{"id":"https://openalex.org/W4389029638","doi":"https://doi.org/10.1093/ofid/ofad500.602","title":"533. Use of Different Communication Types for Telehealth for COVID-19 During Implementation of a State Telehealth Test to Treat Program in Minnesota","display_name":"533. Use of Different Communication Types for Telehealth for COVID-19 During Implementation of a State Telehealth Test to Treat Program in Minnesota","publication_year":2023,"publication_date":"2023-11-27","ids":{"openalex":"https://openalex.org/W4389029638","doi":"https://doi.org/10.1093/ofid/ofad500.602"},"language":"en","primary_location":{"id":"doi:10.1093/ofid/ofad500.602","doi":"https://doi.org/10.1093/ofid/ofad500.602","is_oa":true,"landing_page_url":"https://doi.org/10.1093/ofid/ofad500.602","pdf_url":"https://academic.oup.com/ofid/article-pdf/10/Supplement_2/ofad500.602/53760858/ofad500.602.pdf","source":{"id":"https://openalex.org/S2735126445","display_name":"Open Forum Infectious Diseases","issn_l":"2328-8957","issn":["2328-8957"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-c","doyens","jufo-1","ki-jl-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Forum Infectious Diseases","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://academic.oup.com/ofid/article-pdf/10/Supplement_2/ofad500.602/53760858/ofad500.602.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088369222","display_name":"Sarah Lim","orcid":"https://orcid.org/0000-0001-8897-3891","observed_orcids":["https://orcid.org/0000-0001-8897-3891"]},"institutions":[{"id":"https://openalex.org/I4210144997","display_name":"Minnesota Department of Health","ror":"https://ror.org/04g43x563","country_code":"US","type":"government","lineage":["https://openalex.org/I4210144997"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sarah Lim","raw_affiliation_strings":["Minnesota Department of Health , St. Paul, Minnesota"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Minnesota Department of Health , St. Paul, Minnesota","institution_ids":["https://openalex.org/I4210144997"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093342455","display_name":"Paige Dubelko","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Paige Dubelko","raw_affiliation_strings":["Cue Health , San Diego, California"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cue Health , San Diego, California","institution_ids":[]}]},{"author_position":"middle","author":{"id":null,"display_name":"Walter James","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210144997","display_name":"Minnesota Department of Health","ror":"https://ror.org/04g43x563","country_code":"US","type":"government","lineage":["https://openalex.org/I4210144997"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Walter James","raw_affiliation_strings":["Minnesota Department of Health , St. Paul, Minnesota"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Minnesota Department of Health , St. Paul, Minnesota","institution_ids":["https://openalex.org/I4210144997"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5114075315","display_name":"Erin McLachlan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210144997","display_name":"Minnesota Department of Health","ror":"https://ror.org/04g43x563","country_code":"US","type":"government","lineage":["https://openalex.org/I4210144997"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Erin McLachlan","raw_affiliation_strings":["Minnesota Department of Health , St. Paul, Minnesota"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Minnesota Department of Health , St. Paul, Minnesota","institution_ids":["https://openalex.org/I4210144997"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089005577","display_name":"David Tsay","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"David Tsay","raw_affiliation_strings":["Cue Health , San Diego, California"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cue Health , San Diego, California","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011151803","display_name":"Ruth Lynfield","orcid":"https://orcid.org/0000-0002-7741-1284","observed_orcids":["https://orcid.org/0000-0002-7741-1284"]},"institutions":[{"id":"https://openalex.org/I4210144997","display_name":"Minnesota Department of Health","ror":"https://ror.org/04g43x563","country_code":"US","type":"government","lineage":["https://openalex.org/I4210144997"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ruth Lynfield","raw_affiliation_strings":["Minnesota Department of Health , St. Paul, Minnesota"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Minnesota Department of Health , St. Paul, Minnesota","institution_ids":["https://openalex.org/I4210144997"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":3676,"currency":"USD","value_usd":3676},"apc_paid":{"value":3676,"currency":"USD","value_usd":3676},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.22447143,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"10","issue":"Supplement_2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14071","display_name":"Healthcare during COVID-19 Pandemic","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.7829999923706055},{"id":"https://openalex.org/keywords/telemedicine","display_name":"telemedicine","score":0.9470000267028809},{"id":"https://openalex.org/keywords/modes-of-communication","display_name":"communication modes","score":0.32600000500679016},{"id":"https://openalex.org/keywords/mobile-health-apps","display_name":"mobile health apps","score":0.7720000147819519},{"id":"https://openalex.org/keywords/telephone-consultation","display_name":"telephone consultation","score":0.7049999833106995},{"id":"https://openalex.org/keywords/teleconsultation","display_name":"teleconsultation","score":0.800000011920929},{"id":"https://openalex.org/keywords/antiviral-prescription","display_name":"antiviral prescription","score":0.722000002861023},{"id":"https://openalex.org/keywords/age-differences","display_name":"age differences","score":0.5669999718666077},{"id":"https://openalex.org/keywords/technical-challenges","display_name":"technical challenges","score":0.6100000143051147},{"id":"https://openalex.org/keywords/health-equity","display_name":"health equity","score":0.3790000081062317},{"id":"https://openalex.org/keywords/racial-and-ethnic-disparities","display_name":"racial and ethnic disparities","score":0.5590000152587891},{"id":"https://openalex.org/keywords/health-literacy","display_name":"health literacy","score":0.34599998593330383},{"id":"https://openalex.org/keywords/digital-divide","display_name":"digital divide","score":0.3659999966621399},{"id":"https://openalex.org/keywords/telemedicine-implementation","display_name":"telehealth implementation","score":0.32199999690055847}],"concepts":[{"id":"https://openalex.org/C2781050511","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telehealth","level":4,"score":0.9241291284561157},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.7292861938476562},{"id":"https://openalex.org/C2778707766","wikidata":"https://www.wikidata.org/wiki/Q202064","display_name":"Phone","level":2,"score":0.6866225004196167},{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.5346822738647461},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.5143662691116333},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.48593273758888245},{"id":"https://openalex.org/C2777421447","wikidata":"https://www.wikidata.org/wiki/Q17517","display_name":"Mobile phone","level":2,"score":0.44375932216644287},{"id":"https://openalex.org/C74909509","wikidata":"https://www.wikidata.org/wiki/Q10387","display_name":"Gerontology","level":1,"score":0.39714515209198},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.38050827383995056},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.25383391976356506},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.17195448279380798},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.14213907718658447},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1308484673500061},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0885779857635498},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1093/ofid/ofad500.602","doi":"https://doi.org/10.1093/ofid/ofad500.602","is_oa":true,"landing_page_url":"https://doi.org/10.1093/ofid/ofad500.602","pdf_url":"https://academic.oup.com/ofid/article-pdf/10/Supplement_2/ofad500.602/53760858/ofad500.602.pdf","source":{"id":"https://openalex.org/S2735126445","display_name":"Open Forum Infectious Diseases","issn_l":"2328-8957","issn":["2328-8957"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-c","doyens","jufo-1","ki-jl-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Forum Infectious Diseases","raw_type":"journal-article"},{"id":"pmh:oai:pubmedcentral.nih.gov:10678287","doi":null,"is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/10678287","pdf_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC10678287/pdf/ofad500.602.pdf","source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Forum Infect Dis","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1093/ofid/ofad500.602","doi":"https://doi.org/10.1093/ofid/ofad500.602","is_oa":true,"landing_page_url":"https://doi.org/10.1093/ofid/ofad500.602","pdf_url":"https://academic.oup.com/ofid/article-pdf/10/Supplement_2/ofad500.602/53760858/ofad500.602.pdf","source":{"id":"https://openalex.org/S2735126445","display_name":"Open Forum Infectious Diseases","issn_l":"2328-8957","issn":["2328-8957"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","dongbi-c","doyens","jufo-1","ki-jl-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Open Forum Infectious Diseases","raw_type":"journal-article"},"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4389029638.pdf","grobid_xml":"https://content.openalex.org/works/W4389029638.