{"id":"https://openalex.org/W4389936741","doi":"https://doi.org/10.4467/20842627oz.22.013.18487","title":"Patients\u2019 preferences: Comparing the quality of medical services before and during the COVID-19 pandemic","display_name":"Patients\u2019 preferences: Comparing the quality of medical services before and during the COVID-19 pandemic","publication_year":2022,"publication_date":"2022-01-01","ids":{"openalex":"https://openalex.org/W4389936741","doi":"https://doi.org/10.4467/20842627oz.22.013.18487"},"language":"en","primary_location":{"id":"doi:10.4467/20842627oz.22.013.18487","doi":"https://doi.org/10.4467/20842627oz.22.013.18487","is_oa":true,"landing_page_url":"https://doi.org/10.4467/20842627oz.22.013.18487","pdf_url":null,"source":{"id":"https://openalex.org/S4306535526","display_name":"Zdrowie Publiczne i Zarz\u0105dzanie","issn_l":"1731-7398","issn":["1731-7398","2084-2627"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["ddh","erih-plus","poland-20"],"host_organization":"https://openalex.org/P4310317469","host_organization_name":"Wydawnictwo Uniwersytetu Jagiello\u0144skiego","host_organization_lineage":["https://openalex.org/P4310317469"],"host_organization_lineage_names":["Wydawnictwo Uniwersytetu Jagiello\u0144skiego"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Zdrowie Publiczne i Zarz\u0105dzanie","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W4389936741"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.4467/20842627oz.22.013.18487","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5092030362","display_name":"Ewa Otr\u0119ba","orcid":"https://orcid.org/0000-0003-0432-9906","observed_orcids":["https://orcid.org/0000-0003-0432-9906"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Ewa Otr\u0119ba","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0003-0432-9906","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022527910","display_name":"Magdalena Dorobek","orcid":"https://orcid.org/0000-0003-3183-1256","observed_orcids":["https://orcid.org/0000-0003-3183-1256"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Magdalena Dorobek","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0003-3183-1256","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089945252","display_name":"Anna D\u0105browska","orcid":"https://orcid.org/0000-0002-0026-241X","observed_orcids":["https://orcid.org/0000-0002-0026-241X"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Anna D\u0105browska","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0002-0026-241X","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059461854","display_name":"Krzysztof Sobczak","orcid":"https://orcid.org/0000-0002-8354-2299","observed_orcids":["https://orcid.org/0000-0002-8354-2299"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Krzysztof Sobczak","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0002-8354-2299","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092030361","display_name":"J\u0119drzej Czmyr","orcid":"https://orcid.org/0000-0002-3898-5322","observed_orcids":["https://orcid.org/0000-0002-3898-5322"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"J\u0119drzej Czmyr","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0002-3898-5322","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002078861","display_name":"Zuzanna Chmielewska","orcid":"https://orcid.org/0000-0003-1106-1119","observed_orcids":["https://orcid.org/0000-0003-1106-1119"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Zuzanna Chmielewska","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0003-1106-1119","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082853604","display_name":"Paulina D\u0105browska","orcid":"https://orcid.org/0000-0001-6328-0634","observed_orcids":["https://orcid.org/0000-0001-6328-0634","https://orcid.org/0000-0002-0889-9167"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Paulina D\u0105browska","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0002-0889-9167","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5092030360","display_name":"Julia \u015awiechowska","orcid":"https://orcid.org/0000-0001-6492-6863","observed_orcids":["https://orcid.org/0000-0001-6492-6863"]},"institutions":[{"id":"https://openalex.org/I75124487","display_name":"Gda\u0144sk Medical University","ror":"https://ror.org/019sbgd69","country_code":"PL","type":"education","lineage":["https://openalex.org/I75124487"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Julia \u015awiechowska","raw_affiliation_strings":["Medical University of Gdansk"],"raw_orcid":"https://orcid.org/0000-0001-6492-6863","affiliations":[{"raw_affiliation_string":"Medical University of Gdansk","institution_ids":["https://openalex.org/I75124487"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I75124487"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"20","issue":"3","first_page":"73","last_page":"80"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.6621000170707703,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.6621000170707703,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11296","display_name":"COVID-19 and healthcare impacts","score":0.1687999963760376,"subfield":{"id":"https://openalex.org/subfields/2730","display_name":"Oncology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12439","display_name":"Dental Research and COVID-19","score":0.0430000014603138,"subfield":{"id":"https://openalex.org/subfields/3500","display_name":"General Dentistry"},"field":{"id":"https://openalex.org/fields/35","display_name":"Dentistry"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.953000009059906},{"id":"https://openalex.org/keywords/patient-preferences","display_name":"patient preferences","score":0.984000027179718},{"id":"https://openalex.org/keywords/physician-patient-relationship","display_name":"physician-patient relationship","score":0.9879999756813049},{"id":"https://openalex.org/keywords/health-care-access","display_name":"health care access","score":0.8289999961853027},{"id":"https://openalex.org/keywords/general-practitioners","display_name":"general practitioners","score":0.8629999756813049},{"id":"https://openalex.org/keywords/teleconsultation","display_name":"teleconsultation","score":0.7129999995231628},{"id":"https://openalex.org/keywords/telemedicine","display_name":"telemedicine","score":0.7739999890327454},{"id":"https://openalex.org/keywords/in-person-consultation","display_name":"in-person consultation","score":0.7080000042915344},{"id":"https://openalex.org/keywords/quality-of-care","display_name":"quality of care","score":0.4390000104904175}],"concepts":[{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.8878427147865295},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.7854037284851074},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5555324554443359},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5201483368873596},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.5129784941673279},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.4867737293243408},{"id":"https://openalex.org/C2992694208","wikidata":"https://www.wikidata.org/wiki/Q8436","display_name":"Family member","level":2,"score":0.48484909534454346},{"id":"https://openalex.org/C3006700255","wikidata":"https://www.wikidata.org/wiki/Q81068910","display_name":"2019-20 coronavirus outbreak","level":3,"score":0.47068148851394653},{"id":"https://openalex.org/C3007834351","wikidata":"https://www.wikidata.org/wiki/Q82069695","display_name":"Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)","level":5,"score":0.44731929898262024},{"id":"https://openalex.org/C3018838755","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Medical care","level":2,"score":0.420674204826355},{"id":"https://openalex.org/C3018075012","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Medical services","level":3,"score":0.4196607172489166},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.39610809087753296},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.3908138573169708},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.11706259846687317},{"id":"https://openalex.org/C159047783","wikidata":"https://www.wikidata.org/wiki/Q7215","display_name":"Virology","level":1,"score":0.09389933943748474},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.07457670569419861},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07092538475990295},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.06572279334068298},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C116675565","wikidata":"https://www.wikidata.org/wiki/Q3241045","display_name":"Outbreak","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4467/20842627oz.22.013.18487","doi":"https://doi.org/10.4467/20842627oz.22.013.18487","is_oa":true,"landing_page_url":"https://doi.org/10.4467/20842627oz.22.013.18487","pdf_url":null,"source":{"id":"https://openalex.org/S4306535526","display_name":"Zdrowie