],"Based":[232],"analysis":[235],"findings,":[238],"it":[239],"is":[240],"recommended":[241],"oversight":[245],"should":[249,263],"support":[250],"implementation":[252],"companies.":[258],"Additionally,":[259],"firms":[262],"consider":[264],"adopting":[265],"effectively":[270],"engage":[271],"customers,":[274],"particularly":[275],"order":[277],"efficiently":[279],"manage":[280],"number":[283],"customers":[285],"seeking":[286],"services.":[289],"If":[290],"trend":[292],"continues,":[293],"could":[297,302],"experience":[298],"growth,":[300],"have":[303],"salutary":[305],"effect":[306],"economy":[309],"whole":[312],"over":[313],"time.":[314]},"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2023-12-20T00:00:00"}