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7162067029","https://openalex.org/W4308071701","https://openalex.org/W4385471159","https://openalex.org/W4200621445","https://openalex.org/W6920881187","https://openalex.org/W4316928547","https://openalex.org/W4205193410","https://openalex.org/W4376618240","https://openalex.org/W4388737991","https://openalex.org/W4225691169"],"abstract_inverted_index":{"Abstract":[0],"Background":[1],"Telehealth":[2],"programs":[3],"for":[4,51,120,301,320,375],"COVID-19":[5,52],"have":[6,296],"expanded":[7],"and":[8,76,82,114,130,140,180,213,275,344],"may":[9,165],"use":[10,24,37,230,356],"multiple":[11,167,262,290,312],"types":[12,42],"of":[13,25,38,45,80,92,109,132,147,189,200,205,231,240,245,324],"communication,":[14],"such":[15],"as":[16,372],"mobile":[17],"apps,":[18],"web-based":[19,383],"or":[20,382],"telephone.":[21],"Data":[22,89,117],"on":[23,90,160],"these":[26],"communications":[27],"are":[28],"lacking,":[29],"particularly":[30],"in":[31,53,61,235,357,367],"different":[32,40],"age":[33,192,237,359],"groups.":[34,360],"We":[35],"assessed":[36],"three":[39,339],"communication":[41,103,318,340],"during":[43,69],"implementation":[44],"a":[46,256,351,373],"test":[47],"to":[48,170,252,267,278,295,332,380],"treat":[49],"program":[50,60,94,209],"Minnesota.":[54],"Methods":[55],"Minnesota":[56],"launched":[57],"its":[58],"telehealth":[59,369],"two":[62],"phases:":[63],"Phase":[64,77],"1":[65],"(mobile":[66],"app":[67,345,381],"only)":[68],"initial":[70],"rollout":[71],"from":[72,85],"12/15/22":[73,129],"\u2013":[74,87],"1/5/23":[75],"2":[78],"(addition":[79],"web":[81,299],"phone":[83,212,233,334,343,355,362],"options)":[84],"1/6/23":[86],"4/30/23.":[88],"users":[91,148,190,206,253,259],"the":[93,98,125,137,155,161,174,186,208,211,216,221,232,298,316,328,333,338,342],"were":[95,118,149,264,292,347],"provided":[96],"by":[97,191,226],"vendor":[99],"(Cue":[100],"Health),":[101],"including":[102,371],"type":[104,319],"(app,":[105],"web,":[106],"phone),":[107],"number":[108],"attempts,":[110],"antiviral":[111,282],"prescription,":[112],"age,":[113,227],"sex.":[115],"Results":[116],"available":[119],"2093":[121],"patients":[122,152,177],"who":[123,254,260,326],"completed":[124,136,154],"intake":[126,156],"process":[127,139],"between":[128],"4/30/23,":[131],"whom":[133],"1928":[134],"(92%)":[135],"consultation":[138],"1808":[141],"(86%)":[142],"received":[143],"an":[144,281],"antiviral.":[145],"60%":[146],"female.":[150],"250":[151],"(12%)":[153],"more":[157,265,293,354],"than":[158],"once":[159],"same":[162,317],"day,":[163],"which":[164],"reflect":[166],"attempts":[168,263,291,313,322],"due":[169],"technical":[171,378],"barriers.":[172],"During":[173],"study":[175],"period,":[176],"aged":[178],"35-44":[179],"\u2265":[181,241],"65":[182,242],"years":[183],"made":[184,255,261],"up":[185],"largest":[187],"proportion":[188],"group":[193],"(each":[194],"had":[195],"464":[196],"patients,":[197],"each":[198],"22%":[199],"total,":[201],"Figure":[202,248],"1).":[203],"37%":[204,214],"accessed":[207],"via":[210,215],"app,":[217],"with":[218,228,289,311,350,377],"26%":[219],"using":[220],"website.":[222],"Communication":[223],"preferences":[224],"varied":[225],"increased":[229],"option":[234,300,363],"older":[236,358],"groups":[238],"(54%":[239],"vs":[243,271,284,306],"30%":[244],"18-34":[246],"years,":[247,273],"2).":[249],"In":[250],"comparison":[251],"single":[257],"attempt,":[258],"likely":[266,277,294],"be":[268,279,365],"younger":[269],"(48":[270],"51":[272],"p=0.02),":[274],"less":[276],"prescribed":[280],"(80%":[283],"91%,":[285],"p<":[286,308],".001).":[287,309],"Users":[288],"used":[297,315],"their":[302],"first":[303],"attempt":[304],"(47%":[305],"24%,":[307],"Those":[310],"generally":[314],"all":[321],"(204/250);":[323],"those":[325,376],"switched,":[327],"commonest":[329],"switch":[330],"was":[331],"(39/46).":[335],"Conclusion":[336],"Of":[337],"types,":[341],"options":[346],"most":[348],"popular,":[349],"trend":[352],"towards":[353],"A":[361],"should":[364],"considered":[366],"future":[368],"initiatives,":[370],"backup":[374],"barriers":[379],"communication.":[384],"Disclosures":[385],"David":[386],"Tsay,":[387],"MD":[388],"PhD,":[389],"Cue":[390],"Health:":[391,395],"Chief":[392],"Medical":[393],"Officer|Cue":[394],"Stocks/Bonds":[396]},"counts_by_year":[],"updated_date":"2026-10-29T09:56:32.521200","created_date":"2023-11-27T00:00:00"}