Publiczne i Zarz\u0105dzanie","issn_l":"1731-7398","issn":["1731-7398","2084-2627"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["ddh","erih-plus","poland-20"],"host_organization":"https://openalex.org/P4310317469","host_organization_name":"Wydawnictwo Uniwersytetu Jagiello\u0144skiego","host_organization_lineage":["https://openalex.org/P4310317469"],"host_organization_lineage_names":["Wydawnictwo Uniwersytetu Jagiello\u0144skiego"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Zdrowie Publiczne i Zarz\u0105dzanie","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.4467/20842627oz.22.013.18487","doi":"https://doi.org/10.4467/20842627oz.22.013.18487","is_oa":true,"landing_page_url":"https://doi.org/10.4467/20842627oz.22.013.18487","pdf_url":null,"source":{"id":"https://openalex.org/S4306535526","display_name":"Zdrowie Publiczne i Zarz\u0105dzanie","issn_l":"1731-7398","issn":["1731-7398","2084-2627"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["ddh","erih-plus","poland-20"],"host_organization":"https://openalex.org/P4310317469","host_organization_name":"Wydawnictwo Uniwersytetu Jagiello\u0144skiego","host_organization_lineage":["https://openalex.org/P4310317469"],"host_organization_lineage_names":["Wydawnictwo Uniwersytetu Jagiello\u0144skiego"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Zdrowie Publiczne i Zarz\u0105dzanie","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","score":0.9476000070571899,"display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W1995726639","https://openalex.org/W2133347376","https://openalex.org/W2467225168","https://openalex.org/W2537984692","https://openalex.org/W2560312696","https://openalex.org/W2789213378","https://openalex.org/W2899881295","https://openalex.org/W2968365157","https://openalex.org/W3012290708","https://openalex.org/W3014013959","https://openalex.org/W3025908960","https://openalex.org/W3045479770","https://openalex.org/W3062617766","https://openalex.org/W3087646462","https://openalex.org/W3163440385","https://openalex.org/W3178600179","https://openalex.org/W3197149504","https://openalex.org/W3200867404","https://openalex.org/W3205786565","https://openalex.org/W3212215818","https://openalex.org/W3214568239","https://openalex.org/W4200591296","https://openalex.org/W4205719263","https://openalex.org/W4206570913","https://openalex.org/W4207037662","https://openalex.org/W4207073974"],"related_works":["https://openalex.org/W4378470921","https://openalex.org/W4283170500","https://openalex.org/W4205975574","https://openalex.org/W4205237250","https://openalex.org/W4416039064","https://openalex.org/W4386910537","https://openalex.org/W3206186267","https://openalex.org/W4378782284","https://openalex.org/W3094979107","https://openalex.org/W4386978704"],"abstract_inverted_index":{"During":[0],"the":[1,16,34,41,50,80,85,113,117,124,129],"COVID-19":[2,118],"pandemic,":[3,86],"an":[4],"increasing":[5],"number":[6],"of":[7,22,28,38,109,112,131],"infections":[8],"and":[9,36,83],"a":[10,103,107],"need":[11],"for":[12],"medical":[13,76,133],"consultations":[14],"forced":[15],"society":[17],"to":[18,32,75,116,122],"implement":[19],"remote":[20,132],"forms":[21],"contact":[23],"with":[24],"patients.":[25],"The":[26,53,66],"aim":[27],"this":[29],"study":[30,46,54],"was":[31,47],"analyze":[33],"experiences":[35,81],"preferences":[37],"patients":[39,58,67,88,100],"regarding":[40,72],"doctor-patient":[42],"relationship.":[43],"A":[44],"quantitative":[45],"conducted":[48],"using":[49],"CAWI":[51],"technique.":[52],"involved":[55],"1011":[56],"adult":[57],"who":[59],"were":[60],"consulted":[61],"by":[62],"their":[63,73,96],"family":[64,97],"physicians.":[65,98],"generally":[68],"declared":[69],"unfavorable":[70],"changes":[71],"access":[74],"services.":[77],"While":[78],"comparing":[79],"before":[82],"during":[84],"most":[87],"(70.3%)":[89],"revealed":[90],"that":[91],"they":[92],"had":[93],"difficulties":[94],"accessing":[95],"Many":[99],"(83.1%)":[101],"preferred":[102],"personal":[104],"visit":[105],"as":[106],"form":[108],"consultation.":[110],"Identification":[111],"constraints":[114],"relating":[115],"pandemic":[119],"can":[120],"contribute":[121],"optimizing":[123],"health":[125],"care":[126],"system,":[127],"particularly":[128],"organization":[130],"consultations.":[134]},"counts_by_year":[],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2023-12-20T00:00:00"}
